10/10 Excellent
Sophie
Traveled with family
Mar 26, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sophie
Stayed 2 nights in Mar 2024
Rissai Valley, a Ritz-Carlton Reserve
5.0 star property
Luxury hotel with 4 restaurants and a full-service spa
Choose dates to view prices
Photo gallery for Rissai Valley, a Ritz-Carlton Reserve
Reviews
1010 out of 10
Exceptional
Popular amenities
- Pool
- Spa
- 24/7 front desk
- Breakfast available
- Air conditioning
- Housekeeping
Explore the area
Zhongcha Valley, Zhangzha Town, Ngawa Autonomous Prefecture, 623402
- Jiuzhai Valley National Park6 min drive
- Jiuzhaigou Natural Reserve9 min drive
- Shuzheng Village33 min drive
Room options
View all photos for Deluxe Villa, 1 Bedroom, Non Smoking, Patio
Deluxe Villa, 1 Bedroom, Non Smoking, Patio
- Valley view
- 1701 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Villa, 1 King Bed, Patio
Villa, 1 King Bed, Patio
- Valley view
- 1701 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Grand Villa, 2 Bedrooms, Kitchen
Grand Villa, 2 Bedrooms, Kitchen
- Valley view
- 2583 sq ft
- Sleeps 5
- 2 Double Beds
View all photos for Premier Villa, 1 Bedroom
Premier Villa, 1 Bedroom
- Valley view
- 1701 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Villa, 3 Bedrooms, Kitchen
Villa, 3 Bedrooms, Kitchen
- Valley view
- 4607 sq ft
- Sleeps 7
- 3 Double Beds
View all photos for Villa, 1 Double Bed, Non Smoking (Kitchen)
Villa, 1 Double Bed, Non Smoking (Kitchen)
- Valley view
- 2583 sq ft
- Sleeps 5
- 1 Double Bed
View all photos for Villa, 3 Bedrooms, Non Smoking, Fireplace
Villa, 3 Bedrooms, Non Smoking, Fireplace
- Valley view
- 4607 sq ft
- Sleeps 7
- 3 Double Beds
About the neighborhood
Jiuzhaigou County
Rissai Valley, a Ritz-Carlton Reserve places you within a 10-minute drive of Jiuzhai Valley National Park and Jiuzhaigou Natural Reserve. This 5-star hotel welcomes guests with 87 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi.
What's nearby
- Jiuzhai Valley National Park - 6 min drive - 3.9 miles
- Zharu Temple - 11 min drive - 5.3 miles
- Ganhaizi National Forest Park - 22 min drive - 15.2 miles
- Jiafan Ancient City - 24 min drive - 15.8 miles
- Shuzheng Village - 29 min drive - 11.0 miles
Getting around
- Jiuzhaigou (JZH-Huanglong) - 94 min drive
Restaurants
- 荷叶迎宾馆 - 8 min walk
- 十寨藏家情 - 7 min walk
- 部落客栈 - 11 min walk
- 藏乡楼 - 18 min walk
- 九寨银河宾馆 - 13 min walk
About this property
Rissai Valley, a Ritz-Carlton Reserve
Luxury hotel with 4 restaurants and a full-service spa
Guests staying at Rissai Valley, a Ritz-Carlton Reserve enjoy access to a full-service spa, an indoor pool, and free WiFi in public areas. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a library, laundry facilities, and a reception hall.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and slippers, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other amenities include fireplaces, balconies or patios, and dining areas. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Languages
Chinese (Mandarin), English
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- Electric car charging station on site
- Onsite parking options include a garage
Food and drink
- Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CNY 398 for adults and CNY 108 for children
- 4 restaurants
Things to do
- Bicycles
- Full-service spa
- Indoor pool
- Library
- Playground
Family friendly
- Art supplies
- Dining table
- In-room crib
- Indoor pool
- Laundry facilities
- Playground
- Rollaway/extra bed (surcharge)
- Separate in-room dining area
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Safe at front desk
- Water dispenser
Guest services
- Change of bedsheets (on request)
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
- Turndown service
Outdoors
- Garden
Full-service spa
- Spa open daily
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Area rugs in room
- Elevator
- Grab bar near toilet
- Smooth flooring in room
- Stair-free path to entrance
- Thin carpet in room
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business center
- Wheelchair-accessible gym
- Wheelchair-accessible path of travel
- Wheelchair-accessible pool
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
More
- At least 80% lighting from LEDs
- Biodegradable coffee stirrers available
- Communal living room
- Comprehensive food waste policy
- Comprehensive recycling policy
- Designated smoking areas
- Double-glazed windows
- No plastic coffee stirrers
- Reception hall
- Rooftop garden
- Traditional architecture
- Vegan dining options
- Vegetarian breakfast available
- Vegetarian dining options
Room amenities
Bedroom
- Blackout drapes
- Down comforter
- Free crib
- Hypo-allergenic bedding
- Pillow menu
- Pillowtop mattress
- Premium bedding
- Rollaway/extra bed (surcharge)
Bathroom
- Bathrobes
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Separate bathtub and shower
- Shampoo
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Entertainment
- TV with cable channels
Food and drink
- Dining table
- Free bottled water
- Free minibar (limited items)
- Separate dining area
More
- Air conditioning
- Connecting rooms available
- Desk
- Desk chair
- Electrical adapters
- Energy-saving switches in guestrooms
- Fireplace
- Heated floor
- Individual decor
- Individual furnishings
- Iron/ironing board
- Laptop workspace
- LED lighting
- Phone
- Recycling
- Safe
- Separate sitting area
- Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Late check-in subject to availability
Check-out
Check-out before 11:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
- This property doesn't allow pets or service animals
Children and extra beds
- Rollaway/extra beds are available for CNY 1498.0 per day
- Free cribs/infant beds are available
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
- Fee for full breakfast: approximately CNY 398 for adults and CNY 108 for children
- Rollaway bed fee: CNY 1498.0 per day
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Check-in: 3:00 PM—-11:30 AM
- Check-out: 11:30 AM
The front desk is open 24 hours a day.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property accepts credit cards, mobile payments, and cash.
- Mobile payment options include: Alipay and WeChat Pay.
- Onsite safety features include a deadbolt lock.
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Additional information about polices, regulations, and more:
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Rissai Valley a Ritz Carlton Reserve
A Ritz Carlton Reserve Hotel Jiuzhaigou
Rissai Valley, a Ritz-Carlton Reserve Hotel
Frequently asked questions
Are free cancellation options available at Rissai Valley, a Ritz-Carlton Reserve?
Rissai Valley, a Ritz-Carlton Reserve provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.
How much does it cost to stay at Rissai Valley, a Ritz-Carlton Reserve?
As of May 22, 2025, prices found for a 1-night stay for 2 adults at Rissai Valley, a Ritz-Carlton Reserve on May 23, 2025 start from $1,262.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What is there to do within easy reach of Rissai Valley, a Ritz-Carlton Reserve?
This hotel is located in Jiuzhaigou County, close to Jiuzhai Valley National Park, Jiuzhaigou Natural Reserve, and Zharu Temple.
Is parking available on site at Rissai Valley, a Ritz-Carlton Reserve?
Yes, there is electric car charging available.
Is there a spa available at Rissai Valley, a Ritz-Carlton Reserve?
There is a full-service spa at this available for guests to enjoy at this hotel.
Does Rissai Valley, a Ritz-Carlton Reserve include a casino on the premises?
No, Rissai Valley, a Ritz-Carlton Reserve doesn't have a casino.
Is there an indoor pool at Rissai Valley, a Ritz-Carlton Reserve?
Yes, this hotel has an indoor pool.
What amenities will couples enjoy at Rissai Valley, a Ritz-Carlton Reserve?
There are many amenities for couples at this hotel, including a fireplace as well as an indoor pool and 4 restaurants.
Are there hot tubs at Rissai Valley, a Ritz-Carlton Reserve?
Yes, this hotel offers private indoor spa tubs in some guestrooms.
Does Rissai Valley, a Ritz-Carlton Reserve feature a restaurant that includes a breakfast menu?
Yes, Rissai Valley, a Ritz-Carlton Reserve has 4 restaurants, and serves a full breakfast each morning for a surcharge.
Does Rissai Valley, a Ritz-Carlton Reserve allow pets to stay for free?
No, pets and service animals aren't allowed at Rissai Valley, a Ritz-Carlton Reserve.
Does Rissai Valley, a Ritz-Carlton Reserve have connecting rooms?
Yes, this hotel has connecting guestrooms you can book for your group event or vacation.
Are there rooms with balconies that I can book at Rissai Valley, a Ritz-Carlton Reserve?
Yes, every guestroom at Rissai Valley, a Ritz-Carlton Reserve comes with a balcony with some featuring valley views.
Rissai Valley, a Ritz-Carlton Reserve Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 2 reviews
10 - Excellent
2
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Excellent
Joy
Apr 20, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joy
Stayed 1 night in Apr 2025