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Holiday Inn Sunderland – City Centre by IHG

4.0 star property
Hotel with a restaurant, 5-minute walk to Sunderland Empire

Choose dates to view prices

Photo gallery for Holiday Inn Sunderland – City Centre by IHG

Exterior
Point of interest
Exterior
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Keel Square, Sunderland, England, SR1 3DS
  • Place, University of Sunderland
    ‪4 min walk‬
  • Place, Sunderland Empire
    ‪6 min walk‬
  • Place, Stadium of Light
    ‪9 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪32 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(34 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Sunderland

Located in Sunderland City Centre, Holiday Inn Sunderland – City Centre by IHG is within a 5-minute walk of Sunderland Empire and within 15 minutes of other popular attractions like University of Sunderland. This 120-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • University of Sunderland - 4 min walk - 0.3 miles
  • Sunderland Empire - 6 min walk - 0.3 miles
  • Mowbray Park - 6 min walk - 0.4 miles
  • Monkwearmouth Station Museum - 9 min walk - 0.5 miles
  • Stadium of Light - 9 min walk - 0.5 miles

Getting around

  • Sunderland Station - 6 min walk
  • University Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 44 min drive

Restaurants

  • ‪Caffè Nero - ‬5 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪BizR - ‬4 min walk
  • ‪Afk Bar - ‬4 min walk
  • ‪Coffea Caban - ‬7 min walk

About this property

Holiday Inn Sunderland – City Centre by IHG

Hotel with a restaurant, 5-minute walk to Sunderland Empire
At Holiday Inn Sunderland – City Centre by IHG, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.
50-inch LED TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Other amenities include coffee makers, phones, and ironing boards. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Restaurant
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 1,001 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 50.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Rollaway bed fee: GBP 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Property is also known as

Sunderland – City By Ihg
Holiday Inn Sunderland an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Hotel
Holiday Inn Sunderland – City Centre an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Sunderland
Holiday Inn Sunderland – City Centre by IHG Hotel Sunderland

Frequently asked questions

Is a free cancellation option available at Holiday Inn Sunderland – City Centre by IHG?

Holiday Inn Sunderland – City Centre by IHG offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Sunderland – City Centre by IHG?

As of Dec 3, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Sunderland – City Centre by IHG on Dec 7, 2025 start from $57.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Holiday Inn Sunderland – City Centre by IHG?

This hotel is situated in Sunderland City Centre within a 10-minute walk of Sunderland Empire, Mowbray Park, and Monkwearmouth Station Museum. You'll also find Stadium of Light and Herrington Country Park within a short drive.

Is there parking available at Holiday Inn Sunderland – City Centre by IHG?

No, there isn't parking available at the hotel.

Does Holiday Inn Sunderland – City Centre by IHG have a casino at the property?

No, Holiday Inn Sunderland – City Centre by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Sunderland – City Centre by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Holiday Inn Sunderland – City Centre by IHG?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include city views.

Does Holiday Inn Sunderland – City Centre by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Sunderland – City Centre by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Sunderland – City Centre by IHG serves buffet breakfast each morning for a surcharge from its restaurant.

Does Holiday Inn Sunderland – City Centre by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Sunderland – City Centre by IHG.

Does Holiday Inn Sunderland – City Centre by IHG have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Holiday Inn Sunderland – City Centre by IHG?

The closest major airport to Holiday Inn Sunderland – City Centre by IHG is Newcastle Intl. Airport (NCL), which is 22.4 mi away (44 minutes by car). Another top airport is Durham (MME-Teesside Intl.), which is around 27.4 mi away.

Can I book a room with a balcony at Holiday Inn Sunderland – City Centre by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Sunderland – City Centre by IHG.

Reviews

Holiday Inn Sunderland – City Centre by IHG Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 238 out of 346 reviews
Rating 8 - Good. 73 out of 346 reviews
Rating 6 - Okay. 21 out of 346 reviews
Rating 4 - Poor. 4 out of 346 reviews
Rating 2 - Terrible. 10 out of 346 reviews

Reviews

10/10 Excellent

valerie

Traveled with family
Fabulous overnight stay the minute you walk in the entrance it’s smells lovely , looks clean and modern Reception was very welcoming
Stayed 1 night in Aug 2025

10/10 Excellent

Mikhail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value hotel

Conveniently situated, this hotel was ideal for me. Everything was as I'd have hoped for - so no complaints from me!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Stayed 1 night in Aug 2025

10/10 Excellent

Fiona

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional. Noticing my birthday they gave me a little bottle of Prosecco. They advised us on how to get around, spoke to us about the area and what to see and do.
Stayed 2 nights in Aug 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely clean hotel with just a couple of minus points. The breakfast was very mediocre, hard overcooked eggs, dry overcooked bacon and cheap sausages. No parking, but there is a multi story nearby that cost £18.80 for the night. That to me is expensive.
Stayed 1 night in Aug 2025

8/10 Good

andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean staff very polite and extremely comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once again this hotel has lived up to its friendly reputation and hospitality. Rooms are so comfortable you get a good nights sleep, breakfast was amazing, great selection and hot. Shops could not be any more conveniently located.
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Very comfortable and modern hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Great Stay

The Sunderland Holiday Inn staff were wonderful. I had a bad fall at the theatre and when I got back they couldn’t have been more kind and helpful, especially Kieran. He offered to take me to A&E but I did not want to go. He bathed my wound and found a plaster for it. I cannot remember the name of the other receptionist but she was equally as kind and helpful. If there one downside, it was that the bedroom was very cold and had limited refreshments. Apart from that the room was very clean and the bed was comfortable and I enjoyed my stay immensely.
Stayed 1 night in Jul 2025

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location.

Modern, clean, freindly, very convenient for exploring town. Top marks to all the staff i encountered, would happily here stay again.
Stayed 1 night in May 2025

8/10 Good

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay again.

Grest stay, cant praise all the staff enough. Thank you.
Stayed 1 night in May 2025

8/10 Good

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost top marks

Great hotel. Staff very pleasant and helpfull. Good breakfast. Unfortunately no parking on site which was a little inconvenient.
Stayed 1 night in May 2025

10/10 Excellent

Oliver

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Pamela

Liked: Cleanliness
Disliked: Amenities
Staff unavailable. Restaurant unavailable.
Stayed 3 nights in May 2025

10/10 Excellent

Maria Teresa

Stayed 2 nights in Jun 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Booked for a family. Very centrally located and very friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff at this Hotel, only downside was the noisy Aircon which kept me awake for a while, (we were on 3rd floor above the vents).
Stayed 1 night in Jun 2025

10/10 Excellent

Eleanor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for short stay
Stayed 1 night in Jun 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Will

Stayed 1 night in Jun 2025