Chalet Ivy Hirafu

You'll be asked to pay these charges at the property:

• A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: JPY 150.00 per person, per night
• An effective city/local tax rate of 3.00 percent will be charged

These are all of the charges provided to us by the property.

These fees and deposits will be charged at check-in, check-out, or the time of service.

• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: JPY 10000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 3:00 PM
• Check-out: 11 AM
• Minimum check-in age: 18

Details about charges, deposits, or other important information:

• This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
• Charges for extra guests may apply and vary depending on the property's policy.
• A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• This property accepts credit cards and cash.
• Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

• Reservations need to made in advance for massage services, spa treatments, and private bath/onsen. Contact the hotel at the phone number listed on your booking confirmation.
• As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
• There are no elevators.
• Parking has height restrictions.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).