The staff is fantastic so kind and helpful and everything was very clean and great location!
My short vacation in the Brickell was one of the most pretty and wonderful experience traveling and was my first time alone and i did for my birthday… was incredible, all the staff are professional, the front desk guys and the lady Manager spectacular, my room always clean, areas perfect is like to be at home.. i want to thanks to Orbitz and to the Brickell Staff that made my travel unique and perfect.. I will recommend to everyone .. go and enjoy… the breakfast every day was perfect you pay less and you stay like a Princess or a King… Thank you… Graciela
So freindly
Good location though not on the beach. You have to walk between two other hotels to get there. We weren’t necessarily aware of that when we booked. The room is sad. And dark. We didn’t spend much time in it and were only there for a single day because we extended our trip unexpectedly and the resort we were staying at previously didn’t have anything available. What was nice? We were able to check in early. Which I appreciated. Buffet not worth your time. Pool was empty but was clean if you don’t like the beach (tho why are you in Aruba if you don’t like the beach!?). Gym is small and old. There’s a few better freestanding gyms around that you can get a day pass at for as little as $6. Do that if you want to work out
Hotel is located perfectly to all the hot spots and a 5 minute walk to the beach. Hot breakfast every morning and is unlimited. Hotel was kept clean at all times and sanitizers were available all around. The staff is top notch! There's nothing I can say that will display how amazing this staff was to us! Definitely would love to go again.
Shower did not give out hot water, it took two hands to turn the vanity faucet on. It needs a fresh coat of paint. The desk clerk was not very happy. The highlight was Quinn at the pool was very helpful. The mattress was comfortable so we slept well.
Great location! Friendly staff. Facilities are a bit dated and the fitness center was terrible (small, treadmill was broken). The pool was sufficient to hang out at. It’s certainly not as nice as the beachfront resorts across the street, but For what I wanted (suitable accommodations, great location, good price), this was fine. The rooms were clean.
The property is very old and in need of updating. The “fitness” area is pathetic with broken equipment. I believe they folded our used towels rather than replacing with new ones. Needs landscaping as well.
The place is very clean, the front desk was amazing love the bar tender she was great over all everyone was amazing. Would go back again .
The property is locate in a good area walking distance of everything
Great location........very close to the beach and pool wasn’t bad. They never sent the shuttle to pick me up at the airport even though I contacted them about it. Turning the room was them just making the bed and fluffing the pillows, not even changing the sheets. The Italian restaurant isn’t that great but doable and the 2 kids they put in the hut on the beach were just that kids, not much personality to them. Other than that, I made the best of it and you get what you pay for. It’s a great place to sleep, wake up, head out and just do it all over again.
Hotel is conveniently located , close to night live and beaches Hotels needs their own music on pool , bar on the pool is closed too early
The property location was excellent, within walking distance of a lot of eateries and shopping and parties!! However, the property is dated and in desperate need of some TLC. The water pressure is very bad both in the shower and the toilet, to the point where I had to use the ice bucket to properly flush the toilet! The mirrors in the bathroom were stained/distorted and should be replaced. I had a small visitor in my room on the first day (roach) and the armchair in my room had visible mold on it. Not many amenities to speak of and some areas near the pool could use some refreshing as well (ie, the bridge and waterfall). Overall, this is a more budget friendly property but you get what you pay for and next time I visit Aruba, I'll make sure to pay more.
LOVE LOVE LOVED IT. Could not have been more satisfied with the service . Brandon was wonderful. Marie our housekeeper kept our room spotless. The front desk was always there to answer all our questions and assist us. Everyone was very pleasant. Will definitely be returning. Jaun the GM was a stickler for details. The pool was great. Clean and great food service. Juan was the bartender was great! We hope Brandon receives employee of the year again for he absolutely deserves it.......Went above and beyond everything we expected!!!
Hotel and pool were nice. Staff was very friendly and took care of our needs. Hotel is also in a great location. Beach, shopping, restaurants and entertainment are all close by. First room we had the shower leaked so it caused a puddle on the floor. There was also no dehumidifier in room so floors in were always wet. We asked for a different room and had no problems with that room. I would stay here again. We had a great time!
Brickell Bay Beach Club & Spa - Adults Only places you within a 10-minute stroll of popular attractions such as Paseo Herencia Shopping Mall and Palm Beach Plaza. This 3-star hotel has 98 rooms and welcomes guests with free breakfast, a full-service spa, and an outdoor pool.
Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 11:30 AM.
All 98 soundproofed rooms feature safes, phones, and ironing boards. Guests can enjoy free WiFi and cable TV. Bathrooms have hair dryers, free toiletries, and bathrobes. Desks are also available.
At Brickell Bay Beach Club & Spa - Adults Only, guests enjoy a full-service spa, an outdoor pool, and a 24-hour health club. There's free parking, and an airport shuttle (available on request) for USD 24.00 per person roundtrip. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this adults-only hotel include free WiFi in public areas, a library, and free newspapers.
The staff is fantastic so kind and helpful and everything was very clean and great location!
My short vacation in the Brickell was one of the most pretty and wonderful experience traveling and was my first time alone and i did for my birthday… was incredible, all the staff are professional, the front desk guys and the lady Manager spectacular, my room always clean, areas perfect is like to be at home.. i want to thanks to Orbitz and to the Brickell Staff that made my travel unique and perfect.. I will recommend to everyone .. go and enjoy… the breakfast every day was perfect you pay less and you stay like a Princess or a King… Thank you… Graciela
Dear Graciela;Thank you for your feedback and comments. We will share your comments with all department heads. Come visit us soon again. Sunny wishes from Aruba and Team Brickell Bay.
So freindly
Dear former guest; Thank you for your comment. Come visit us soon again. Sunny wishes from Aruba and Team Brickell Bay.
Good location though not on the beach. You have to walk between two other hotels to get there. We weren’t necessarily aware of that when we booked. The room is sad. And dark. We didn’t spend much time in it and were only there for a single day because we extended our trip unexpectedly and the resort we were staying at previously didn’t have anything available. What was nice? We were able to check in early. Which I appreciated. Buffet not worth your time. Pool was empty but was clean if you don’t like the beach (tho why are you in Aruba if you don’t like the beach!?). Gym is small and old. There’s a few better freestanding gyms around that you can get a day pass at for as little as $6. Do that if you want to work out
Good day former guest; we took good note of all your comments for improvements. Best;
Hotel is located perfectly to all the hot spots and a 5 minute walk to the beach. Hot breakfast every morning and is unlimited. Hotel was kept clean at all times and sanitizers were available all around. The staff is top notch! There's nothing I can say that will display how amazing this staff was to us! Definitely would love to go again.
Dear former guest; Thank you for your feedback and comments. Your feedback/comments were shared with all concerned. Come visit us soon again. Sunny wishes from Aruba and Team Brickell Bay.
Shower did not give out hot water, it took two hands to turn the vanity faucet on. It needs a fresh coat of paint. The desk clerk was not very happy. The highlight was Quinn at the pool was very helpful. The mattress was comfortable so we slept well.
Dear Laura; Thank you for staying with us. We took good note of your feedback and will address them to the right departments for improvements. Come visit us soon again. Sunny wishes from Aruba.
Good day; Thank you for staying with us. Come visit us soon again. Sunny wishes.
Great location! Friendly staff. Facilities are a bit dated and the fitness center was terrible (small, treadmill was broken). The pool was sufficient to hang out at. It’s certainly not as nice as the beachfront resorts across the street, but For what I wanted (suitable accommodations, great location, good price), this was fine. The rooms were clean.
Good Day Marcellus; Thank you for your feedback and comments. We took good note of each of them and will address them to the proper departments for improvements. best;
The property is very old and in need of updating. The “fitness” area is pathetic with broken equipment. I believe they folded our used towels rather than replacing with new ones. Needs landscaping as well.
Good afternoon; We took good note of your feedback for improvements. Sunny wishes.
Thank you for staying with us. Looking forward to welcome you again, we remain with sunny wishes.
Thank you for staying with us and thank you for your feedback and comments -- much appreciated. Come visit us soon again. Sunny wishes from Aruba and Team Brickell Bay.