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Salisbury Hotel

3.0 out of 5.0

Recent guest reviews

I have been staying at the Salisbury for many years. And while it is an older hotel, it is consistently clean, affordable, and is located in a wonderful area (across from Carnegie Hall!). The staff are helpful and quick to assist with any type of problem. I typically book the room with a living room suite, which offers additional space that is rarely found in a New York hotel.

I have been to New York more times than I can count, always at premium name-brand properties. As nice and glitzy and 'prestige' as they are you pay out the nose, if you think about it, it is just to SLEEP. Sure they have impressive entrances, lobbies, hotel bars and restaurants and other amenities, but New York is all about the city. The Salisbury is none of that. You could walk past it and miss it. There is no restaurant, no bar, and the lobby is a little plain, but it offers two great things; a fabulous location and a quiet, homey old-world feel that make you think you're in a 1930's apartment than a hotel. (see next) [No room to write this below so...] WARNNG: No loading zone in front; desk clerk said they WILL ticket you even if unloading! So do so quickly and move your car ASAP. Great news; hotel discounted parking 1 block away at $25 a day!

The gentleman at the front door were wonderful. Friendly, engaging, pleasant. Very helpful. Check in was OK although the person checking us in didn't look at me once. We were told parking was $24 overnight until we left the next day. We didn't realize it was just 24 hrs and that was not communicated to us. We went to pick up our car 24 hrs and 53 mins after and we're being charged double the price. When I asked to speak to a Mgr, she would only talk to me on the phone-never came down and spoke to me in person. She was abrupt, lacked empathy, placed blame on me, and said it's not fair the hotel would have to pay for it (while it may have been my responsibility to ask exact timeframes of the garage even if they told me I could explore the city on our 2md day-Hospitality 101 does not encourage you to make your guests feel badly.) She said she would call the lobby phone back. She never did. Instead some other guy was directed to get me some petty cash (great! They were making it right!) But since he was busy another person got the money. He scowled at me and asked "so what was the problem?" And I said we were 53 mins late to get our car. He then started to berate me and asked "And you weren't concerned about going over?" The situation was being resolved-He did not need to continue to make me feel badly for the misinformation I received from the hotel. This whole event left a bad taste in my mouth. Seems like the manager and front desk employees could use some training.

The Salisbury Hotel was a very pleasant experience. Our room was quiet and comfortable. We had a refrigerator and microwave and small sink apart from the bath. While there is room for some cosmetic improvements due to aging decor, our needs were met comfortably.

Hotel was recommended by friends. We were there during the Macy's Thanksgiving Day parade and all we had to do is walk out the front door and look to the left... It was great! The hotel is near everything. Subway is at corner. Short walk to Time Square and Central Park. Couldn't ask for more.

Courteous staff, big room, no problems. Arrived early and completed check in. Bellman held bags so we could begin to explore around town.

Facility is dated but clean, pleasant staff and good location

in town for work and family reasons. location was convenient and affordable which works well for us!

The hotel is conveniently situated walking distance to most uptown activities, but the furniture is old and neglected with torn upholstery cover. The original bath plug is not working and the rubber plug provide is black with mold. The old window fitted airconditioning units allow all the street noise into your room right through the night.

This is an excellent home base for a visit to Manhattan. Located in the middle of the block with separate subway lines at each end, the hotel is also two blocks from several bus lines (and Central Park) and across the street from Carnegie Hall. Rooms in Manhattan are notoriously tiny - my last was 90 sq. feet and I couldn't walk around the bed. Our room at Salisbury with two double beds was 280 sq. feet with a walk-in closet and small kitchenette that had a sink, microwave, coffee pot, and big mini-fridge. There was also a desk and two chairs. While the rooms are dated, they were exceptionally clean and included the basic amenities. There was an iron and hair dryer, coffee (to brew) was provided daily, and there was soap, shampoo, and lotion. If you prefer conditioner, bring it. We got ours at the drug store at the end of the block. The hotel does offer wi-fi for a daily fee. This is standard in NYC - in 10 years of annual visits, there was one hotel w/free wi-fi. This hotel doesn't have many facility amenities - no fitness center, spa, or restaurant, but you can find all of those things within a block or two (or skip the gym and run in central park). The lobby was nice and the staff was very friendly and . The elevators are old and there are only two - so expect a short wait. For the value, location, cleanliness, and space, Salisbury Hotel is highly recommended. I'll stay again next time I'm in NY.

Good hotel not many outlets in the room charge of devices a challenge

Main issue with hotel is that the occupant has no control over heating the room. If the weather is cold you have no thermostat to raise or lower the room temperature according to your preferences.

The suite was spacious very well decorated in a restained style. Lots and lots of storage space. The shower was excellent. Would definitely stay here again if visiting New York.

Great location. Friendly, small. Everything you need including a mini kitchen. This is our "go to" hotel choice when our NYC.

Well situated for musical, theatrical venues and Central Park

Happy to be in a very nice locación and very confortable, but it was a surtirse that the hotel has no wifi and the "provider" has a very bad service, por connection, we were not able to open any page or connection through internet, extremely slow

The only good thing about this hotel is a location

Hotel was clean with very comfortable beds. Close to subway for local travel. Older hotel, living room could use an update but great place to lay your head.

Hotel is located at a prime location. The size of the room is excellent compared to the size of other hotels I have stayed at. It's a bit dated but serves my purpose of bed and bathroom with generous amount of space. Will definitely stay again.

During my stay we ate in the room. I saw some movement and it turned out to be a mouse!! We were staying in a higher floor so it's safe to assume that the lower floors had the same problem too. The hotel staff were courteous and addressed our needs. It's a shame because the hotel has an excellent location.

123 W 57th St New York NY

Hotel highlights

  • Walking distance to Carnegie Hall and Rockefeller Center
  • WiFi in rooms and public areas (fees apply)
  • Business center
  • Concierge services

Located in Central New York City, Salisbury Hotel is adjacent to Carnegie Hall and within a 10-minute walk of other popular attractions like Ed Sullivan Theater. This 196-room, 3-star hotel welcomes guests with conveniences like a business center, concierge services, and express check-in. Centrally located in Manhattan, the hotel is also a short walk from Rockefeller Center and Barney's.


Dining

Savor a meal from the comfort of your room with room service.


Rooms

Salisbury Hotel's 196 rooms are air-conditioned and provide microwaves, safes, and ironing boards. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms have hair dryers and designer toiletries. Desks are also included.


Property features

Guests of Salisbury Hotel enjoy WiFi in public areas, a business center, and express check-in. Self parking is available for USD 24 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-out and a porter/bellhop.

Room options

Suite, 1 King Bed

King 1 | Sleeps 2

Suite, 2 Double Beds

Full 2 | Sleeps 4

Standard rooms Two Double Beds/No Pantry

Full 2 | Sleeps 4

Standard Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for Salisbury Hotel

Everyone (61) Couples (1) Students (1) Family (3)
5

nice hotel in a great location.

Everyone

I have been staying at the Salisbury for many years. And while it is an older hotel, it is consistently clean, affordable, and is located in a wonderful area (across from Carnegie Hall!). The staff are helpful and quick to assist with any type of problem. I typically book the room with a living room suite, which offers additional space that is rarely found in a New York hotel.

By , from Georgia on Dec 16, 2017

4

why stay at high priced "trophy" hotels? value!

Everyone

I have been to New York more times than I can count, always at premium name-brand properties. As nice and glitzy and 'prestige' as they are you pay out the nose, if you think about it, it is just to SLEEP. Sure they have impressive entrances, lobbies, hotel bars and restaurants and other amenities, but New York is all about the city. The Salisbury is none of that. You could walk past it and miss it. There is no restaurant, no bar, and the lobby is a little plain, but it offers two great things; a fabulous location and a quiet, homey old-world feel that make you think you're in a 1930's apartment than a hotel. (see next) [No room to write this below so...] WARNNG: No loading zone in front; desk clerk said they WILL ticket you even if unloading! So do so quickly and move your car ASAP. Great news; hotel discounted parking 1 block away at $25 a day!

By , from Washington DC on Dec 13, 2017

3

good start-rude finish.

Everyone

The gentleman at the front door were wonderful. Friendly, engaging, pleasant. Very helpful. Check in was OK although the person checking us in didn't look at me once. We were told parking was $24 overnight until we left the next day. We didn't realize it was just 24 hrs and that was not communicated to us. We went to pick up our car 24 hrs and 53 mins after and we're being charged double the price. When I asked to speak to a Mgr, she would only talk to me on the phone-never came down and spoke to me in person. She was abrupt, lacked empathy, placed blame on me, and said it's not fair the hotel would have to pay for it (while it may have been my responsibility to ask exact timeframes of the garage even if they told me I could explore the city on our 2md day-Hospitality 101 does not encourage you to make your guests feel badly.) She said she would call the lobby phone back. She never did. Instead some other guy was directed to get me some petty cash (great! They were making it right!) But since he was busy another person got the money. He scowled at me and asked "so what was the problem?" And I said we were 53 mins late to get our car. He then started to berate me and asked "And you weren't concerned about going over?" The situation was being resolved-He did not need to continue to make me feel badly for the misinformation I received from the hotel. This whole event left a bad taste in my mouth. Seems like the manager and front desk employees could use some training.

By on Dec 13, 2017

4

great location, exceptional courtesy and service

Everyone

The Salisbury Hotel was a very pleasant experience. Our room was quiet and comfortable. We had a refrigerator and microwave and small sink apart from the bath. While there is room for some cosmetic improvements due to aging decor, our needs were met comfortably.

By , from Upstate NY on Dec 10, 2017

5
Families

Hotel was recommended by friends. We were there during the Macy's Thanksgiving Day parade and all we had to do is walk out the front door and look to the left... It was great! The hotel is near everything. Subway is at corner. Short walk to Time Square and Central Park. Couldn't ask for more.

By on Dec 4, 2017

5

nice hotel, close to many ammenties

Couples

Courteous staff, big room, no problems. Arrived early and completed check in. Bellman held bags so we could begin to explore around town.

By , from Lexington, SC on Dec 1, 2017

4
Everyone

Facility is dated but clean, pleasant staff and good location

By on Nov 29, 2017

4
Families

in town for work and family reasons. location was convenient and affordable which works well for us!

By on Nov 15, 2017

2
Everyone

The hotel is conveniently situated walking distance to most uptown activities, but the furniture is old and neglected with torn upholstery cover. The original bath plug is not working and the rubber plug provide is black with mold. The old window fitted airconditioning units allow all the street noise into your room right through the night.

By on Nov 15, 2017

5

clean, spacious rooms in a prime location

Everyone

This is an excellent home base for a visit to Manhattan. Located in the middle of the block with separate subway lines at each end, the hotel is also two blocks from several bus lines (and Central Park) and across the street from Carnegie Hall. Rooms in Manhattan are notoriously tiny - my last was 90 sq. feet and I couldn't walk around the bed. Our room at Salisbury with two double beds was 280 sq. feet with a walk-in closet and small kitchenette that had a sink, microwave, coffee pot, and big mini-fridge. There was also a desk and two chairs. While the rooms are dated, they were exceptionally clean and included the basic amenities. There was an iron and hair dryer, coffee (to brew) was provided daily, and there was soap, shampoo, and lotion. If you prefer conditioner, bring it. We got ours at the drug store at the end of the block. The hotel does offer wi-fi for a daily fee. This is standard in NYC - in 10 years of annual visits, there was one hotel w/free wi-fi. This hotel doesn't have many facility amenities - no fitness center, spa, or restaurant, but you can find all of those things within a block or two (or skip the gym and run in central park). The lobby was nice and the staff was very friendly and . The elevators are old and there are only two - so expect a short wait. For the value, location, cleanliness, and space, Salisbury Hotel is highly recommended. I'll stay again next time I'm in NY.

By , from portland, or on Nov 14, 2017