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Hotel Okura Niigata

4.0 star property
Boardwalk/promenade hotel with 6 restaurants and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Okura Niigata

Banquet hall
Chapel
Exterior
Property amenity
City view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Room service

Explore the area

Map
53, Kawabata-cho 6-chome, Niigata, Niigata, 951-8053
  • Bandai Bridge
    ‪5 min walk‬
  • Niigata Prefectural Civic Centre
    ‪16 min walk‬
  • Toki Messe
    ‪18 min walk‬
  • Niigata (KIJ)
    ‪8 min drive‬

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Room options

View all photos for Economy Twin Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Twin Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 247.57 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Economy Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 247.57 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Small Double Room, City View, Smoking

1 bedroom, in-room safe, desk, free WiFi

Small Double Room, City View, Smoking

  • 193 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Non Smoking, River View

Junior Suite, Non Smoking, River View | 1 bedroom, in-room safe, desk, free WiFi

Junior Suite, Non Smoking, River View

  • 388 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room, Non Smoking

7.0 out of 10
Good
(6 reviews)
  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room, Smoking

8.4 out of 10
Very good
(7 reviews)
  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Single Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 161.45 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room, 1 Large Twin Bed, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room, 1 Large Twin Bed, Non Smoking

8.6 out of 10
Excellent
(13 reviews)
  • 193 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room, 1 Large Twin Bed, Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room, 1 Large Twin Bed, Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 193 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Single Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 161.45 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Twin Room, River View, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Twin Room, River View, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 279 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Deluxe Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Corner Suite Room, River View, Non Smoking

Corner Suite Room, River View, Non Smoking | 1 bedroom, in-room safe, desk, free WiFi

Corner Suite Room, River View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, River View, Non Smoking

Deluxe Double Room, River View, Non Smoking | 1 bedroom, in-room safe, desk, free WiFi

Deluxe Double Room, River View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | 1 bedroom, in-room safe, desk, free WiFi

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 280 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Small Double Room, City View, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Small Double Room, City View, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 193 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Twin Room with Shinano River View

View from property

Standard Twin Room with Shinano River View

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room with Shinano River View

  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room With Extrabed And River View-Non-Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Standard Single Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room - Smoking

  • Sleeps 1
  • 1 Double Bed

Deluxe Twin Room - Smoking

  • Sleeps 3
  • 2 Double Beds

Economy Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Economy Twin Room - Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Petite Double Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Petite Double Room - Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room - Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Economy Single Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room - Non-Smoking

  • Sleeps 1
  • 1 Twin Bed

Suite

  • Sleeps 2
  • 2 Twin Beds

Petite Double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Single Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room - Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room - Smoking

  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room With Extra Bed-Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Standard Twin Room With Extra Bed-Non-Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

About the neighborhood

Niigata

Located in Chuo Ward, Hotel Okura Niigata is adjacent to Bandai Bridge and within a 10-minute walk of other popular attractions like Honcho Chuo Ichiba. This 265-room, 4-star hotel welcomes guests with conveniences like 6 restaurants, a bar/lounge, and free in-room WiFi.

What's nearby

  • Bandai Bridge - 5 min walk - 0.3 miles
  • Niigata City Performing Arts Center - 15 min walk - 0.8 miles
  • Niigata Prefectural Civic Centre - 16 min walk - 0.9 miles
  • Toki Messe - 18 min walk - 1.0 mile
  • Niigata City Aquarium - 3 min drive - 1.7 miles

Getting around

  • Niigata Station - 9 min drive
  • Niigata Airport (KIJ) - 17 min drive

Restaurants

  • ‪和食 や彦 - ‬1 min walk
  • ‪ブッフェレストランつばき - ‬1 min walk
  • ‪Parfum Doux - ‬2 min walk
  • ‪ビストロ椿 - ‬4 min walk
  • ‪燕三条イタリアン Bit - ‬3 min walk

About this property

Hotel Okura Niigata

Boardwalk/promenade hotel with 6 restaurants and a 24-hour front desk
Hotel Okura Niigata features free WiFi in public areas, meeting rooms, and coffee in a common area. Self parking is available for JPY 1320 per night. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a microwave in a common area, laundry facilities, and a hair salon.
Guests can expect 32-inch LCD TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Electric kettles, safes, and phones are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,320 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 1,730 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Edinburgh
  • La Shinano
  • Tomizushi Zen
  • Tsubaki
  • Yahiko

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On a river
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for JPY 3630.0 per night
  • Cribs/infant beds are available for JPY 1210.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1730 for children
  • Self parking fee: JPY 1320 per night
  • Crib (infant bed) fee: JPY 1210.0 per night
  • Rollaway bed fee: JPY 3630.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector and window guards.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Parking has height restrictions.

Property is also known as

Hotel Okura Niigata
Okura Niigata
Hotel Okura Niigata Hotel
Hotel Okura Niigata Niigata
Hotel Okura Niigata Hotel Niigata

Frequently asked questions

Are free cancellation options available at Hotel Okura Niigata?

Hotel Okura Niigata provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

What's there to see within easy reach of Hotel Okura Niigata?

This hotel is situated in Chuo Ward, just steps from Bandai Bridge, and within a 10-minute walk of Honcho Chuo Ichiba and Aizu Yaichi Memorial Museum. You'll also find Niigata City History Museum and Hakusan Shrine less than a mile away.

Will I be able to park at Hotel Okura Niigata?

Yes, parking is offered for JPY 1,320 per night.

Does Hotel Okura Niigata have a casino?

No, Hotel Okura Niigata doesn't have a casino.

Is there an indoor pool at Hotel Okura Niigata?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Okura Niigata?

Amenities that appeal to couples at this riverfront hotel include a soaking tub and free Internet access in each guestroom with some featuring river views.

Does Hotel Okura Niigata have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Okura Niigata have a restaurant with a breakfast menu?

Yes, Hotel Okura Niigata has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hotel Okura Niigata allow pets to stay free of charge?

No, pets aren't allowed at Hotel Okura Niigata though service animals are welcome.

Does Hotel Okura Niigata have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hotel Okura Niigata?

The closest major airport to Hotel Okura Niigata is Niigata Airport (KIJ), which is 5.8 mi away (17 minutes by car).

Are there rooms with balconies at Hotel Okura Niigata?

No, there aren't any guestrooms with balconies at Hotel Okura Niigata.

Does Hotel Okura Niigata offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Okura Niigata.

Hotel Okura Niigata Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 419 out of 888 reviews
Rating 8 - Good. 326 out of 888 reviews
Rating 6 - Okay. 103 out of 888 reviews
Rating 4 - Poor. 29 out of 888 reviews
Rating 2 - Terrible. 11 out of 888 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ka

Stayed 1 night in Apr 2025

10/10 Excellent

mamiko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Masayuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Top notch customer service, clean and excellent breakfast buffet.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Makoto

Stayed 2 nights in Jan 2025

10/10 Excellent

Georges, longueville

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食が込み合っていて、待つのは仕方ないし良いのですが、食べ始めて３０分たたない内にあと10分で片付けますは悲しかったです。 1人3000円という値段に対し、少し残念と感じました。 部屋に関しては、他の部屋の水道の音が少し気になりました。 全般的には良かったので機会があればまた利用します。
Stayed 2 nights in Jan 2025

10/10 Excellent

Soma

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back

Good sized room and excellent Japanese breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Shonosuke

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Hunter

Stayed 1 night in Dec 2024

10/10 Excellent

miyamoto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
設備は少しふるいが、さすがオ−クラです。 また、滞在したいです。
Stayed 2 nights in Dec 2024

10/10 Excellent

KAZUAKI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yumiko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View from the room was good.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

KAYOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

toshiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Terry

Liked: Cleanliness
Good place
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル都合でエコノミーから広いシングルルームへ変更となりました。館内室内共に上質感があり、スタッフの方々の対応も丁寧で、1泊でしたがとても快適に過ごすことができました。
Stayed 1 night in Nov 2024

10/10 Excellent

kano

Stayed 1 night in Oct 2024

10/10 Excellent

Violet

Liked: Staff & service, amenities, property conditions & facilities
From check in to check out staff was on point. Always a staff to take your luggage out of taxi and take it to your room, calling a taxi for you even directing you to the breakfast buffet. All staff in hotel was amazing.
Stayed 3 nights in Oct 2024

10/10 Excellent

Shinichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

古めの建物ですが、清潔で顧客への対応も優秀

建物そのものは年月を経ていますが、改修、清掃、顧客サービスはオークラ品質で秀逸です。富寿し　膳　さんはコスパも良く、美味しいです。リピしていますｗ。
Stayed 1 night in Oct 2024

10/10 Excellent

MASAAKI

Stayed 1 night in Oct 2024

10/10 Excellent

TOKUHARU

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024