See all properties

ANA Crowne Plaza Niigata by IHG

4.0 star property
Hotel in Niigata with 4 restaurants and a fitness center

Choose dates to view prices

Photo gallery for ANA Crowne Plaza Niigata by IHG

Front of property
Point of interest
Lobby sitting area
1 bedroom, minibar, in-room safe, desk
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

Map
5-11-20 Bandai Chuo-ku, Niigata, Niigata-ken, 950-8531
  • Toki Messe
    ‪11 min walk‬
  • Niigata Prefectural Civic Centre
    ‪3 min drive‬
  • Niigata City Performing Arts Center
    ‪3 min drive‬
  • Niigata (KIJ)
    ‪8 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Premium Room, 2 Twin Beds (High Floor)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | 1 bedroom, minibar, in-room safe, desk

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed

View from room

Standard Room, 1 Twin Bed

8.8 out of 10
Excellent
(3 reviews)
  • 237 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds (Top Floor)

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Twin Beds (Top Floor)

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Mid Floor)

Standard Room, 2 Twin Beds (Mid Floor) | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds (Mid Floor)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed (Mid Floor)

Standard Room, 1 Twin Bed (Mid Floor) | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Twin Bed (Mid Floor)

  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Twin Bed (High Floor)

  • Sleeps 1
  • 1 Twin Bed

Premium Room, 1 Queen Bed (High Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Mid Floor)

Standard Room, 1 Queen Bed (Mid Floor) | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed (Mid Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds (Air Purifier)

Standard Room, 2 Twin Beds (Air Purifier) | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds (Air Purifier)

8.0 out of 10
Very good
(5 reviews)
  • 236 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds (Mid Floor)

Standard Room, Multiple Beds (Mid Floor) | 1 bedroom, minibar, in-room safe, desk

Standard Room, Multiple Beds (Mid Floor)

  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Double Bed (Mid Floor)

Standard Room, 1 Double Bed (Mid Floor) | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Double Bed (Mid Floor)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 2 Twin Beds (Separate Bath and Walk-In Shower)

Junior Suite, 2 Twin Beds (Separate Bath and Walk-In Shower) | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 2 Twin Beds (Separate Bath and Walk-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds (High Floor)

1 bedroom, minibar, in-room safe, desk

Junior Suite, 2 Twin Beds (High Floor)

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Niigata

Located in Chuo Ward within a 5-minute walk of Aizu Yaichi Memorial Museum, ANA Crowne Plaza Niigata by IHG is within a 15-minute stroll of Toki Messe. This 182-room, 4-star hotel has 4 restaurants along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Bandai Bridge - 7 min walk - 0.4 miles
  • Toki Messe - 11 min walk - 0.6 miles
  • Niigata Prefectural Civic Centre - 3 min drive - 1.5 miles
  • Niigata City Performing Arts Center - 3 min drive - 1.5 miles
  • Niigata City Aquarium - 4 min drive - 2.3 miles

Getting around

  • Niigata Station - 13 min walk
  • Niigata Airport (KIJ) - 20 min drive

Restaurants

  • ‪マクドナルド - ‬3 min walk
  • ‪らーめん風伯 - ‬3 min walk
  • ‪Season Café - ‬1 min walk
  • ‪ホテル新潟中華料理天壇 - ‬1 min walk
  • ‪廣新米穀 - ‬3 min walk

About this property

ANA Crowne Plaza Niigata by IHG

Hotel in Niigata with 4 restaurants and a fitness center
Guests of ANA Crowne Plaza Niigata by IHG enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is available for JPY 1200 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include conference space, a microwave in a common area, and free newspapers.
Flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and bidets. Other standard amenities include refrigerators, minibars, and coffee makers.
Recreational amenities at the hotel include a fitness center.

Languages

English, Japanese

Similar properties

Bar (on property)

Hotel Okura Niigata

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 879 reviews
$62 nightly
The price is $68
Jul 21 - Jul 22
All taxes and fees included in total
Hotel Okura Niigata

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,200 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,000 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Kanesei
  • Koshi
  • Kura
  • Season Cafe
  • Tendan

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,938 square feet of conference space
  • Meeting rooms

Spa

  • Aromatherapy
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for JPY 3000.0 per night
  • Cribs/infant beds are available for JPY 1210 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3000 per person
  • Self parking fee: JPY 1200 per day (in/out privileges)
  • Crib (infant bed) fee: JPY 1210 per night
  • Rollaway bed fee: JPY 3000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ana Crowne Plaza Niigata
Ana Niigata
Crowne Plaza Ana Hotel Niigata
Crowne Plaza Ana Niigata
Crowne Plaza Niigata
ANA Crowne Plaza Niigata Hotel

Frequently asked questions

Is free cancellation available at ANA Crowne Plaza Niigata by IHG?

ANA Crowne Plaza Niigata by IHG offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at ANA Crowne Plaza Niigata by IHG?

As of Jul 3, 2025, prices found for a 1-night stay for 2 adults at ANA Crowne Plaza Niigata by IHG on Jul 13, 2025 start from $50.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around ANA Crowne Plaza Niigata by IHG?

This hotel is situated in Chuo Ward, just steps from Aizu Yaichi Memorial Museum, and within a 10-minute walk of Pier Bandai and Bandai Pavilion. You'll also find Befco Bakauke Observatory Room and Honcho Chuo Ichiba less than a mile away.

Is there parking available at ANA Crowne Plaza Niigata by IHG?

Yes, parking is offered for JPY 1,200 per day with in/out privileges. Though parking is limited, accessible parking is also available.

Is there a spa at ANA Crowne Plaza Niigata by IHG?

Spa services at the hotel include aromatherapy and massages.

Does ANA Crowne Plaza Niigata by IHG feature a casino on the premises?

No, ANA Crowne Plaza Niigata by IHG doesn't have a casino.

Will I find an indoor pool at ANA Crowne Plaza Niigata by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at ANA Crowne Plaza Niigata by IHG?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and 4 restaurants.

Does ANA Crowne Plaza Niigata by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does ANA Crowne Plaza Niigata by IHG have a restaurant that serves breakfast?

Yes, ANA Crowne Plaza Niigata by IHG has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will ANA Crowne Plaza Niigata by IHG allow pets to stay free of charge?

No, pets aren't allowed at ANA Crowne Plaza Niigata by IHG though service animals are welcome.

Are there connecting rooms at ANA Crowne Plaza Niigata by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from ANA Crowne Plaza Niigata by IHG?

The closest major airport to ANA Crowne Plaza Niigata by IHG is Niigata Airport (KIJ), which is 4.5 mi away (20 minutes by car).

Are there rooms with balconies that I can book at ANA Crowne Plaza Niigata by IHG?

No, there aren't any guestrooms with balconies at ANA Crowne Plaza Niigata by IHG.

Does ANA Crowne Plaza Niigata by IHG host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at ANA Crowne Plaza Niigata by IHG.

ANA Crowne Plaza Niigata by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 412 out of 762 reviews
Rating 8 - Good. 269 out of 762 reviews
Rating 6 - Okay. 52 out of 762 reviews
Rating 4 - Poor. 21 out of 762 reviews
Rating 2 - Terrible. 8 out of 762 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Colin, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Hiromi

Stayed 2 nights in Feb 2025

10/10 Excellent

Glen

Hotel was about a 15 minute walk from railway station. Check in was good. We had room 815 it was facing the water. Beds firm and were able to get bigger firmer pillows. Room size was comfortable. Breakfast was wonderful lots of choices.
View from room on a snowy day
Stayed 2 nights in Jan 2025

10/10 Excellent

Abbielyn

Stayed 2 nights in Dec 2024

10/10 Excellent

Stacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast spread was by far the best I’ve had, it was not only very affordable (¥2400 if you make a reservation one day prior) and the food spread was also very varied. There were 3 types of Niigata rice to choose from, and also some of the best bread I’ve ever had. The ensuite bathroom was spacious, and the showerhead had good water pressure. The room was also big enough to open 2 medium sized luggages without having to navigate too precariously around. The traditional Shoji in the room also added more character to the room. Humidifiers and even pillows of different heights were available for rent (ANA Crowne Plaza calls it their sleep advantage), which definitely improved our sleep. Location of the hotel was also very convenient; 10mins from the train station (flat ground, easy for luggage to be pull across), 5mins from LoveLa Bandai (a mall with all the shops that you need) and multiple bus stops.
Stayed 4 nights in Dec 2024

10/10 Excellent

HyunJun

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing just quietly, walkable
Stayed 2 nights in Oct 2024

10/10 Excellent

JIANDONG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with very good service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ruth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was amazing and the English support from the staff was top class.
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 2 nights in Jun 2024

6/10 Okay

Keiko

Stayed 1 night in Jul 2024

10/10 Excellent

KAZUNARI

Stayed 5 nights in Jun 2024

10/10 Excellent

Tjung-Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, friendly staff, nice location.
Stayed 2 nights in Jun 2024

10/10 Excellent

JAMES A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Good lication

Staffs are friendly, but we can hear next room guests talking. Dined at their Japanese restaurant at B1, excellent service and good quality of food. 10 minutes walk to Niigata station, good place to shop around it’s CoCoLo shopping center inside train station.
Stayed 2 nights in May 2024

8/10 Good

Randall, Pearl City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in May 2024

8/10 Good

Randall, Pearl City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has everything you need, including things you might not think you would need. Well-thought-out hotel in terms of services and amenities. Only issue i had was the hotel not receiving the deposit i paid to Expedia. Will need to check with Expedia when i get back.
Stayed 2 nights in May 2024

10/10 Excellent

Chee Seng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional style hotel with top class service.
Stayed 4 nights in Mar 2024

8/10 Good

CHAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
river view and near proximity to walking across the river for more dining options. parking should be made free instead of paying
Stayed 1 night in Mar 2024

10/10 Excellent

Sung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top class hotel

Comfortable and quiet hotel with super delicious breakfast. Friendly staffs are well organized always ready to serve the customers. My room was spacious with a beautiful river view. The Hotel was conveniently located with almost everything within the walking distance. I will certainly come back when I revisit Niigata.
Stayed 4 nights in Dec 2023

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing place.
Stayed 1 night in Dec 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall not bad. Felt slightly older. Could hear some stomping from room above, but minimal. Biggest issue that I am docking a star for is ac did not seem to work. Set to 15c cool, but room stayed at a constant 24c which was too hot for me. I reported, but was only offered the suggestion to turn off the ac (this did not work). Location was fine and short cab ride to different spots if needed. Staff was overall very pleasant and friendly.
Stayed 3 nights in Nov 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Hotel looks like it was built in the 1980’s but the management keeps it well for the age. Location is good not far from the train station where everything happens. Good place to stay in.
Stayed 2 nights in Jul 2023

8/10 Good

Jia

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2023

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fairly standard hotel, but clean and comfortable! Easy to walk to lots of attractions nearby.