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Recent guest reviews

The property was well maintained, clean and personnel very helpful. I didn't like service charge in their restaurant not told in advance.

This resort was awesome. Centrally located, friendly, clean, upscale. Loved it!

This is the 5th time that we stayed at the Hyatt in Aruba. We came with our family and grandchildren to celebrate our 50th anniversary. Everyone had an amazing time. The hotel is the best place to stay on Palm Beach & is centrally located to shops, restaurants, etc. The staff is wonderful and the property is well-kept. Can’t wait to go back!

Every thing I like

If you’re thinking about booking this property, do so without hesitation. I was There from 9-17-9-21 for my birthday and it was beautiful. The staff was amazing. Exceeded my expectations.

The report was good, but value was poor. FAMILIES: Good for families, not great. Nothing is really kid-oriented. Ok for couples, not great. There isn’t even a bar at the adults-only pool. There aren’t really kids activities, maybe a scavenger hunt here or there. And bingo daily at the pool lol. ROOM: Standard hotel room set-up. For the price, you’d expect a bit bigger room, and a balcony. I repeat, NO BALCONIES! We had to ask for a fridge—not standard in the room. Instead, they have a “cooler” which isn’t cold. PROPERTY: The grounds were beautiful. That’s the reason to stay at Hyatt. The pool was better than most around. The slide was good for older kids. Must be 42” to ride, so it’s too big for under 5s. The beach is small and crowded and gets deep quickly. The Ritz beach, in contrast, is shallow very far out. The hotel is close to many restaurants which is good because the food at Hyatt is not great and overpriced. Even drinks At the pool bar were disappointing from grumpy bartenders. Must check out Beach Bar and Eduardo’s at Holiday Inn for lunch and day drinks. In fact, you may just want to stay there.

Great customer service the second you step into the hotel. Bell hop, front desk, concierge all helpful. Cleanliness throughout the hotels. Drinks and food delicious. Great location to walk around, shop and eat. Whole family enjoyed the vacation.

Great beach. Lots of beach activities within walking distance. Infinity pool nice addition.

Property was beautiful and clean. People very lovely and helpful. We were locked out of our room twice. Green light showed but door wouldn't open. It took over a 1/2 hr. to get help and remedy the situation. Precious vacation time sitting on carpet in hallway waiting for it to get fixed so we could enter our room!! Was not offered a free drink or breakfast.

Beautiful resort clean and family friendly

Everything was wonderful and the service is outstanding.

Loved the staff. They are truly wonderful people and work very hars to make ylur experience as enjoyable as possible.

Juan E Irausquin Blvd 85 Noord

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Palm Beach is within a 5-minute walk of Hyatt Regency Aruba Resort and Casino while other popular sites like Eagle Beach are within a couple of miles (3 km). This 359-room, 4.5-star resort welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and a casino.


Dining

Enjoy the garden views at Ruinas del Mar, one of 2 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee on weekdays from 7:00 AM to 11:30 AM and on weekends from 7:00 AM to 11:30 AM.


Rooms

Guests can expect free WiFi and 65-inch Smart TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. IPod docks, sitting areas, and coffee makers are other standard amenities.


Property features

Hyatt Regency Aruba Resort and Casino features a full-service spa, 2 outdoor pools, and a casino. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach resort include a gym, a sauna, and outdoor tennis courts.

Room options

Room, 1 King Bed, Resort View

1 King Bed | Sleeps 2

Room, 1 King Bed, Balcony (Partial Ocean Front)

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Balcony, Resort View

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds (Resort and Ocean View)

2 Queen Beds | Sleeps 4

Guest reviews for Hyatt Regency Aruba Resort and Casino

Everyone (38) Couples (7) Family (22)
5
Family

The property was well maintained, clean and personnel very helpful. I didn't like service charge in their restaurant not told in advance.

By on May 16, 2022

Review comment responded on May 16, 2022

Dear Grace Del Maione, A warm "hello" from all of us at the resort! It was a pleasure to host you, and we thank you for choosing to stay with us during your recent destination getaway. Hearing your kind words regarding our resort and especially the hospitality provided by our team is very much appreciated. Please accept our sincerest apologies for your experience with the service charge and any inconvenience this may have caused. Your feedback is important to us, and your comments are shared with our team leaders to continue enhancing our guest experience. We can't wait to have the opportunity to welcome you again. Until next time! Kind regards, Hyatt Regency Aruba

5
Family with small children

This resort was awesome. Centrally located, friendly, clean, upscale. Loved it!

By on Nov 15, 2021

Review comment responded on Nov 15, 2021

Dear Alan J, Greetings from sunny Aruba! Thank you for spending your recent vacation with us and for sharing your review. We are thrilled to hear you were able to relax and enjoy every minute of your time away. Thank you again for making us your resort destination on One Happy Island and we look forward to your next visit. Warm Regards, Gabe Castrillon General Manager

5
Family with small children

This is the 5th time that we stayed at the Hyatt in Aruba. We came with our family and grandchildren to celebrate our 50th anniversary. Everyone had an amazing time. The hotel is the best place to stay on Palm Beach & is centrally located to shops, restaurants, etc. The staff is wonderful and the property is well-kept. Can’t wait to go back!

By on Nov 14, 2021

Review comment responded on Nov 14, 2021

Dear Jerilyn, Thank you for choosing Hyatt Regency Aruba to celebrate such a special occasion. Congratulations on your 50th anniversary. Our team was smiling ear to ear when they learned of the perfect score. We love when we have the opportunity to welcome guests to our property for a well-deserved getaway. Your review is received with our fullest appreciation, and we look forward to seeing you again one day soon. Sunny regards, Hyatt Regency Aruba

5
Everyone

By on Oct 21, 2021

5
Family

Every thing I like

By on Sep 24, 2021

Review comment responded on Sep 24, 2021

Dear Miguel, Thank you for your 5-star review from your recent visit. We are delighted to hear you enjoyed your stay and hope to welcome you back to sunny Aruba very soon. Warm Regards, Gabe Castrillon General Manager

5
Friends

If you’re thinking about booking this property, do so without hesitation. I was There from 9-17-9-21 for my birthday and it was beautiful. The staff was amazing. Exceeded my expectations.

By on Sep 22, 2021

Review comment responded on Sep 22, 2021

Dear Brandi, A warm “hello” from all of us at the resort. Thank you for celebrating your birthday with us and for the wonderful recommendation. We are thrilled to hear that our team exceeded your expectations and you were able to relax and enjoy your time away. Thank you again for making us your resort destination on One Happy Island and we look forward to your next visit. Warm Regards, Gabe Castrillon General Manager

3
Family Family with small children Friends

The report was good, but value was poor. FAMILIES: Good for families, not great. Nothing is really kid-oriented. Ok for couples, not great. There isn’t even a bar at the adults-only pool. There aren’t really kids activities, maybe a scavenger hunt here or there. And bingo daily at the pool lol. ROOM: Standard hotel room set-up. For the price, you’d expect a bit bigger room, and a balcony. I repeat, NO BALCONIES! We had to ask for a fridge—not standard in the room. Instead, they have a “cooler” which isn’t cold. PROPERTY: The grounds were beautiful. That’s the reason to stay at Hyatt. The pool was better than most around. The slide was good for older kids. Must be 42” to ride, so it’s too big for under 5s. The beach is small and crowded and gets deep quickly. The Ritz beach, in contrast, is shallow very far out. The hotel is close to many restaurants which is good because the food at Hyatt is not great and overpriced. Even drinks At the pool bar were disappointing from grumpy bartenders. Must check out Beach Bar and Eduardo’s at Holiday Inn for lunch and day drinks. In fact, you may just want to stay there.

By on Aug 22, 2021

Review comment responded on Aug 23, 2021

Dear guest, Thank you for choosing to spend your recent getaway with us and for sharing your feedback. We sincerely apologize for not meeting your expectations and that you were disappointed with your stay. Your feedback is very valuable to us. We would like the opportunity to discuss your stay further so we may regain your confidence. We invite you to forward your contact information along with a convenient time to reach you to aruba-intouch@hyatt.com. It is our sincerest hope that we might continue this dialogue in the days ahead, and we hope to hear from you soon. Warm Regards, Hyatt Regency Aruba

5
Family

Great customer service the second you step into the hotel. Bell hop, front desk, concierge all helpful. Cleanliness throughout the hotels. Drinks and food delicious. Great location to walk around, shop and eat. Whole family enjoyed the vacation.

By on Aug 20, 2021

Review comment responded on Aug 23, 2021

Dear Guest, Greetings from sunny Aruba! We are thrilled to hear about your recent stay with us. Hearing your kind words in regards to our resort, and especially the hospitality provided by our team is very much appreciated. Every detail of our property was created for you to enjoy and unforgettable memories. Your review is received with our fullest appreciation, and we look forward to seeing you again one day soon. Kind regards, Hyatt Regency Aruba

5
Family

Great beach. Lots of beach activities within walking distance. Infinity pool nice addition.

By on Jun 13, 2021

Review comment responded on Jun 14, 2021

Dear guest, Greetings from sunny Aruba! It was a pleasure to host and we would like to thank you for spending your recent getaway with us and for sharing your review. We are delighted to hear that you enjoyed our wonderful location, beach, and adults-only pool. Thank you for choosing our resort as your destination getaway, and we look forward to welcoming you back on your next visit. Warm regards, Hyatt Regency Aruba

4
Partner Couples

Property was beautiful and clean. People very lovely and helpful. We were locked out of our room twice. Green light showed but door wouldn't open. It took over a 1/2 hr. to get help and remedy the situation. Precious vacation time sitting on carpet in hallway waiting for it to get fixed so we could enter our room!! Was not offered a free drink or breakfast.

By on May 27, 2021

Review comment responded on May 28, 2021

Dear Guest, Thank you for choosing to spend your recent vacation with us and for sharing your review. While we are pleased to hear that you enjoyed our resort, we would like to apologize for the inconvenience you experienced. Please know your feedback is very much appreciated and has been shared with our team so we may continue to improve the guest experience. It was a pleasure to host you and we hope to welcome you back the next time you visit the island. Warm Regards, Gabe Castrillon General Manager

Hyatt Regency Aruba Resort and Casino

Juan E Irausquin Blvd 85, Noord,
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