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Hotel Italia Ken

Property class: 3.5

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Photo gallery for Hotel Italia Ken

A MARCO POLO store with a modern facade, large windows, and outdoor seating area with plants and lights.
A hotel room with two beds, a desk, a chair, and a large window.
A large, modern building with a prominent clock tower and a large windowed entrance.
A spacious lobby with a grand chandelier, a staircase, and a seating area with a signboard.
A restaurant with dark wooden tables and chairs, arranged in a spacious layout.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar
  • Laundry

Explore the area

View in a map
1574 Nishiboridori, 7-ban-cho, Chuo-ku, Niigata, Niigata, 951-8061
  • Place, Niigata City Performing Arts Center
    ‪17 min walk‬
  • Place, Niigata Prefectural Civic Centre
    ‪18 min walk‬
  • Place, Toki Messe
    ‪3 min drive‬
  • Airport, Niigata (KIJ)
    ‪14 min drive‬

Room options

View all photos for Standard Twin Room Non-smoking

A hotel room with a bed, a TV, a desk, and a chair.

Standard Twin Room Non-smoking

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Standard Twin Room, Non Smoking

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, Non Smoking

A hotel room with a large bed, a sofa, a desk, and a TV.

Standard Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Single Room, Non Smoking

A hotel room with a bed, a desk with a television, and a door leading to another room.

Standard Single Room, Non Smoking

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Executive Single Room, Non Smoking

A hotel room with a bed, desk, lamp, and a framed picture on the wall.

Executive Single Room, Non Smoking

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Executive Double Room, Non Smoking

A hotel room with a large bed, a desk, a television, and a framed picture on the wall.

Executive Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, and a large window.

Executive Twin Room, Non Smoking

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Single Room Non-smoking

A hotel room with a bed, a desk, a chair, a lamp, and a mirror.

Executive Single Room Non-smoking

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Single Room Non-smoking

A hotel room with a bed, a desk with a TV, a telephone, and a framed picture on the wall.

Standard Single Room Non-smoking

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Niigata

Located in Chuo Ward within a short walk of Niigata City Art Museum, Hotel Italia Ken is within a mile (2 km) of other popular sights such as Niigata Prefectural Civic Centre. This 90-room, 3.5-star hotel has 4 restaurants and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Niigata City Art Museum - 8 min walk - 0.4 miles
  • Bandai Bridge - 13 min walk - 0.8 miles
  • Niigata City Performing Arts Center - 17 min walk - 0.9 miles
  • Niigata Prefectural Civic Centre - 18 min walk - 1.0 mile
  • Toki Messe - 3 min drive - 1.3 miles

Getting around

  • Niigata Station - 17 min drive
  • Niigata Airport (KIJ) - 20 min drive

Restaurants

  • ‪らぁめん 紬麦 - ‬6 min walk
  • ‪麺dining うしみつ - ‬4 min walk
  • ‪ラーチャン家 古町店 - ‬7 min walk
  • ‪美酒食彩郷 - ‬7 min walk
  • ‪そば処 新ばし - ‬4 min walk

About this property

Hotel Italia Ken

Hotel Italia Ken features free WiFi in public areas and a hair salon. Limited parking is available. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a vending machine and a banquet hall.
Guests can expect free WiFi and flat-screen TVs. Electric kettles are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • 4 restaurants
  • A bar/lounge

Restaurants on site

  • Kappo Hotaru
  • Marco Polo
  • Rosa
  • Shii-En

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for JPY 3000 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1500 for children
  • Crib (infant bed) fee: JPY 3000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Italia Ken Niigata
Italia Ken Niigata
Hotel Italia Ken Niigata-shi
Italia Ken
Hotel Italia Ken Hotel
Hotel Italia Ken Niigata
Hotel Italia Ken Hotel Niigata

Frequently asked questions

Is free cancellation available at Hotel Italia Ken?

Hotel Italia Ken offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Italia Ken?

As of Aug 24, 2026, prices found for a 1-night stay for 2 adults at Hotel Italia Ken on Sep 23, 2026 start from $142, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Italia Ken?

This hotel is situated in Chuo Ward within a 10-minute walk of Niigata City Art Museum, Old Saito Residence, and Nishibori Rosa. You'll also find Hakusan Shrine and Hakusan Park less than a mile away.

Will I be able to park at Hotel Italia Ken?

Yes, there is an electric car charging station available.

Does Hotel Italia Ken feature a casino at the property?

No, Hotel Italia Ken doesn't have a casino.

Will I find an indoor pool at Hotel Italia Ken?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Italia Ken?

Couples staying at this hotel will appreciate amenities like 4 restaurants plus some guestrooms include slippers and free WiFi.

Does Hotel Italia Ken have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Italia Ken have a restaurant that serves breakfast?

Yes, Hotel Italia Ken has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hotel Italia Ken allow pets to stay free of charge?

No, pets aren't allowed at Hotel Italia Ken though service animals are welcome.

Does Hotel Italia Ken have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Italia Ken?

The closest major airport to Hotel Italia Ken is Niigata Airport (KIJ), which is 5.9 mi away (20 minutes by car).

Can I book a room with a balcony at Hotel Italia Ken?

No, there aren't any guestrooms at Hotel Italia Ken that offer a balcony.

Hotel Italia Ken Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 27 out of 63 reviews
Rating 8 - Good. 29 out of 63 reviews
Rating 6 - Okay. 4 out of 63 reviews
Rating 4 - Poor. 2 out of 63 reviews
Rating 2 - Terrible. 1 out of 63 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Hirohide

Liked: Cleanliness, amenities, property conditions & facilities
ご飯が本当に美味しいです
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Maiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
11階のツインルームに宿泊しました。 新潟の冬なのに珍しく天気が良く、青空と海が見えてとても素晴らしい眺めでした。 部屋は広々、バストイレもユニットですが、狭くはないです。古いホテルですが、部屋は綺麗でした！
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

sayuri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

老舗と聞いていましたが、とても残念でした。

知人の結婚式会場の近くのため利用。 老舗ホテルと聞いて楽しみにしていたが、部屋は薄暗く蜘蛛の巣あり。水回り等も掃除が行き届いておらずとても残念だった。 またライト故障のため部屋の変更を行った。そのためか翌朝3度も間違え来室があった。最後の来室は、チェックアウト前の時間帯にも関わらず部屋のクリーニングがある、何時に出るのか？と焦らせる始末。 もう二度とご縁はないホテルです。
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしい

歴史を感じる、大変清潔なホテル。従業員の対応も素晴らしい。初めて訪問したが、初めての気がしない雰囲気。 朝食では卵料理も作ってくれ、全体的に大変美味しく食べ過ぎてしまう。ホテル内自販機も装備されており、多様な宿泊スタイルに対応。宿泊して良かったと思えるホテル、宿泊そのものを楽しめるホテル。
Stayed 1 night in May 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
内装がキレイになってよかった
Stayed 1 night in Feb 2021
Verified review

8/10 Good

Kishi

Liked: Cleanliness, staff & service, room comfort

古き良き。

良くも悪くも懐かしい感じのホテルです。 僕は好きです。 古町の近く、歩いて飲みに行ける。 建物自体は少々時の経過を感じさせますが、清掃など行き届いていたと記憶します。 近くに贔屓のお店が2件あったのでとても便利でした。
Stayed 1 night in Jun 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ロケーションがよかったです。素泊まりでしたので、レストランには行きませんでしたが、雰囲気が良さそうでした。
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさんも丁寧で良かったです。
Stayed 1 night in Aug 2020
Verified review

8/10 Good

kouichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ロケーションが良いです。

ロケーションが良く綺麗な部屋で満足しました。 また利用させて頂きます。
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Takayuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お値段以上でしたよ。

清潔感がありフロントの対応もとても丁寧でした。 駐車場が分かり辛く留めづらいのが残念でした。
Stayed 1 night in Jul 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

便利で綺麗なホテル

セーフティボックスがあればより安心できたと感じます
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

十分以上のクオリティ

部屋は清潔で、スタッフの対応も丁寧でした
Stayed 1 night in Jul 2020
Verified review

8/10 Good

TAKESHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
老舗ホテルらしく、落ち着いた雰囲気で、快適に過ごせました。反面、水回り設備等古さは目立ちますが。でも清潔で文句はありません
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしい

部屋が綺麗ででかなり満足です
Stayed 2 nights in Jun 2020
Verified review

8/10 Good

tsukasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

自分へのご褒美

格式があり、古き良きホテルです。ロケーションも良かったです。
Stayed 1 night in Jun 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and good location

Great hotel
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
中規模ながら丁寧な仕事をしている上質なホテルだと感じました。
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お洒落なホテル次回もまた宿泊したい☆

公演があり、遅く終わるので今回は、是非ともホテルに泊まりたく希望しました☆凄くお洒落で落ち着いた空間で素敵でした。帰りが、遅かったので食事は、しませんでした。ただ、ホテルの近くにコンビニが、なかったのが不便でした、新潟駅からも少し遠かった…できれば到着して、ホテルまで送迎の車の希望とかも取り入れて頂けると助かりますm(_ _)m検討を、宜しくお願い致します☆
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
古町に近く、昔ながらの街の情緒が感じられる立地と、ホテルマンの丁寧な対応が気に入って、新潟の定宿にしています。
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食バイキング、とても嬉しかったです！
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Hiroshi

Liked: Cleanliness, property conditions & facilities, room comfort

新潟のノスタルジー

ロケーションは最高。会食に便利です。勿論一献頂ケルにも。アメニティーも充実してます。朝食も美味でした。新潟の古き良き時代のノスタルジーを感じました。
Stayed 2 nights in Dec 2018
Verified review

10/10 Excellent

Marsh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
古いホテルですが、それだけに最近のホテルにない良さがあります。例えば完全セントラルヒーティングのため、ビジネスホテルのようにエアコンの音や風に悩まされる事もありませんでした。古町の近くであり夕食には選択肢も多様でした。また機会がありましたら利用したいと思います。
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness

清潔

建物が古いため、天井が低いです。昔のホテルという感じですが、掃除はちゃんとしてあります。
Stayed 1 night in Jul 2018
Verified review

2/10 Terrible

kat

Disliked: Cleanliness, property conditions & facilities, room comfort

Very dated and our room had a terrible smell!

Very dated and our room had a terrible smell! And It wasn’t possible to change room
Stayed 1 night in Mar 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
チェックイン時に、少し待たされましたが、他は快適でした。
Stayed 1 night in Mar 2018