its ok
caurtesy
I went to better hotels with lower deposit fees so $100 is a lot to ask for a hotel like this. & I still haven’t gotten my money back yet, it’s been days. It’s okay, just won’t happen again 😁✌
I was charged more than i expected. No additional charges were stipulated on my reservation
Miserable employees terrible rooms stay somewhere else if possible
I really enjoyed staying here. Having a small kitchen is a plus.
The property was ok. But it definitely smelled like smoke even though it clearly said its non smoking. A lot of really shady characters, and walking in a hallway it sounded like people were fighting in some rooms. I don’t understand why the hotel wouldn’t enforce basic policies. Spend extra ten bucks a night and stay next door just for the peace of mind.
I really loved the hospitality the host showered me with. Her name was Seyi. She was very pleasant and helpful.
Very average - thought prior ratings better than it was - but staff were good
I love it and I will be back there to enjoy my stay me and my wife
Overall, the room was clean and the staff at night was very pleasant. However, there were a total of 3 unexpected interruptions in the morning and it ruined my whole day. I needed to sleep quietly since I had been driving for more than 10 hrs and expected to drive another 11 hrs the next day. I checked in late and night so I planned to sleep in until 10:30 am, and leave right away for the road trip. Instead.. -at 8:00 am, the housekeeper knocks on the door, -at 10:00 am, the front desk had "called" my room and ask if I had been checked out(duh...), -at 10:17 am, the front desk staff knocks on the door loudly and when I didn't respond, she barged into the room and asked: "are you checking out?"(duh.... x2) Are they out of their minds???? (Their check out time is 11:00 am) I could not concentrate on the road for the next 11 hrs driving because of these unexpected 3 attempts from the hotel to kick me out early so badly, and regretted that I should have chosen another hotel or slept in the car if I had known that I could sleep for only 4 hrs.
The Mills at Jersey Gardens is a short stroll from Extended Stay America Suites Elizabeth Newark Airport, and other popular attractions like Military Park are within a 10-minute drive. This 149-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.
All 149 air-conditioned accommodations feature kitchens and space to spread out with dining areas and sitting areas. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Coffee makers, phones, and ironing boards are also standard. Housekeeping is available on request.
At Extended Stay America Suites Elizabeth Newark Airport, guests have access to coffee in a common area and laundry facilities. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.
its ok
caurtesy
I went to better hotels with lower deposit fees so $100 is a lot to ask for a hotel like this. & I still haven’t gotten my money back yet, it’s been days. It’s okay, just won’t happen again 😁✌
Thank you for your review. We were disheartened to read our accommodations did not provide the value you were hoping for. If you have any queries unresolved regarding the charges, please reach out to us. We value your business and hope you will give us another opportunity to provide a better experience on your next stay. Sincerely, Hotel Management
I was charged more than i expected. No additional charges were stipulated on my reservation
Thank you for being our guest and for reviewing your stay. We regret you were unhappy with the cost of your stay. As this is an anonymous review, we request you to reach out to our front desk, and we would be more than happy to resolve any queries you may have. We hope to have the chance to welcome you back and restore your confidence in us. Sincerely, Hotel Management
Miserable employees terrible rooms stay somewhere else if possible
Thank you for being our guest and for sharing your feedback. We are sorry for the cleanliness issues you experienced in your suite. We will share your comments with our housekeeping team and make sure we are more diligent going forward. We hope you will allow us to host you again so that we can provide you with a better experience and restore your trust in us. Sincerely, Hotel Management
I really enjoyed staying here. Having a small kitchen is a plus.
Mark, thank you for the generous review of Extended Stay America. We are glad you had a comfortable experience and that our well-equipped kitchenette added to the convenience of your stay. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America, Sincerely, Hotel Management