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Neptune Ngorongoro Luxury Lodge

5.0 star property

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Photo gallery for Neptune Ngorongoro Luxury Lodge

Outdoor pool, pool umbrellas, sun loungers
Exterior
Interior
Property grounds
Property grounds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • All inclusive
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Ngorongoro Crater, PO BOX 6222, Karatu
  • Place, Ngorongoro Conservation Area
    ‪1 min drive‬
  • Place, Karatu Playground
    ‪19 min drive‬
  • Place, Lake Manyara National Park
    ‪51 min drive‬
  • Airport, Lake Manyara (LKY)
    ‪51 min drive‬

Room options

View all photos for Suite

Suite | Living area | Fireplace

Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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Premium bedding, minibar, in-room safe, desk

Suite

  • Sleeps 3
  • Free WiFi

About the neighborhood

Karatu

Neptune Ngorongoro Luxury Lodge places you next to Ngorongoro Conservation Area and within a 10-minute drive of Ngorongoro Crater. This 20-room, 5-star lodge has a full-service spa along with an outdoor pool and free in-room WiFi.
View more Lodges in KaratuOpens in a new window

What's nearby

  • Ngorongoro Conservation Area - 1 min drive - 0.3 miles
  • Karatu Playground - 19 min drive - 10.7 miles
  • Lake Manyara National Park - 51 min drive - 28.4 miles

Getting around

  • Lake Manyara (LKY) - 44 min drive

Restaurants

  • ‪Patamu lodge - ‬16 min drive
  • ‪The Carnivore Sports Bar - ‬16 min drive
  • ‪Bump's Cafe - ‬15 min drive
  • ‪Edelwiess Coffee Estate - ‬52 min drive
  • ‪Happy Days - ‬16 min drive

About this property

Neptune Ngorongoro Luxury Lodge

Guests staying at Neptune Ngorongoro Luxury Lodge enjoy access to a full-service spa, an outdoor pool, and a sauna. You can take advantage of free parking, along with an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this all-inclusive lodge include free WiFi in public areas, a computer station, and a library.
Guests can expect to find free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Fireplaces, furnished balconies or patios, and dining areas are other standard amenities.
Guests can experience the thrill of a safari, and take advantage of an outdoor pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mvua African Rain Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. Children under 12 years old are not allowed in the spa without adult supervision.

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  • Parking included
  • Restaurant
  • Air conditioning
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Jun 28 - Jun 29
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Accacia Restaurant
  • The Zebra Bar

Things to do

  • Full-service spa
  • Game drive
  • Game viewing
  • Library
  • Outdoor pool
  • Safari
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting
  • Grocery/convenience store
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Massage

Accessibility

  • Elevator

More

  • 1 floor
  • 20 buildings
  • Built in 2012
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Fireplace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the lodge at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Exploreans Lodge Ngorongoro
Exploreans Ngorongoro
Neptune Ngorongoro Luxury Lodge all inclusive
Exploreans Ngorongoro Lodge Ngorongoro Conservation Area
Exploreans Ngorongoro Ngorongoro Conservation Area
Ngorongoro Exploreans
Ngorongoro Exploreans Lodge
Ngorongoro Lodge Exploreans
Neptune Ngorongoro Luxury all inclusive
Neptune Ngorongoro Luxury
Neptune Ngorongoro Luxury Lodge Lodge
Neptune Ngorongoro Luxury Lodge Ngorongoro
Neptune Ngorongoro Luxury Lodge all inclusive
Neptune Ngorongoro Luxury Lodge Lodge Ngorongoro

Frequently asked questions

Are free cancellation options available at Neptune Ngorongoro Luxury Lodge?

Neptune Ngorongoro Luxury Lodge offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Neptune Ngorongoro Luxury Lodge?

As of Jun 21, 2026, prices found for a 1-night stay for 2 adults at Neptune Ngorongoro Luxury Lodge on Jul 6, 2026 start from $1,681, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Neptune Ngorongoro Luxury Lodge?

This lodge is located in Karatu, just steps from Ngorongoro Conservation Area. Ngorongoro Crater is also within a driving distance of 4.4 mi.

Is parking available on site at Neptune Ngorongoro Luxury Lodge?

Yes, self parking is offered for free at the lodge.

Is there a spa available at Neptune Ngorongoro Luxury Lodge?

Mvua African Rain Spa is the lodge's spa and services include body wraps, facials, and massages.

Are there luxury amenities available at Neptune Ngorongoro Luxury Lodge?

Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and a full-service spa at this lodge.

Does Neptune Ngorongoro Luxury Lodge include a casino at the property?

No, Neptune Ngorongoro Luxury Lodge doesn't have a casino.

Is there an indoor pool at Neptune Ngorongoro Luxury Lodge?

No, this lodge doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Neptune Ngorongoro Luxury Lodge?

There are many amenities for couples at this lodge, including a fireplace as well as a restaurant and an outdoor pool.

Does Neptune Ngorongoro Luxury Lodge have a hot tub?

No, but this lodge does have a sauna.

Does Neptune Ngorongoro Luxury Lodge have a restaurant that serves breakfast?

Yes, Neptune Ngorongoro Luxury Lodge serves breakfast for a surcharge at The Accacia Restaurant.

Does Neptune Ngorongoro Luxury Lodge allow pets to stay for free?

Yes, pets stay free at Neptune Ngorongoro Luxury Lodge.

Does Neptune Ngorongoro Luxury Lodge have connecting rooms available?

No, there aren't connecting guestrooms at this lodge.

Where is the closest airport to Neptune Ngorongoro Luxury Lodge?

The closest major airport to Neptune Ngorongoro Luxury Lodge is Lake Manyara (LKY), which is 21.9 mi away (44 minutes by car).

Are there rooms with balconies that I can book at Neptune Ngorongoro Luxury Lodge?

Yes, every guestroom at Neptune Ngorongoro Luxury Lodge comes with a furnished balcony/patio.

Neptune Ngorongoro Luxury Lodge Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 35 out of 40 reviews
Rating 8 - Good. 3 out of 40 reviews
Rating 6 - Okay. 1 out of 40 reviews
Rating 4 - Poor. 0 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property… staff was the best part of the vacation. Would definitely recommend
Stayed 1 night in May 2024
Verified

10/10 Excellent

Christel & Patrick

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent Value for Money

This hotel is outstanding. The food, staff, and room was marvelous. My only wish is that it had a view of the crater but the surrounding view from our room was delightful.
Verified

10/10 Excellent

Haydee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb stay at Neptune!

We had a fabulous time and loved the special attention they give to their guests. They have thought of so many details to make you comfortable, including hot water bottle under the sheets at night! Super cozy as the weather was cold. Each suite had 2 fireplaces - very spacious with a great terrace. We are surely coming back to this one!
Stayed 4 nights in Nov 2022
Verified

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a splurge reservation at the end of our ten days in Tanzania. What a treat that was-especially after struggling with Internet and other “missing” items at other properties. Everything about the Neptune property was first rate from the furnishings to the food to the convenience and the staff. Yes, the price point was higher than we normally spend but truly if you get what you pay for, the price seems justified. At Neptune we received what we paid for and then some!
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Irina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say to anyone considering staying in this property think again, and move to another lodge unless you like to be harassed, kidnapped for 12 hours ( by locking the gate and not letting us go to Serenity four seasons till midnight when it was too late), Keeping me and my friend outside without a/c, food or water in the heat of Tanzania. Manager in Neptune Ngorongoro acted like he belongs to some criminal enterprises, thinking of nothing as racketeering, insults, threats, intimidations by sending his other gang members pretending to be police, causing my blood pressure skyrocket and nervous breakdown with crying all that time. Finally after reaching breaking point I started to fight back, by calling Expedia, American Embassy and other lodges in Serengeti where we were on the way to FOR HELP! This experience left a bitter taste about whole supposed to be nice vacation time across half of the world. I have been all over many continents, and seen good and not very, but in general hotels always trying to accommodate and resolve the problem. But this NEPTUNE NGORONGORO can't be even characterized ( the only things coming to mind is Torture chamber)
Verified

10/10 Excellent

Faruk

Liked: Cleanliness, amenities, property conditions & facilities
Alt var fantastisk: servicen, maten og beliggenheten Svømmebasseng må oppgraderes så det står i still med resten av lodgen Dette stedet anbefales på det sterkeste og vi kommer definitivt tilbake
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

William Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MRTJ

Exceeded expectations. Property and service exceptional. Game drive Ngorongoro was over the top ! Saw NINE rhinos. A once in a lifetime experience
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here. It is a bit rustic but comfy. Some of the furniture had staining and should be replaced. Food is the best part. Chef is very good. Amazing donuts and the best curry I have ever had. I do wish they had more games for kids ie checkers or cards. The staff is amazing. They work their butts off to make sure you are happy. Please tip them. You are a terrible person if you do not tip the service staff in Africa. I do not care what your country customs are. You tip in Africa.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um sonho !!!

Estadia fabulosa, hotel lindo, atendimento fantástico, refeições maravilhosas . Amei !!! Superou todas as minhas expectativas!!!
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neptune was a paradise hidden in the middle of the forest. The facilities are well kept and looked after. The food was amazing. The service hands down was the best service we have ever experienced. The staff is happy to help and accommodate. They go above and beyond to make your stay an awesome experience! I would 100% recommend this hotel. We stayed for 3 nights and we wish we could have stayed longer. Joseph, Martina, Clara were great. The cleaning crew were superb! Restaurant staff was always happy with a smile on their face. If you arrange a tour through the hotel make sure you ask for Peter as your tour guide. He has an eye of an eagle and is humble and always happy!!! Thank you Neptune staff for making our stay one of the best we have ever had.
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Laily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

The staff and service was excellent - every effort was made to make our stay as comfortable as ever. Nothing was too much for the staff who were friendly and welcoming. The lodge was of the highest standard and a pleasure to stay in. We didn't want to leave after our two days.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Probably the best hotels in the area; great food

The manager, Manish was exceptionally attentive and helpful. Food was very tasty and well prepared, which I didn't expect given that its all inclusive. It is hard to find truly great hotel and service in Tanzania, and this seems to be it.
Verified

8/10 Good

Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxus mit Ausblick und mäßiger Kost

Absolutes Luxus-Resort in toller Natur. Großer Komfort, sehr freundliches Personal, gutes Nebenprogramm, das allerdings seinen Preis hat. Mäßige oldfashioned Küche, die Europa der 1960er Jahre imitiert und dadurch gehobene Kantinenqualität anbietet.
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heaven in Ngorongoro

Top class service and flexibility. Excellent location and facilities Top food and drinks. Worth living there five to six days. Taylor made excursions. Great, great Manager and Chef. Enjoy the people working there, they go the extra mile to please you.
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5* Luxury Lodge next to Crater

We stayed here for one night during our honeymoon. The hospitality and service are the number one priorities of the general manager and staff. From the time they greeted us as our car arrived to the moment we left, every detail was taken care of. The rooms are large and immaculate with outstanding views from the porch, the lodge is well-decorated and the food is excellent. But what we will remember most is the friendliness of the general manager and staff.
Verified

8/10 Good

Konrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurzer Weg zum "Krater"

In die Natur eingebettete geräumige landestypische Strohdachvillen . Die umgebenden Gärten auf oldenglisch gestylt .Achtung im August in den Villen sehr kalt ,da nur über kleine kaminöfen beheizbar .
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

exclusive Lodge

very nice spacios suites, very quiet, situated in the nature close to the rainforest downhill Ngorongoro Crater
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

L'hôtel le plus agréable où j'ai pu séjourner

En pleine nature, proche de N'gorongoro, l'hôtel le plus agréable où j'ai pu séjourner... Tout est dans les détails autant que l'ambiance générale.
Verified

10/10 Excellent

ルナ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ホスピタリティ溢れる超快適セレブホテル！

マネージャーのスタンレー氏はアジア人。いつもにこやかな笑顔と細やかな配慮を客に振舞ってくれた。部屋、ロビー、ダイニングルームも広々としており、手入れの行き届いたガーデンは花が鮮やか。スタッフ全員が一生懸命サービスしている様子が非常によかった。
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and great service

The hotel is beautiful as well as the surrondings. It is Also a good thing to be located outside the national park, avoiding double pays for the park entrance fees.
Verified

10/10 Excellent

ebse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

rundum super

Umfeld ist sehr entspannend, Service ganz prima in allen Angelegenheiten
Verified

10/10 Excellent

RORivera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My impressions

Aftera long a tiring trip from Oloitokitok Kenya to Arusha Tanzania and then to the Ngorongoro area I was received at the same parking area by hotel personel with cleansing towels and refreshments. The service from then on was superb. The hotel location is outside african turnmoil, a place where you can relax, cottages are roomy with all the comodities you need to stay at ease. It is located just a few minutes from gnorongoro entrance an is all included. Comparing hotel rates with others I stayed vs. what i got, this is the place to go.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic service

Had a great stay at Exploreans, Ngorongor lodge
Verified

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for visiting Ngorongoro crater from

We just spent two nights @ Exloreans and it as really a superb hotel, we were two adults and three children and we felt totally pampered at the end of our stay, our hosts even seemed sad to see us go. We were in suite # 20, which is in a great location, separate from other cottages/suites. Stanley, the lodge manager, is really a credit to the Exploreans brand, he runs the lodge like a smooth Swiss watch, and nothing is too much trouble for him. The F&B manager, Adigon, is also amazing - always ensuring that my three children were well catered for so far as food and drinks were concerned, even reminding me about extra milk for my baby when we went on long trips. I would recommend this hotel to anyone (and have already done so in my office). Well done Stanley et al.
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smart choice, excellent value for money

This hotel was an oasis for us following an "extreme" safari in very challenging weather. It is a brand new property, set just outside the main gate to Ngorongoro Crater, thus combining the best of both worlds (easy access, but not having to pay excess fees). The service was impeccable and the two room suite cottages nicely furnished and very comfortable. All inclusive with excellent food, good wine and local beer. Can easily recommend. Resident-friendly.