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Hotel Grand Toya

3.0 star property

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Photo gallery for Hotel Grand Toya

Hot springs
Restaurant
In-room safe, desk, blackout drapes, rollaway beds
Property entrance
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
144 Toyako Onsen, Toyako, Hokkaido, 049-5721
  • Place, Toyako Onsen
    ‪1 min walk‬
  • Place, Shikotsu-Toya National Park
    ‪1 min walk‬
  • Place, Toyako Hot Spring
    ‪5 min walk‬

Room options

View all photos for Lake View Japanese Style Room with Shared Bathroom

In-room safe, desk, blackout drapes, rollaway beds

Lake View Japanese Style Room with Shared Bathroom

  • Sleeps 4
  • Free WiFi

View all photos for Japanese-Style Room with Shared Bathroom + Private Toilet (Breakfast included)

In-room safe, desk, blackout drapes, rollaway beds

Japanese-Style Room with Shared Bathroom + Private Toilet (Breakfast included)

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Japanese-Style Room with Shared Bathroom + Private Toilet (Room Only)

In-room safe, desk, blackout drapes, rollaway beds

Japanese-Style Room with Shared Bathroom + Private Toilet (Room Only)

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Japanese-Style Room with Shared Bathroom & Private Toilet (Half Board)

In-room safe, desk, blackout drapes, rollaway beds

Japanese-Style Room with Shared Bathroom & Private Toilet (Half Board)

8.8 out of 10
Excellent
(8 reviews)
  • Lake view
  • 215 sq ft
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

Quadruple Room With Shared Bathroom

  • Sleeps 4
  • Free WiFi

8-tatami Mat Japanese-style Room Facing The Lake (equipped With Air Conditioning And Washing Machine Toilet) [Standard] [Japanese Room] [Non-smoking] [Lake View]

  • Sleeps 4
  • Free WiFi

About the neighborhood

Toyako

Toyako Hot Spring is a short stroll from Hotel Grand Toya, and other popular attractions like Lake Toya are within a mile (2 km). This 3-star hotel has 39 guestrooms and offers conveniences like a coffee shop/cafe, free in-room WiFi, and free self parking.

What's nearby

  • Toyako Onsen - 1 min walk - 0.0 miles
  • Shikotsu-Toya National Park - 1 min walk - 0.0 miles
  • Toyako Hot Spring - 5 min walk - 0.3 miles
  • Usuzanfunka Memorial Park - 9 min walk - 0.5 miles
  • Lake Toya - 4 min drive - 1.3 miles

Getting around

  • Toya Station - 12 min drive
  • New Chitose Intl. Airport (CTS) - 96 min drive

Restaurants

  • ‪でめきん食堂 - ‬4 min walk
  • ‪Blossom Coffee - ‬7 min walk
  • ‪波の音 - ‬5 min walk
  • ‪岡田屋 - ‬1 min walk
  • ‪Cafe&Restaurant The Toya - ‬4 min walk

About this property

Hotel Grand Toya

Guests of Hotel Grand Toya enjoy free WiFi in public areas, a meeting room, and a vending machine. If you drive, take advantage of free parking. Front-desk staff can assist with luggage storage and securing valuables. Other amenities at this hot springs hotel include a ballroom and a gift shop.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have children's slippers, toilets with an electronic bidet, and slippers. Other amenities include 2 bathrooms, safes, and desks. Bathrooms are shared; housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Similar properties

Public bath
Toya Onsen Hotel Hanabi
Toyako
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 271 reviews
$105 nightly
The price is $117
Jul 3 - Jul 4
Toya Onsen Hotel Hanabi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free breakfast available
  • A coffee shop/cafe

Things to do

  • Hot springs

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Meeting room

Spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Ballroom
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • 2 shared bathrooms
  • Children's slippers
  • Hair dryer (on request)
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Heating
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
This property's rollawayextra bed fee is charged for children ages 2-6

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for JPY 1100.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 100.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: JPY 1100.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-6:30 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve rollaway/extra beds.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Grand Toya
Grand Toya
Hotel Grand Toya Toyako-Cho, Hokkaido, Japan
Hotel Grand Toya Hotel
Hotel Grand Toya Toyako
Hotel Grand Toya Hotel Toyako

Frequently asked questions

Is free cancellation available at Hotel Grand Toya?

Hotel Grand Toya provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Grand Toya?

As of Jun 25, 2026, prices found for a 1-night stay for 2 adults at Hotel Grand Toya on Jun 29, 2026 start from $80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hotel Grand Toya?

Located steps from Toyako Onsen, this hotel is in Toyako, and within a 10-minute walk of Toyako Hot Spring and Usuzanfunka Memorial Park. You'll also find Lake Toya and Shikotsu-Toya National Park within a short drive.

Is there parking available at Hotel Grand Toya?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Is a spa located at Hotel Grand Toya?

Spa services at the hotel include massages.

Does Hotel Grand Toya have a casino?

No, Hotel Grand Toya doesn't have a casino.

Will I find an indoor pool at Hotel Grand Toya?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Grand Toya?

Couples will appreciate amenities at this hotel, including free wired internet and slippers in each guestroom, and some feature lake view.

Does Hotel Grand Toya have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Grand Toya feature a restaurant that includes a breakfast menu?

Yes, Hotel Grand Toya serves Japanese breakfast each morning for a surcharge from its cafe.

Will Hotel Grand Toya allow pets to stay free of charge?

No, pets aren't allowed at Hotel Grand Toya though service animals are welcome.

Does Hotel Grand Toya have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Hotel Grand Toya?

No, there aren't any guestrooms at Hotel Grand Toya that offer a balcony.

Hotel Grand Toya Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 42 out of 173 reviews
Rating 8 - Good. 69 out of 173 reviews
Rating 6 - Okay. 44 out of 173 reviews
Rating 4 - Poor. 14 out of 173 reviews
Rating 2 - Terrible. 4 out of 173 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Supanan

Liked: Room comfort

Very old hotel

Very old hotel but the location is excellent The lake view from the room is incredible
Stayed 1 night in Apr 2025
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view for fireworks. Delicious dinner. Quick checkin.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Futoshi

Liked: Cleanliness
Very beautiful place and quiet comfort, and amazing fireworks. it become my favorite!
Stayed 1 night in Jun 2025
Verified

8/10 Good

Yuko

Liked: Cleanliness, staff & service, property conditions & facilities
The view of Lake Touya was superb. We had a small room for 3 but I didn’t mind. We had somewhat overcast days so the mountains in the lake was a bit blurr but it made the scenery more mythical.
Stayed 1 night in Aug 2024
Verified

8/10 Good

THERESA L H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Mixed feeling when read reviews, turn out is a good stay, adequate room size, dinner & breakfast are Japanese sets, not bad ! Can view fireworks from room window, take bath in onsen at level one, toilet in the room. Staffs are friendly.
Room for 3 pax
Room for 3 pax
Dinner
Breakfast
Stayed 1 night in Aug 2024
Verified

8/10 Good

THERESA L H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Mixed feeling when read reviews, turn out is a good stay, adequate room size, dinner & breakfast are Japanese sets, not bad ! Can view fireworks from room window, take bath in onsen at level one, toilet in the room. Staffs are friendly.
Room for 3 pax
Dinner
Breakfast
Fireworks
Stayed 1 night in Aug 2024
Verified

8/10 Good

Yen Ping

Liked: Cleanliness, staff & service, room comfort
Hotel was a bit dated but was clean. Room was big enough for three. But do note that there is no shower in the room so we had to use the public bathroom on level 1. View of lake from the room was amazing.
Stayed 2 nights in May 2023
Verified

4/10 Poor

Isabel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel needs to be renovated, the onsen is very old and dark. The room is very basic but the view is great. We could see the fireworks from our bedroom window. The staff were very nice. It’s conveniently located near the bus station. I would splurge to stay at a better hotel that has an onsen that is inviting and that has better accommodations. Feels like an hotel from the 80s!
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Yun Seong

Liked: Cleanliness, staff & service
This is an older hotel, and it has its charm. Japanesd style rooms and also common bath area at the basement. Staff were very helpful, one even parked my car, and have English explanation especially for the protocol to use the public bath. Right by the lakeside, and we have a room with great view of lake and mountain. Did not eat there as it was an over nighter for us. Good place to experience onsen, Japanese style room, reminding me of ryokans.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Hanae

Liked: Staff & service, amenities, property conditions & facilities
The location of this property directly in the lakefront was amazing and offered a beautiful view of the lake from the room. The facility is rather dated overall, but the room was clean and stocked with everything we needed for the stay. The parking lot was convenient and free. Another convenience was the hotel's location in front of the tour boat departure point. The only area of disappointment was that the building was very loud, and by 6am or so, we could hear all the activity around the building quite loudly, such as doors being opened and slammed shut. Perhaps this was because our room was in front of the pantry room (which I guessed was the kitchen?). Other than that, this was a good stay and a good value for the price.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

HONG

Liked: Cleanliness, staff & service, amenities
餐點很好吃 飯店位置也很好，距離湖面超級近
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

ShengYu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很理想的渡假勝地

這個飯店是一個很經濟的溫泉旅館，跟附近的旅館比起來，他的價格非常的令人滿意。
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Verified traveler

湖の前

湖の前で眺望が良いです。古いホテルてすが特に不満はないてす。ブラス料金で部屋食にしてくれました。
Stayed 1 night in Jun 2025
Verified

8/10 Good

Chi Fung

Liked: Cleanliness, staff & service
舊式一泊二食 比起自助餐吸引 但要接受舊的設施裝潢
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

鄰近洞爺湖的飯店

鄰近洞爺湖溫泉駅、與洞爺湖，窗戶打開就可以看到洞爺湖。這是一家有點歷史的飯店，處處可以看到歲月的痕跡，傳統的塌塌米房與一泊二食的餐廳均有著昭和時代的感覺，甚至服務人員也是上了年紀，有股特別的親切感。溫泉水有滑膩感，泡起來很舒服。
Stayed 1 night in Jan 2025
Verified

8/10 Good

Yuk Kit

Liked: Staff & service, property conditions & facilities
寧靜舒服
Stayed 1 night in Dec 2024
Verified

6/10 Okay

TAKAKO

Liked: Staff & service
施設の古さは否めませんが、部屋から洞爺湖が見えて、ロケーションは良いです。 お風呂にはドライヤーが２つしかなくて、混む時間帯は不便です。 値段相応でした。
Stayed 1 night in Dec 2024
Verified

8/10 Good

Shao Chi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
雖然是老飯店，但地理位置很棒，前面巴士總站，後面汽艇出發站，在房間就可以看見洞爺湖的煙火，飯店溫泉也不錯，和式的房間我喜歡
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

Akio

まあまあ、良かったです。
Stayed 1 night in Sep 2024
Verified

6/10 Okay

kouki

Liked: Property conditions & facilities
Disliked: Cleanliness
従業員さん全てが感じ良くて安心できました
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉が良かった、便利で、良いどころです
Stayed 1 night in Jul 2024
Verified

6/10 Okay

HIROYOSHI

Liked: Staff & service
Disliked: Cleanliness, amenities
古いが便利よい
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Tomie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
久しぶりの家族との旅行でした お食事も心がこもってて温泉も丁度良い湯加減で心から樂しむ事ができ良き思い出となりましたありがとうございました
Stayed 1 night in May 2024
Verified

10/10 Excellent

ヒロキ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ゆっくりできた
Stayed 1 night in Feb 2024
Verified

8/10 Good

Hiroya

Liked: Cleanliness, staff & service, amenities
景色が素晴らしく、花火も堪能しました
Stayed 1 night in Aug 2023