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Carlton Hotel

2.0 out of 5.0

Recent guest reviews

Booked this hotel as a one night stay for friends birthday. To start when we booked said paid on arrival.. then they took the full room price out of bank account the day before! Therefore we thought it was paid, get there next day and they say it was just to hold the room and we still had to pay so essentially we paid double! Which we couldn't afford really (£240!). Told by staff could take up to a week to get the money back! Then we had to pay damage fees of £30 each person and there was 3 of us sharing a room so was a further £90! So we spent £330 for a 1 night stay yes we will get it back but like I said can take a week! The actual rooms are clean enough but not worth the money I have to say. Won't be back. We were not informed about the holding money or damage fee and this spoilt out night as unfortunately I'm not a millionaire!

I booked a a room for a friend's birthday we booked here because of the pay on arrival but the day before they took the 120 payment which they pay back that can take up to a week!! So we also had to pay again in cash on arrival!! Then they wanted a 30 pound deposit per person in damage fees we all booked at different times but because the 7 of u came into together they wanted more money lucky one of our members had the 210 to pay them as we had already forked out double already for one room. Just put a massive downer on the day I wouldn't stay here again not a chance.

The staff are very friendly. The rooms were warm and clean. This is a cafe/bar area but everything shuts around midnight. For the price we paid it was more than adequate and the breakfast was perfect for us. Thank you.

Hotel was skanky £79 for a dingy room above the most raving bar ever which is attached to the hotel. For some reason the receptionist didn't want me to take the plastic key card out with us, I had to demand he gave me it. On the website it stated that breakfast was included but when we checked it was cereal and fruit not a proper breakfast. The shower was freezing cold. We were given a £20 discount when we complained about the shower, no arguments, he was obviously used to this complaint. This was fair as it's more of a £59 hotel than a £79. Wouldn't stay there again.

Stayed for 3 nights. Room was relatively clean. Shower was a nightmare, either frostbite cold or second degree burns, no comfortable middle. The plug didn't fit in the bath properly so had to keeps the taps on for the entirety of the bath. Got free kit kat's which was a positive. All in all it was good enough as a place to put your head. The staff were absolutely lovely, couldn't fault them. Breakfast was dismal and not worth paying for, after the first day we didn't go back. Cereal with warm milk and terrible toast.

Great value, good location, clean, quiet, & with friendly, helpful staff. just what we needed. We stayed here one night between Christmas and New Year while visiting my sister. Stayed here before and would stay here again.

Stayed here for 2 nights while on a course. Hotel looked ok on website and was reasonably priced. It is a short walk from metro station and i guess the area is fairly upmarket as there was a "little waitrose" opposite. On arrival at hotel the staff were friendly, i had a single room booked that was a little tired looking but perfectly clean and warm. The room was immaculately cleaned and tea coffee etc restocked in the morning. My only concern is that the hotel is attached to a public bar with a DJ playing tunes, most the rooms are above this and you can hear the music beats, light sleepers or early risers may struggle to sleep. Noise did seem to stop 11ish however. I wouldnt have any issues with staying here again.

I booked this for my daughters 18th for the weekend, one of the staff Derek was excellent he arranged for prosecco on ice for when she arrived and kept in contact with the prices so she was unaware, they paid for decorations in her room and a big number 18 helium balloons and even wrote her a card all on their expense, she was so impressed. Her room was lovely I would recommend this hotel for young couples as it's were accommodating to ur needs. Thanks Derek at the Carlton

If this was £50 and under, there wouldn't be a problem, but at £85 a night for a double room, I'd expect better. The decor in general was tried and worn out; needed more than just a lick of paint. The bathroom, although recently updated, looked like it had been grouted by Stevie Wonder; gaps in the floor tiles everywhere. The hair dryer was a wall mounted one from the 1940's and the radiator was stuck on high meaning I was sweating like a peado at the school gates while I was taking a dump. The floor boards were so squeaky too, Anne Frank wouldn't have lasted long if she lived there. The bed was fairly hard, only had one pillow and a "caravan" style cushion each and didn't have plugs anywhere near it to charge your mobile. Parking is ridiculous too. You have to park in the alley behind and there is a good possibility that you'll get blocked in by someone else, and if they've been drinking or aren't at the hotel when you want to leave - tough luck.

We got there and welcomed with a lovely smell piss...something similar to a nursing home. Needs a good clean, half eaten yoghurt pot left in wardrobe for us and found mould in water at breakfast. *Avoid

82/86 Osborne Road Newcastle-upon-Tyne England

Located in Jesmond, Carlton Hotel is within 2 miles (3 km) of popular attractions such as Grey's Monument and St. James' Park. This 36-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. Also close to this Newcastle-upon-Tyne hotel are Quayside and Gateshead Millennium Bridge.


Start your day off right with a free continental breakfast. At the end of the day, relax with a drink at the bar/lounge.


Carlton Hotel's 36 rooms are heated and provide coffee makers, free bottled water, and phones. Guests can expect to find TVs and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Rooms also include desks.

Property features

Guests staying at Carlton Hotel enjoy free WiFi in public areas and free newspapers. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables.

Room options

Single Room

Twin 1 | Sleeps 1

Twin Room

Twin 2 | Sleeps 2

Family Room

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

28% of guests recommend this hotel

Total of 114 reviews