See all properties

Comfort Hotel Niigata

Property class: 3

Choose dates to view prices

Photo gallery for Comfort Hotel Niigata

A library cafe with plaid chairs, a wooden bookshelf, and large windows.
A multi-story hotel with a prominent sign indicating it is a new hotel.
A library cafe with wooden furniture and bookshelves.
A well-organized storage unit with multiple shelves, a bed with a white pillow, and a portable speaker.
A library cafe with bookshelves, tables, and chairs.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

View in a map
3-3-1 Benten, Chuo-ku, Niigata, Niigata, 950-0901
  • Place, Bandai Bridge
    ‪14 min walk‬
  • Place, Toki Messe
    ‪2 min drive‬
  • Place, Niigata City Performing Arts Center
    ‪3 min drive‬
  • Airport, Niigata (KIJ)
    ‪11 min drive‬

Room options

View all photos for Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a desk with a computer monitor, a telephone, and a wall-mounted TV.

Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(20 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk with a computer and phone, a TV, and a window with curtains.

Standard Twin Room, 2 Twin Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Niigata

Located in Chuo Ward within a short walk of Aizu Yaichi Memorial Museum, Comfort Hotel Niigata is within a mile (2 km) of Pier Bandai. Each of the 196 rooms at this 3-star hotel includes a refrigerator, an electric kettle, and a flat-screen TV.

What's nearby

  • Bandai Bridge - 14 min walk - 0.8 miles
  • Toki Messe - 2 min drive - 1.1 miles
  • Niigata City Performing Arts Center - 3 min drive - 1.5 miles
  • Niigata Prefectural Civic Centre - 3 min drive - 1.5 miles
  • Hakusan Park - 3 min drive - 1.5 miles

Getting around

  • Niigata Station - 7 min walk
  • Niigata Airport (KIJ) - 22 min drive

Restaurants

  • ‪弁慶の泣き処 - ‬1 min walk
  • ‪ぶた家 新潟駅前店 - ‬1 min walk
  • ‪est! - ‬2 min walk
  • ‪長岡小嶋屋 新潟駅前店 - ‬1 min walk
  • ‪新潟うまいもん炉端 五十八 - ‬2 min walk

About this property

Comfort Hotel Niigata

Guests of Comfort Hotel Niigata enjoy free WiFi in public areas, microwave in a common area, and express check-in. Self parking is offered for JPY 1600 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include laundry facilities, a water dispenser, and a vending machine.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, electric kettles, and phones are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

A modern hotel lobby with a reception desk, check-in counters, and a chandelier.
APA Hotel & Resort Niigata Ekimae Odori
Chuo Ward
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,213 reviews
$49 nightly
The price is $54
Nov 1 - Nov 2
APA Hotel & Resort Niigata Ekimae Odori

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,600 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free, per registered adult, when using existing bedding
  • Cribs/infant beds are available for JPY 1100 per night

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: JPY 1600 per night
  • Crib (infant bed) fee: JPY 1100 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, and WeChat Pay
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay, PayPay, and WeChat Pay.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Hotel Niigata
Comfort Niigata
Hotel Niigata
Comfort Hotel Niigata Hotel
Comfort Hotel Niigata Niigata
Comfort Hotel Niigata Hotel Niigata

Frequently asked questions

Is free cancellation available at Comfort Hotel Niigata?

Comfort Hotel Niigata offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Hotel Niigata?

As of Oct 25, 2026, prices found for a 1-night stay for 2 adults at Comfort Hotel Niigata on Oct 26, 2026 start from $44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Comfort Hotel Niigata?

This hotel is situated in Chuo Ward within a short 11-minute walk of Aizu Yaichi Memorial Museum and also 17 minutes on foot from Pier Bandai. You'll also find Bandai Bridge and Hakusan Park within a short drive.

Will I be able to park at Comfort Hotel Niigata?

Yes, parking is offered for JPY 1,600 per night.

Does Comfort Hotel Niigata include a casino on the premises?

No, Comfort Hotel Niigata doesn't have a casino.

Will I find an indoor pool at Comfort Hotel Niigata?

No, there is no indoor pool at this hotel.

Is Comfort Hotel Niigata a good place to stay for couples?

Amenities that appeal to couples at this hotel include a deep soaking bathtub, in-room massages, and premium bedding.

Does Comfort Hotel Niigata have a hot tub?

No, there isn't a spa tub at this hotel.

Does Comfort Hotel Niigata have a restaurant that serves breakfast?

Comfort Hotel Niigata offers free buffet breakfast each morning though there is no restaurant.

Will Comfort Hotel Niigata allow pets to stay free of charge?

No, pets aren't allowed at Comfort Hotel Niigata though service animals are welcome.

Does Comfort Hotel Niigata have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Comfort Hotel Niigata?

The closest major airport to Comfort Hotel Niigata is Niigata Airport (KIJ), which is 5.1 mi away (22 minutes by car).

Can I book a room with a balcony at Comfort Hotel Niigata?

No, there aren't any guestrooms at Comfort Hotel Niigata that offer a balcony.

Comfort Hotel Niigata Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 114 out of 311 reviews
Rating 8 - Good. 144 out of 311 reviews
Rating 6 - Okay. 42 out of 311 reviews
Rating 4 - Poor. 7 out of 311 reviews
Rating 2 - Terrible. 4 out of 311 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff's service was very pleasant
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast , close to train station , will stay here again wonderful stuff
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Amenities
Excellent hotel
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Liked: Amenities
Good breakfast!
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a small room with a small bathroom. Comfortable for one person for 2 nites. A comfortable double bed, but with a single pancake pillow. It was a good breakfast
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Clean and tidy. Good breakfast.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Friendly helpful staff. A free breakfast too. 7 minute walk to the train station. Comfortable clean bed. Would definitely stay there again.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the train station and the Bandai shopping district. Great free breakfast to help you start the day.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect pllace when you love to go out in a neighbourhood crowded with restuarants and eateries of reaaly any kind. 5 Minutes from the Shinkansen station and surrounded bz all kinds of shopping experiences. The breakfast is really incredible.
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly hotel. The staff can speak English quite well which is always a bonus when you are in Japan. I like the library cafe where guests can have a coffee or heat up their dinner at eat at the table. Good place for business trave or short stay
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch customer service, location feasible for foot walking and commute traffic transportation. Would recommend this business highly!
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Very cheap and clean. Good access from the station. I was concerned about the smell of the air conditioning.
Stayed 2 nights in Jul 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
Too tiny rooms.
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

Tiny room

Small breakfast room is with cordial stuff. The hotel counter is almost automated with not cordial stuff. Room is tiny, Second person on the bed has no easy access to bathroom because of its tininess.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

terrible breakfast. not tasty dishes that are impossible to eat.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場がもっと欲しかったです！ でも、その他は満足です！
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness, amenities
6:30からの朝食頂きました 相当人数並んだあとから席の確保を先にと誘導されており
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感あり。無料朝食も充実。コスパ良しの駅前ホテル。
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
新潟駅から近く利便性が高いホテル。朝食バイキングは無料でありがたいと思う。味に関しては及第点。機会があればまた利用したい。
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sangat nyaman dan dekat sekali dengan station
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食は種類もあり、味も満足できました。 飲み物もスムージー等も用意され満足できました。
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
研修先が少し離れていたので、自転車が借りれるのが大変助かりました。
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は清潔でした。出張での利用だったので、軽く済ませるには十分でした。 出張の際にはまた利用したいです。
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
部屋で飲めるお茶類があれば良かったです。 スタッフの皆さんはとても対応が良くて 和みした。 朝食はたけのこ汁が美味しかったです。 窓の外は建物が…景色が全く見えなかったのがとっても残念でした。
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル自体は非常によかったのですが、ホテルの駐車場は１７時の時点で満車 少し離れた一般駐車場に停めたのですが、雨が降っていたのであまりいい感じはしませんでした。 あと、喫煙場所はホテルの外に設けてくれてますが、雨への対応ができてないので、濡れながら吸う羽目になりました
Stayed 1 night in May 2026