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Crystalbrook Kingsley

4.5 star property

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Photo gallery for Crystalbrook Kingsley

Breakfast, lunch and dinner served
Reception
Exterior
Breakfast, lunch and dinner served
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
282 King St, Newcastle, NSW, 2300
  • Place, Newcastle Civic Theater
    ‪1 min walk‬
  • Place, Newcastle City Hall
    ‪1 min walk‬
  • Place, NEX
    ‪7 min walk‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪24 min drive‬

Room options

View all photos for Urban King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban King

9.4 out of 10
Exceptional
(67 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Park King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Park King

9.0 out of 10
Wonderful
(14 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Harbour King

9.2 out of 10
Wonderful
(11 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban Twin

8.4 out of 10
Very good
(6 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Park Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Park Twin

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban King Accessible

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban King Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Family Room

  • 624 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

About the neighborhood

Newcastle

Located in Newcastle City Centre, Crystalbrook Kingsley is adjacent to Newcastle Civic Theater and within a mile (2 km) of other popular sights like Newcastle Beach. This 130-room, 4.5-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Newcastle Civic Theater - 1 min walk - 0.0 miles
  • Newcastle City Hall - 1 min walk - 0.0 miles
  • Newcastle Civic Park - 2 min walk - 0.1 miles
  • NEX - 7 min walk - 0.4 miles
  • Newcastle Beach - 16 min walk - 0.9 miles

Getting around

  • Civic Station - 3 min walk
  • Newcastle, NSW (NTL-Williamtown) - 31 min drive

Restaurants

  • ‪Light Years - ‬3 min walk
  • ‪Clarendon Hotel - ‬2 min walk
  • ‪Menya Makoto - ‬3 min walk
  • ‪Jordan's Bakery Cafe - ‬5 min walk
  • ‪Rascal - ‬1 min walk

About this property

Crystalbrook Kingsley

At Crystalbrook Kingsley, guests have access to free WiFi in public areas, free use of bicycles, and express check-in. Valet parking is available for AUD 50 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include express check-out, a terrace, and laundry facilities.
Guests can expect free WiFi and 55-inch Smart TVs with digital channels. Tempur-Pedic beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, espresso makers, and safes are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Holiday Inn Express Newcastle by IHG
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,005 reviews
$104 nightly
The price is $115
Mar 15 - Mar 16
Total with taxes and fees
Holiday Inn Express Newcastle by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.6 miles (AUD 15 per day)
  • Secured, covered valet parking on site (AUD 50 per day; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 39 for adults and AUD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ms Mary
  • Romberg's
  • Roundhouse

Things to do

  • Bicycle storage
  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Raised toilet seat (18 inches high)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 70.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 39 for adults and AUD 20 for children
  • Covered valet parking fee: AUD 50 per day (in/out privileges)
  • Nearby parking fee: AUD 15 per day (3281 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Crystalbrook Kingsley Hotel
Crystalbrook Kingsley Newcastle
Crystalbrook Kingsley Hotel Newcastle

Frequently asked questions

Are free cancellation options available at Crystalbrook Kingsley?

Crystalbrook Kingsley provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What can I see close to Crystalbrook Kingsley?

This hotel is situated in Newcastle City Centre, just steps from Newcastle City Hall and Newcastle Civic Theater, and within a short walk of Newcastle Local Court. You'll also find Newcastle Beach and Foreshore Park less than a mile away.

Will I be able to park at Crystalbrook Kingsley?

Yes, secured valet parking is offered for AUD 50 per day with in/out privileges. Though parking is limited, accessible parking and bicycle parking are also available.

Does Crystalbrook Kingsley have a casino at the property?

No, Crystalbrook Kingsley doesn't have a casino.

Will I find an indoor pool at Crystalbrook Kingsley?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Crystalbrook Kingsley?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a nature reserve.

Are there hot tubs at Crystalbrook Kingsley?

No, there isn't a spa tub at this hotel.

Does Crystalbrook Kingsley feature a restaurant that includes a breakfast menu?

Yes, Crystalbrook Kingsley serves a cooked-to-order breakfast for a surcharge each morning at Roundhouse.

Will Crystalbrook Kingsley allow pets to stay for free?

No, pets aren't allowed at Crystalbrook Kingsley though service animals are welcome.

Does Crystalbrook Kingsley have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Crystalbrook Kingsley?

The closest major airport to Crystalbrook Kingsley is Newcastle, NSW (NTL-Williamtown), which is 16.6 mi away (31 minutes by car).

Are there rooms with balconies that I can book at Crystalbrook Kingsley?

No, there aren't any guestrooms with balconies at Crystalbrook Kingsley.

Crystalbrook Kingsley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 389 out of 598 reviews
Rating 8 - Good. 136 out of 598 reviews
Rating 6 - Okay. 45 out of 598 reviews
Rating 4 - Poor. 17 out of 598 reviews
Rating 2 - Terrible. 11 out of 598 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jingchi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Terri, Canberra

Traveled with partner
Liked: Amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2025

10/10 Excellent

Savannah

They have wonderful modern amenities, the room was spotless and the service was friendly. :)
Stayed 1 night in Nov 2025

8/10 Good

Linda

Stayed 6 nights in Oct 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, really well designed. Excellent staff and the valet parking was fantastic.
Stayed 1 night in Nov 2025

8/10 Good

Liz

Traveled with family
Liked: Amenities, property conditions & facilities
Overall, enjoyed staying in this hotel. Good location for exploring the city and eateries. Liked the interior of room which is morden and chic. Check-in/out staff were helpful and efficient which made smooth process. Also really liked the idea of filtered water tap facility on corridor, which was useful. The reason I didn't give 5 star is the housekeeping issue. We stayed 2 nights but didn't empty rubbish bin and didn't vacuum bathroom floor so I could see long hairs on the bathroom floor. I didn't expect this service with 5 star hotel. One more thing I'd like to mention is that, would be better to have more towel haning hooks in the bathroom as I found a bit annoying that I couldn't hang my clothes while having shower.
Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

10/10 Excellent

Kimberley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was lovely. We caught the tram a few times only when it was raining. Close to everywhere we wanted. Staff was very helpfull and the place was very clean and easy to use.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Everything everyone helpful and polite
Stayed 4 nights in Oct 2025

10/10 Excellent

Zoe

Stayed 1 night in Oct 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary stay. Close to dinner and breakfast
Stayed 1 night in Oct 2025

6/10 Okay

Linda

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
We thought we would try here as we’ve heard it’s the best in Newcastle. We were so wrong! We had to clean the outside of the toilet as there was some brown matter on it! The shower was mouldy and there was a wet dirty shower cleansing puff sponge hanging on the shower head. The floor was dirty in the bathroom. We couldn’t get the TV to work. Very disappointing as this is one of the most expensive places to stay in Newcastle. We will never be back.
Stayed 1 night in Oct 2025

10/10 Excellent

Kylie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC kept very comfortable and staff very friendly and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Melanie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing view from the rooftop, great amenities in the room, comfortable bed, quiet room, and felt well looked after by staff with their consideration for guest needs. One of my favourite hotels to stay at.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Stayed 1 night in Jul 2025

10/10 Excellent

Greg

Stayed 2 nights in Oct 2025

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
We booked an Urban King room and were allocated level 5. We didn’t get off to a great start. The instructions we were given was for valet parking park in the 5 min valet zone out the front. I expected to find a valet zone sign. There is none. Check-i was polite but far from welcoming or friendly. We were referred to the in-room tablet for hotel information. This is a disaster. It’s slow and clunky and sometimes freezes. eg. To see the breakfast menu you have to click on the roundhouse restaurant (how do you know that’s where breakfast is?) then click on lunch and dinner then click on breakfast. The same tablet has menus for the bar and restaurant and says the bar opens at 5. It really opens at 5:30 so we spent some fun times in the lifts with several other couples trying to get to the bar without success. The restaurant has a set 3 course menu (according to the tablet) and we couldn’t see any pre-theatre dining option. Over the phone they had taken my dinner reservation for 5:30 but it wasn’t in the system when I checked in and the restaurant doesn’t open until 6 anyway. The room is modern and nice. Aircon and wifi worked well. There was some road noise, corridor noise and city hum so I’m glad I brought earplugs. It’s right next door to the Civic Theatre which is handy for shows (but a pre-theatre menu would make it even handier). We slept well. Breakfast was very good. There’s a selection from the cold buffet and hot items are chosen from an a la carte menu. Nice.
Stayed 1 night in Oct 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

William

Liked: Amenities
Did not have breakfast
Stayed 2 nights in Oct 2025

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
The beds were very uncomfortable
Stayed 2 nights in Oct 2025

10/10 Excellent

Anne-Maree

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful modern and comfortable room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rochelle

Stayed 1 night in Sep 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Kavitha

Stayed 1 night in Oct 2025