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I was coming at around 5 a.m. and checking out at about 3 a.m. So I asked to check me in earlier considering I was leaving in the night (the night I fully paid). I even wrote in advance. When I arrived, there were enough rooms and mine was ready. Receptionist guy refused to let me in and offered to take a couch in a lobby and wait till 2 pm. That even sounded rude. They do not care at all about satisfaction of their guests. When I asked how I can get in my room earlier, he said I need to pay half day rate of 900k. I checked out Galliot on booking.com and the rate for a full day was 1200k and there WERE all type of rooms available! I said let's make it at least 500-600k, that Booking offers a much better price and he said to use Booking then, his price is official (on the wall). Eventually he sold me for 800k! And it's considering I had a deluxe room with balcony paid for 12 nights. I was living in a double room alone (fully paid double room and did not have any discounts for leaving alone in a double). But I even could not have a guest to my room. We came at 9:53 pm and the reception would let us through! To cut it short, nothing helped. All they said "buy one more room"! Even the alleged hotel manager. I travel a lot. That staff is the worst ever. Congrats. Again they offered prices much higher than on Booking.com and although there were rooms available I did not feel like paying a penny to that filthy hotel staff. So I booked room in another hotel (for 400k per night) and I should say it is almost as good as Galliot's (also with the balcony). So Galliot is way OVERPRICED. It's not worth the money they ask for. Considering their staff and policy I would NEVER recommend to stay in Galliot. If you feel like paying more than less, then stay in Citadines, which is just across the road from the beach. They almost never smile (only some waiters smiled and sometimes female receptionists, but men-receptionists rule and decide there), they are no polite or courteous. For such overpricing I expect some general courtesy. The funny thing is that the receptionist guy at the cheaper hotel for 400k per night greeted and smiled as you expect at 5* hotels. Now the hotel. Rooms spacious, clean and tidy. They are good. Balcony – is good to have. View – not so much. AC is above your bed and blows right into you, there is no blow-direction that would allow you to avoid direct blow in your head. I slept without AC with an open balcony door (+30 outside at night). It was ok, though I would prefer to have AC (blowing no directly at me). Cleaning first 5-6 days was great – I never saw them coming and room was clean. After – they always came in when I was in the room, in a very inconvenient time, I asked to come back in some time but they never returned that day. So then I just asked to change towels and leave me water. Poor service. Breakfast – in 12 days they never served mango. Usually among fruits it's: guava, small green apples-like, dragon fruit and then sth from passion fruit, pineapple, longan or papaya. A few salads and a few hot dishes, pancakes, eggs. I guess, it's not bad, but it could be better too. Breakfast time is only till 9.30. I'd prefer it longer or not at all. I will definitely come back to Nha Trang, but no way in this hotel – you can find a better one! Stay out of this one.
I have stayed at Galliot several times and I like it a lot! Last time was between 19 March - 1 April and it was great as usual. The location is perfect, close to the beach,restaurants and pub's. I will probably go there this summer again. :)
Yes the location is good. It’s close to Lanterns Restaurant, the Sailing Club et al. The beds are fantastic. Breakfast was tailored for the many Russians who stay here. Fruit ran out some mornings. Lots of salad. Our window looked onto a concrete wall. I should have complained and asked to be moved but was tired after our international flight. I was disappointed with the ‘rooftop bar. Always deserted. Very comfortable hotel. Nothing special. Will try a different one next time.
Good clean rooms and located in a central area. Close to the beach and entertainment. The staff was very helpful. We had to leave early for our flight, so the staff made us a breakfast meal we could eat while in the taxi.
We stayed at a deluxe room with balcony. Strong points: - good location - good cleaning and towels change every day - nice people at the reception Minuses: - breakfasts are not interesting. For example to brew tea in a kettle with lipton TEA BAGS? You must be kidding! In a nearby shop you can buy a really nice tea for brewing for a cheap price. Dreadful experience during the last day with the massage. My friend was begging me to take the massage every day during the vacation. I told him that aI would only trust SPA at our hotel and I was a fool. We ordered 45 min massage with aloe vera for 10 dollars each. I don't know whether it was a boy or a girl (while shirt, skinny shorts) massing me but he/she had nails that gave me lots of pain during the whole procedure. All the massage was very rude, unrespectful and undelicate. My friend also had the same complaints. I wish we could erase the memory of this dreadful massage as soon as possible.
Stayed here for 5 nights.. This is the second time I had stayed at this hotel and it's the same as I remembered it. Room was nice and clean and the bed was very comfortable.. Wi-Fi worked well.. There was a bathtub where the walk-In shower was supposed to be which made the washroom feel small, also the bathtub was very slippery to get into and get out of to shower. The breakfast buffet was not as good as my previous stay at this hotel. Less items to choose from and the Big Groups of tourists were a turn off for me. Great location in the center of everything and a 5 min walk to the beach..
About a five minute walk from the beach. Clean rooms. Nice hot shower. Good breakfast. Clean, rooftop pool. On a busy street near lots of restaurants, but not too noisy at night. Staff was friendly. They helped me retrieve my backpack when I left it in a cab!
Nice hotel with good prices, a bit spartan in the rooms but overall good value for money. Very close to the beach, lots of shops and restaurants around. There is a very nice roof top pool with a bar, staff is friendly and speaks English.
I stayed here on the last day after staying at another 4 star hotel. Both of them are 4 star hotels but this one should be more like 3 star. It’s somehow so humid in the room no matter how long i had the AC on and the breakfast is below average. Staffs were alright. Wouldn’t stay here again
The hotel staff were courteous and friendly and service,overall was very good.We had a spacious, clean bedroom and bathroom and a balcony with partial city views. Buffet breakfasts were delicious.Situated in a good and convenient location within two minutes walk to the beach(- road works were in progress) and restaurants.
Galliot Hotel places you in Tran Phu Beach, within a leisurely stroll of popular sights such as Tram Huong Tower and Nha Trang Night Market. This 3.5-star hotel has 135 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an outdoor pool.
Free full breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM. Enjoy dining at one of 2 onsite restaurants including Asian Restaurant, which specializes in Asian cuisine. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café.
All of Galliot Hotel's 135 air-conditioned rooms provide free bottled water, safes, and phones. LCD TVs come with digital channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Desks are also standard.
Guests staying at Galliot Hotel enjoy access to a full-service spa, an outdoor pool, and a rooftop terrace. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for VND 350000 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, a conference center, and a business center.