See all properties
Aparthotel

The Maples Niseko

5.0 star property

Choose dates to view prices

Photo gallery for The Maples Niseko

3 Bedroom Yotei Panorama Penthouse Suite | Premium bedding, in-room safe, soundproofing, free WiFi
4 Bedroom Yotei Penthouse Residence (Dual Key) | Terrace/patio
4 Bedroom Yotei Penthouse Residence (Dual Key) | Premium bedding, in-room safe, soundproofing, free WiFi
View from property
3 Bedroom Yotei Panorama Penthouse Suite | Living area | Flat-screen TV, Netflix, streaming services

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Explore the area

View in a map
204-27, 29, 36, 47 Yamada, Kutchan, Hokkaido, 044-0077
  • Place, Niseko Tokyu Grand HIRAFU
    ‪1 min walk‬
  • Place, Niseko-Shakotan-Otarukaigan Quasi-National Park
    ‪1 min walk‬
  • Place, Niseko Hanazono Resort
    ‪26 min drive‬

Room options

View all photos for Superior Studio (Level 1)

Premium bedding, in-room safe, soundproofing, free WiFi

Superior Studio (Level 1)

9.0 out of 10
Wonderful
(2 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Superior Studio

Superior Studio | Premium bedding, in-room safe, soundproofing, free WiFi

Superior Studio

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Studio

Premium bedding, in-room safe, soundproofing, free WiFi

Deluxe Studio

9.0 out of 10
Wonderful
(2 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for 2 Bedroom Yotei Penthouse Suite

2 Bedroom Yotei Penthouse Suite | Premium bedding, in-room safe, soundproofing, free WiFi

2 Bedroom Yotei Penthouse Suite

  • 1560 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds OR 2 King Beds
  • Free WiFi

View all photos for 2 Bedroom Suite

2 Bedroom Suite | Premium bedding, in-room safe, soundproofing, free WiFi

2 Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • 732 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds OR 2 King Beds
  • Free WiFi

View all photos for 2 Bedroom Penthouse Suite

Premium bedding, in-room safe, soundproofing, free WiFi

2 Bedroom Penthouse Suite

  • 753 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds OR 2 King Beds
  • Free WiFi

View all photos for Penthouse Studio

Penthouse Studio | Premium bedding, in-room safe, soundproofing, free WiFi

Penthouse Studio

  • 635 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 2 Bedroom Premier Suite

Premium bedding, in-room safe, soundproofing, free WiFi

2 Bedroom Premier Suite

  • 1346 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds OR 2 King Beds
  • Free WiFi

View all photos for 2 Bedroom Suite with Tatami Room

Premium bedding, in-room safe, soundproofing, free WiFi

2 Bedroom Suite with Tatami Room

  • Mountain view
  • 1097 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds and 1 Twin Futon OR 2 King Beds and 1 Twin Futon
  • Free WiFi

View all photos for 3 Bedroom Premier Suite (Dual Key)

Premium bedding, in-room safe, soundproofing, free WiFi

3 Bedroom Premier Suite (Dual Key)

  • 1733 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 6 Twin Beds OR 3 King Beds
  • Free WiFi

View all photos for 3 Bedroom Yotei Panorama Penthouse Suite

3 Bedroom Yotei Panorama Penthouse Suite | Living area | Flat-screen TV, Netflix, streaming services

3 Bedroom Yotei Panorama Penthouse Suite

  • 2303 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 6 Twin Beds OR 3 King Beds
  • Free WiFi

View all photos for 3 Bedroom Yotei Penthouse Residence

Premium bedding, in-room safe, soundproofing, free WiFi

3 Bedroom Yotei Penthouse Residence

  • 2863 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 4 Twin Beds OR 3 King Beds
  • Free WiFi

View all photos for 4 Bedroom Yotei Penthouse Residence (Dual Key)

Flat-screen TV, Netflix, streaming services

4 Bedroom Yotei Penthouse Residence (Dual Key)

  • 3305 sq ft
  • 4 bedrooms
  • Sleeps 10
  • 8 Twin Beds OR 4 King Beds
  • Free WiFi

View all photos for 3 Bedroom Penthouse Suite

3 Bedroom Penthouse Suite | Living area | Flat-screen TV, Netflix, streaming services

3 Bedroom Penthouse Suite

  • 1346 sq ft
  • 1 bedroom
  • Sleeps 8
  • 6 Twin Beds OR 3 King Beds
  • Free WiFi

View all photos for Deluxe Studio

Premium bedding, in-room safe, soundproofing, free WiFi

Deluxe Studio

  • 441 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Superior Accessible Room

Premium bedding, in-room safe, soundproofing, free WiFi

Superior Accessible Room

  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

You may also like

Ad
4 Bedroom Yotei Penthouse Residence | Living area | Flat-screen TV, heated floors

Intuition

Kutchan
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 23 reviews
$187 nightly
The price is $215
Jun 26 - Jun 27
All taxes and fees included in total
Intuition

About the neighborhood

Kutchan

The Maples Niseko places you next to Niseko Tokyu Grand HIRAFU and within a 10-minute walk of Niseko-Shakotan-Otarukaigan Quasi-National Park. This 105-room, 5-star aparthotel has ski-in/ski-out access, a full-service spa, and 3 restaurants.
View more Aparthotels in KutchanOpens in a new window

What's nearby

  • Niseko Tokyu Grand HIRAFU - 1 min walk - 0.0 miles
  • Niseko-Shakotan-Otarukaigan Quasi-National Park - 1 min walk - 0.0 miles
  • Kutchancho Asahigaoka Ski Area - 20 min drive - 6.6 miles
  • Niseko Hanazono Resort - 26 min drive - 7.3 miles
  • Rusutsu Resort - 55 min drive - 26.3 miles

Getting around

  • Kutchan Station - 11 min drive
  • New Chitose Intl. Airport (CTS) - 130 min drive

Restaurants

  • ‪Alpen Node - ‬3 min walk
  • ‪Mountain Kiosk Coffee - ‬4 min walk
  • ‪% Arabica - ‬1 min walk
  • ‪Toshiro's bar - ‬1 min walk
  • ‪blo blo - ‬1 min walk

About this property

The Maples Niseko

At The Maples Niseko, guests have access to ski-in/ski-out access, a full-service spa, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle for a fee. Staff members are on hand to provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this ski aparthotel include a terrace, laundry facilities, and a vending machine.
Each apartment is soundproofed and features a kitchen with a microwave and a stovetop. A flat-screen TV comes with Netflix, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a coffee maker, a rice cooker, and a safe.
Recreational amenities at the aparthotel include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Focus Physio. The spa is open daily.

Similar properties

Buffet
Hilton Niseko Village
Niseko
  • Pet friendly
  • Parking included
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 1,000 reviews
$86 nightly
The price is $97
Jun 18 - Jun 19
Hilton Niseko Village

Property amenities

Ski

  • Close to skiing
  • Downhill skiing on site
  • Ski equipment rentals
  • Ski storage
  • Ski-in/ski-out access
  • Snow tubing nearby

Pool/Spa

  • Full-service spa

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Limited onsite self parking (max 2 spaces per unit)

Family friendly

  • Children stay free (see details)

Restaurants on site

  • Elements Bento Box
  • R Niseko
  • Roketto

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Rice cooker
  • Stovetop
  • Toaster

Dining

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children
  • 3 restaurants
  • Dining table

Bedrooms

  • Extra futon (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV
  • Netflix
  • Streaming services

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Lockers
  • Luggage storage
  • Safe
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Downhill skiing
  • Pilates classes
  • Ski equipment rentals
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snowboarding
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 105 units
  • 2,018 buildings
  • 6 floors
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property

The check-in location differs from the property location; go to: [Intuition Niseko, 38 Kabayama, Niseko, 044-0078 Niseko]

Guests must contact the property in advance for check-in instructions; access will be through a private entrance

If you arrive at the property after hours, you'll need to check in at an alternate location: [Intuition Niseko, 38 Kabayama, Niseko, 044-0078 Niseko]

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests may be required to change rooms during their stay. Room upgrades are subject to availability.

Please note: The in-room smart TVs offer streaming video services only. Cable, satellite, or digital TV service is not available.

Renovations and closures

The following facilities are closed on Wednesday and Sunday:
  • Dining venue(s)

Access methods

Private entrance

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for JPY 9200 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 3.00 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately JPY 2200 for adults and JPY 2200 for children
  • Futon bed fee: JPY 9200 per night
  • Crib (infant bed) fee: JPY 9200 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-6:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Maples Niseko Hotel Kutchan

Maples Niseko Kutchan

The Maples Niseko Kutchan

The Maples Niseko Aparthotel

The Maples Niseko Aparthotel Kutchan

Frequently asked questions

Is free cancellation available at The Maples Niseko?

The Maples Niseko provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at The Maples Niseko?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at The Maples Niseko on Jun 5, 2026 start from $189, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Maples Niseko?

This aparthotel is located in Kutchan, just steps from Niseko Tokyu Grand HIRAFU. You'll also find Shikotsu-Toya National Park and Niseko Takahashi Dairy Farm within a short drive.

Is parking available on site at The Maples Niseko?

Yes, secured self parking is offered for free at the aparthotel. You'll find a max of 2 spaces per unit.

Is there a spa available at The Maples Niseko?

Focus Physio is the name of the aparthotel's full-service spa available for guests to enjoy.

Does The Maples Niseko have luxury amenities?

Yes, guests can indulge in luxuries such as 3 restaurants, ski-in/ski-out access, and a full-service spa at this aparthotel.

Does The Maples Niseko feature a casino at the property?

No, The Maples Niseko doesn't have a casino.

Is there an indoor pool at The Maples Niseko?

No, there is no indoor pool at this aparthotel.

Is The Maples Niseko a good place to stay for couples?

There are plenty of amenities for couples at this aparthotel, including 3 restaurants, a full-service spa, and ski-in/ski-out access.

Are there hot tubs at The Maples Niseko?

No, there isn't a spa tub at this aparthotel.

Does The Maples Niseko have a restaurant that serves breakfast?

Yes, The Maples Niseko has 3 restaurants, and serves continental breakfast each morning for a surcharge.

Does The Maples Niseko allow pets to stay for free?

No, pets aren't allowed at The Maples Niseko.

Are there connecting rooms at The Maples Niseko?

No, there aren't connecting guestrooms at this aparthotel.

Are there rooms with balconies that I can book at The Maples Niseko?

No, there aren't any apartments with balconies at The Maples Niseko.

The Maples Niseko Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 63 out of 89 reviews
Rating 8 - Good. 16 out of 89 reviews
Rating 6 - Okay. 5 out of 89 reviews
Rating 4 - Poor. 2 out of 89 reviews
Rating 2 - Terrible. 3 out of 89 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

wai ching

Traveled with family
Liked: Cleanliness, amenities
Staffs are very friendly and helpful. The beds are comfortable. A good choice for ski in and ski out hotel
Stayed 2 nights in Jan 2026

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, amenities
Great location. Staff was extremely nice and helpful. Would stay at the Maples again next time I am in Niseko to ski.
Stayed 3 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Rajinder Singh, Singapore

Traveled with family
Liked: Amenities, property conditions & facilities
Great stay yet again! Easy access to the family slopes at the rear and convenience stores on the main street. The staff are lovely, friendly and very helpful.
Stayed 6 nights in Mar 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
1. Safety - every part of the door need access by using our room card. 2. Easily accessible to skii area. 3. Room is big and spacious. Everything in the room we need is there.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gail, Richmond Hill

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
With Ski in Ski out and locker provided, its really nice for a family getaway! Hotel condition is new, friendly and helpful staff, comfortable bed and dining area equipped with kitchen. we enjoyed the stay.
Stayed 4 nights in Mar 2025

8/10 Good

Bryan

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely property and staff. However, there is a overwhelming sulfuric/sewage smell issue, particularly in the bedrooms and the water that comes from the bathtub in the suite. The only solution is propping windows and doors open at all times. Though the smell may be attributable to the neighboring onsen facilities, the smell is too strong to be acceptable. If the Maples could figure out how to fix this, it would be a perfect stay.
Stayed 5 nights in Mar 2025

10/10 Excellent

Josa

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Parker

Liked: Cleanliness, room comfort

Comfortable, Friendly, Convenient

The Maples Niseko is a beautiful accommodation with very attentive and friendly staff. We stayed for 1 week here and really enjoyed our time. The rooms were spacious, very clean and filled with amenities such as a dishwasher, rice cooker, kettle, chiller and freezer and a washer/dryer. The ski in/ski out was very convenient going to the lifts and coming back to the Maples with no extra walking required. The ski lockers are clean and spacious with enough room for multiple people’s gear in one locker. If you book rental equipment with Rhythm they have a special drop off area with a QR code to return for gear for you for ease of use, rather than carrying it all back. Loved our stay here and would definitely come back!
Stayed 7 nights in Feb 2025

10/10 Excellent

Anthony

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel,
Stayed 3 nights in Feb 2025

10/10 Excellent

Anton

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Maples is a great choice for larger groups. More basic in services than a hotel but the units are great - spacious and well equipped. Also a fantastic location.
Stayed 4 nights in Feb 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful place to stay, the staff are super friendly and are very helpful, the view from our room was superb, the easy of ski in and out was awesome with the ace quad just metre down a green run, no need to walk up to the lifts, then up the ace gondola to the other lifts. The apartment amenities were first rate, room sounds proof so it was nice and quiet. I highly recommend the maples
Stayed 4 nights in Dec 2024

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and very convenient for ski in/ski out. Nice 2 bed room apartment with all the amenities and nice view on the slopes, especially at night. Friendly staff, always there to help. Perhaps the only thing missing is a public bath within the property,
Stayed 4 nights in Dec 2024

10/10 Excellent

Tan

Traveled with family
Liked: Cleanliness, room comfort

Very family friendly hotel

Wonderful ski-in ski-out resort, walking distances to eateries and marts. Super convenient. Staff are super friendly and helpful, even helped us book a restaurant and shuttled us there.
Stayed 3 nights in Dec 2024

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, room comfort

Best service in any hotel I’ve stayed in

Incredible service, absolutely faultless the entire time, this might be a 3 star hotel but it felt like a 4 star hotel with 5 star service.
Stayed 5 nights in Dec 2024

10/10 Excellent

gianpaul

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Hardi, San Carlos

Excellent
Stayed 7 nights in Mar 2024

10/10 Excellent

ALAIN

Liked: Cleanliness, property conditions & facilities
Large condos. Really relaxing. Ski in ski out
Stayed 5 nights in Feb 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, property conditions & facilities
We stayed at the 2 BR penthouse, which has breathtaking views of Mount Toya from all rooms. You get to soak in that image to your heart’s content. A definite highlight of our trip. You can also watch the sunrise from all windows. The hotel is modern and stylish and everything is new and in pristine condition. Because we came in spring, the hotel was almost empty, and there wasn’t anyone at the front desk, which was a little lonely. The hotel restaurant was closed, as were many others (even if it says open in search engines). My only suggestion to them is that out of the 4 pillows in each bed, they have two tall and two soft/flattish ones for belly sleepers. All 4 pillows in both beds were hard and tall, so I had sleep without.
Stayed 1 night in May 2024

2/10 Terrible

Yilin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend

Dusty room, scratchy sheets, food from previous occupants under furniture, staff were completely unconcerned when alerted about the debris
Stayed 5 nights in Mar 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy & Uncomfortable

Dusty room, scratchy sheets, food from previous occupants under furniture, staff were completely unconcerned when alerted about the filth
Stayed 5 nights in Mar 2024

10/10 Excellent

Judy

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True ski in ski out property! Ski lifts right outside hotel door. We stayed in a 2 bedroom suite for 6 nights. In room washing machine was super helpful since we were traveling with kids. Close to restaurants and shopping. Hotel provided transport from hotel to Hirafu Welcome center which is where our shuttle bus from Chitose Airport dropped us off at.
Stayed 6 nights in Mar 2024

10/10 Excellent

Hangkun

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to hirafu ski lift. A lot of shops for eating
Stayed 3 nights in Mar 2024

10/10 Excellent

Pui Shan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, truly ski in ski out, fantastic staff.
Stayed 3 nights in Mar 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Booking ski/snowboard lessons with the hotel

Be careful with booking your ski/ snowboard lessons and make sure to get all the details. I booked the wrong lesson by mistake and concierge informed me that they will look into changing it to the correct one. They came back saying that everything has been settled and that there was no action needed on my part. When I left the hotel, the staff started chasing me saying that I need to pay 15,000 yen for the lesson change. I was not aware nor informed about this. I had ask them to investigate the matter and they found out at the end that I did not need to pay any fee for changing the lesson. I think it is still a huge miss from the staff asking me to pay something without looking into all the details first. Aside from that, lovely stay at The Maples.
Stayed 6 nights in Feb 2024

Hotels

Flights