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Hotel Okura Niigata

4.0 star property

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Photo gallery for Hotel Okura Niigata

Exterior
Banquet hall
In-room safe, desk, free WiFi, bed sheets
Corner Suite Room, River View, Non Smoking | In-room safe, desk, free WiFi, bed sheets
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
53, Kawabata-cho 6-chome, Niigata, Niigata, 951-8053
  • Place, Bandai Bridge
    ‪3 min walk‬
  • Place, Toki Messe
    ‪17 min walk‬
  • Place, Niigata Prefectural Civic Centre
    ‪18 min walk‬
  • Airport, Niigata (KIJ)
    ‪9 min drive‬

Room options

View all photos for Standard Single Room, 1 Large Twin Bed, Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Large Twin Bed, Smoking

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 193 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room, 1 Large Twin Bed, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Large Twin Bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 193 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Smoking

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking

7.2 out of 10
Good
(11 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • River view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • River view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Small Double Room, City View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Small Double Room, City View, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 193 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Corner Suite Room, River View, Non Smoking

Corner Suite Room, River View, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Corner Suite Room, River View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, River View, Non Smoking

Deluxe Double Room, River View, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room, River View, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small Double Room, City View, Smoking

In-room safe, desk, free WiFi, bed sheets

Small Double Room, City View, Smoking

  • City view
  • 193 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Non Smoking, River View

Junior Suite, Non Smoking, River View | In-room safe, desk, free WiFi, bed sheets

Junior Suite, Non Smoking, River View

  • River view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Twin Room, River View, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • River view
  • 279 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Single Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room, Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Single Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room, Non Smoking

8.2 out of 10
Very good
(21 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Twin Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Economy Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Niigata

Located in Chuo Ward, Hotel Okura Niigata is adjacent to Bandai Bridge and within a 10-minute walk of other popular attractions like Honcho Chuo Ichiba. This 265-room, 4-star hotel welcomes guests with conveniences like 6 restaurants, a bar/lounge, and free in-room WiFi.

What's nearby

  • Bandai Bridge - 3 min walk - 0.2 miles
  • Niigata City History Museum - 14 min walk - 0.8 miles
  • Niigata City Performing Arts Center - 16 min walk - 0.9 miles
  • Toki Messe - 17 min walk - 0.9 miles
  • Niigata Prefectural Civic Centre - 18 min walk - 1.0 mile

Getting around

  • Niigata Station - 12 min drive
  • Niigata Airport (KIJ) - 20 min drive

Restaurants

  • ‪ブッフェレストランつばき - ‬1 min walk
  • ‪らーめん 二葉 - ‬6 min walk
  • ‪本町酒場 - ‬9 min walk
  • ‪中国料理 桃花林 - ‬1 min walk
  • ‪珈琲 六曜館 - ‬6 min walk

About this property

Hotel Okura Niigata

Hotel Okura Niigata features free WiFi in public areas, meeting rooms, and coffee in a common area. Self parking is available for JPY 1320 per night. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and concierge services. Additional amenities include a microwave in a common area, laundry facilities, and a porter/bellhop.
Guests can expect 32-inch LCD TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Electric kettles, safes, and phones are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,320 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 1,730 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Edinburgh
  • La Shinano
  • Tomizushi Zen
  • Tsubaki
  • Yahiko

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On a river
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for JPY 3630.0 per night
  • Cribs/infant beds are available for JPY 1210.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1730 for children
  • Self parking fee: JPY 1320 per night
  • Crib (infant bed) fee: JPY 1210.0 per night
  • Rollaway bed fee: JPY 3630.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Parking has height restrictions.

Property is also known as

Hotel Okura Niigata
Okura Niigata
Hotel Okura Niigata Hotel
Hotel Okura Niigata Niigata
Hotel Okura Niigata Hotel Niigata

Frequently asked questions

Are free cancellation options available at Hotel Okura Niigata?

Hotel Okura Niigata provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Okura Niigata?

As of Mar 13, 2026, prices found for a 1-night stay for 2 adults at Hotel Okura Niigata on Apr 5, 2026 start from $46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Okura Niigata?

This hotel is situated in Chuo Ward, just steps from Bandai Bridge, and within a 10-minute walk of Honcho Chuo Ichiba and Aizu Yaichi Memorial Museum. You'll also find Niigata City History Museum and Hakusan Shrine less than a mile away.

Is there parking available at Hotel Okura Niigata?

Yes, parking is offered for JPY 1,320 per night.

Does Hotel Okura Niigata have a casino?

No, Hotel Okura Niigata doesn't have a casino.

Is there an indoor pool at Hotel Okura Niigata?

No, there is no indoor pool at this hotel.

Is Hotel Okura Niigata good for couples?

Amenities that appeal to couples at this riverfront hotel include a deep soaking bathtub and free wired internet in each guestroom, and some feature river views.

Are there hot tubs at Hotel Okura Niigata?

No, this hotel doesn't have a spa tub.

Does Hotel Okura Niigata have a restaurant with a breakfast menu?

Yes, Hotel Okura Niigata has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hotel Okura Niigata allow pets to stay free of charge?

No, pets aren't allowed at Hotel Okura Niigata though service animals are welcome.

Are there connecting rooms at Hotel Okura Niigata?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hotel Okura Niigata?

The closest major airport to Hotel Okura Niigata is Niigata Airport (KIJ), which is 5.7 mi away (20 minutes by car).

Are there rooms with balconies at Hotel Okura Niigata?

No, there aren't any guestrooms at Hotel Okura Niigata that offer a balcony.

Does Hotel Okura Niigata offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Okura Niigata.

Hotel Okura Niigata Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 496 out of 1005 reviews
Rating 8 - Good. 355 out of 1005 reviews
Rating 6 - Okay. 107 out of 1005 reviews
Rating 4 - Poor. 32 out of 1005 reviews
Rating 2 - Terrible. 15 out of 1005 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

SHIHO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静かな環境、アメニティも良かったです。特に、部屋から望む、信濃川との景色が良かったです。
Stayed 1 night in Dec 2025

10/10 Excellent

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Slightly older hotel. but larger room and very quiet. Quite comfortable and the value of the room was high given the relatively modest cost. Breakfast buffet was excellent.
Stayed 3 nights in Dec 2025

8/10 Good

Georges, longueville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room but older property. Well located on river with great view. Excellent breakfast with great service. Staff were fantastic in all departments . Close to a Lawson a with microwave and drinks machine and ice on the floor
Stayed 2 nights in Nov 2025

6/10 Okay

Casey

Traveled with family and small children
Liked: Cleanliness, amenities
Not a bad hotel by any means, it's quite dated and the WiFi was terrible if I'm being honest, however, the location is within walking distance to alot of amenities, the staff is very professional and the breakfast buffet has alot of options for most families.
Stayed 5 nights in Nov 2025

10/10 Excellent

HIROKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
落ち着いた雰囲気で、騒がしくもなく、ゆったりと過ごせました。 お部屋は禁煙ルームを選びましたが、空気もクリーンでした。 朝食では自慢のお米の食べ比べができ、楽しめました。
Stayed 1 night in Nov 2025

8/10 Good

MANABU

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The restaurants closed early in the evening.
Stayed 3 nights in Nov 2025

8/10 Good

Ying-Shing

Liked: Cleanliness, property conditions & facilities
More variety of tea bags.
Stayed 3 nights in Jul 2025

8/10 Good

Victor

Liked: Cleanliness, amenities
Clean, comfortable, smoke free rooms
Stayed 5 nights in Nov 2025

10/10 Excellent

Jørgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a perfect room with view of the famous bridge Bandai Bridge
Stayed 3 nights in Oct 2025

8/10 Good

SEUNG BEOM

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

2/10 Terrible

Megumi, Vancouver

Stayed 1 night in Oct 2025

8/10 Good

Hirofumi

Liked: Cleanliness, staff & service, amenities
Clean room but old
Stayed 1 night in Oct 2025

10/10 Excellent

Aleshia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The staff was friendly and the place was clean. We got a suite and the room was huge compared to most rooms in Japan. It overlooked the river which was an added plus.
Stayed 4 nights in Oct 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the river bank. The facilities felt outdated but still fairly well maintained. Room was large and had a nice view of the Bandai bridge. Got a cold on Sado island but I had a really nice sleep back to Niigata and felt completely recharged. Super kind and attentive staff. Parking is a bit pricy at the hotel but I had no problems finding plenty of parking lots nearby.
Stayed 1 night in Sep 2025

8/10 Good

Sasaki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

4/10 Poor

John

Disliked: Property conditions & facilities
Not recommended. Old property needs upgrades. Not on par with Tokyo nor Kyoto Okura. Staff was good, rooms and dining sub par. Will not return. FYI have traveled to Japan 200+ times.
Stayed 4 nights in Aug 2025

8/10 Good

Chiho

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proper old-school 80's elegance and luxury. The lobby has chandeliers and a Bell Captain's desk, and a whisky bar upstairs. The room had a writing desk with printed stationery, a built-in international plug socket and cabled internet, a nightstand with a built-in radio and a pen and notepad by the phone, and a bathroom with a phone and a bottle opener attached to the wall. Even the cleaning staff wore the maid outfits with the cute little bonnets. Live the glory days at Okura Niigata.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Isao

Stayed 1 night in Aug 2025

8/10 Good

TAKASHI

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Kota

Stayed 1 night in Jul 2025

8/10 Good

Kensuke

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Aki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025