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Toyako Onsen Hokkai Hotel

3.0 star property
Hotel with a full-service spa, a short walk to Toyako Hot Spring

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Photo gallery for Toyako Onsen Hokkai Hotel

Welcome to Northern Hotel, featuring a modern entrance with glass doors and a beautifully lit facade.
Relax by the serene pool surrounded by pillars and a scenic mountain view.
Welcome to our reception area, featuring a comfortable seating area with a reception desk and a beautiful sculpture.
Enjoy breathtaking views of the sea and mountains from the comfort of this serene room, featuring a tatami-matted floor and a dining area with a small TV and refrigerator.
Guests can enjoy a serene view of the garden and distant mountains from the large windows.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
147 Toyako Onsen, Toyako, Hokkaido, 049-5721
  • Toyako Onsen
    ‪1 min walk‬
  • Usuzanfunka Memorial Park
    ‪2 min walk‬
  • Toyako Hot Spring
    ‪6 min walk‬

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Room options

View all photos for Japanese Style Room, Breakfast Included, Lake View

Free WiFi, bed sheets

Japanese Style Room, Breakfast Included, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • Sleeps 5
  • 4 Twin Futons

View all photos for Japanese Style Room, Lake View

TV

Japanese Style Room, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • Sleeps 5
  • 4 Twin Futons

Japanese Style Room with Lake View Smoking

  • Sleeps 4
  • 4 Twin Futons

About the neighborhood

Toyako

Toyako Hot Spring is a short stroll from Toyako Onsen Hokkai Hotel, and other popular attractions like Lake Toya are within a couple of miles (3 km). This 3-star hotel welcomes guests with 30 rooms and conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Toyako Onsen - 1 min walk - 0.0 miles
  • Usuzanfunka Memorial Park - 2 min walk - 0.1 miles
  • Toyako Hot Spring - 6 min walk - 0.4 miles
  • Lake Toya - 3 min drive - 1.7 miles
  • Rusutsu Resort - 38 min drive - 20.1 miles

Getting around

  • Toya Station - 10 min drive
  • New Chitose Intl. Airport (CTS) - 90 min drive

Restaurants

  • ‪わかさいも本舗 洞爺湖本店 (Wakassaimo) - ‬6 min walk
  • ‪Mogmog - ‬17 min walk
  • ‪風の音 - ‬16 min walk
  • ‪スープカレーハラハル SoupCurry HLAHAL - ‬17 min walk
  • ‪デメキン食堂 - ‬13 min walk

About this property

Toyako Onsen Hokkai Hotel

Hotel with a full-service spa, a short walk to Toyako Hot Spring
Guests staying at Toyako Onsen Hokkai Hotel enjoy access to a full-service spa, karaoke, and a sauna. Free parking is available if you drive. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area. Other amenities at this hot springs hotel include free WiFi in public areas, laundry facilities, and a vending machine.
Guests can expect free WiFi and TVs. Bathrooms offer hydromassage showers, free toiletries, and toothbrushes and toothpaste.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Languages

Japanese

Similar properties

Experience the sleek, modern architecture of this hotel, featuring a flat roof and symmetrical facade.

Toya Onsen Hotel Hanabi

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 222 reviews
$138 nightly
The price is $156
Jul 25 - Jul 26
All taxes and fees included in total
Toya Onsen Hotel Hanabi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Full-service spa
  • Hot springs
  • Karaoke
  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Full-service spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 6 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booking half board rates and requiring dinner at the hotel must arrive before 6 PM.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-6 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hokkai Hotel Toyako
Hokkai Hotel
Hokkai Toyako
Hokkai Hotel Toyako-Cho, Hokkaido, Japan
Toyako Onsen Hokkai
Toyako Onsen Hokkai
Toyako Onsen Hokkai Hotel Hotel
Toyako Onsen Hokkai Hotel Toyako
Toyako Onsen Hokkai Hotel Hotel Toyako

Frequently asked questions

Are free cancellation options available at Toyako Onsen Hokkai Hotel?

Toyako Onsen Hokkai Hotel offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What is there to do close to Toyako Onsen Hokkai Hotel?

This hotel is located in Toyako, just steps from Toyako Onsen and Usuzanfunka Memorial Park, and within a short walk of Toyako Hot Spring. You'll also find Lake Toya and Shikotsu-Toya National Park within a short drive.

Is there parking available at Toyako Onsen Hokkai Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Toyako Onsen Hokkai Hotel?

There is a full-service spa available for guests to enjoy and services include massages.

Does Toyako Onsen Hokkai Hotel have a casino?

No, Toyako Onsen Hokkai Hotel doesn't have a casino.

Will I find an indoor pool at Toyako Onsen Hokkai Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Toyako Onsen Hokkai Hotel?

There are plenty of amenities for couples at this hotel, including a restaurant, a full-service spa, and hot springs.

Does Toyako Onsen Hokkai Hotel have a hot tub?

No, but this hotel does have on-site hot springs.

Does Toyako Onsen Hokkai Hotel feature a restaurant that includes a breakfast menu?

No, Toyako Onsen Hokkai Hotel doesn't have a restaurant that serves breakfast.

Will Toyako Onsen Hokkai Hotel allow pets to stay for free?

No, pets aren't allowed at Toyako Onsen Hokkai Hotel though service animals are welcome.

Are there connecting rooms at Toyako Onsen Hokkai Hotel?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Toyako Onsen Hokkai Hotel?

No, at Toyako Onsen Hokkai Hotel, there aren't any guestrooms that list a balcony.

Toyako Onsen Hokkai Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 35 out of 105 reviews
Rating 8 - Good. 50 out of 105 reviews
Rating 6 - Okay. 15 out of 105 reviews
Rating 4 - Poor. 3 out of 105 reviews
Rating 2 - Terrible. 2 out of 105 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

maki, Seattle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved traditional styled Japanese hotel. Have read bad reviews saying staff don’t speak English and are not friendly, but that is not fair. They might not speak English (but are they obligated to speak English? No!), but we found them very polite and sweet. Before you complained, check your manners. The price included breakfast and dinner. The dinner was traditional and it was so much! Breakfast was a buffet style. Delicious! We heard that they grow some of vegetables they serve. We love everything about th
Stayed 2 nights in Oct 2024

10/10 Excellent

HIDEKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet lakeside property with lake views

This quiet lakeside property offers beautiful views of Lake Toya but is away from the large tourist hotels with their crowds of tourists.
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Stayed 1 night in Jun 2024

8/10 Good

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Slightly run down, but still functional. Great views across Lake Toya
Stayed 2 nights in May 2024

6/10 Okay

Sam

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It’s hard to leave a negative review as the staff were all so friendly and helpful. “You get used to the smell” was our motto as you do slowly go nose blind to the overwhelming smell of stale old cigarettes. (You are still allowed to smoke in your room here) We may also all have splinal damage from sleeping on the floor in the “Japanese style beds” This whole town has a bit of a post apocalyptic feel when we visited in the winter as it’s quite run down. If you’re on a budget though it’s a good option if you have a car and don’t want to pay the crazy lodging prices at the nearby resorts.
Stayed 2 nights in Feb 2024

8/10 Good

Jimmy Ewe Kiat

Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Andy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice onsen and By the lake, 10 mins walk from bus terminal to hotel.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The receptionist can't speak much English and is not very friendly.
Stayed 1 night in Sep 2019

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort

Comfortable stay

Stayed at the 4-pax tatami room for a night. View from the room was fantastic and the tatamis/yukatas provided were comfortable. Dinner was good except that we thought it would be in-room dining - the meals are served at the lobby restaurant. Onsen was ok, they have an open-air bath with the indoor one. The nightly fireworks is visible from the room, but as it moves westward it goes out of sight pretty quickly. Best to just head down for a nicer view.
Stayed 1 night in Aug 2019

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities
A bit dated, but beautiful spot and area. Lots of things to do. Kid friendly with a playground near by. Friendly staff and nice Onsen.
Stayed 1 night in Aug 2019

6/10 Okay

DO HYUNG GEOR

Good view but feel a bit hot in the room

Location near the lake, good view but a little hot inside, air-conditioning not working properly.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything good except breakfast

Everything was good except breakfast
Stayed 1 night in Feb 2019

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good except the futon was too hard to sleep on. Too thin and feels like sleeping on hard ground.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Lake toya view, dated hotel.

Hotel is old and dated but the lake view compensated for it. Onsen is old has natural spring water but is murky. Check the timing of the fireworks at the promenade.
Stayed 1 night in Aug 2018

8/10 Good

Jason, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful view of Lake Toya

We drove a rented car around Hokkaido, and like most regions outside Sapporo, there are ample free parking lots right in front of Toyako Onsen Hokkai Hotel. The hotel is a little old, but it has a lift serving all floors. The room and toilet were clean, and we had an awesome view facing into Lake Toya. Between the hotel and the lake was a long pavement when we saw many locals take a stroll or jog. The futons were already prepared when we checked in. We experienced the fireworks happening right at Lake Toya by our windows. We were told it took place every night during this period.
Stayed 1 night in Jun 2018

10/10 Excellent

Ji, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with great view of lake

The receptionist are very helpful on our requests on taxi arrangement, dining restaurant suggestions and prepare the room ready for our sleep
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice view from hotel.

Nice view from hotel. In the evening you could see the fire works display.
Stayed 1 night in May 2018

8/10 Good

HOK CHEUNG JOE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

CHWEE LENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service, Great View

The room with Lake View was awesome. Woke up to picture perfect view on the last day. The check in was fast, service was good, and the room spacious for 3 pax. The onsen was also very good. Breakfast was acceptable but not great as the food is not hot. They also recommends great restaurants for guests to go to.
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is just oh the shore of Lake Toya, very traditional Japanese style onsen (hot spring) hotel. It is located around 10 mins walk from the bus terminal, the pavements on the way aren't very smooth, beware if you have a luggage. Its onsen is very nice with an indoor bath and a lovely outdoor bath. They also provide Japanese style buffet breakfast, which is pretty good. The only downside of the hotel is the is has a slight smell of cigarette everywhere, probably won't be too comfortable for those who don't like it.
Stayed 1 night in Aug 2016

8/10 Good

Anna

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Lake Toya Trip

The area is wonderful and it makes a stay in any hotel so much better, you can spend a month in Lake Toya and it won't be enough. Now, about the hotel, it is very dated. They keep it fairly clean, although bathrooms are so old, they can't be cleaned any better. The room is huge we had Japanese style that's good for 4 tatami mats. The onsen is even more dated and worn out, yet for all of you Japanese bath lovers, it's an onsen with a small outside and big inside bath, the sauna is super hot. The breakfast was very unexciting, small selection and nothing was fresh, probably the worst breakfast we had during 10 days in Japan. The staff is nice like most Japanese, but very limited English. I would most likely stay somewhere else, they have dozens of hotels in this area, but only a few listed on Hotels.com.
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Local ryokan

Quite local ryokan which the receptionist not really speak English but they are still quite helpful. Onsen area is old. Abit pricey tho. The rest are ok
Stayed 1 night in Aug 2017

8/10 Good

Chee Seng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overall experience

Service by manager is excellent. Food is average. Location for viewing fireworks is not so excellent as hotel is located to extreme left of lake. But can walk to view fireworks
Stayed 1 night in Jun 2017