The buildings and property are so large that you are more of a number then a guest. Our hotel room felt miles away from everything and the staff seemed to be over their jobs. Not helpful or nice honestly. The room felt cheap and everything seemed over priced for what was offered. Wouldn’t recommend
Everyone was friendly and helpful, even if it wasn’t their department. Only thing I would have improved is ID and payment for drinks,food etc. Maybe a bracelet linked to room #, payment method etc. Also, even after check out, being able to still charge a drink to our account ( since guests are still encouraged to enjoy the amenities)
Hotel was unbelievable. Very clean. Staff was extremely friendly. I will definitely be back.
Everything was excellent at the surf club. We loved the resort and definitely plan on going back.
Like the lazy river Like the bingo Like the views from room above 6floor
Our third time staying at Surf Club. Always perfect!
The hotel staff were very helpful and polite. The bed was comfortable and the view from the balcony was exquisite.
The Marriott Surf Club is a great resort for families with kids 18 or under. The staff was very friendly and responsive. There was always something going on at the resort and was a very kid friendly atmosphere. The resort is located right on Palm beach. If you like the beach vs the pool, make sure you reserve a Palapas once you arrive so you have a good view of the Ocean.
We enjoyed our stay but the hotel is mainly for time share owners and only provides very basic hotel services (definitely not a resort). The hotel is situated in a great location, between other hotels and next to a beautiful beach. Unfortunately, it is very hard to get a reasonable seat at the beach and folks line up at 6:30AM to reserve a spot. The water slide close very early (~4pm) which was inconvenience for parents who try to limit their kids sun exposure to off-peak times.
Hotel was very croweded during the time we were there.
We only stayed 5 days. It is better to stay at least one week. Hotel meets our expect. It is convenient ,clean and comfortable. Restaurants in hotel and nearby are very fine. It will be excellent if I can have more time to play golf.
The hotel was very nice. Great staff. Great Location. Had to learn the lay of the land with regard to reserving seats at the beach or pool.
the kids loved the pool (including lazy river and waterslide)! could almost never get them to the actual beach, which says a lot! and iguanas everywhere to entertain the kids - totally safe and tame! rooms are not fancy, but we were not in the room except for sleeping! bring your own float for lazy river - don't know why. easy walking distance to restaurants and shopping.
very good experience, friendly and polite personnel good level of security
Great Place to be. With or without children, this hotel is a fantastic place for a vacation.
This hotel was awesome. Extremely clean and staff was very friendly and helpful. Lazy river was great and so relaxing. The only negative with aruba is everything is expensive and also added on service fees. But for vacation, you gotta go.
Palm Beach is within 2 miles (3 km) of Marriott's Aruba Surf Club while other popular attractions such as Eagle Beach are within 3 miles (5 km). This 450-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee each morning from 7 AM to 11 AM.
Flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Furnished balconies, ceiling fans, and safes are other standard amenities.
Guests of Marriott's Aruba Surf Club enjoy a full-service spa, an outdoor pool, and a children's pool. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this beach hotel include a 24-hour gym, free WiFi in public areas, and a spa tub.
The buildings and property are so large that you are more of a number then a guest. Our hotel room felt miles away from everything and the staff seemed to be over their jobs. Not helpful or nice honestly. The room felt cheap and everything seemed over priced for what was offered. Wouldn’t recommend
Everyone was friendly and helpful, even if it wasn’t their department. Only thing I would have improved is ID and payment for drinks,food etc. Maybe a bracelet linked to room #, payment method etc. Also, even after check out, being able to still charge a drink to our account ( since guests are still encouraged to enjoy the amenities)
Hotel was unbelievable. Very clean. Staff was extremely friendly. I will definitely be back.
Everything was excellent at the surf club. We loved the resort and definitely plan on going back.
Like the lazy river Like the bingo Like the views from room above 6floor
Our third time staying at Surf Club. Always perfect!
