Castle Hotel

3.0 star property
Hotel in Neath with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Castle Hotel

Front of property
Reception
Classic Triple Room | 1 bedroom, premium bedding, individually decorated
Indoor wedding
Lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

View in a map
The Parade, Neath, Wales, SA11 1RB
  • Place, Aberdulais Falls
    ‪3 min drive‬
  • Place, Swansea Marina
    ‪16 min drive‬
  • Place, Swansea Beach
    ‪17 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪55 min drive‬

Room options

Single Room

  • 109 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Classic Double Room

7.6 out of 10
Good
(9 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Triple Room

8.0 out of 10
Very good
(1 review)
  • 149 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 1 Double Bed and 2 Twin Beds

Classic Twin Room, 2 Twin Beds

7.8 out of 10
Good
(13 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Luxury Suite, 1 King Bed, Private Bathroom

  • 159 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Neath

Castle Hotel places you next to Gwyn Hall and within a 10-minute walk of Victoria Gardens. This 30-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Aberdulais Falls - 3 min drive - 2.5 miles
  • Swansea.com Stadium - 11 min drive - 7.7 miles
  • Swansea Marina - 16 min drive - 9.6 miles
  • Swansea Beach - 17 min drive - 10.6 miles
  • Swansea University - 18 min drive - 11.2 miles

Getting around

  • Neath Station - 3 min walk
  • Cardiff International Airport (CWL) - 67 min drive

Restaurants

  • ‪The David Protheroe - ‬3 min walk
  • ‪Greggs - ‬2 min walk
  • ‪Hi Coffee - ‬3 min walk
  • ‪Ruta Kitchen - ‬5 min walk
  • ‪Orchard Coffee Bar & Bistro - ‬5 min walk

About this property

Castle Hotel

Hotel in Neath with free breakfast and a 24-hour front desk
At Castle Hotel, guests have access to free WiFi in public areas, coffee in a common area, and a terrace. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a TV in a common area, wedding services, and a banquet hall.
Guests can expect free WiFi and 22-inch TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers and desks are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 22-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 16
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and cash.

Additional information about polices, regulations, and more:

  • Noise-free rooms can't be guaranteed.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel Neath
Castle Neath
Castle Hotel Hotel
Castle Hotel Neath
Castle Hotel Hotel Neath

Frequently asked questions

Are free cancellation options available at Castle Hotel?

Castle Hotel provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Castle Hotel?

This hotel in Neath is within a 10-minute walk of Gwyn Hall and Victoria Gardens. You'll also find Aberdulais Falls and Afan Argoed Country Park within a short drive.

Is parking available on site at Castle Hotel?

Yes, self parking is offered for free at the hotel.

Does Castle Hotel include a casino on the premises?

No, Castle Hotel doesn't have a casino.

Will I find an indoor pool at Castle Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Castle Hotel?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and premium bedding as well as a bar.

Are there hot tubs at Castle Hotel?

No, this hotel doesn't have a spa tub.

Does Castle Hotel feature a restaurant that includes a breakfast menu?

Yes, Castle Hotel serves free continental breakfast each morning from its cafe.

Will Castle Hotel allow pets to stay free of charge?

No, pets aren't allowed at Castle Hotel.

Does Castle Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Castle Hotel?

The closest major airport to Castle Hotel is Cardiff International Airport (CWL), which is about 27.1 mi away.

Can I book a room with a balcony at Castle Hotel?

No, at Castle Hotel, there aren't any guestrooms that list a balcony.

Does Castle Hotel have a wedding venue?

Take advantage of the wedding venue at Castle Hotel if you plan to say "I do" during your trip.

Reviews

Castle Hotel Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 162 out of 396 reviews
Rating 8 - Good. 131 out of 396 reviews
Rating 6 - Okay. 63 out of 396 reviews
Rating 4 - Poor. 23 out of 396 reviews
Rating 2 - Terrible. 17 out of 396 reviews

Reviews

8/10 Good

Tracy

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

6/10 Okay

Sean

Business traveler
Liked: Staff & service

Ok for the money. Could be better

For less than £70 it was ok. The bed was comfortable and clean. The bathroom needs modernising. The bathroom window did not close. There are no curtains in the room, and blinds let loads of light in. Could hear all the noise from outside and other rooms talking.
Stayed 1 night in Jul 2025

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Anchor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place to stay, nice staff, we were told brecy was till 9.30 we got there 9.10, and she finish 9.00,
Stayed 1 night in Jul 2025

4/10 Poor

Melia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower not working, and ripped bedding. Area is noisy but that's not the hotels fault. Bed as hard as rock with flat pillows. Not a double bed, but two singles pushed together. I got about two hours of sleep due to being so uncomfortable
Stayed 1 night in Jul 2025

6/10 Okay

Kirsty

Traveled with partner
Liked: Staff & service
Nice lobby and function rooms. However bedroom was very dated and bathroom. With a refurbishment it could be a fantastic place to stay. Also quite noisy with other guests slamming doors and loud in corridors at night
Stayed 1 night in Jul 2025

6/10 Okay

Melia

Traveled with partner
Liked: Cleanliness, staff & service
Would probably come back because it's in a convenient location and staff were friendly and helpful
Stayed 1 night in Jun 2025

4/10 Poor

Lewis

Traveled with family and small children
Disliked: Cleanliness
Staff where amazing and helofuk However the cleanliness of the room was in a poor state, as there where clear sign of dog hairs on the carpet. Mould on the shower glass, stains on the bedframe. And melted chocolate on the towel that was folded on my bed when we first arrived
Stayed 1 night in Jun 2025

4/10 Poor

Jeffrey

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t stay here

First impression of lobby, bar and common areas was good. Rooms were horrible, dirty, carpets disgusting, toilet dirty, cob webs, shower door didn’t close, bed was old and lumpy, shower water too hot and hard to adjust. Need to update locks on door, using keys and hard to lock. They did have nice towels and bedding was clean. These comments were regarding rooms 20 and 22. I don’t understand reviews on this sight being good.
Stayed 1 night in Jun 2025

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, room comfort
Very nice
Stayed 3 nights in May 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, room comfort
Bedding clean, bathroom clean but in need of renovation - dated. OK for contractors. Lobby & Reception in good condition, staff helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stuart

Stayed 2 nights in May 2025

2/10 Terrible

Sian

Traveled with family
Disliked: Property conditions & facilities, room comfort
Unable to sleep due to noise from surrounding bars /clubs Unable to hear tv in room due to noise even with windows shut. No parking available. Wifi not working. Tv remote faulty. No chef so no evening meal. Very noisy outside and hotel unable to offer any remedy that night. Did not stay full duration due to lack of sleep. Unsuitable especially for a child if you expect to be able to sleep at a reasonable hour. Very unhappy. Staff were considerate and apologetic though.
Stayed 2 nights in May 2025

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Talfan

Stayed 1 night in May 2025

10/10 Excellent

Alex

Stayed 1 night in May 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely short stay at this hotel room facilities good very comfortable bed neath botanical gardens are lovely food was very good at the hotel not overpriced staff very friendly nothing to mutch trouble for them I would recommend the castle hotel to anyone
Stayed 2 nights in Apr 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, room comfort

Good night out in Neath

Staff great , room vey clean but bathroom was very dated and needed regrouting.
Stayed 1 night in Apr 2025

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not great but maybe good for Neath.

A bit tired and in need of some repairs and modernisation. Room was opposite two very loud pubs with music till early hours. Fights and shouting echoed through the streets into the night.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stuart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Nicola

Traveled with family
Disliked: Cleanliness, amenities
Bed really uncomfortable, felt rock hard and could feel the springs!
Stayed 1 night in Apr 2025

8/10 Good

Graham

Stayed 1 night in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice as always

A nice stay as always. Although only 4 stars this time as breakfast limited, No cooked food and not really made up for by ‘continental’ option. This is probably only temporary though as they have no Chef. Although they seem to be actively trying to recruit to be fair,
Stayed 2 nights in Mar 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Les

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
All good, room 5 , could possibly do with some black out blinds , as the light from the street lights came thru, asides from that all good.( in fairness I spoke to reception and they made a note so all good)
Stayed 1 night in Mar 2025