Hotel Riu Palace Antillas - Adults Only - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Antillas - Adults Only - All Inclusive

View from property
4 restaurants, dinner served, Fusion cuisine
Outdoor pool, sun loungers
Front of property - evening/night
Sundeck

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
J E Irausquin Boulevard 77, Noord
  • Place, Butterfly Farm
    ‪4 min walk‬
  • Place, Palm Beach
    ‪5 min walk‬
  • Place, The Casino at Hilton Aruba
    ‪6 min walk‬
  • Airport, Oranjestad (AUA-Queen Beatrix Intl.)
    ‪11 min drive‬

Room options

Suite Junior

  • 376 sq ft
  • Sleeps 3

Suite Junior with Side Sea View

  • 376 sq ft
  • Sleeps 3

Suite Junior with Sea View

  • 376 sq ft
  • Sleeps 3

Suite with Sea View

  • 516 sq ft
  • Sleeps 3

Junior Suite, Ocean View (U)

8.0 out of 10
Very good
(301 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (L)

  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Ocean View (U)

8.6 out of 10
Excellent
(4 reviews)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (E)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (E)

  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-US)

  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (C)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (C)

8.4 out of 10
Very good
(12 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (C)

7.4 out of 10
Good
(6 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (Elite Club, Superior, U)

8.4 out of 10
Very good
(6 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, U)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Suite, Oceanfront (Elite Club, U)

10.0 out of 10
Exceptional
(1 review)
  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (Elite Club, Superior, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club | Superior | C)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | C)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Suite, Oceanfront (Elite Club | C)

  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (Elite Club | Superior | E)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | E)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Suite, Oceanfront (Elite Club | E)

  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Elite Club | Superior | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (Elite Club | L | Superior)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | L | Superior)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Suite, Oceanfront (Elite Club | L |)

  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite Premium with Sea View

  • Sleeps 2

Suite Premium with Ocean View

  • Sleeps 3

Suite Premium with Ocean View

  • Sleeps 3

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About the neighborhood

Noord

Hotel Riu Palace Antillas - Adults Only - All Inclusive places you in Palm Beach, within a leisurely stroll of popular sights such as Palm Beach and Hyatt Regency Casino. This 482-room, 4-star property has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Bubali Bird Sanctuary - 1 min walk - 0.1 miles
  • Butterfly Farm - 4 min walk - 0.3 miles
  • Palm Beach - 5 min walk - 0.3 miles
  • The Casino at Hilton Aruba - 6 min walk - 0.4 miles
  • Hyatt Regency Casino - 11 min walk - 0.6 miles

Getting around

  • Queen Beatrix Intl. Airport (AUA) - 16 min drive

Restaurants

  • ‪Bugaloe Beach Bar & Grill - ‬8 min walk
  • ‪Gianni's Ristorante - ‬7 min walk
  • ‪Lola Taqueria - ‬6 min walk
  • ‪Tambu Beach and Pool Bar - ‬7 min walk
  • ‪Barry's Bar - Riu Hotels & Resorts Aruba - ‬3 min walk

About this property

Hotel Riu Palace Antillas - Adults Only - All Inclusive

Guests of Hotel Riu Palace Antillas - Adults Only - All Inclusive enjoy a full-service spa, a nightclub, and an outdoor pool. There's free parking and limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this adults-only property include a gym, a steam room, and free WiFi in public areas.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include balconies, minibars, and coffee makers. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Atlantis
  • Krystal
  • Malmok
  • Rimini
  • Wayaka

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Personal motorized watercraft
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • TV in common areas
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Westin Resort & Casino Aruba
Riu Palace Antillas All Inclusive Adult Palm Beach
Riu Antillas Inclusive Adult
Riu Palace Antillas Adult Palm Beach
Riu Palace Antillas Adult
Riu Palace Antillas All Inclusive Adult Noord
Riu Palace Antillas Adult Noord
Riu Antillas Inclusive Noord
Riu Palace Antillas All Inclusive Adult Only
Riu Palace Antillas Adults Only All Inclusive
Hotel Riu Palace Antillas - Adults Only - All Inclusive Noord

Frequently asked questions

Are there all-inclusive rates at Hotel Riu Palace Antillas - Adults Only - All Inclusive?

Hotel Riu Palace Antillas - Adults Only - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include snorkeling excursions, windsurfing, and kayaking.

Is a free cancellation option available at Hotel Riu Palace Antillas - Adults Only - All Inclusive?

Hotel Riu Palace Antillas - Adults Only - All Inclusive provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

What can I see near Hotel Riu Palace Antillas - Adults Only - All Inclusive?

This property is situated in Palm Beach within a short 18-minute walk of Eagle Beach and also 6 minutes on foot from Palm Beach. You'll also find Renaissance Mall Aruba and Hyatt Regency Casino within a short drive.

Is there parking available at Hotel Riu Palace Antillas - Adults Only - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is a spa located at Hotel Riu Palace Antillas - Adults Only - All Inclusive?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, aromatherapy, and body wraps.

Does Hotel Riu Palace Antillas - Adults Only - All Inclusive include a casino?

No, Hotel Riu Palace Antillas - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Palace Antillas - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Hotel Riu Palace Antillas - Adults Only - All Inclusive?

This adults-only all-inclusive property offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Does Hotel Riu Palace Antillas - Adults Only - All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Hotel Riu Palace Antillas - Adults Only - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Hotel Riu Palace Antillas - Adults Only - All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Palace Antillas - Adults Only - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Riu Palace Antillas - Adults Only - All Inclusive.

Are there connecting rooms at Hotel Riu Palace Antillas - Adults Only - All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

How far is the airport from Hotel Riu Palace Antillas - Adults Only - All Inclusive?

The closest major airport to Hotel Riu Palace Antillas - Adults Only - All Inclusive is Queen Beatrix Intl. Airport (AUA), which is 7 mi away (16 minutes by car).

Are there rooms with balconies at Hotel Riu Palace Antillas - Adults Only - All Inclusive?

Yes, every guestroom at Hotel Riu Palace Antillas - Adults Only - All Inclusive comes with a balcony with some featuring ocean or garden views.

Does Hotel Riu Palace Antillas - Adults Only - All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Riu Palace Antillas - Adults Only - All Inclusive.

Hotel Riu Palace Antillas - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 918 out of 1551 reviews
Rating 8 - Good. 340 out of 1551 reviews
Rating 6 - Okay. 170 out of 1551 reviews
Rating 4 - Poor. 71 out of 1551 reviews
Rating 2 - Terrible. 52 out of 1551 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Deidre

Stayed 4 nights in Dec 2025

10/10 Excellent

Patti

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff and customer service was amazing, the grounds are beautiful. The food is delicious. Highly recommend staying at this beautiful resort located right on the beach.
Stayed 7 nights in Dec 2025

10/10 Excellent

Jheanell

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staffs were amazing. The food was great plenty of options and they are right on the beach.
Sitting by the pool
The view from my room on the 9th floor
I decorated the room for my spouse birthday.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lucas

Stayed 5 nights in Dec 2025

10/10 Excellent

Lemakius

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place I will be back next year
Stayed 6 nights in Dec 2025

10/10 Excellent

Arik

Stayed 7 nights in Dec 2025

4/10 Poor

CAROL

Also the food, especially side dishes in all buffet areas was barely luke warm, not hot. My husband considered it cold.
Stayed 6 nights in Dec 2025

4/10 Poor

CAROL

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We didn't understand that we had to arrange our own airport transportation. Italian restaurant Chicken parmesan seemed to be made from a slicing machine, never saw so little chicken. Had to wait in line for Steak restaurant or get turned away, while elite guests who had their own private restaurants were reserved in our restaurant. Not enough details about entertainment, and night music was too loud. Inclusive snorkel equipment should be at least daily, not for one hour and have to check in every hour.
Stayed 6 nights in Dec 2025

4/10 Poor

Geraldine

Traveled with group
Disliked: Cleanliness
This resort was extremely underwhelming.
Stayed 4 nights in Dec 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities and food. All staff were great. Was too windy so some of the water activities. Could have been more organized activities.
Stayed 7 nights in Dec 2025

10/10 Excellent

Pascale, Norwood

Liked: Staff & service, amenities, property conditions & facilities
My husband and I loved staying at Riu antillas despite a couple of bumps like the door key that kept breaking everyday we had to go to the front desk and had it reset and we had to wait a whole day to get our shower gel. Those are little important things but the big things were just perfect!
Great poop. So big and clean
The beach was perfect! The hotel is literally sitting on the beach 🏖️
Stayed 7 nights in Dec 2025

10/10 Excellent

Karl

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great.
Stayed 6 nights in Dec 2025

10/10 Excellent

Dashawn

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Oct 2025

10/10 Excellent

Danielle

Stayed 6 nights in Dec 2025

10/10 Excellent

Shanon Marie

Stayed 7 nights in Dec 2025

10/10 Excellent

Kerry Efton, Tulsa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bargain for the price! However, Aruba hotels do not offer any type of shuttle services for outings and the taxi service is a bit of a rip off.
Stayed 5 nights in Dec 2025

10/10 Excellent

Michelle Lee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great from the room to the employees to the facilities the excursions it was an amazing vacation and we definitely will come back
Stayed 5 nights in Dec 2025

10/10 Excellent

Henry

Everything was great especially Christmas dinner. I felt special.
Stayed 5 nights in Dec 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Every thing was great. The Christmas Dinner was above expectations!

8/10 Good

crystal chantell, Indianapolis

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Dec 2025

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, property conditions & facilities
The room was nice. Not to be deceived by the photos- my ocean view wasn’t quite what I expected but beyond the unpleasant view, the housekeeping staff continued to ensure my needs were tended to. The choice of food at the buffet was delicious. I dined in the Elite restaurant for a friend’s birthday dinner; while it was nice, there were better options on the buffet however the small, intimate ambiance was nice. Overall with regards to the location, the service and the competitive rates- I’d definitely return.
Stayed 3 nights in Dec 2025

4/10 Poor

Yoanna, Astoria

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is supposed to be adults only but there were toddlers in the beach area. I was not able to have dinner one evening, as the restaurants are first-come-first-serve and apparently even the buffet-style Italian restaurant was “at capacity” at 6:30pm, so I went to bed hungry. At another restaurant (the steakhouse) two women seem to knew the hostess and she made a reservation for them for the next day, which I was specifically told was not possible. The food was pretty bad. Never have I ever thought that mahi mahi can be tough to chew but they somehow made it possible. Check-in was understaffed, considering they are also very slow. Wifi was spotty. There was no wifi on one of the evenings, which made opening up QR codes for the menus impossible. Water pressure in was extremely weak, not only in the shower and sink, but also the toilet. Despite flushing for 15 minutes the toilet never fully flushed and waste kept coming back up. The hotel itself is dated and in need of renovation. I asked for late checkout. They told me I have to go at 7am the day-of. I did and they only gave me 1 hr extension for which they charged me $15 per hour. This has never happened to me before. I spoke to several people who said they had stayed here regularly but won’t be coming back again, so it seems it was a universal experience. I will not be going to RIU properties again. All-in-all, this place seems to be nickeling and diming for food, towels, checkout, everything.
Stayed 3 nights in Dec 2025

8/10 Good

Gilbert B

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beach was good -- did not like the elite hierarchy. The Krystal was not knowledgeable about wines. Did not like CR codes at the table - requiring a need to turn on phone. KEEP PAPER on menus, room reference material. You are going too digital for my tastes
Stayed 5 nights in Dec 2025

8/10 Good

David A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious
Stayed 4 nights in Dec 2025

6/10 Okay

Duston

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Room very clean, ac did not work correctly, contacted staff with no result. Staff was pleasant. Food was good. Spa was awful. Spa was clean staff was nice but both service ($$$) were terribly preformed.
Stayed 4 nights in Dec 2025