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This hotel was by far our worst in 3 weeks of being in Vietnam. Due to the shower/bath flooding the bathroom, toilets not working and sink not draining, we had to change rooms. Breakfast was pretty bad. Paid in advance for 3 nights and still decided to leave early, despite losing money. When we wanted to book a taxi to leave, the receptionist said it would cost 400,000 when we got a grab for 39,000! Then finally when we were nearly out of there, the receptionist insisted on checking the room and refused to let us leave when we had a train to catch! She even told the taxi driver to not leave until this was done - I have never had to wait for a room to be checked on check out in my life. Also, pictures are not accurate. AVOID THIS HOTEL!!!
Fairly good location close to the beach and comfortable beds, but that was the only good thing about this hotel. My friends had to move twice due to plumbing and our own sink became blocked after 1 day too. The staff were not friendly at all and very rude when we left early, they did not do anything to try to compensate for our bad visit. The breakfast was below average and only having one lift for 14 floors became a problem. I would not recommend.
Our only bad experience in the whole three weeks of travelling in Vietnam. We had to move rooms twice because of bad plumbing (toilet overflowed and then bath/shower flooded the whole bathroom). Breakfast was average but nothing for any food allergies (I can’t have gluten or dairy), I went hungry although I paid for breakfast). We had pre booked this hotel and we paid in advance for 3 nights. However, the service was so terrible we decided to leave after 1 night even though it meant losing our money. To add insult to injury, when we told them we were leaving early and to book a taxi for us ASAP to the train station, we were told it would be 400,000 (it was only 39,000 in a Grab) which was absolutely ridiculous. And then when our Grab came, the very rude receptionist would not let him leave and proceeded to make our departure very difficult. Horrendous experience.
Good hotel in a central location. Staff are friendly, attentive and speak English. The room had excellent views of the city and the sea, but I fear new builds may soon obscure these. Safe and WiFi in the room.
I stayed at the establishment last December. While it may not look much from outside, it more than makes up for it with it's large rooms. The location is fabulous, very close the main beach road. There are plenty of eateries near the hotel as well. The breakfast was satisfactory, as well. It's a good hotel for a short stay in Nha Trang.
Great hotel, great location, very friendly staff. This was a super find, good breakfast, clean rooms and good price. A must if you are there!!! I will be definitely back again for a vacation and stay there.
We appreciate the spacious room and the view overlooking part of Nha Trang beach and city was awesome. Great location with hundreds of eateries, massage parlors and shopping nearby. Breakfast however was not impressive at all, with majority of spread are of local delicacies. Staff service at both Reception and Restaurant can be better. Front Desk kept our passports throughout the 3 nights' stay, citing for safety purposes. Laundry service is available at a modest rate. Hundreds of TV channels but 80% are in Vietnamese :-) We would recommend New Sun Hotel to travelers mainly because of the reasonable price and location.
我這次旅程去了四間酒店, 各有不同. 詳情我用英語寫下, 讓更多人可以看到 整體來說, Novotel和Citadine給我的體驗都很好, 值得推介 而New Sun只為省錢而去, Havana就兩頭不到岸, 不太建議了 I will post the following content in all 4 hotels I stayed. This was the first time I went to Nha Trang and the great experience urged me to register an account in tripadvisory so that I can show my appreciation through some kind of action... 1. New Sun Hotel HK$300 per night - Very limited Sea view Budget choice, don't expect much. You can simply ignore the breakfast and find something better around. Clean and tidy. Good if you expect nothing in so-called sea view. This hotel was not built on the street heading directly to the beach. The view was blocked by something else for sure. 2. Novotel Nha Trang HK$720 per night - Great Sea view with balcony Great staff (the check-in counter staff can even recall my name when I get passed the lobby. Ah, we are both man. I am not attractive in all aspects. His great memory made me surprised). Less noisy customer. The room and corridor were a bit...old fashioned? But not a problem indeed. GREAT seaview. I can fully utilize the balcony and wait for sunrise. Great experience. The breakfast was nice. But of coz you can aim for something special on the street instead of staying in the hotel. 3. Premier Havana Nha Trang Hotel HK$530 per night - Partial Sea view I understand I pay less and thus the so-called sea view room was a partial one. Honestly I prefer a 'city-view' with further price reduction. -Too many noisy customers. -Got a tunnel to the beach (the tunnel can be used by everybody but it was built right under Havana) 4. Citadines Bayfront Nha Trang HK$825 per night - Great Sea view with balcony -Great staff. The formal staff I mean. The trainees are fair... of coz they are just trainees... -Great sea view. Balcony with great sunrise. -The atmosphere of room was great as well. This hotel gave me the best impression overall. -The positive feeling I had motivated me to write this whole article. Overall, plz consider citadines or novotel if you expect more for hotels. Go for budget choice like new sun (without seaview) if you plan to spend not much time in hotel.
We had a nice 2-night stay. We arrived early and departed late, so they kept our luggage both before check-in and after check-out while we visited the city, which we really appreciated. The room itself was good and modernly equipped, the bed was large and comfortable. Location is very good, right in the middle of Nha Trang. Looking at other hotels in the area, this seems to be a good value for money. However, apart from the receptionist and the bellman, who were very friendly, we found the remaining staff distant and lacking minimal empathy, especially when comparing with our experiences in the rest of Vietnam. The staff in the breakfast buffet was clearly uninterested and sometimes busy playing with their phones. The cleaning staff was rude when we were checking out. The breakfast was average.
Stayed for 4 nights. The staff are very helpful with excellent service. This hotel offers free breakfast and they have good menu selections to choose from and available on food line and you can also request how to cook your breakfast eggs or what kind of pho you like.
Located in Tran Phu Beach, New Sun Hotel is within a 5-minute walk of popular attractions such as Tram Huong Tower and Nha Trang Night Market. This 33-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.
Enjoy a bite to eat at New Sun, the hotel's onsite restaurant. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.
All of New Sun Hotel's 33 air-conditioned rooms provide minibars, free bottled water, and safes. Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Bathrooms have hair dryers, free toiletries, and slippers. Phones are also available.
Guests of New Sun Hotel enjoy free WiFi in public areas, a business center, and a computer station. There's free parking, and an airport shuttle (available on request) for VND 350000 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this beach hotel include a terrace and laundry facilities.