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Jiva Hoa Lu Retreat

Family-friendly hotel with a full-service spa connected to the convention center in Ninh Binh

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Photo gallery for Jiva Hoa Lu Retreat

Outdoor pool, pool umbrellas, sun loungers
Romantic Villa | Free minibar, desk, laptop workspace, blackout drapes
Romantic Villa | Terrace/patio
Books
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Spa
  • Gym
  • Breakfast included
  • Pool

Explore the area

Map
Hoa Lu, Ninh Binh, Ninh Binh, 08100
  • Gate to Trang An Ecological Tourist Area
    ‪5 min drive‬
  • Ninh Binh Walking Street
    ‪5 min drive‬
  • Tam Coc Bich Dong
    ‪6 min drive‬

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Room options

View all photos for Heritage Villa - One Double & One Twin Bed

Free minibar, desk, laptop workspace, blackout drapes

Heritage Villa - One Double & One Twin Bed

  • 1281 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Oasis Deluxe - Double Bed

Free minibar, desk, laptop workspace, blackout drapes

Oasis Deluxe - Double Bed

  • 388 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Oasis Deluxe - Twin Beds

Oasis Deluxe - Twin Beds | Free minibar, desk, laptop workspace, blackout drapes

Oasis Deluxe - Twin Beds

  • 388 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Nature Villa - Two Double Beds

Free minibar, desk, laptop workspace, blackout drapes

Nature Villa - Two Double Beds

  • 1163 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Double Beds

View all photos for Nature Villa - One Double & One Twin Bed

Free minibar, desk, laptop workspace, blackout drapes

Nature Villa - One Double & One Twin Bed

  • 1163 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed

View all photos for Jiva or Hoa Lu Pool Villa

Jiva or Hoa Lu Pool Villa | Free minibar, desk, laptop workspace, blackout drapes

Jiva or Hoa Lu Pool Villa

  • 4209 sq ft
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Romantic Villa

Romantic Villa | Free minibar, desk, laptop workspace, blackout drapes

Romantic Villa

  • 840 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Heritage Villa - Two Double Beds

Free minibar, desk, laptop workspace, blackout drapes

Heritage Villa - Two Double Beds

  • 1281 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Double Beds

About the neighborhood

Ninh Binh

Trang An Scenic Landscape Complex is a short stroll from Jiva Hoa Lu Retreat, and other popular attractions like Hang Múa are within a mile (2 km). This hotel has 64 rooms and welcomes guests with conveniences like free breakfast, a full-service spa, and an outdoor pool. It's connected to the convention center in central Ninh Binh and also close to Tam Coc Bich Dong and Bich Dong Pagoda.

What's nearby

  • Trang An Scenic Landscape Complex - 15 min walk - 0.8 miles
  • Hang Múa - 4 min drive - 1.2 miles
  • Gate to Trang An Ecological Tourist Area - 5 min drive - 2.3 miles
  • Ninh Binh Walking Street - 5 min drive - 2.8 miles
  • Tam Coc Bich Dong - 6 min drive - 3.0 miles

Getting around

  • Ga Cau Yen Station - 9 min drive
  • Noi Bai Intl. Airport (HAN) - 135 min drive

Restaurants

  • ‪Minh Quân Restaurant - ‬7 min drive
  • ‪Trung Quyet Restaurant - ‬7 min drive
  • ‪The Banana Tree Hostel - Kitchen & Bar - ‬7 min drive
  • ‪Bamboo Bar And Restaurant - ‬6 min drive
  • ‪Aroma - Fine Indian Cuisine - ‬6 min drive

About this property

Jiva Hoa Lu Retreat

Family-friendly hotel with a full-service spa connected to the convention center in Ninh Binh
Built in 2024, the brand new Jiva Hoa Lu Retreat features a full-service spa, an outdoor pool, and a gym. You can take advantage of free parking, along with an airport shuttle during limited hours for VND 1600000 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, conference space, and free use of bicycles.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, toothbrushes and toothpaste, and bathrobes. Free minibar items, free newspapers, and free local calls are also available.
Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 9:00 PM
  • Free area shuttle up to 1.5 km
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Free ferry terminal shuttle
  • Shopping center shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • 36-hole adjacent golf course
  • Bicycle storage
  • Bicycle tours
  • Books
  • Ecotours
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf caddies
  • Golf carts
  • Gym
  • Hiking/biking trails
  • Outdoor pool
  • Playground
  • Wine tasting room

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • High chair
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 1,755 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Telescope
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Composting
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal, airport, train station, and bus station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for VND 1175000.0 per night
  • Cribs/infant beds are available for VND 500000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 1600000 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: VND 1600000 (one-way), (from 6 to 11 years old)
  • Crib (infant bed) fee: VND 500000.0 per night
  • Rollaway bed fee: VND 1175000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
  • Check-in: 2:00 PM—-10:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available during limited hours) or the train station (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Frequently asked questions

Are free cancellation options available at Jiva Hoa Lu Retreat?

Jiva Hoa Lu Retreat provides free cancellation on some room rates. For more details, look at the cancellation policy on our site.

What can I see within easy reach of Jiva Hoa Lu Retreat?

This hotel is located in Ninh Binh within a short 13-minute walk of Trang An Scenic Landscape Complex. You'll also find Ninh Binh Walking Street and Tam Coc Bich Dong within a short drive.

Will I be able to park at Jiva Hoa Lu Retreat?

Yes, covered self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Is a spa located at Jiva Hoa Lu Retreat?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, couples treatments, and aromatherapy.

Does Jiva Hoa Lu Retreat have a casino at the property?

No, Jiva Hoa Lu Retreat doesn't have a casino.

Will I find an indoor pool at Jiva Hoa Lu Retreat?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Jiva Hoa Lu Retreat a good place to stay for couples?

This lakeside hotel offers many amenities for couples such as an outdoor pool and some guestrooms include private pools and Champagne service.

Are there hot tubs at Jiva Hoa Lu Retreat?

No, but guests can enjoy a steam room at this hotel.

Does Jiva Hoa Lu Retreat feature a restaurant that includes a breakfast menu?

Yes, Jiva Hoa Lu Retreat serves free buffet breakfast each morning from its restaurant.

Will Jiva Hoa Lu Retreat allow pets to stay free of charge?

No, pets aren't allowed at Jiva Hoa Lu Retreat though service animals are welcome.

Does Jiva Hoa Lu Retreat have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Jiva Hoa Lu Retreat?

Yes, some guestrooms at Jiva Hoa Lu Retreat offer a patio and may feature mountain views.

Does Jiva Hoa Lu Retreat have a wedding venue?

Take advantage of the wedding venue at Jiva Hoa Lu Retreat if you plan to say "I do" during your trip.

Jiva Hoa Lu Retreat Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 15 out of 19 reviews
Rating 8 - Good. 3 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

loraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous

Breathtaking grounds, amazing staff
Stayed 2 nights in Feb 2025

10/10 Excellent

ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place to stay surrounded by the karsts. Away from it all but a golf cart ride into town . Loved it
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
The hotel was clean, nice view. But hotel was understaff, and the staff need better training. Especialy restaurant was slow
Stayed 1 night in Jan 2025

10/10 Excellent

zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful nature resort with excellent servuce

this place was absolutely beautiful and the service was impeccable. we were there for the soft opening so we felt lucky to sort of have the place to ourselves while they were still doing finishing touches. the property is gorgeous and it’s close to the little town where everything is. they have a free shuttle to the town or nice bicycles you can rent. the rooms were so nice and brand new!
Stayed 2 nights in Dec 2024

10/10 Excellent

Chinh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of the way, quiet. Staffs are wonderful
Stayed 3 nights in Jan 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay, amenities not yet available

Beautiful and scenic, perhaps the best property in Tam Coc. Nestled between misty limestone mountains, Jiva provides a serene getaway with superb service from employees, a delicious and plentiful breakfast, and beautifully designed rooms each with a Mountain View. It was so beautiful that we extended our stay by a night. While the service and atmosphere were wonderful, Jiva retreat is in a “soft opening,” with spa and sauna services not yet available and ongoing construction of amenities listed online. This information is not on the Hotels.com or Google, and we were not made aware of this until our arrival. This was a disappointing, as we had planned to use these services when we booked. The mattress was also very firm, which affected sleeping comfort. Overall a lovely stay and we would love to return in the future. When the retreat has full amenities, it will undoubtedly be a five star experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Stayed 2 nights in Nov 2024

10/10 Excellent

Thanh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is amazing here because they are so hospitable and generous with their time and resources. All that you’ll need is here so you won’t me missing out anything at all. But what we loved most is the serenity and peace of this place. Take a bike ride or simply a stroll around the garden here. It’s so beautiful!!!
Stayed 1 night in Nov 2024

10/10 Excellent

JL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Great stay at Jiva, beautiful property and wonderful staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Douches et appareil CB

J’adore cet hôtel . Cela fait 3 fois que j’y retourne . Le cadre est calme et parfait . Un paradis sur terre . Le problème ce sont les douches . Aucune ne fonctionne . J’avais pris une villa familiale, la douche dans la chambre parentale ne fonctionnait pas car l’eau débordait instantanément . Ensuite on prenait la douche dans la chambre des enfants, les canalisations sont bouchées . L’eau débordait de partout . C’était l’inondation pendant tout le séjour . Ce problème je l’avais déjà prévenu lors de mon 1er séjour à l’hôtel . Apparemment ils n’ont rien fait . Vu le prix que l’on paie par jour pour la campagne au Vietnam c’est beaucoup (plus de 200 euros par nuit ) . Enfin leur machine carte bleue ne marche pas pour une carte cb français !!! J’adore cet hôtel . Il faudrait qu’ils réparent leur salles de bain !!
Stayed 3 nights in Feb 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

shinji

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
The property is nice and clean, location is great but not so many staff talks english so better to have translation app.
Stayed 2 nights in Dec 2024