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Lotte New York Palace

Property class: 4.5
VIP Access

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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
455 Madison Ave, New York, NY, 10022
  • Place, 5th Avenue
    ‪1 min walk‬
  • Place, Rockefeller Center
    ‪2 min walk‬
  • Place, Times Square
    ‪10 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪45 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Executive Suite, 1 King Bed, Tower

A bedroom with a bed, bedside tables, a television, and a framed artwork on the wall.

Executive Suite, 1 King Bed, Tower

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 655 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Skyline Cathedral View)

A hotel room with two beds, a desk, a chair, and a window with a view of a cityscape.

Room, 2 Double Beds (Skyline Cathedral View)

9.0 out of 10
Wonderful
(31 reviews)
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Skyline Cathedral View)

A hotel room with a large bed, a desk, a chair, and a view of tall buildings through large windows.

Room, 1 King Bed (Skyline Cathedral View)

9.2 out of 10
Wonderful
(24 reviews)
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Palace Studio Suite King

A hotel room with a large bed, a nightstand, a chair, and a small table.

Palace Studio Suite King

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 405 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Tower

A hotel room with a large window, a desk, two beds, and a TV.

Room, 2 Double Beds, Tower

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 465 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Tower

A hotel room with a large bed, a desk with a chair, a bench, two nightstands, and a window with curtains.

Room, 1 King Bed, Tower

  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a window with a view of a cityscape.

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(68 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Cathedral View)

A hotel room with two beds, a desk, a chair, and a window with a view of a cityscape.

Room, 2 Double Beds (Cathedral View)

8.6 out of 10
Excellent
(45 reviews)
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk with two chairs, a television, and a view of the city through large windows.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(58 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Cathedral View)

A hotel room with a large bed, a dining table with chairs, a view of a building with intricate architecture, and a television on a cabinet.

Room, 1 King Bed (Cathedral View)

9.2 out of 10
Wonderful
(50 reviews)
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Tower (Corner)

A modern hotel room with a dining area, a sofa set, a chandelier, and a large window with blinds.

Suite, 1 King Bed, Tower (Corner)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 1210 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Towers, King)

A modern living room with a large window, a flat-screen TV, a dining area, and a sofa.

Suite, 1 Bedroom (Towers, King)

  • City view
  • 1065 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Palace, King)

A modern hotel room with a sofa, armchairs, a glass coffee table, and a painting on the wall.

Suite, 1 Bedroom (Palace, King)

  • City view
  • 790 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite (Palace)

A dining room with a long table set for six, large windows with a city view, a chandelier, and a painting on the wall.

Signature Suite (Palace)

  • City view
  • 1160 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Skyline Cathedral View)

A hotel room with a large bed, a desk, a chair, and a view of tall buildings through large windows.

Room, 1 King Bed, Accessible (Skyline Cathedral View)

7.6 out of 10
Good
(4 reviews)
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Skyline Cathedral View)

A hotel room with two beds, a desk, a chair, and a window with a view of a cityscape.

Room, 2 Double Beds, Accessible (Skyline Cathedral View)

  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Cathedral View)

A hotel room with a large bed, a dining table with chairs, a view of a building with intricate architecture, and a television on a cabinet.

Room, 1 King Bed, Accessible (Cathedral View)

8.0 out of 10
Very good
(1 review)
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Cathedral View)

A hotel room with two beds, a desk, a chair, and a window with a view of a cityscape.

Room, 2 Double Beds, Accessible (Cathedral View)

  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible

A hotel room with a large bed, a desk with two chairs, a television, and a view of the city through large windows.

Superior Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Accessible

A hotel room with two beds, a desk, a chair, and a window with a view of a cityscape.

Superior Room, 2 Double Beds, Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Accessible, Tower

A hotel room with a large window, a desk, two beds, and a TV.

Room, 2 Queen Beds, Accessible, Tower

  • City view
  • 465 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Tower (Corner)

A modern living room with a glass coffee table, a sofa with patterned cushions, a dining table with chairs, and large windows with a city view.

Suite, 1 King Bed, Accessible, Tower (Corner)

  • City view
  • 1210 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Suite, Accessible (Palace)

A modern living room with a glass coffee table, a sofa with patterned cushions, a dining table with chairs, and large windows with a city view.

Signature Suite, Accessible (Palace)

  • City view
  • 1160 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Tower

A hotel room with a large bed, a desk with a chair, a bench, two nightstands, and a window with curtains.

Room, 1 King Bed, Accessible, Tower

  • City view
  • 465 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Accessible, Tower

A bedroom with a bed, bedside tables, a television, and a framed artwork on the wall.

Executive Suite, 1 King Bed, Accessible, Tower

  • City view
  • 655 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Studio, 2 Queen Beds, Tower

A bedroom with a bed, bedside tables, a television, and a framed artwork on the wall.

Executive Studio, 2 Queen Beds, Tower

  • City view
  • 655 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Tower (Corner with Pantry)

A modern hotel room with a dining area, a sofa set, a chandelier, and a large window with blinds.

Suite, Tower (Corner with Pantry)

  • City view
  • 1210 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite (Palace, King and Two Doubles)

A hotel room with a bed, a sofa, a bench, a nightstand, and a window with a view of buildings.

Family Suite (Palace, King and Two Doubles)

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 765 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Double Beds

View all photos for Family Suite (Palace, 2 Kings)

A hotel room with a bed, a sofa, a bench, a nightstand, and a window with a view of buildings.

Family Suite (Palace, 2 Kings)

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 765 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Suite, 2 Bedrooms, Corner (Corner)

A modern hotel room with a dining area, a sofa set, a chandelier, and a large window with blinds.

Suite, 2 Bedrooms, Corner (Corner)

  • City view
  • 1675 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Accessible Towers Corner Suite with Pantry

A modern hotel room with a dining area, a sofa set, a chandelier, and a large window with blinds.

Accessible Towers Corner Suite with Pantry

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Hastens Ultimate Sleep Suite

Hastens Ultimate Sleep Suite | Premium bedding, in-room safe, desk, laptop workspace

Hastens Ultimate Sleep Suite

  • City view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite (Imperial)

A luxurious bedroom with a large bed, ornate curtains, and gold accents.

Suite (Imperial)

  • City view
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed

View all photos for Suite (Towers Penthouse)

Suite (Towers Penthouse) | Living area | Plasma TV, pay movies

Suite (Towers Penthouse)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, Multiple Beds, Tower (Towers Skyview Two Bedroom Suite)

Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Tower (Towers Skyview Two Bedroom Suite)

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Suite, Tower (Towers Skyview Suite)

Premium bedding, in-room safe, desk, laptop workspace

Suite, Tower (Towers Skyview Suite)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Tower (Towers Skyview Three Bedroom Suite)

Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Tower (Towers Skyview Three Bedroom Suite)

  • City view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

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About the neighborhood

New York

Located in Manhattan, Lotte New York Palace is within a 5-minute walk of popular attractions such as 5th Avenue and Rockefeller Center. This 909-room, 4.5-star hotel welcomes guests with conveniences like a full-service spa, a gym, and a conference center.

What's nearby

  • 5th Avenue - 1 min walk - 0.0 miles
  • Rockefeller Center - 2 min walk - 0.1 miles
  • Grand Central Terminal - 9 min walk - 0.5 miles
  • Times Square - 10 min walk - 0.6 miles
  • Central Park - 11 min walk - 0.6 miles

Getting around

  • 5 Av.-53 St. Station - 3 min walk
  • Grand Central - 42 St. Station - 9 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • ‪Schnipper's Quality Kitchen - ‬4 min walk
  • ‪The Mill - ‬5 min walk
  • ‪WatchHouse - ‬4 min walk
  • ‪Dunkin' - ‬5 min walk
  • ‪Daily Provisions - ‬3 min walk

About this property

Lotte New York Palace

Guests staying at Lotte New York Palace enjoy access to a full-service spa, a gym, and a steam room. Valet parking is available for USD 110 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and tours or tickets. Other amenities at this luxury hotel include WiFi in public areas, meeting rooms, and a conference center.
Plasma TVs come with pay movies, and guests can stay connected with WiFi and wired internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Free weekday newspapers, laptop-compatible safes, and phones are also available.
A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a steam room and a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Palace Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 15.99 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 15.99 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Limo/town car service
  • Secured, covered valet parking on site (USD 110 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 24 to 100 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gold Room
  • Pomme Palais
  • Villard

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 55 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Pay movies
  • Plasma TV with premium channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 149 per pet, per stay
  • Dogs only
  • Pet weight must not exceed 25 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Utility fee: USD 28.69 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 24 to 100 per person
  • Fee for in-room wireless internet: USD 15.99 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 15.99 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 15.99 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 15.99 per stay (rates may vary)
  • Covered valet parking fee: USD 110 per day
  • Pet fee: USD 149 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-2 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

New York Palace
New York Palace Hotel
Palace Hotel
Palace New York
New York City Palace Hotel
Palace Hotel New York
Palace Hotel Nyc
Lotte New York Palace Hotel
Lotte Palace Hotel
Lotte New York Palace
Lotte Palace
Lotte New York Palace Hotel
Lotte New York Palace New York
Lotte New York Palace Hotel New York

Frequently asked questions

Is free cancellation available at Lotte New York Palace?

Lotte New York Palace offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Lotte New York Palace?

As of Aug 23, 2026, prices found for a 1-night stay for 2 adults at Lotte New York Palace on Aug 24, 2026 start from $551, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Lotte New York Palace?

This hotel is situated in Manhattan, just steps from 5th Avenue and Rockefeller Center, and within a short walk of Radio City Music Hall. You'll also find Grand Central Terminal and Broadway less than a mile away.

Is parking available on site at Lotte New York Palace?

Yes, secured valet parking is offered for USD 110 per day. Wheelchair-accessible van parking is also available for guests.

Is there a spa available at Lotte New York Palace?

The Palace Spa is the hotel's spa and services include hot stone massages, detox wraps, facials, and mani/pedis.

Are there luxury amenities available at Lotte New York Palace?

Yes, guests can indulge in luxuries such as a steam room, a restaurant, and in-room massages at this hotel.

Does Lotte New York Palace have a casino?

No, Lotte New York Palace doesn't have a casino.

Will I find an indoor pool at Lotte New York Palace?

No, there is no indoor pool at this hotel.

Is Lotte New York Palace good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and a full-service spa.

Does Lotte New York Palace have a hot tub?

No, but this hotel does have a steam room.

Does Lotte New York Palace feature a restaurant that includes a breakfast menu?

Yes, Lotte New York Palace serves a full breakfast for a surcharge each morning at Gold Room.

Will Lotte New York Palace allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Lotte New York Palace for a fee of USD 149 per pet, per stay.

Does Lotte New York Palace have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to Lotte New York Palace?

The closest major airport to Lotte New York Palace is LaGuardia Airport (LGA), which is 10.2 mi away (31 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.4 mi away (19-minute drive).

Are there rooms with balconies that I can book at Lotte New York Palace?

No, there aren't any guestrooms at Lotte New York Palace that offer a balcony.

Does Lotte New York Palace have a wedding venue?

Take advantage of the wedding venue at Lotte New York Palace if you plan to say "I do" during your trip.

Lotte New York Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1516 out of 2206 reviews
Rating 8 - Good. 349 out of 2206 reviews
Rating 6 - Okay. 186 out of 2206 reviews
Rating 4 - Poor. 94 out of 2206 reviews
Rating 2 - Terrible. 61 out of 2206 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Noreen Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay!!!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice helpful staff, perfect location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Aleksandra Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best hotel, central to many touristy places and places to eat. Staff is friendly and always a great place to stay.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Adji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and staff rooms very nice
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We now have a new New York place to stay. Beautiful hotel with a pleasant staff and a perfect location.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful staff and stay. great location!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location good ambiance
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great size rooms, comfortable and updated interior, excellent service from check-in to check-out and in between
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Armelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, the atmosphere and the whole experience.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to hotel when staying in Manhattan. One of the better locations and nice size rooms for New York. Will for sure stay here again
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location, friendly, and professional staff Tower rooms were very impressive
Stayed 2 nights in May 2026
Verified review

8/10 Good

Kaj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location! Spacious rooms.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Chris

Liked: Cleanliness
Very good location, and Hotel was fine but more tailored to Business Conference attendees rather than paying guests
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Aleem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how close it was to rockerfeller plaza and subways.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service
Overall the stay was nice, although The hotel is a little dated .
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Favorite hotel in the city.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a central location. Super friendly staff
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room. I had the cathedral view of st Patrick’s Excellent location. Amazing bar in the gold room
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located with helpful team members and great rooms. Clean and comfortable. Nice bar and great ambience. Definitely stay there again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Staff & service, property conditions & facilities
We had a wonderful visit at this nostalgic hotel. The staff was excellent. Fantastic location.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

TANISHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a truly wonderful experience. The hotel is beautiful, the staff warm and attentive, and the location simply unbeatable. Room service was prompt, and the food was absolutely delicious. I would highly recommend this hotel for your next stay!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but the staff is the best part! Everyone (especially the doormen) is very kind, which makes your stay even better. Very good location as well and the rooms are perfect, including the view
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a long weekend for my daughter's 16th birthday. The accommodations were wonderful and the staff were great. She enjoyed her time at the spa and salon. The location was perfect, easy access to everything you would want.
Stayed 3 nights in Apr 2026