I really enjoyed staying here. Having a small kitchen is a plus.
The property was ok. But it definitely smelled like smoke even though it clearly said its non smoking. A lot of really shady characters, and walking in a hallway it sounded like people were fighting in some rooms. I don’t understand why the hotel wouldn’t enforce basic policies. Spend extra ten bucks a night and stay next door just for the peace of mind.
I really loved the hospitality the host showered me with. Her name was Seyi. She was very pleasant and helpful.
Very average - thought prior ratings better than it was - but staff were good
I love it and I will be back there to enjoy my stay me and my wife
Overall, the room was clean and the staff at night was very pleasant. However, there were a total of 3 unexpected interruptions in the morning and it ruined my whole day. I needed to sleep quietly since I had been driving for more than 10 hrs and expected to drive another 11 hrs the next day. I checked in late and night so I planned to sleep in until 10:30 am, and leave right away for the road trip. Instead.. -at 8:00 am, the housekeeper knocks on the door, -at 10:00 am, the front desk had "called" my room and ask if I had been checked out(duh...), -at 10:17 am, the front desk staff knocks on the door loudly and when I didn't respond, she barged into the room and asked: "are you checking out?"(duh.... x2) Are they out of their minds???? (Their check out time is 11:00 am) I could not concentrate on the road for the next 11 hrs driving because of these unexpected 3 attempts from the hotel to kick me out early so badly, and regretted that I should have chosen another hotel or slept in the car if I had known that I could sleep for only 4 hrs.
The room was very clean but, the tv ddnt show the channels, the WIFi was having issues & I ddnt like how stray ppl just hung around the property,sleeping in the lobby, almost if it was a place for prostitution& drugs.
I had to rebook my stay due to a date error on my part. I did this several days before my stay. The "original " price was $132..... the rebooked price was $159. When I got to the property and checked in, it ended up being $215. On top of that.... I was also charged the original $132! It's not a bad place to stay, but not for almost $350!
Nice location and good price for that location. Will stay again
Jersey Gardens Outlet Mall is a short stroll from Extended Stay America Elizabeth - Newark Airport, and other popular attractions like Military Park are within a 10-minute drive. This 149-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:30 AM.
All 149 air-conditioned accommodations feature kitchens and space to spread out with dining areas and sitting areas. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Coffee makers, phones, and ironing boards are also standard. Housekeeping is available on request.
At Extended Stay America Elizabeth - Newark Airport, guests have access to coffee in a common area and laundry facilities. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.
I really enjoyed staying here. Having a small kitchen is a plus.
All of us at Extended Stay America appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
The property was ok. But it definitely smelled like smoke even though it clearly said its non smoking. A lot of really shady characters, and walking in a hallway it sounded like people were fighting in some rooms. I don’t understand why the hotel wouldn’t enforce basic policies. Spend extra ten bucks a night and stay next door just for the peace of mind.
Alex, thank you for your review. We are sorry for the noise you experienced while you were here. Kindly note, our front desk is available 24 hours a day to resolve issues such as this, so we would have been happy to place you in another room had you alerted us. Also, know we adhere to a strict 'no smoking' policy and enforce it with a cleaning fee when we find evidence of smoking in a guest room. We appreciate you bringing this issue to our attention and regret the inconvenience this caused. Please consider giving us another opportunity the next time your travels bring you this way. Sincerely, Hotel Management
I really loved the hospitality the host showered me with. Her name was Seyi. She was very pleasant and helpful.
Samirah, thank you for choosing to stay at Extended Stay America. We are delighted you enjoyed your visit to our hotel. We are also glad to read your comments regarding the excellent service you received from our staff member Seyi and how she exceeded your expectations. We will also be sure to share your kind compliments with her as she will be so pleased. It was a pleasure having you as our guest and we look forward to welcoming you back soon. Sincerely, Hotel Management
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Very average - thought prior ratings better than it was - but staff were good
Thank you for your review. We are happy you liked our friendly staff, but we are sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. We are confident you will have a better experience. Sincerely, Hotel Management
I love it and I will be back there to enjoy my stay me and my wife
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Overall, the room was clean and the staff at night was very pleasant. However, there were a total of 3 unexpected interruptions in the morning and it ruined my whole day. I needed to sleep quietly since I had been driving for more than 10 hrs and expected to drive another 11 hrs the next day. I checked in late and night so I planned to sleep in until 10:30 am, and leave right away for the road trip. Instead.. -at 8:00 am, the housekeeper knocks on the door, -at 10:00 am, the front desk had "called" my room and ask if I had been checked out(duh...), -at 10:17 am, the front desk staff knocks on the door loudly and when I didn't respond, she barged into the room and asked: "are you checking out?"(duh.... x2) Are they out of their minds???? (Their check out time is 11:00 am) I could not concentrate on the road for the next 11 hrs driving because of these unexpected 3 attempts from the hotel to kick me out early so badly, and regretted that I should have chosen another hotel or slept in the car if I had known that I could sleep for only 4 hrs.
Thank you for your review. We are sorry your sleep was disturbed by our staff and the inconvenience it caused. We strive to provide wonderful hospitality to all of our guests, but we let you down. Your feedback is important to us, and we will use it to improve our services going forward. Once more, we do apologize. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Mark, thank you for the generous review of Extended Stay America. We are glad you had a comfortable experience and that our well-equipped kitchenette added to the convenience of your stay. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management