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The Reston Hotel, Newcastle South (Washington), Part of the AG Collection

Property class: 3

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Photo gallery for The Reston Hotel, Newcastle South (Washington), Part of the AG Collection

A hotel lobby with a reception desk, seating area, and vending machines.
A row of Tesla electric vehicle charging stations with a car parked in front.
A hotel entrance with a sign reading 'The Reston Hotel Washington.'
A conference room with a large clock, a projector, and a whiteboard.
A hotel room with two beds, a wooden headboard, a painting on the wall, and two wall-mounted lamps.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Emerson Rd, Washington, England, NE37 1LE
  • Place, Birtley Golf Club
    ‪19 min walk‬
  • Place, Birtley Leisure Centre
    ‪3 min drive‬
  • Place, St. James' Park
    ‪19 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a neatly made bed, two wall-mounted lamps, and a framed picture of a bridge.

Standard Double Room

8.2 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

A hotel room with two beds, a wooden headboard, a painting on the wall, and two wall-mounted lamps.

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Washington

Located within 2 miles (3 km) of Pelaw Grange Greyhound Stadium, The Reston Hotel, Newcastle South (Washington), Part of the AG Collection is within 3 miles (5 km) of Washington Old Hall. This 79-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.

What's nearby

  • Birtley Golf Club - 19 min walk - 1.0 mile
  • Birtley Leisure Centre - 3 min drive - 1.7 miles
  • Durham University - 15 min drive - 10.9 miles
  • St. James' Park - 19 min drive - 9.2 miles
  • Quayside - 20 min drive - 9.2 miles

Getting around

  • Pelaw Station - 8 min drive
  • Chester-le-Street Station - 11 min drive
  • Newcastle Intl. Airport (NCL) - 31 min drive

Restaurants

  • ‪The Red Lion - ‬5 min drive
  • ‪Burger King - ‬13 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Champs Sports Bar and Grill (formerly Chevys) - ‬8 min walk
  • ‪KFC - ‬4 min drive

About this property

The Reston Hotel, Newcastle South (Washington), Part of the AG Collection

The Reston Hotel, Newcastle South (Washington), Part of the AG Collection features free WiFi in public areas and a garden. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. This hotel also has a picnic area.
Guests can expect free WiFi and TVs with cable channels. Hair dryers and phones are other standard amenities. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 12.95 for adults and GBP 6.95 for children

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Assistive listening devices
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 12.95 for adults and GBP 6.95 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.

Frequently asked questions

What's there to do around The Reston Hotel, Newcastle South (Washington), Part of the AG Collection?

This hotel is located in Washington, close to Angel of the North, Lumley Castle, and Beamish Open Air Museum. You'll also find Washington Old Hall and Herrington Country Park within a short drive.

How much does it cost to stay at The Reston Hotel, Newcastle South (Washington), Part of the AG Collection?

As of Oct 4, 2026, prices found for a 1-night stay for 2 adults at The Reston Hotel, Newcastle South (Washington), Part of the AG Collection on Oct 18, 2026 start from $59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Reston Hotel, Newcastle South (Washington), Part of the AG Collection include a casino on the premises?

No, The Reston Hotel, Newcastle South (Washington), Part of the AG Collection doesn't have a casino.

Is there an indoor pool at The Reston Hotel, Newcastle South (Washington), Part of the AG Collection?

No, there is no indoor pool at this hotel.

Does The Reston Hotel, Newcastle South (Washington), Part of the AG Collection have a restaurant that serves breakfast?

The Reston Hotel, Newcastle South (Washington), Part of the AG Collection offers a full breakfast each morning for a surcharge though there is no restaurant.

Does The Reston Hotel, Newcastle South (Washington), Part of the AG Collection allow pets to stay free of charge?

No, pets aren't allowed at The Reston Hotel, Newcastle South (Washington), Part of the AG Collection.

How close is the airport from The Reston Hotel, Newcastle South (Washington), Part of the AG Collection?

The closest major airport to The Reston Hotel, Newcastle South (Washington), Part of the AG Collection is Newcastle Intl. Airport (NCL), which is 16.1 mi away (31 minutes by car). Another top airport is Durham (MME-Teesside Intl.), which is around 26.4 mi away.

The Reston Hotel, Newcastle South (Washington), Part of the AG Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 54 out of 114 reviews
Rating 8 - Good. 36 out of 114 reviews
Rating 6 - Okay. 9 out of 114 reviews
Rating 4 - Poor. 8 out of 114 reviews
Rating 2 - Terrible. 7 out of 114 reviews

8.2/10

Cleanliness

9.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness
Good value hotel.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of car parking all free rooms are clean comfortable beds and excellent hot shower
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was clean and staffs were nice
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Absolutely great stay! Wasnt expecting it to bed the best as it was really cheap however it was immaculate clean and the staff was so so lovely and will return back there in the future if needing a place to stay
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for the price. Room was very well appointed with great shower and plenty hot water. Staff were very attentive and breakfast cooked to order at a very good price. Bar was available too although I didnt use it. Plenty parking available close to reception and looked secure. Would definately stay again.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking on site free and easy, nice pub just down the road and a Toby Carvery.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Dated but clean and everything you could need. Parking available.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and breakfast piping hot and freshly cooked.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Really quiet room considering its location. Only noise came from neighbouring bedroom doors shutting (and ours rattling when they did so) Staff were lovely. Good breakfast offering included.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
The room was clean and good service from the staff.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of parking
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Reception team were great. Plenty of parking and the room was a good size.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean and well presented but you may need to bring an extra plug or 2 as I could only find 1 plug socket so I had to swap around charging. But overall it was a nice place to stay
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean and tidy staff very helpful and friendly, couple of bad points restaurant not doing main meals in the evening only panninis and pizza, but they do do a great breakfast also rooms need updating no power points or usb sockets near the bed so you better off taking extension lead
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st time staying and would definitely recommend to anyone from price safety cleanliness. Staff very friendly professional and helpful. Will be visiting again when bk in the area
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
Basic hotel with basic amenities. Hotel and rooms need upgraded.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Worth the fee, nothing special but a good nights sleep,
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff, rooms are clean and functional. Lots nearby.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly easy accessible and clean
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and tidy. Staff were very friendly. The area was convenient for my travels.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Was amazing great comfy bed i slept in the last morning thats how comfy it was. Room very clean indeed. Breakfast amazing and staff were wonderful couldnt ask for any thing better would highly recommend 👌. Location was excellent too. When working away again would definitely stay again. Thanks for a wonderful stay xx
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Breakfast was lovely, staff very good. Our room requires upgrading, no usb connections, no hairdryer, no tooth mugs in bathroom. Bed was comfortable, and location was suitable for us. Would stay again.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Affordable
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness
Basic room but clean and good shower. Bed wasn’t over comfortable but slept ok.
Stayed 2 nights in Dec 2025