Close to the border so I could do some shopping.
I was charge 36 dolars more for brakfast becouse the kids dint get logged in and also room didn’t have proper amount of towels and when I ask for them they never got them
Overall ok
Everything was great!
Great location.
Never got to room. Chat did not handle my problem. Hotel already paid. Want room tonight.
Excellent service
It was near downtown Nogales and next to a mall for easy shopping
The room was certainly not up to American standards. But it is probably the nicest hotel in Nogales. The shower had very slick tiles, and there was no attempt to provide a non-slip surface. The bathroom had no mat. So we used a towel. There were few enough towels in the bathroom exasperating the problem. The room did not have any sort of refrigeration/freezer. The air conditioning worked great. Unfortunately we needed Heat as 15c/59f was way too cold. No manipulation of the controls would raise the room temperature. The front desk sent up someone who had to drop part of the air return to fix the problem.
5 stars I’ll come back again!! Excellent service.
We enjoyed a comfortable room. It was clean and spacious. The breakfast was enjoyable, too.
We stay for a night, Excellent location and service, breakfast was good,
The property has a in the grounds of a mall so there’s a lot available without having to drive.
Room 305, has slow drain problem. I did find out about it until I was taking a shower & too tired to complain about it. We were not told how the elevator worked with our card or that we needed to have our parking lot tag validated before leaving the parking. Maybe they assumed we knew because I’d stayed there before, but I didn’t need those details because I went with someone else the last time I was there.
We were there to apply for a visa and everything was very convenient from your location..front desk was very helpful and helped us print some important papers neand also thanks for the early checkin as the omni buses run overnight so arrival times r early in the morning..definitely recommend
First I had a room with a flooded bathroom they promptly moved me to a different floor .. the bathroom was dirty hairs all over the shower! The sheets on one bed where dirty I used my own I did not want to move again because we already had trouble with the elevators and the key card. The beds are uncomfortable and the suit room is too small for 5 people . For a Marriott it was not believable. The staff is rude too.
My room didnt get cleaned until 4:30pm. You can hear the foot steps from the people on the above floor. And definitely you can hear all the talking from the next rooms.
Fairfield Inn & Suites by Marriott Nogales places you next to Nogales Mall and United States Consulate in Nogales. This 3.5-star hotel has 134 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.
Free breakfast is included with your stay.
Guests can expect to find free WiFi and wired Internet, along with 32-inch flat-screen TVs. Beds sport pillow menus and bathrooms offer hair dryers. Other amenities include espresso makers, safes, and phones.
At Fairfield Inn & Suites by Marriott Nogales, guests have access to a gym, free WiFi in public areas, and a business center. There's free parking and a free area shuttle. Staff members are on hand to provide dry cleaning/laundry services and luggage storage. Additional amenities include coffee/tea in a common area, free newspapers, and a vending machine.
Close to the border so I could do some shopping.
I was charge 36 dolars more for brakfast becouse the kids dint get logged in and also room didn’t have proper amount of towels and when I ask for them they never got them
Overall ok
Everything was great!
Great location.
Thanks for staying with us. We appreciate your feedback!
Never got to room. Chat did not handle my problem. Hotel already paid. Want room tonight.
Excellent service
Thanks for staying with us. We appreciate your feedback!
It was near downtown Nogales and next to a mall for easy shopping
Thanks for staying with us. We appreciate your feedback!
The room was certainly not up to American standards. But it is probably the nicest hotel in Nogales. The shower had very slick tiles, and there was no attempt to provide a non-slip surface. The bathroom had no mat. So we used a towel. There were few enough towels in the bathroom exasperating the problem. The room did not have any sort of refrigeration/freezer. The air conditioning worked great. Unfortunately we needed Heat as 15c/59f was way too cold. No manipulation of the controls would raise the room temperature. The front desk sent up someone who had to drop part of the air return to fix the problem.
It is a pleasure for us to have you hosted at the Fairfield Inn & Suites Nogales Hotel, we regret the inconvenience caused and we reiterate our Fairfield Inn service guarantee for which we offer you an apology from the entire team; Thank you for your feed back helps us to improve our service.
5 stars I’ll come back again!! Excellent service.
Thanks for staying with us. We appreciate your feedback!
Thank you for staying with us and for your time in sharing your experience through this review. Please accept our sincere apologies for the inconveniences. Your comments are well appreciated and will be shared with the team as well. I hope this isolated incidents will not deter you from enjoy future stays with us. Warm regards.