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Hilton Jiuzhaigou Resort

4.5 star property
Luxury resort with 2 restaurants and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hilton Jiuzhaigou Resort

Exterior
2 restaurants, breakfast, lunch, dinner served; international cuisine
View from room
Interior
Ecotours

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Zhangzha Town, Jiuzhaigou County,, Aba Autonomous Prefecture, Ngawa Autonomous Prefecture, Sichuan, 623402
  • Place, Jiuzhaigou Natural Reserve
  • Place, Jiuzhai Valley National Park
    ‪13 min drive‬
  • Place, Zharu Temple
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed (Guest)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Guest)

  • 495 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room (Guest)

Premium bedding, minibar, in-room safe, desk

Twin Room (Guest)

  • 495 sq ft
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

  • 495 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • 495 sq ft
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Hilton Suite

Hilton Suite | Living area | 49-inch TV with cable channels, pay movies

Hilton Suite

  • 969 sq ft
  • 1 bedroom
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Hilton Deluxe Suite

Hilton Deluxe Suite | Living area | 49-inch TV with cable channels, pay movies

Hilton Deluxe Suite

  • 1485 sq ft
  • 1 bedroom
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

  • 495 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Lake View Room

Premium bedding, minibar, in-room safe, desk

King Deluxe Lake View Room

  • 495 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Deluxe Lake View Room

View from room

Twin Deluxe Lake View Room

  • 495 sq ft
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Kiko Dino Family Room

Kiko Dino Family Room | Premium bedding, minibar, in-room safe, desk

Kiko Dino Family Room

  • 495 sq ft
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Jiuzhaigou County

Hilton Jiuzhaigou Resort places you 7.8 mi (12.5 km) from Jiuzhaigou Natural Reserve. This 4.5-star resort has 255 rooms and welcomes guests with 2 restaurants, free in-room WiFi, and a free children's club.
View more Resorts in Jiuzhaigou CountyOpens in a new window

What's nearby

  • Jiuzhai Valley National Park - 13 min drive - 8.6 miles
  • Zharu Temple - 15 min drive - 10.1 miles
  • Ganhaizi National Forest Park - 16 min drive - 11.0 miles
  • Jiafan Ancient City - 17 min drive - 11.6 miles
  • Shuzheng Village - 25 min drive - 15.8 miles

Getting around

  • Jiuzhaigou (JZH-Huanglong) - 88 min drive

Restaurants

  • ‪The Club International Lounge - ‬13 min drive
  • ‪黄哈达藏家 - ‬5 min drive
  • ‪McDonald's 麦当劳 - ‬11 min drive
  • ‪Hard Rock Cafe - ‬3 min walk
  • ‪林中漫步 - ‬13 min drive

About this property

Hilton Jiuzhaigou Resort

Luxury resort with 2 restaurants and a 24-hour front desk
Guests of Hilton Jiuzhaigou Resort enjoy access to free WiFi in public areas, conference space, and a free kid's club. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this luxury resort include express check-out, laundry facilities, and a picnic area.
49-inch TVs come with cable channels and pay movies, and guests can stay connected with wired internet and free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, electric kettles, and laptop-compatible safes are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (CNY 40 per hour)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 158 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • “開”全日餐厅
  • 琼鸟大堂吧
  • 麦中餐厅

Things to do

  • Free children's club
  • Shopping

Family friendly

  • Free children's club
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 29,407 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (78 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CNY 400 per pet, per stay, plus a one-time cleaning fee of CNY 400
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CNY 300.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 158 per person
  • Fee for in-room wired internet: CNY 40 per hour (rates may vary)
  • Pet fee: CNY 400 per pet, per stay plus CNY 400 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 300.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hilton Jiuzhaigou Resort Ngawa Autonomous Prefecture
Hilton Jiuzhaigou Ngawa Autonomous Prefecture
Hilton Jiuzhaigou Ngawa Auton
Hilton Jiuzhaigou
Hilton Jiuzhaigou Resort Resort
Hilton Jiuzhaigou Resort Ngawa Autonomous Prefecture
Hilton Jiuzhaigou Resort Resort Ngawa Autonomous Prefecture

Frequently asked questions

Are free cancellation options available at Hilton Jiuzhaigou Resort?

Hilton Jiuzhaigou Resort provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see around Hilton Jiuzhaigou Resort?

This resort is located in Ngawa Autonomous Prefecture, close to Ganhaizi National Forest Park and Jiafan Ancient City.

Will I be able to park at Hilton Jiuzhaigou Resort?

Yes, there is accessible parking and electric car charging available.

Does Hilton Jiuzhaigou Resort include a casino?

No, Hilton Jiuzhaigou Resort doesn't have a casino.

Is there an indoor pool at Hilton Jiuzhaigou Resort?

No, there is no indoor pool at this resort.

Is Hilton Jiuzhaigou Resort good for couples?

Couples will appreciate amenities at this resort, including a minibar and premium bedding in each guestroom with some featuring sea views.

Are there hot tubs at Hilton Jiuzhaigou Resort?

No, there isn't a spa tub at this resort.

Does Hilton Jiuzhaigou Resort have a restaurant that serves breakfast?

Yes, Hilton Jiuzhaigou Resort has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hilton Jiuzhaigou Resort allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hilton Jiuzhaigou Resort for a fee of CNY 400 per pet, per stay.

Are there connecting rooms at Hilton Jiuzhaigou Resort?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

Can I book a room with a balcony at Hilton Jiuzhaigou Resort?

Yes, some guestrooms at this resort offer either a balcony or a patio where guests can enjoy sea or hill views.

Does Hilton Jiuzhaigou Resort have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Hilton Jiuzhaigou Resort.

Hilton Jiuzhaigou Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 20 out of 27 reviews
Rating 8 - Good. 7 out of 27 reviews
Rating 6 - Okay. 0 out of 27 reviews
Rating 4 - Poor. 0 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room with a fabulous view to match. Staff were very courteous. Enjoyed our stay there. Picture shows the view from our room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Grace

Stayed 2 nights in Aug 2025

10/10 Excellent

Mun Fai Adrian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the Family Suite which was beautifully decorated. Hotel was close to a shopping stretch just next door with many dining options. Dinner Buffet was sumptuous, a very good selection of wester and Chinese food. Staff were attentive and responded quickly to requests.
Stayed 3 nights in Sep 2025

10/10 Excellent

Carly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and relaxing resort. Staff is friendly and we also got a free upgrade to a room with the garden and hills view. There's a campfire outside the hotel each night. The hotel is about 15 mins drive away from the jiuzhaigou entry and you can easily catch a taxi from there. We enjoyed our stay and would recommend it.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

WENWEN, dandenong north

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic.
Stayed 2 nights in Oct 2024

8/10 Good

Sant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good experience.

10/10 Excellent

Ling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with very friendly and considerate staff.
Stayed 2 nights in Jan 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

the hotel is still very new and still being built. Everything is super clean. Staff is very helpful and friendly too.
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good choice.

The hotel is new and the rooms are comfortable and quite luxurious. The buffet restaurant is a nice environment but the breakfast/dinner food standard was just ok. Staff were good and spoke English. The only real downside to the hotel is that the local area is pretty much a building site, but this won't bother you too much as you can take a taxi easily to Jiuzhaigou.
Stayed 3 nights in Jun 2017

8/10 Good

HUI

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

SHENG RONG

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Kazuya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

YI

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“A great stay, and the food was pretty good too.”
Stayed 1 night in Feb 2025

10/10 Excellent

Kwok Hei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Zhenglong

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jimmy

Stayed 1 night in May 2023

10/10 Excellent

Rosa M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great.

The hotel is amazing, the service is exeptional, the food is also very good, the people is very kind.
Stayed 3 nights in Jun 2021

8/10 Good

hisayan, Tianjin

Traveled with group
Liked: Cleanliness, amenities
施設は清潔でいうことはありませんでした。 ただ、ヒルトンホテルだったら、食事でも感動できたら、というのが正直な感想です。 決して美味しくないというわけではありませんが、もっとレベルの高いものを期待していました。
Stayed 2 nights in Jan 2020

10/10 Excellent

MINSUNG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 깨끗하고 방이 넓고 좋아요 최고 입니다
Stayed 2 nights in Jan 2020

8/10 Good

Taka, Tianjin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
国慶節直前にオープンしたばかりだったので、ホテルもお部屋も綺麗。一般的なルームクリーニングなどのホテルサービスはまだまだ平均に追いついておらず、教育が必要。が、有名な観光地とは言え中国の田舎で英語を話せるスタッフがいるのは外国人にとっては重要なポイントだと思う。 九寨溝のチケットを事前にメールで問い合わせ、到着後も親身になってトライしてくれたが、国慶節期間、また地震後オープンしたばかりということもあってか結局観光出来なかったのは残念だった。外国人の個人での観光は不可能に近いのであれば(祝日期間)、今後はホテルでチケット購入可能などのサービスを期待したい！中国では難しいことはわかるけれど。。 九寨溝以外にも美しい観光地があり、かつスタッフも気持ちの良い対応の方々ばかりでとても良い滞在だった。今度こそ九寨溝を訪れたい！
Stayed 3 nights in Sep 2019

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