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Rissai Valley, a Ritz-Carlton Reserve

5.0 star property
Luxury hotel with 4 restaurants and a full-service spa

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Photo gallery for Rissai Valley, a Ritz-Carlton Reserve

Rissai Villa | Exterior
Rissai Villa | Pool | Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
BBQ/picnic area
Lobby lounge
Separate tub and shower, rainfall showerhead, hair dryer, bathrobes

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Zhongcha Valley, Zhangzha Town, Ngawa Autonomous Prefecture, 623402
  • Place, Jiuzhai Valley National Park
    ‪6 min drive‬
  • Place, Zharu Temple
    ‪8 min drive‬
  • Place, Shuzheng Village
    ‪17 min drive‬

Room options

View all photos for Premium Reserve Villa

Premium bedding, down comforters, pillowtop beds, free minibar items

Premium Reserve Villa

  • 1701 sq ft
  • 1 bedroom
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Reserve Two Bedroom Villa

View from room

Reserve Two Bedroom Villa

  • 2583 sq ft
  • Valley view
  • Sleeps 5
  • 1 Double Bed

View all photos for Villa, 1 King Bed, Patio

Premium bedding, down comforters, pillowtop beds, free minibar items

Villa, 1 King Bed, Patio

  • 1701 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Reserve Villa

Premium bedding, down comforters, pillowtop beds, free minibar items

Deluxe Reserve Villa

  • 1701 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Rissai Villa

Rissai Villa | Exterior

Rissai Villa

  • 4607 sq ft
  • Valley view
  • Sleeps 7
  • 3 Double Beds

View all photos for Villa, 3 Bedrooms, Kitchen

TV, fireplace, books, heated floors

Villa, 3 Bedrooms, Kitchen

  • 4607 sq ft
  • 3 bedrooms
  • Valley view
  • Sleeps 7
  • 3 Double Beds

View all photos for Grand Reserve Villa

Premium bedding, down comforters, pillowtop beds, free minibar items

Grand Reserve Villa

  • 2583 sq ft
  • 2 bedrooms
  • Valley view
  • Sleeps 5
  • 2 Double Beds

About the neighborhood

Jiuzhaigou County

Rissai Valley, a Ritz-Carlton Reserve places you within a 10-minute drive of Jiuzhai Valley National Park and Jiuzhaigou Natural Reserve. This 5-star hotel welcomes guests with 87 rooms and conveniences like a full-service spa, an indoor pool, and a 24-hour gym.

What's nearby

  • Jiuzhai Valley National Park - 6 min drive - 3.9 miles
  • Zharu Temple - 8 min drive - 5.3 miles
  • Shuzheng Village - 17 min drive - 11.0 miles
  • Ganhaizi National Forest Park - 22 min drive - 15.2 miles
  • Jiafan Ancient City - 24 min drive - 15.8 miles

Getting around

  • Jiuzhaigou (JZH-Huanglong) - 94 min drive

Restaurants

  • ‪The Club International Lounge - ‬18 min drive
  • ‪黄哈达藏家 - ‬3 min drive
  • ‪McDonald's 麦当劳 - ‬6 min drive
  • ‪Hard Rock Cafe - ‬7 min drive
  • ‪林中漫步 - ‬18 min drive

About this property

Rissai Valley, a Ritz-Carlton Reserve

Luxury hotel with 4 restaurants and a full-service spa
Built in 2023, the brand new Rissai Valley, a Ritz-Carlton Reserve features a full-service spa, an indoor pool, and a 24-hour gym. If you decide to drive, there's free valet parking. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and bathrobes, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other amenities include fireplaces, balconies or patios, and dining areas. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Similar properties

Exterior
Conrad Jiuzhaigou
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
9.8 out of 10, Exceptional, 21 reviews
$216 nightly
The price is $229
Feb 2 - Feb 3
Total with taxes and fees
Conrad Jiuzhaigou

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured valet parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CNY 398 for adults and CNY 199 for children
  • 4 restaurants

Things to do

  • 24-hour gym
  • Bicycles
  • Billiards/pool table
  • Books
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Video library

Family friendly

  • Art supplies
  • Dining table
  • Free children's club
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2,303 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Renovated entire property - June 2023
  • Rooftop garden
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Fireplace
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Late check-in subject to availability

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 1498.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CNY 398 for adults and CNY 199 for children
  • Rollaway bed fee: CNY 1498.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-11:30 AM
  • Check-out: 11:30 AM
The front desk is open 24 hours a day. Driving? This property offers free valet parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay and WeChat Pay.
  • Onsite safety features include a deadbolt lock.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Rissai Valley a Ritz Carlton Reserve
A Ritz Carlton Reserve Hotel Jiuzhaigou
Rissai Valley, a Ritz-Carlton Reserve Hotel

Frequently asked questions

Are free cancellation options available at Rissai Valley, a Ritz-Carlton Reserve?

Rissai Valley, a Ritz-Carlton Reserve provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What is there to do within easy reach of Rissai Valley, a Ritz-Carlton Reserve?

This hotel is located in Ngawa Autonomous Prefecture, close to Jiuzhai Valley National Park and Jiuzhaigou Natural Reserve.

Is parking available on site at Rissai Valley, a Ritz-Carlton Reserve?

Yes, secured valet parking is offered for free at the hotel. Electric car charging is also available for guests.

Is there a spa available at Rissai Valley, a Ritz-Carlton Reserve?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Rissai Valley, a Ritz-Carlton Reserve include a casino on the premises?

No, Rissai Valley, a Ritz-Carlton Reserve doesn't have a casino.

Is there an indoor pool at Rissai Valley, a Ritz-Carlton Reserve?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is Rissai Valley, a Ritz-Carlton Reserve good for couples?

There are many amenities for couples at this hotel, including a fireplace and Champagne service as well as an indoor pool.

Does Rissai Valley, a Ritz-Carlton Reserve have a hot tub?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Rissai Valley, a Ritz-Carlton Reserve feature a restaurant that includes a breakfast menu?

Yes, Rissai Valley, a Ritz-Carlton Reserve has 4 restaurants, and serves a full breakfast each morning for a surcharge.

Does Rissai Valley, a Ritz-Carlton Reserve allow pets to stay for free?

No, pets and service animals aren't allowed at Rissai Valley, a Ritz-Carlton Reserve.

Does Rissai Valley, a Ritz-Carlton Reserve have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies at Rissai Valley, a Ritz-Carlton Reserve?

Yes, every guestroom at Rissai Valley, a Ritz-Carlton Reserve comes with a balcony with some featuring valley views.

Rissai Valley, a Ritz-Carlton Reserve Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 4 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities
The villla was spacious and well maintained. I loved the Christmas tree that they set up in the middle of the living room. Made the place warm and special. The staff welcomed us with a sash and a dance and it was nice of them to do so. Our personal assigned Neba (butler) Jasmine Zhang, was super attentive. She went out of her way to make us feel welcome and even prepare small gifts for my boy whose birthday was round the corner. The food was fantastic too! The hotel manager Gin personally came by to say hi and it was a nice touch. We loved the service attitude of all the staff and it certainly made the stay very memorable. Highly recommended if you are looking for a great place to relax and unwind.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sophie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic! Will come back in future!
Stayed 2 nights in Mar 2024

10/10 Excellent

YICHEN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好的環境貼心的服務，非常值得前往住宿體驗
Stayed 2 nights in Oct 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025