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Isla Morena

3.0 star property

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Photo gallery for Isla Morena

Breakfast, lunch, brunch served; local and international cuisine
Reception
Interior
Hallway
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
Tomas Rogers 38, Natales, Magallanes y la Antartica chilena, 6160301
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Puerto Natales Casino
    ‪3 min walk‬
  • Place, Costanera
    ‪4 min walk‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

Standard Double Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Quadruple Room, Multiple Beds, Non Smoking

Standard Quadruple Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Single Room, 1 Twin Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Twin Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Puerto Natales

Isla Morena places you next to Puerto Natales Casino and within a 5-minute walk of Centro Cultural Natalis. This 8-room, 3-star hotel has free breakfast and a restaurant, along with free in-room WiFi.

What's nearby

  • Plaza de Armas - 3 min walk - 0.2 miles
  • Puerto Natales Casino - 3 min walk - 0.2 miles
  • History Museum - 3 min walk - 0.2 miles
  • Costanera - 4 min walk - 0.3 miles
  • Cueva del Milodon - 8 min walk - 0.4 miles

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 21 min drive

Restaurants

  • ‪Café Artimaña - ‬2 min walk
  • ‪El Asador Patagónico - ‬3 min walk
  • ‪Baguales Brewery & Restaurant - ‬2 min walk
  • ‪Santolla - ‬2 min walk
  • ‪Mesita Grande - ‬3 min walk

About this property

Isla Morena

Isla Morena features free WiFi in public areas, coffee in a common area, and a library. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 183 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include a terrace, laundry facilities, and a TV in a common area.
Guests can expect to find free WiFi and 42-inch flat-screen TVs with cable channels and DVD players. Bathrooms offer rainfall showers and free toiletries. Desks are also included.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Isla Morena

Things to do

  • Library
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • DVD player

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 183 per vehicle (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Isla Morena Hotel Natales
Isla Morena Hotel
Isla Morena Natales
Isla Morena Puerto Natales
Isla Morena Hotel
Isla Morena Natales
Isla Morena Hotel Natales

Frequently asked questions

Is free cancellation available at Isla Morena?

Isla Morena provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What's there to do around Isla Morena?

This hotel is located in Natales, just steps from Puerto Natales Casino and Centro Cultural Natalis, and within a short walk of Plaza de Armas. You'll also find Costanera and Última Esperanza Fjord less than a mile away.

Is there parking available at Isla Morena?

No, there isn't parking available at the hotel.

Does Isla Morena have a casino?

No, Isla Morena doesn't have a casino.

Will I find an indoor pool at Isla Morena?

No, there is no indoor pool at this hotel.

Is Isla Morena a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as a bar and a restaurant.

Does Isla Morena have a hot tub?

No, this hotel doesn't have a spa tub.

Does Isla Morena feature a restaurant that includes a breakfast menu?

Yes, Isla Morena serves free continental breakfast at Isla Morena each morning.

Will Isla Morena allow pets to stay free of charge?

No, pets aren't allowed at Isla Morena.

Are there connecting rooms at Isla Morena?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Isla Morena?

The closest major airport to Isla Morena is Puerto Natales (PNT-Teniente J. Gallardo), which is 5.6 mi away (21 minutes by car).

Can I book a room with a balcony at Isla Morena?

No, there aren't any guestrooms with balconies at Isla Morena.

Isla Morena Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 36 reviews
Rating 8 - Good. 13 out of 36 reviews
Rating 6 - Okay. 7 out of 36 reviews
Rating 4 - Poor. 5 out of 36 reviews
Rating 2 - Terrible. 2 out of 36 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in Feb 2020

8/10 Good

Z, Florida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very basic but for the price we expected that. The location is central, walkable, the staff was very friendly and they were helpful with restaurant recommendations. Room was clean, bed comfortable, perfect for our needs. The only negative comment I have is not about the hostel but about the guests next room who were up most of the night, loud and making it hard for us to sleep. We respected the fellow guests by staying quiet, wish they did too.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
good location，very safe and secure，easy parking，staff helpful ，it is very small hostel，price is good，you could not expect too much。
Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good base for taking excursions around Pto natales

Very acceptable budget hotel option. The room and the breakfasts were pretty basic but satisfactory. And the staff is super nice and very helpful with anything we needed. The location is very convenient to the central area and restaurants. The bus station is an inexpensive Taxi ride - maybe 10 minutes away.
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Helpful and friendly staff.
Stayed 1 night in Dec 2018

10/10 Excellent

Florina, Revelstoke, Canada

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and the hotel is in a convenient location. The room was clean and large, and the bed was comfortable. The walls are thin, but all patrons were quite quiet. The complimentary breakfast in the morning was a lovely surprise for us. We checked in quite late at night, which was no problem (we did tell them in advance). They stored our bags while we were trekking in Torres del Paine, but be sure to label your bags. When we got back it seemed that one bag (a grocery bag with odds and ends in it) had been taken, which was concerning, especially because our Spanish is terrible and the staff don’t have the best English. But the hotel manager had put it in another bag to keep any items from falling out and getting lost. So that was a crisis averted! We would definitely book this hotel again.
Stayed 1 night in Nov 2018

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Enjoyable and central to stay. Young man on reception very helpful at checkin. Breakfast enjoyable with more friendly staff and good early times for breakfast too
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Stayed 2 nights in Oct 2018

8/10 Good

Jennifer

Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2018

4/10 Poor

Richard, Vancouver,Canada

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The location of this hotel is good. A few blocks away from Plaza de Armas. The staff was nice and friendly. The room itself was terrible. My room was basically in the attic above the office. It had a sloped ceiling in the living area and washroom. I could not stand in the washroom without kinking my neck. Everytime i came in and out of the room, my head would hit the low ceiling and steep starway. The rest of the rooms were ground level except mine. Definitely would not spend more than a night there. I would not recommend this place to anyone unless the hotel can guarantee you will not be put in that room.
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service

Location was good but should read about facilities

If you can only sleep with quiet room, this is not right place for you. Because you will always hear all the sounds they make next to your room. Water tap, flush, any sound, you can’t avoid. No staff speaking English. Location was quite convenient though. If you don’t mind anything and concern only about location, you can stay. But other than that you really need to consider staying there.
Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Pésima resolución de conflictos

Fue pésimo, quien atendió la reserva se resume como un incompetente. Aún dándole los datos que solicitó y habiéndole pedido que nos contestara NI siquiera eso pudo hacer...
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

電子レンジ冷蔵庫使えものすごく良かった。バスセンターセンターものすごく近い。スーパマーケットも近い。
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Einfache Unterkunft mit Wohlfühl-Charakter.

Die Hosteria steht im einem guten Preis- Leistungs- Verhältnis. Die Zimmer sind einfach, aber sauber. Bad war gut und sauber. Frühstück sehr einfach ( Aber so ist es häufiger in Chile, also nix aussergewöhnliches) Gute Lage, Restaurants und Geschäfte in unmittelbarer Nähe und fußläufig zu erreichen. Wlan nur im Gemeinschaftsraum, nicht im Zimmer. Kein eigener Parkplatz, aber gut Platz auf der Straße zu finden. Wir haben uns wohl gefühlt.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta céntrico y en una zona tranwuils, lo s desayunos noormalitod
Stayed 4 nights in Nov 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
duchas en mal estado..goteras en el estanque de agua, el sostenedor de la ducha mala, las puertas en mal estados de las duchas... eso habría que arreglar...
Stayed 2 nights in Sep 2019

8/10 Good

SCARLET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable

Muy amables, limpieza buena, no había shampoo ni jabon en.los baños y el.control del televisor nunca funciono
Stayed 2 nights in Jul 2019

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

2/10 Terrible

Victoria

Disliked: Staff & service
Pas recommendable..Les responsables pas serieux...Manque d'higiene...
Stayed 3 nights in Feb 2019

10/10 Excellent

CHIA YEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1.浴室洗澡非常暖和，老闆有在浴室裝上暖氣 2.櫃檯的CHECK IN的小帥哥協助我們尋找遺失的護照及辦理掛失 3.若有參加百內國家公園的行程，可以提前跟貼心熱情的老闆預約外帶早餐 4.若是怕熱的人可以把窗戶打開讓空氣流通 5.喜歡看DVD的人可以去書房自己拿想看的回房間播放
Stayed 1 night in Feb 2019

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

6/10 Okay

Darja

Naja

Mässiges Hotel mit schäbigem Frühstück.
Stayed 1 night in Jan 2019

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