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An Lam Retreats Ninh Van Bay

Property class: 5 and above

Choose dates to view prices

Photo gallery for An Lam Retreats Ninh Van Bay

A floating platform with lounge chairs and a dining area overlooking a turquoise pool, with a large, unique building in the background.
Property video
A infinity pool with a wooden deck, lounge chairs, and a view of a large body of water and mountains.
An outdoor dining area with wooden tables and chairs, potted plants, and a view of the water and mountains.
A beach with a family walking along the shore, a yellow kayak, and a unique building structure in the background.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • On private beach
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Hon Heo Peninsula, Dong Ninh Hoa, Khanh Hoa, 57000

Room options

View all photos for Jungle Rock Villa

A room with a bed, a desk, and a seating area.

Jungle Rock Villa

  • Garden view
  • 1022 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Treetop Pool Villa

A modern house with a pool, surrounded by dense forest.

Treetop Pool Villa

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1023 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Pool Villa

A spacious bedroom with a large bed, a green ottoman, a small table, and a view of a swimming pool and lush greenery.

Ocean View Pool Villa

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 1023 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Bay View Pool Villa

A poolside area with a pergola, lounge chairs, and a view of the pool.

Bay View Pool Villa

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 915 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Beachfront Pool Villa

A modern bedroom with a bed, bedside tables, a seating area, and a TV.

Beachfront Pool Villa

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedrooms Beachfront Pool Villa

Room

Two Bedrooms Beachfront Pool Villa

  • Beach view
  • 6211 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds

View all photos for Three Bedrooms Beachfront Pool Villa

A beachfront property with multiple villas, each featuring a large umbrella, a pool, and a beachside view.

Three Bedrooms Beachfront Pool Villa

  • Beach view
  • 6211 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Large Twin Beds

View all photos for Bay View Duplex Pool Villa

A spacious bedroom with a canopy bed, a sitting area with a round table, and a ceiling fan.

Bay View Duplex Pool Villa

  • Bay view
  • 1938 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

About the neighborhood

Ninh Van

An Lam Retreats Ninh Van Bay is within the area of Ninh Van Bay and Hòn Lao. This 37-room, 5-star hotel welcomes business and leisure travelers with a private beach, a full-service spa, and free breakfast.

Restaurants

  • Natura
  • Dining by the Rocks
  • Cà Phê Bãi Biển Balan
  • Drinks By The Bay
  • Quán Gió Phú Hữu

About this property

An Lam Retreats Ninh Van Bay

Guests of An Lam Retreats Ninh Van Bay have access to a private beach, a full-service spa, and an outdoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available on request) for VND 875000 per person one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this beach hotel include a gym, a steam room, and free WiFi in public areas.
50-inch Smart TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, free toiletries, and bidets. Furnished balconies or patios, private yards, and minibars are also available.
A private beach and complimentary bicycles are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Jungle Spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is open daily.

Similar properties

A tranquil lakeside scene with a gazebo and lounge chairs, surrounded by large rocks and mountains in the background.
L'Alya Ninh Van Bay
Dong Ninh Hoa
  • On private beach
  • Pool
  • Spa
  • Parking included
9.6 out of 10, Exceptional, 204 reviews
$223 nightly
The price is $241
Oct 30 - Oct 31
Total with taxes and fees
L'Alya Ninh Van Bay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 6:00 PM at scheduled times and on request
  • Free ferry terminal shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Sen

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool
  • Playground
  • Scuba diving
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Fenced pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (753 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a private beach
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Hardwood flooring in room
  • Low-height electrical outlets in bathroom
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 floor
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Lifeguards
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Outdoor shower
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 11:30 AM

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding (children may not be eligible for free breakfast)
  • Rollaway/extra beds are available for VND 1650000 per day

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: VND 2000000 per accommodation, per night

These are all of the charges provided to us by the property.

This property's speedboat transfer service is available at no cost between 7 AM and 7 PM. A surcharge of VND 480,000 per villa, each way applies for speedboat transfers prior to 7 AM or after 7 PM.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 875000 per person (one-way)
  • Airport shuttle fee per child: VND 875000 (up to 17 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 11:30 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1650000 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-11:30 AM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Ka Lam Retreat Ninh Van Bay Hotel
Ka Lam Retreat Hotel
Ka Lam Retreat
Lam Retreats Ninh Van Bay Resort Ninh Hoa
Lam Retreats Ninh Van Bay Ninh Hoa
Lam Retreats Ninh Van Bay
An Lam Retreats Ninh Van Bay Hotel
An Lam Retreats Ninh Van Bay Ninh Hoa
An Lam Retreats Ninh Van Bay Hotel Ninh Hoa

Frequently asked questions

Are free cancellation options available at An Lam Retreats Ninh Van Bay?

An Lam Retreats Ninh Van Bay offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at An Lam Retreats Ninh Van Bay?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at An Lam Retreats Ninh Van Bay on Oct 30, 2026 start from $210, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to An Lam Retreats Ninh Van Bay?

This hotel is located in Dong Ninh Hoa, close to Ninh Van Bay, Hòn Lao, and Vinh Luong Fishing Port.

Is there parking available at An Lam Retreats Ninh Van Bay?

Yes, valet and self parking are offered for free at the hotel.

Is there a spa at An Lam Retreats Ninh Van Bay?

Jungle Spa is the hotel's spa and services include hot stone massages, couples treatments, mani/pedis, and body scrubs.

Are there luxury amenities available at An Lam Retreats Ninh Van Bay?

Yes, guests can indulge in luxuries such as an outdoor pool, a private beach, and an ocean-view restaurant at this hotel.

Does An Lam Retreats Ninh Van Bay have a casino?

No, An Lam Retreats Ninh Van Bay doesn't have a casino.

Will I find an indoor pool at An Lam Retreats Ninh Van Bay?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 6:00 PM.

What do couples enjoy most about An Lam Retreats Ninh Van Bay?

This waterfront hotel offers many amenities for couples, including in-room massages as well as a private beach and an ocean-view restaurant.

Does An Lam Retreats Ninh Van Bay have a hot tub?

No, but this hotel does have a steam room.

Does An Lam Retreats Ninh Van Bay have a restaurant with a breakfast menu?

Yes, An Lam Retreats Ninh Van Bay serves free buffet breakfast at Sen each morning.

Will An Lam Retreats Ninh Van Bay allow pets to stay free of charge?

No, pets and service animals aren't allowed at An Lam Retreats Ninh Van Bay.

Does An Lam Retreats Ninh Van Bay have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to An Lam Retreats Ninh Van Bay?

The closest major airport to An Lam Retreats Ninh Van Bay is Cam Ranh Intl. Airport (CXR), which is about 26.2 mi away.

Are there rooms with balconies at An Lam Retreats Ninh Van Bay?

Yes, every guestroom at An Lam Retreats Ninh Van Bay comes with a furnished balcony/patio and some offer sea and garden views.

Does An Lam Retreats Ninh Van Bay offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at An Lam Retreats Ninh Van Bay.

An Lam Retreats Ninh Van Bay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 68 out of 90 reviews
Rating 8 - Good. 15 out of 90 reviews
Rating 6 - Okay. 3 out of 90 reviews
Rating 4 - Poor. 3 out of 90 reviews
Rating 2 - Terrible. 1 out of 90 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great place to stay to connect with nature
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were super helpful and attentive. I can’t not express how amazing how our experience was. Room was always clean, breakfast tasted delicious, pool was also kept clean.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff, location, resort and food
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were super helpful and accommodating. The room (sea view with pool) was beautiful, very comfortable and super clean.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Friendliest staff on earth! Bao is the best!! Beautiful and serene property for a very reasonable price. Very much enjoyed my stay and was sad to leave!!
View from my villa.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely space to chill out
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing atmosphere

Most relaxing spot in all of Vietnam with stunning views of the pristine bay! Great use of natural resources and the surrounding terrain.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
BAO was an exceptional serviceminded and kind butler
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful - heaven on earth

We absolutely adored our stay at an lam retreats. It’s everything as advertised, removed, relaxing, beautiful, isolated and just super quiet.
Stayed 3 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We loved it!

We loved staying at An Lam! Beautiful rooms with private pool. Very calm and friendly. Loved the restaurant by the ocean. Of course, since on an island, you get a bit tired of the same restaurant but so relaxing and pleasant.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like it
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely coming back

It was the most private, serene holiday I’ve ever had! Super happy with the service / spa / general facilities.
Stayed 4 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was amazing. the room was new and very spacious, the view was spectacular. What i like most that the staff in here are very attentive, friendly. Really suitable for couples! Highly recommend
Stayed 2 nights in Dec 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A retreat in every sense of the word

Great place to stay to unwind & unplug. Only drawback is that in terms of dining options you’re restricted just to the hotel, but the food is so good that it works out. Staff are super friendly, food is delicious. However for the price point it’s a little frustrating they charge you for boat transfers to the mainland outside of the one shuttle service they provide per day.
Stayed 4 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of best holidays ever for pampering and cultur

Right from the start we were looked after in such a friendly, efficient and perfect way. our personal butler was constantly available to accomodate all our needs. we are definitely coming back.
Stayed 7 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning resort hotel

We booked this hotel for a few days to get some R&R during a tour of Vietnam. This is a small resort maily made up of private cabins, extremely pretty. The rooms, resort etc are very peaceful but given the small size there is not much to do except lounge around. Our room was absolutely stunning with private pool and beach. Of course, this was the place we both got food poisoning afte 2 weeks in Vietnam....
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so amazingly sweet and helpful. The place is very comfortable (lovely bed) well thought out and kept impeccable. Housekeeping was an invisible hand, cleaning, tidying up, and replacing towels whenever needed. Our butler ms. Tiên was amazing. Besides checking in regularly to make sure we had everything we desired she also took the time to make us feel most welcome and appreciated as guests.
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury island retreat

What an exceptional place. Very expensive for Vietnam but the attention to detail and friendly service and hospitality were second to none. It is not what you might expect and I would recommend that 4 nights is a perfect length of trip. My only real criticism is the wine list, a lot of very cheap wines at ridiculous prices. It seems to be a trend in Vietnamese hotels. Only one restaurant we went to in Vietnam had decent wine so, worth remembering.
Stayed 8 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb - Highly recommended

I can only describe the quality of the service and the attention to detail be it in the accommodations, the staff or the food as superb! If you are looking for a very private, intimate & luxurious get away, you must try An Lam Ninh Van Bay. We loved it! The only initial disappointment I can think of is that our first Bay View room was, well, not really Bay View. I asked our Butler if we could please change rooms and they quickly cleaned and gave us another room which was absolutely amazing. Friendly advice: do opt for the rooms with a private pool as it made the whole experience incredibly better.
Stayed 3 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful retreat! It was such a luxurious stay. Barely anyone else around. We had a majority of the amenities to ourselves most of the time. The only other time we would see someone else is during breakfast/lunch/dinner at the restaurant. The service was immaculate! Huong, our host(?), was AMAZING! She made sure our stay was extremely comfortable. She made sure we got everything we wanted and more. The room itself was fantastic. The views were amazing. The only downside was there were ants in our bathroom and some areas of our room. It wasn’t so bad until the morning of our check-out but other than that, it was fine!
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The An Lam is a beautiful resort. Very peaceful and relaxing. One of the aspects we liked best was their adult only policy. It really makes for a nice couples vacation where you can just enjoy some quiet downtime with your partner. The staff was great. It's a nice touch having a butler assigned to help you with whatever you may need. The butlers are available 24/7 and I'm not sure how necessary that is and could probably lead to some people taking advantage of them. The service was overall great although we felt at times they lacked the basics. For example we had many meals where we were never provided napkins. The food was great and not overly expensive.
Stayed 5 nights in Aug 2019
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness
Firstly, the staff are excellent…incredibly friendly and attentive. Our butler really took care of us. Staying in a tree top villa the view was superb over the bay however, the condition was tired and requires some updating around the decking, pool area, stairs and to disguise the underneath of the structure. The wood clearly gets very wet in the jungle but this therefore requires more regular maintenance. The facilities are very good and communal areas are superb. Unfortunately, we contracted what appears to have been acute food poisoning from a lunch or dinner at the resort (there are no other restaurants nearby and no one else was sick). We were very ill for 2 nights but thankfully the staff took great care of us. Given the extent of our symptoms and the impact to our stay we won’t be returning. Completing our trip at An Lam Retreats Saigon and first impressions are extremely high already…on another level.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
We paid a premium rate as compared to other rates in the websites which comes with free meals and transport. However, we were given absolutely nothing when we checked in. Our upgraded villa was a beach access villa stuck between 2 villa with kids, so we changed back to our original treetop villa. Zero check in procedures or introduction to hotel. Only introduction was do I want to take the chargeable sunset cruise. Lipstick stains on the cup, pool was dirty, sup board was broken. I wish I can give a better review but.. the total disconnect in the resort just makes it like their priorities are just to get as much customers in and out while offsetting future recommendations or business.
Stayed 2 nights in Feb 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
オーシャンフロントプールヴィラに２泊 部屋のプールは木に囲まれて、プールから海は見えなかったのが少し残念。 ２階部分のお部屋の方が景色は良さそうだった。 スタッフは、皆さんフレンドリーで親切だった。 レストランは、とてもおいしくてコスパ良し。朝食メニューも豊富。 土地柄仕方ないが、海はきれいじゃなかった。 のんびりと過ごすには最高。
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
La chambre était superbe, spatieuse et très confortable. Rien ne manquait. Le personnel est resté aux petits soins pendant tout le séjour et en particulier notre gouvernante si gentille. Tout le staff est attentionné. Le cadre était calme et reposant avec une petite rivière qui coule au sein du resort.
Stayed 3 nights in Feb 2026