Best Western Plus West I-642.5 out of 5.0
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Recent guest reviews
It was a very nice hotel close to restaurants. When you walk in they have a really cool water feature. The rooms are quiet and very clean. I would be happy to stay there again.
Easy check-in. Comfortable beds. Clean bathroom. Quiet surroundings.
The hotel was very clean. The staff were all very professional. The breakfast was amazing compared to most hotels set up . traveled with friends to Louisville Kentucky this hotel was located very close by.
Had this really cool pancake machine that didn't work on our first stay. Then on return trip it worked but no syrup. Really can you not buy a bottle when you are out? Unfortunately the night staff does not seem to know the rest of us are sleeping and yell down the halls at each other??? Had to crawl on the floor to plug the lamp and phone in for some reason they had it all unplugged. Other than that it was a fine stay, just needs a little refinement.
Made traveling with a small child easy and affordable.
Rooms and hotel was very clean. Location was a short drive on highway to downtown Louisville. Loved the warmed indoor pool. Cardio equipment in the gym was outdated but they have a few dumbells and a cable machine. Staff was extremely friendly and helpful. Breakfast was great.
Great location! Right off the interstate. Clean room. No issues
This is a nice place. We came in pretty late. I called to let them know, we were running late. It took all of about five minutes to check in. The front is under construction but we found parking easy. The room was very nice! Very comfortable! We didn't hear noises from other guest. We decided to stay another day. Breakfast was awesome! Wide varity, they kept it well stocked. Friendly staff, helpful. The only draw back was the room was not cleaned well. But mostly minor flaws. Somewhat pride-less. We had a good time!
Recently purchased from Holiday Inn and renovations are still in progress so there's no sign on the exterior to identify it. We drove all the way around it once before we decided that this must be it. The electrical outlet in the bathroom didn't work so hairdryer was useless and curling irons wouldn't work - not enough light in the room itself to do hair as there was only light from two table lamps. The desk gave us a key to an empty room across the hall so we could finish getting ready. The staff at the desk was exceptional. Breakfast didn't have a way to make fresh waffles and the pancake maker was out of order.
Price at the hotel was cheaper than your price by $18.00 so much for lowest price.
Clean, comfortable, bed. Pool was great for teens who loved every minute in it. Great breakfast.
We were very pleasantly surprised with this motel. being in the downtown of Kansas City I had the feeling that it would be not so nice. But the only disappointment was the distance to local restaurants and that was quickly remedied by their own The Great American Cafe. Good food reasonable prices and friendly host and wait staff. I would definitely recommend this motel.
What we liked most about this hotel was the cheap price. We booked it through an online travel agency and got a pretty good deal. The only reason I rated the staff as a 4 instead of a 5 is because of the first guy that helped us as we checked into our hotel room. The other guy who completed the transaction was very helpful and friendly though. The breakfast staff was awesome and made sure we had everything we needed. We would definitely stay here again for the next Thunder Over Louisville if we can get the same price for the room.
Swung into town for the harvest homecoming festival. If this is your reason for heading this way, all i can say, is their isn't a better hotel. four blocks from the festivities, and the cop shop is smack dab in the middle, with a 24 hour waffle house, right next door. The hotel was just being finished with renovations, and all the mattresses were being replaced while there. A comfort by itself, but a bigger comfort when i come here every year, and i now know that even the mattresses they throw away dont look too old used or nasty.
Good room, good breakfast. Could not control the A/C, although the comfort level was fine.
Convenient, clean, and curtious!! We needed a hotel close to my daughter's swim competition location and this was the perfect spot.
This hotel is ok. The rooms are tiny and look older. Not terrible at all, just average. The breakfast bar is pretty good. The pool, however, is not all it is cracked up to be. For kids, it is too deep. There was no kids pool or hot tub or anything. It went to 9'2" deep quickly. There is about a 5 foot area for kids to play. The matresses are too hard and there is no other place to eat in town. We had to drive into Louisville to find a McDonalds.
I came to Louisville for a job interview, and stayed at the Holiday Inn Express in New Albany, Indiana. It was a very short drive to the location of my job interview, about 4 minutes. The hotel itself was nice. Nothing too extraordinary or fancy, but it was clean, and the staff was helpful and courteous. The breakfast was good, although I didn't eat much because I was nervous about my interview! I had a friend with me along for the ride and we went swimming in the pool, which was pretty nice. Again, nothing fancy, but it felt clean. I would stay here again for sure. It was comfortable.
This was not the first choice because all hotels were booked in area. The maid did not empty trash or replace tissue. Stay 2 nights. Would not stay again.
[...] We had a clean room. Between 2-3 in the morning it was noisy with Harleys and other road noise. Breakfast was ok.