LiVEMAX RESORT KAWAJI

3.5 star property

Choose dates to view prices

Photo gallery for LiVEMAX RESORT KAWAJI

Public bath
Exterior
Free toiletries, hair dryer, bathrobes, slippers
In-room safe, iron/ironing board, free WiFi, bed sheets
Free toiletries, hair dryer, bathrobes, slippers

Reviews

6.8 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
11 Kawajionsen Kawaji, Nikko, 321-261
  • Place, Nikko National Park
    ‪1 min walk‬
  • Place, Tobu World Square
    ‪44 min drive‬
  • Place, Edo Wonderland
    ‪49 min drive‬

Room options

[Japanese-style room "Wabirei" + wide veranda] 33 sqm, Non Smoking

  • Mountain view
  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

[Japanese-style room "Wabirei" + wide veranda] 33 sqm, Smoking

  • Mountain view
  • 374 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

[Japanese modern Western room] 30 sqm + terrace 5 sqm, Shigaraki ware open-air bath, Non Smoking

  • River view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

[Japanese modern Western room] 30 sqm + terrace 5 sqm, Shigaraki ware open-air bath, Smoking

  • River view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

[Japanese-style room "Wabirei" twin + wide veranda] 35 sqm, Smoking

  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon
  • Free WiFi

[Japanese-style room "Wabirei" twin + wide veranda] 35 sqm, Non Smoking

  • Mountain view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon
  • Free WiFi

[Japanese modern superior Western room] 38 sqm + terrace 6 sqm, Shigaraki ware open-air bath,Smoking

  • River view
  • 409 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon
  • Free WiFi

[Japanese modern superior Western room] 38sqm+terrace 6sqm, Shigaraki ware open-air bath, NonSmoking

  • River view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon
  • Free WiFi

[Japanese modern junior suite] 60 sqm + terrace 8 sqm Shigaraki ware open-air bath

  • Mountain view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 4 Twin Futons
  • Free WiFi

[Japanese modern suite] 77 sqm + terrace 8 sqm Shigaraki ware open-air bath

  • Mountain view
  • 834 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 4 Twin Futons
  • Free WiFi

[Japanese modern premium suite] 84 sqm + terrace 10 sqm, Shigaraki ware open-air bath

  • Mountain view
  • 908 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 4 Twin Futons
  • Free WiFi

[Japanese Modern Presidential Suite] 110 sqm + terrace 10 sqm, open-air bath with a view

  • Mountain view
  • 1186 sq ft
  • 1 bedroom
  • Sleeps 7
  • 2 Large Twin Beds and 5 Twin Futons
  • Free WiFi

[Japanese modern deluxe JapaneseWestern room] 52sqm+terrace6sqm Shigaraki ware open-air bath,Smoking

  • Mountain view
  • 565 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Free WiFi

[Japanese modern deluxe JapaneseWestern] 52sqm+terrace6sqm Shigaraki ware open-air bath, Non Smoking

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Free WiFi

You may also like

About the neighborhood

Nikko

Within a short walk of Lake Ikari, LiVEMAX RESORT KAWAJI is within 2 miles (3 km) of Ikari Dam Observation Deck. This 62-room, 3.5-star ryokan has a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Nikko National Park - 1 min walk - 0.0 miles
  • Fureai Bridge - 39 min drive - 7.4 miles
  • Tobu World Square - 44 min drive - 9.1 miles
  • Edo Wonderland - 49 min drive - 10.5 miles
  • Edelweiss Ski Resort - 56 min drive - 15.3 miles

Getting around

  • Yunishigawa Onsen Station - 8 min walk

Restaurants

  • ‪モスバーガー - ‬25 min drive
  • ‪レストラン ビッグアップル - ‬25 min drive
  • ‪Costa Cofee - ‬25 min drive
  • ‪Marion Crepes - ‬25 min drive
  • ‪レストラン四季 - ‬12 min drive

About this property

LiVEMAX RESORT KAWAJI

Guests staying at LiVEMAX RESORT KAWAJI enjoy access to a full-service spa, karaoke, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Other amenities at this hot springs ryokan include a free kid's club, a meeting room, and an arcade/game room.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and toothbrushes and toothpaste. Refrigerators, electric kettles, and safes are other standard amenities. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Free children's club
  • Full-service spa
  • Hot springs
  • Karaoke

Family friendly

  • Arcade/game room
  • Free children's club
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Full-service spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests requiring dinner at the hotel must arrive before 6 PM.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for private bath/onsen. Contact the ryokan at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Ranryo Inn Nikko
Ranryo Inn
Ranryo Nikko
LiVEMAX RESORT KAWAJI Nikko
LiVEMAX KAWAJI Nikko
LiVEMAX KAWAJI
Ranryo
LiVEMAX RESORT KAWAJI Nikko
LiVEMAX RESORT KAWAJI Ryokan
LiVEMAX RESORT KAWAJI Ryokan Nikko

Frequently asked questions

Is a free cancellation option available at LiVEMAX RESORT KAWAJI?

LiVEMAX RESORT KAWAJI provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at LiVEMAX RESORT KAWAJI?

As of Jun 17, 2026, prices found for a 1-night stay for 2 adults at LiVEMAX RESORT KAWAJI on Jul 13, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to LiVEMAX RESORT KAWAJI?

This ryokan is located in Nikko within a short 14-minute walk of Lake Ikari. You'll also find Ikari Dam Observation Deck and Ryuokyo Canyon within a short drive.

Is parking available on site at LiVEMAX RESORT KAWAJI?

Yes, self parking is offered for free at the ryokan.

Is a spa located at LiVEMAX RESORT KAWAJI?

There is a full-service spa at this available for guests to enjoy at this ryokan.

Does LiVEMAX RESORT KAWAJI have a casino?

No, LiVEMAX RESORT KAWAJI doesn't have a casino.

Will I find an indoor pool at LiVEMAX RESORT KAWAJI?

No, there is no indoor pool at this ryokan.

What will couples enjoy most about a stay at LiVEMAX RESORT KAWAJI?

There are many amenities for couples at this ryokan, including a restaurant and hot springs plus some guestrooms feature a private indoor hot tub.

Does LiVEMAX RESORT KAWAJI have a hot tub?

No, this ryokan doesn't have a spa tub.

Does LiVEMAX RESORT KAWAJI have a restaurant with a breakfast menu?

Yes, LiVEMAX RESORT KAWAJI serves breakfast for a surcharge from its restaurant.

Will LiVEMAX RESORT KAWAJI allow pets to stay for free?

No, pets aren't allowed at LiVEMAX RESORT KAWAJI.

Does LiVEMAX RESORT KAWAJI have connecting rooms available?

No, there aren't connecting guestrooms at this ryokan.

Are there rooms with balconies that I can book at LiVEMAX RESORT KAWAJI?

No, there aren't any guestrooms at LiVEMAX RESORT KAWAJI that offer a balcony.

LiVEMAX RESORT KAWAJI Reviews

Reviews

6.8
Rating 10 - Excellent. 35 out of 155 reviews
Rating 8 - Good. 42 out of 155 reviews
Rating 6 - Okay. 36 out of 155 reviews
Rating 4 - Poor. 30 out of 155 reviews
Rating 2 - Terrible. 12 out of 155 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities
This property
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

YU PING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Sau Ngan

Disliked: Property conditions & facilities
While it's very reasonably priced, this place is not well connected in terms of public transportation, and is very tired and old. Better to stay in Nikko town if time is a constraint.
Stayed 2 nights in Oct 2023
Verified

4/10 Poor

Riku

Disliked: Cleanliness, property conditions & facilities
All the common areas were very dirty and warn out. Rooms were tolerable.
Stayed 2 nights in Sep 2024
Verified

2/10 Terrible

luis

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property should be knocked down. Long story short who is the filthiest place I’ve ever been to and I’ve been to a lot of places around the world will not recommend.
Stayed 1 night in Mar 2025
Verified

4/10 Poor

Roupen

Disliked: Cleanliness, property conditions & facilities, room comfort
This place is completely run down. Pictures do an amazing job at deceiving you. After 10 days in Japan, we met the first rude Japanese person. Our room had a cockroach in it, and smelled like mildew. After I showed her a video, She provided me a can of roach spray and said, “I give you medicine to take care of butterfly ok”. One guest had his dog pee on the carpet directly in front of the entry way.
The sprays provided for the mildew smell and cockroach “medicine”
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

jane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this property for private onsen, emailed them to get information and no ine got back, on arrival no sayna and no private onsen and no reason given, room was very nice but hotel is dated and needs a good clean
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Pierre

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
the building is in bad shape, badly needs to be overhauled, but being a bubble investement it's too big thus unlikely to ever earn a corresponding income. The public outside baths are refreshing but again the inside connected facilities require repair. The onsen water i apprreciated.
Stayed 2 nights in Oct 2023
Verified

4/10 Poor

Juliann

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This place is falling apart at the seams. The property is old and musty with bugs. The food was passable but it’s one of very few choices in the area. The onsen bath takes literally hours to fill (8-10 inches per hour) and the location is so remote it takes several trains which run once an hour at most. Staff are lovely but avoid this place!!
Stayed 2 nights in Oct 2024
Verified

4/10 Poor

Russell

Disliked: Cleanliness, staff & service, property conditions & facilities
We accidentally booked a Smoking room and when we got to our room it was absolutely disgusting. The sheets were dirty and had stains on them, and the room was unbearably stinky. My wife has asthma so we needed to change rooms. When we asked the front desk if we could switch to a non-smoking room, they claimed the hotel was full and that was impossible. The parking lot was empty and it was very obviously not full, but they insisted we used some spray on the smoking room as a solution.. I explained that didn’t work for us and we are happy to pay more if needed to switch to a non-smoking room. The women at the front desk was trying really hard to be accommodating, but was answering to a man in the back room who refused to come out and speak with us. After almost an hour of back and forth, they simply switched us to a non-smoking room, which was all we needed in the first place. We felt very disrespected and it was truly horrible customer service. The non-smoking room was slightly better, but the onsens at the hotel were disgusting and the whole hotel smelled like an old motel. We ended up leaving and going to another hotel for our third night rather than staying there. The river view from the room was nice, but that’s about it. I would highly recommend going to a different hotel in the area.
Stayed 3 nights in Sep 2025
Verified

4/10 Poor

wayne

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were friendly and tried their best to speak English- the food was good. The view from the room was good. In places the property condition was not good. 1. In my room at the bottom of the window had many dead insects. 2 In one of the spas on the walls the paint seemed to have gone black in places. And in the outside spa there was a blue sheet up to cover a broken balcony floor and fence. The fence was broken, and there was a rope up to stop people going near the fence. 3 just outside the breakfast room there were some buckets down to catch the water coming from the ceiling- There was also a white sheet up. 4 after having breakfast I made my way out of the breakfast room and noticed that the room adjacent to the corridor, the tiles on the ceiling were hanging down broken and tattered. 5 The carpets were stained in many places. It was not cheap to stay at this well known hotel chain and I didn’t expect the property to be in this kind of degraded condition. This property is part of a well known hotel chain in Japan and I am wondering why the property has not been refurbished or some of the issues rectified. One of the hotels spas is a really pleasant onsen and the hotel rooms have nice views and the area is real nice, despite the property’s degradation I enjoyed my time there. I hope that someone from Livemax head office sees this and decides to set aside the monies to fix their issues.
Stayed 1 night in Aug 2023
Verified

8/10 Good

satomi

Liked: Amenities
食事が大満足でした。 部屋に温泉がついていたのも嬉しかったです。 部屋のシャワー室がとても汚かったので、そこは残念でした。
Stayed 1 night in Jan 2026
Verified

6/10 Okay

TAKAKO

Disliked: Property conditions & facilities
建物や部屋は古い感じがするが、お風呂や食事は良かった。 こんなに安くて、種類豊富なブュッフェがあってファミリー層にはかなりいいんじゃないかな。 ありがとうございました。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

KAZUTAKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客室付き露天風呂はリーズナブルに泊まれるし最高です。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

YU

Liked: Cleanliness, staff & service, amenities
良いヨ^_^ とっても
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Hei Man

Liked: Cleanliness, amenities
房間窗台超多昆蟲屍體,窗外亦有蜘蛛和蜘蛛網,好像沒有打理窗台和外牆,只有房間整潔
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
清掃が行き届いておらず、部屋のシャワーの水圧は弱すぎてまともに使えなかった。
Stayed 1 night in Sep 2025
Verified

6/10 Okay

ユウスケ

Disliked: Cleanliness
値段を鑑みれば施設の古さは目を瞑れます。 ビュッフェのイクラや、ステーキ等の食べ放題は⚪︎ 部屋に温泉が有ったのも⚪︎でした!
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Yuji

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
露天風呂まったりできました!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

훌륭한 저녁식사, 일본 노천 온천, 다다미방 저렴한 가격으로 (석식 선택 필수)

장단점이 명확한 도전적인 숙소였습니다. 단점은 조금의 더러움도 용납할 수 없다면 거르시면 됩니다. 일단 저는 매우 만족했습니다. 가격은 석식 옵션 포함해도 상당히 저렴합니다. 직원들은 친절 했고, 석식 뷔페는 구성 및 신선도가 매우 훌륭합니다. 노천탕 포함 온천도 이용할 수 있습니다. 에어컨 잘 작동하고 방도 넓은 편이어서 쾌적 했습니다. 다른 리뷰에서 시설 컨디션이 좋지 않다는 평을 들어서 각오하고 갔습니다. 시설이 낙후되서 어쩔수 없는 부분이 있지만 청소는 최대한 되어 있었습니다. '본사에서 리모델링을 했으면 어떠했을까?' 라는 생각도 있지만 근처의 폐업한 여러 리조트를 보니 나름 사정이 있겠지요. 침몰해가는 배에서 직원들이 필사적 노력으로 유지하는 느낌? 최근 간 숙소 중에서 가장 인상적이었습니다. 석식 옵션은 꼭 포함시키세요.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
7/25に宿泊しました。 大変お世話になりました 家族で2部屋を予約しました。 どちらも部屋風呂付きでした。 階は別々でしたが、特に不便では無かったのですが1部屋のエアコンが効かずフロントへ連絡しました。すぐに対応してくださり故障かもしれませんとの事。暑い日だったので、不安な気持ちが広がりました。すると、チェックインで対応してくださったスタッフの方が 「もしよろしければ、お部屋の変更も可能ですがいかがなさいますか?」と。 お部屋のアップグレードの提案でした。すでにお風呂に温泉を溜めていたので申し訳なかったのですが、、快くお部屋を案内してくださいました。どちらのお部屋も自由に使ってOKとのこと…!子ども達をエアコンの効かないお部屋で入浴させていただき、その後部屋を移動させていただきました。そのお陰で夕飯も遅れる事なくスムーズに伺えました! まさかのセミスイートのお部屋に子ども達も大喜びでした。朝夕のバイキングも充実していたし、温泉も最高でした。4.5回入湯しました。 大浴場には行っていませんが、時間に余裕があれば行きたかったです。 老舗ホテルをリノベーションしてあるのでピカピカのホテルとはまた雰囲気が違いますが、 夜は静かだしレストラン会場も混み混みせずで とても過ごしやすかったです。 コスパがとにかく良い。 スタッフの方々お世話になりました。 ありがとうございました。
Stayed 1 night in Jul 2025
Verified

6/10 Okay

MICHIHITO

Disliked: Cleanliness, property conditions & facilities
ベットではなく、布団でしたが厚さが薄くてとても寝てられない、部屋の入口の出入りが不便で嫌でした。ご飯は沢山の種類があって美味しかったです。スタッフはとても親切でした。 不満は部屋と布団だけです。
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

TOSHIHIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

口コミほどでは・・・・・

行く前に、口コミなどを読んでいたのですが、そこまで、気にならないし 自分は、嫁の親戚の挨拶行くのに泊まったのですが、とても快適でした。 嫁に内緒でグレードアップしており部屋に入って奥さんがとても喜んでくれたので大満足です。 ご飯も美味しくいっぱい食べてしまった 周りは潰れている旅館が多く怖いかも知れませんが、とても繁盛していた事が伺えました。2月中だと、少しだけですが、雪が残っているので注意が必要かも!!
部屋から見た川
雪が残ってる・・・・・
部屋の温泉
部屋の入口に冷蔵庫
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Byung Chul

Liked: Staff & service, property conditions & facilities, room comfort
젊은 남자들끼리 가기엔 최적의 숙소입니다. 더할나위 없습니다. 음식 맛있고 온천 좋고 프론트 친절합니다. 다만 커플여행은 별로일 수도 있겠네요
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

mina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

イメージと違い残念。

少ない人数で運営しているようで、何度か到着の間に電話をしたが取らなくて、大変不安になり困った。そしてその不安は的中し、前もっての告知はあるものの、引き返せない状況の中に言われても、受け入れることしかできませんでした。私たちはリニューアルして1年くらいのところに宿泊したと思うのですが、不安しか残らず、ゆっくり安心して温泉どころではなかった。
Stayed 2 nights in Jan 2025