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Crystalbrook Kingsley

Property class: 4.5

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Photo gallery for Crystalbrook Kingsley

Breakfast, lunch and dinner served
Lobby
Breakfast, lunch and dinner served
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
282 King St, Newcastle, NSW, 2300
  • Place, Newcastle Civic Theater
    ‪1 min walk‬
  • Place, Newcastle City Hall
    ‪1 min walk‬
  • Place, NEX
    ‪7 min walk‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪32 min drive‬

Room options

View all photos for Urban King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban King

9.4 out of 10
Exceptional
(69 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Park King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Park King

9.2 out of 10
Wonderful
(15 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Harbour King

9.2 out of 10
Wonderful
(11 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban Twin

8.4 out of 10
Very good
(6 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Park Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Park Twin

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban King Accessible

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban King Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Family Room

  • 624 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

About the neighborhood

Newcastle

Located in Newcastle City Centre, Crystalbrook Kingsley is adjacent to Newcastle Civic Theater and within a mile (2 km) of other popular sights like Newcastle Beach. This 130-room, 4.5-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Newcastle Civic Theater - 1 min walk - 0.0 miles
  • Newcastle City Hall - 1 min walk - 0.0 miles
  • Newcastle Civic Park - 2 min walk - 0.1 miles
  • NEX - 7 min walk - 0.4 miles
  • Newcastle Beach - 17 min walk - 0.9 miles

Getting around

  • Civic Station - 3 min walk
  • Newcastle, NSW (NTL-Williamtown) - 31 min drive

Restaurants

  • ‪Light Years - ‬3 min walk
  • ‪Rascal - ‬1 min walk
  • ‪Darks Espresso Bar - ‬3 min walk
  • ‪Jordan's Bakery Cafe - ‬5 min walk
  • ‪Clarendon Hotel - ‬2 min walk

About this property

Crystalbrook Kingsley

At Crystalbrook Kingsley, guests have access to free WiFi in public areas, free use of bicycles, and express check-in. Valet parking is available for AUD 50 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include express check-out, a terrace, and laundry facilities.
Guests can expect free WiFi and 55-inch Smart TVs with digital channels. Tempur-Pedic beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, espresso makers, and safes are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Reception
Little National Hotel Newcastle
Newcastle City Centre
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.6 out of 10, Exceptional, 690 reviews
$116 nightly
The price is $128
Apr 27 - Apr 28
Total with taxes and fees
Little National Hotel Newcastle

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.6 miles (AUD 15 per day)
  • Secured, covered valet parking on site (AUD 50 per day; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 39 for adults and AUD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ms Mary
  • Romberg's
  • Roundhouse

Things to do

  • Bicycle storage
  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Raised toilet seat (18 inches high)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 70.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 39 for adults and AUD 20 for children
  • Covered valet parking fee: AUD 50 per day (in/out privileges)
  • Nearby parking fee: AUD 15 per day (3281 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Crystalbrook Kingsley Hotel
Crystalbrook Kingsley Newcastle
Crystalbrook Kingsley Hotel Newcastle

Frequently asked questions

Are free cancellation options available at Crystalbrook Kingsley?

Crystalbrook Kingsley provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Crystalbrook Kingsley?

As of Apr 26, 2026, prices found for a 1-night stay for 2 adults at Crystalbrook Kingsley on May 24, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Crystalbrook Kingsley?

This hotel is situated in Newcastle City Centre, just steps from Newcastle City Hall and Newcastle Civic Park, and within a short walk of Newcastle Civic Theater. You'll also find Newcastle Beach and Foreshore Park less than a mile away.

Is parking available on site at Crystalbrook Kingsley?

Yes, secured valet parking is offered for AUD 50 per day with in/out privileges. Though parking is limited parking, wheelchair-accessible parking and bicycle parking are also available.

Are there luxury amenities available at Crystalbrook Kingsley?

Yes, some luxury features of this hotel include a restaurant, covered valet parking, and a bar/lounge.

Does Crystalbrook Kingsley have a casino at the property?

No, Crystalbrook Kingsley doesn't have a casino.

Will I find an indoor pool at Crystalbrook Kingsley?

No, there is no indoor pool at this hotel.

Is Crystalbrook Kingsley a good place to stay for couples?

Couples will appreciate amenities at this hotel, including a pillow menu and a rainfall showerhead in each guestroom, and some feature harbor view.

Does Crystalbrook Kingsley have a hot tub?

No, this hotel doesn't have a spa tub.

Does Crystalbrook Kingsley feature a restaurant that includes a breakfast menu?

Yes, Crystalbrook Kingsley serves a cooked-to-order breakfast for a surcharge each morning at Roundhouse.

Will Crystalbrook Kingsley allow pets to stay for free?

No, pets aren't allowed at Crystalbrook Kingsley though service animals are welcome.

Does Crystalbrook Kingsley have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Crystalbrook Kingsley?

The closest major airport to Crystalbrook Kingsley is Newcastle, NSW (NTL-Williamtown), which is 16.6 mi away (31 minutes by car).

Are there rooms with balconies that I can book at Crystalbrook Kingsley?

No, you won't find guestrooms with balconies at Crystalbrook Kingsley.

Crystalbrook Kingsley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 399 out of 612 reviews
Rating 8 - Good. 138 out of 612 reviews
Rating 6 - Okay. 45 out of 612 reviews
Rating 4 - Poor. 18 out of 612 reviews
Rating 2 - Terrible. 12 out of 612 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Five star all the way. Keep up the awesome work Crystalbrook!
Stayed 4 nights in Oct 2025

10/10 Excellent

giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

2/10 Terrible

John

Stayed 3 nights in Jan 2026

10/10 Excellent

Dorota, Vancouver

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The most comfortable mattress on the planet!
Stayed 2 nights in Jan 2026

10/10 Excellent

Noel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location, and friendly staff.
Stayed 3 nights in Jan 2026

8/10 Good

Jeff

Liked: Cleanliness, staff & service
Nice new modern hotel with great bar on the top floor
Stayed 1 night in Jan 2026

10/10 Excellent

ROBERT

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s a lovely spot to stay. Ideally located. Luxurious & very well staffed. Very happy.
Stayed 4 nights in Jan 2026

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Cleanliness
Room was not clean and iPad needed to order food or do anything was flat. Reception staff were very helpful trying to assist but didn’t seem empowered to do anything to compensate.
Stayed 1 night in Dec 2025

6/10 Okay

Rhoyd

Traveled with family
Liked: Cleanliness, staff & service
The room was clean and comfortable. The refrigerator worked properly. (BIG issue for me. Most other stays, its luke warm). The staff were friendly. The location is good, close to everything. BUT Breakfast... Only one guest ate Breakfast, the other stayed in bed. The hotel charged us for 2 eating breakfast 3 mornings in a row. $117 overcharged. And unwilling to refund. For this reason, won't go back. Will stay at Ridges only 300 metres away next tim
Stayed 3 nights in Dec 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great staff. Bed nice and comfy. Room service was very quick and tasty food
Stayed 1 night in Jan 2026

10/10 Excellent

Naomi

Liked: Cleanliness
Stayed 1 night in Dec 2025

8/10 Good

Jessica

Liked: Cleanliness
This hotel exceeded my expectations in terms of layout, style, comfortably and the hotel scent. It was completely let down by a few staff interactions. Between housekeeping, being extremely poor for our room Refresh, towels being taken not replaced, Calling the front desk asking for these to be replaced and then being questioned why we needed more towel towels opposed to just saying yes. Asking questions of the Front Desk and no one knowing answers that were pretty simple things. Any requests for things to be delivered to the room took multiple follow ups.
Stayed 2 nights in Dec 2025

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and tidy, the staff was very friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Alexandra Patricia

Stayed 3 nights in Dec 2025

10/10 Excellent

Narelle Marie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff the room everything was perfect. It’s a beautiful place. I’d recommend it to anybody. Great location central super.
Stayed 1 night in Dec 2025

10/10 Excellent

Vanessa

Stayed 1 night in Dec 2025

8/10 Good

Anthony

Stayed 2 nights in Dec 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities
The cleanness of the room, and topnotch customer service
Stayed 2 nights in Nov 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities
The room was lovely and very comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Jingchi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Terri, Canberra

Traveled with partner
Liked: Amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2025

10/10 Excellent

Savannah

They have wonderful modern amenities, the room was spotless and the service was friendly. :)
Stayed 1 night in Nov 2025

8/10 Good

Linda

Stayed 6 nights in Oct 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, really well designed. Excellent staff and the valet parking was fantastic.
Stayed 1 night in Nov 2025

8/10 Good

Liz

Traveled with family
Liked: Amenities, property conditions & facilities
Overall, enjoyed staying in this hotel. Good location for exploring the city and eateries. Liked the interior of room which is morden and chic. Check-in/out staff were helpful and efficient which made smooth process. Also really liked the idea of filtered water tap facility on corridor, which was useful. The reason I didn't give 5 star is the housekeeping issue. We stayed 2 nights but didn't empty rubbish bin and didn't vacuum bathroom floor so I could see long hairs on the bathroom floor. I didn't expect this service with 5 star hotel. One more thing I'd like to mention is that, would be better to have more towel haning hooks in the bathroom as I found a bit annoying that I couldn't hang my clothes while having shower.
Stayed 2 nights in Nov 2025