The room was still dirty when we arrived at 3:30 check in was at 3:00 . The hotel had ran out of towels & covers . So we had no cover or towels.
If I could rate this motel at zero stars I would. Unfortunately we couldn't find any vacancies in the New Braunfels area due to summer after COVID. I browsed all areas near by and came upon this motel as the only one with vacancies. In general you're just getting a room and a restroom. The restroom has water spillage issues by the tub and you can clearly see mold spots in the ceiling and around floor boards. Also, hair all over tub as if it hasn't been cleaned after someone's stay. The window as you enter the room had condensation and the room in general was humid with a fowl smell. Let's just say I will never be staying here again.
Terrible place ! Very very dirty . Staff was very rude . He looked mad the whole time didn’t say one word only what nasty room we got. Didn’t even welcome us said a simple hi. Saw small roaches in bathroom. Luckily I brought my own sheets and pillows . The sheets here have stains very dirty . I check the mattress for bed bugs didn’t find any wouldn’t be surprised if i missed it :( can’t believe this place is up and running ! Don’t stay here . No breakfast even if they had breakfast I wouldn’t even eat it . If the rooms look this bad I can imagine the kitchen if they had one. Don’t waste your money only reason I stayed for one night I couldn’t find anything else !
Property is dirty and not well maintained. I took some photos but there's no where to upload them here. Photos: broken toilet seat, vinyl base board peeled back in the bathroom revealing a hole and deteriorated gypsum board, damp toilet paper wiping floor ends up nearly black. Also appears to be housing low income occupants, not opposed to that but atmosphere was not pleasant for an overnight stray. Stay somewhere else.
The double charged me
Good value for the money. Just needed a place to crash.
Pros- cheap, pet friendly. Cons- large hole in wall, mold on ceiling, broken ice machine, staff who told me to, "just go buy ice if you really need it," shower head caked in calcium deposites, brown liquid stains running down the wall. Over all I will spend a few more dollars in the future to try a different hotel.
The staff and the friendly people. The rooms r clean
Very friendly service staff. Very clean and very good people.
The staff was Very friendly. They kept my room very clean. They always asked if I was doing good and if I needed anything. The play was very quiet even right there by the highway.
Basic lodging at a decent price. Room was pretty good.
Nice location. That’s about all you can say about this place. Also pet friendly, which is a plus if you’re traveling with pets.
Couldn’t check us in....clerk didn’t know how to. Facility was in terrible repair. Two others cancelled as we were leaving.
Located within 2 miles (3 km) of The Fiedler Museum, Motel 6 Seguin, TX places you within a few miles (5 km) of ZDT's Amusement Park. This 45-room motel has in-room conveniences like refrigerators, microwaves, and flat-screen TVs.
All 45 rooms provide microwaves, refrigerators, and free local calls. Guests can expect to find free WiFi and flat-screen TVs with cable channels.
Guests of Motel 6 Seguin, TX have access to free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations.
The room was still dirty when we arrived at 3:30 check in was at 3:00 . The hotel had ran out of towels & covers . So we had no cover or towels.
If I could rate this motel at zero stars I would. Unfortunately we couldn't find any vacancies in the New Braunfels area due to summer after COVID. I browsed all areas near by and came upon this motel as the only one with vacancies. In general you're just getting a room and a restroom. The restroom has water spillage issues by the tub and you can clearly see mold spots in the ceiling and around floor boards. Also, hair all over tub as if it hasn't been cleaned after someone's stay. The window as you enter the room had condensation and the room in general was humid with a fowl smell. Let's just say I will never be staying here again.
Please accept our sincerest apologies that your experience was less than satisfactory, it’s disappointing to learn that we fell short of our goals in this instance. We appreciate you taking the time out of your busy schedule to share your concerns, I assure you corrective measures will be taken to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Hi guest checked in on 16 July for two nights guest stay whole two days nothing wrong guest then inform anything to the front desk clerk after today’s check out time guest tell at front desk clerk ask for manager and guest left..
Terrible place ! Very very dirty . Staff was very rude . He looked mad the whole time didn’t say one word only what nasty room we got. Didn’t even welcome us said a simple hi. Saw small roaches in bathroom. Luckily I brought my own sheets and pillows . The sheets here have stains very dirty . I check the mattress for bed bugs didn’t find any wouldn’t be surprised if i missed it :( can’t believe this place is up and running ! Don’t stay here . No breakfast even if they had breakfast I wouldn’t even eat it . If the rooms look this bad I can imagine the kitchen if they had one. Don’t waste your money only reason I stayed for one night I couldn’t find anything else !
Hi guest checked in on 16 July for two nights guest stay whole two days nothing wrong guest then inform anything to the front desk clerk after today’s check out time guest tell at front desk clerk ask for manager and guest left.. This is not acceptable.
Property is dirty and not well maintained. I took some photos but there's no where to upload them here. Photos: broken toilet seat, vinyl base board peeled back in the bathroom revealing a hole and deteriorated gypsum board, damp toilet paper wiping floor ends up nearly black. Also appears to be housing low income occupants, not opposed to that but atmosphere was not pleasant for an overnight stray. Stay somewhere else.
Thank you for your feedback. We will be addressing your concerns. Hotel refund 100% to the guest.
The double charged me
Please accept our sincerest apologies that your experience was less than satisfactory, it’s disappointing to learn that we fell short of our goals in this instance. We appreciate you taking the time out of your busy schedule to share your concerns, I assure you corrective measures will be taken to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.
Good value for the money. Just needed a place to crash.
Pros- cheap, pet friendly. Cons- large hole in wall, mold on ceiling, broken ice machine, staff who told me to, "just go buy ice if you really need it," shower head caked in calcium deposites, brown liquid stains running down the wall. Over all I will spend a few more dollars in the future to try a different hotel.
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6
Please accept our sincerest apologies that your experience was less than satisfactory, it’s disappointing to learn that we fell short of our goals in this instance. We appreciate you taking the time out of your busy schedule to share your concerns, I assure you corrective measures will be taken to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.