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Castaway Norfolk Island

3.0 star property
Comfortable hotel with restaurant and bar/lounge

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Photo gallery for Castaway Norfolk Island

Front of property - evening/night
Property grounds
Banyan View Room | View from room
Food and drink
1 Bedroom Apartment | Bathroom | Shower, free toiletries, hair dryer, towels
Reviews
8.6

Excellent

Popular amenities

  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Breakfast available
    Breakfast availableBreakfast available
  • Housekeeping
    HousekeepingHousekeeping
  • Laundry
    LaundryLaundry
  • Parking included
    Parking includedParking included

Explore the area

Map
Burnt Pine, Norfolk Island, 2899
  • AirportNorfolk Island (NLK)20 min walk
  • Popular LocationKingston and Arthur's Vale Historic Area3 min drive
  • Popular LocationThe Arches4 min drive
  • Popular LocationEmily Bay Beach6 min drive

Room options

View all photos for Garden View Room

Garden View Room | Premium bedding, desk, iron/ironing board, free cribs/infant beds

Garden View Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

2 Bedroom Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Banyan View Room

Banyan View Room | Premium bedding, desk, iron/ironing board, free cribs/infant beds

Banyan View Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | Private kitchenette | Coffee/tea maker

1 Bedroom Apartment

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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Hot Tub
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8.6 out of 10, Excellent, (28)
The price is $146
per night
$146 total
includes taxes & fees
Jul 3 - Jul 4
Governor's Lodge Resort Hotel

About the neighborhood

Norfolk Island

Castaway Norfolk Island places you within a short walk of Queen Victoria's Garden and within a mile (2 km) of Bounty Folk Museum. This 20-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free self parking.

What's nearby

  • Norfolk Island Botanic Garden - 3 min drive
  • Kingston and Arthur's Vale Historic Area - 3 min drive
  • The Arches - 4 min drive
  • St Barnabas Chapel - 5 min drive
  • Emily Bay Beach - 6 min drive

Getting around

  • The preferred airport is Norfolk Island (NLK): 2-min drive, 1.1 mi/1.7 km.

Restaurants

  • ‪The Bowlo Bistro - ‬7 min walk
  • ‪Golden Orb - ‬10 min walk
  • ‪The Olive - ‬4 min walk
  • ‪High Tide Kitchen - ‬9 min walk
  • ‪Chinese Emporium - ‬13 min walk

About this property

Castaway Norfolk Island

Comfortable hotel with restaurant and bar/lounge
Guests of Castaway Norfolk Island enjoy features like a meeting room, a library and a terrace. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for AUD 30 per person roundtrip. Helpful staff can provide concierge services, luggage storage, and a safe deposit box at the front desk. Additional amenities include laundry facilities, a garden, and a fireplace in the lobby.
Guests can enjoy WiFi and LCD TVs. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Balconies or patios, coffee makers, and free local calls are also available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 5 per hour)

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available for a fee: AUD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Castaway Restaurant & Bar

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 1 floor
  • 3 buildings
  • Built in 1968
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

Outdoor space

  • Balcony/patio

More

  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 8 AM; Check-in end time: 5 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately AUD 25.00 per person
  • Fee for in-room wireless internet: AUD 5.00 per hour (rates may vary)
  • Airport shuttle fee: AUD 30 per person (roundtrip)
  • Airport shuttle fee per child: AUD 15 (roundtrip), (from 3 to 12 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 8 AM—-5 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Castaway Norfolk Island Hotel
Castaway Norfolk Island
Castaway Norfolk Island Hotel
Castaway Norfolk Island Norfolk Island
Castaway Norfolk Island Hotel Norfolk Island

Frequently asked questions

What's there to see close to Castaway Norfolk Island?

This hotel is located in Norfolk Island, a short 19-minute walk from The Old Watermill and also 8 minutes on foot from Queen Victoria's Garden. You'll also find Norfolk Island Botanic Garden and Kingston and Arthur's Vale Historic Area within a short drive.

Is parking available on site at Castaway Norfolk Island?

Yes, self parking is offered for free at the hotel.

Does Castaway Norfolk Island feature a casino at the property?

No, Castaway Norfolk Island doesn't have a casino.

Will I find an indoor pool at Castaway Norfolk Island?

No, there is no indoor pool at this hotel.

Is Castaway Norfolk Island a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a restaurant with al fresco dining.

Are there hot tubs at Castaway Norfolk Island?

No, this hotel doesn't have a spa tub.

Does Castaway Norfolk Island have a restaurant with a breakfast menu?

Yes, Castaway Norfolk Island serves continental breakfast for a surcharge each morning at Castaway Restaurant & Bar.

Will Castaway Norfolk Island allow pets to stay free of charge?

No, pets aren't allowed at Castaway Norfolk Island though service animals are welcome.

Does Castaway Norfolk Island have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Castaway Norfolk Island?

The closest major airport to Castaway Norfolk Island is Norfolk Island (NLK), which is within a mile.

Are there rooms with balconies at Castaway Norfolk Island?

Yes, every guestroom at Castaway Norfolk Island comes with a balcony with some featuring garden views.

Does Castaway Norfolk Island have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Castaway Norfolk Island.

Castaway Norfolk Island Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 6 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 3 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Wolfgang

Liked: Cleanliness, staff & service
Comfortable
Stayed 7 nights in Feb 2024

10/10 Excellent

Warren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home of the Norfolk Brewery.
Stayed 3 nights in Nov 2023

6/10 Okay

John

Traveled with partner
Lack of attention to detail. We fixed the lamp shade. We tightened the knob on the wardrobe door. We removed the tape that was left on mirror from a previos sign. Toilet seat was loose. The never vacuumed once even though you could clearly see the floor had lots of bits on it. Asked to replace kettle it was beyond disgusting. Coat hangers broken in wardrobe. Bar staff very friendly owners only interested in socializing with their friends at the bar. Charge for breakfast was $35 each more than lunch would have been, why I dont know. When we come back tot he beautiful Norfolk Island I dont think we will stay at The Castaway.
Stayed 7 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property in a great location. It has great meals and even has its own craft brewery. Highly recommend.
Stayed 7 nights in Mar 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Castaway is very close to town, cafes, shops and service clubs. It serves breakfast daily, from 07:30 to 08:30. Dinner is available on five nights (two of which are Pizza nights). It does not serve lunch. The rooms are not serviced on Sundays but office staff will supply clean towels and amenities on request. On most days the reception is closed from after breakfast until the bar opens at 15:00
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service by the owners. Great food in the restaurant and very comfortable rooms. Will definitely stay there again.
Stayed 1 night in Jun 2019

10/10 Excellent

Leanne, Sydney, Australia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous friendly staff. Rooms are lovely. They have a pizza night twice weekly. Pizzas are absolutely delicious!
Stayed 5 nights in Feb 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Norfolk first timers
Excellent location, close to all shopping and restaurants. Spacious appartment, comfy bed, friendly staff.
Stayed 7 nights in Jan 2018

10/10 Excellent

Epeli , Fiji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay
I stayed at Castaway while on a short work visit to Norfolk Island. I thorough enjoyed their hospitality. The check in was a breeze, starting of with the welcome pick up at the airport. The staff are the most friendliest people I've ever met. The owners make you feel at home. The rooms are very clean.
Stayed 2 nights in Nov 2017