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Hotel Lago Sarmiento

3.0 star property

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Photo gallery for Hotel Lago Sarmiento

Bar (on property)
Interior
Staircase
Standard Double Room, 1 Double Bed | Iron/ironing board, free cribs/infant beds, rollaway beds
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • Parking available
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Manuel Bulnes 90, Natales, Magallanes y la antartica chilena, 616000
  • Place, Costanera
    ‪2 min walk‬
  • Place, Puerto Natales Casino
    ‪6 min walk‬
  • Place, Plaza de Armas
    ‪8 min walk‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪13 min drive‬

Room options

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Iron/ironing board, free cribs/infant beds, rollaway beds

Standard Twin Room, 2 Twin Beds

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Iron/ironing board, free cribs/infant beds, rollaway beds

Standard Double Room, 1 Double Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | Iron/ironing board, free cribs/infant beds, rollaway beds

Standard Triple Room, 3 Twin Beds

  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Puerto Natales

Hotel Lago Sarmiento places you next to Última Esperanza Fjord and within a 5-minute walk of Costanera. This 23-room, 3-star hotel welcomes guests with conveniences like free breakfast, express check-in, and dry cleaning/laundry services.

What's nearby

  • Costanera - 2 min walk - 0.1 miles
  • History Museum - 3 min walk - 0.2 miles
  • Puerto Natales Casino - 6 min walk - 0.4 miles
  • Centro Cultural Natalis - 6 min walk - 0.4 miles
  • Plaza de Armas - 8 min walk - 0.4 miles

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 9 min drive

Restaurants

  • ‪Santolla - ‬7 min walk
  • ‪Café Artimaña - ‬6 min walk
  • ‪La Terraza - ‬6 min walk
  • ‪La Tapera - ‬4 min walk
  • ‪Restaurant Última Esperanza - ‬5 min walk

About this property

Hotel Lago Sarmiento

Guests staying at Hotel Lago Sarmiento enjoy free WiFi in public areas and express check-in. Self parking is offered for USD 10 per night. The front desk is staffed 24 hours a day to help with tours/tickets and dry cleaning/laundry.
Guests can expect to find 32-inch flat-screen TVs with cable channels. Phones and free toiletries are also standard.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per night)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available
  • Free cribs/infant beds are available

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 10 per night
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.

Property is also known as

Hotel Lago Sarmiento Puerto Natales
Hotel Lago Sarmiento
Lago Sarmiento Puerto Natales
Lago Sarmiento
Hotel Lago Sarmiento Puerto Natales, Aisen Region, Chile
Hotel Lago Sarmiento Natales
Lago Sarmiento Natales
Hotel Lago Sarmiento Hotel
Hotel Lago Sarmiento Natales
Hotel Lago Sarmiento Hotel Natales

Frequently asked questions

Are free cancellation options available at Hotel Lago Sarmiento?

Hotel Lago Sarmiento offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What can I see around Hotel Lago Sarmiento?

This hotel is located in Natales, just steps from Costanera and History Museum, and within a short walk of Puerto Natales Casino. You'll also find Plaza de Armas and Mirador Cerro Dorotea less than a mile away.

Is there parking available at Hotel Lago Sarmiento?

Yes, parking is offered for USD 10 per night.

Does Hotel Lago Sarmiento include a casino on the premises?

No, Hotel Lago Sarmiento doesn't have a casino.

Will I find an indoor pool at Hotel Lago Sarmiento?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Lago Sarmiento?

Couples staying at this hotel will appreciate amenities like 24-hour room service as well as a coffee shop/cafe and a free daily breakfast.

Are there hot tubs at Hotel Lago Sarmiento?

No, this hotel doesn't have a spa tub.

Does Hotel Lago Sarmiento feature a restaurant that includes a breakfast menu?

Yes, Hotel Lago Sarmiento serves free buffet breakfast each morning from its cafe.

Will Hotel Lago Sarmiento allow pets to stay for free?

No, pets aren't allowed at Hotel Lago Sarmiento.

Are there connecting rooms at Hotel Lago Sarmiento?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Lago Sarmiento?

The closest major airport to Hotel Lago Sarmiento is Puerto Natales (PNT-Teniente J. Gallardo), which is 5.7 mi away (9 minutes by car).

Are there rooms with balconies at Hotel Lago Sarmiento?

No, there aren't any guestrooms with balconies at Hotel Lago Sarmiento.

Hotel Lago Sarmiento Reviews

Reviews

5.8
Rating 10 - Excellent. 3 out of 18 reviews
Rating 8 - Good. 3 out of 18 reviews
Rating 6 - Okay. 4 out of 18 reviews
Rating 4 - Poor. 4 out of 18 reviews
Rating 2 - Terrible. 4 out of 18 reviews

6.4/10

Cleanliness

6.4/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is pretty much all you need in Puerto Natales

Well located, clean, friendly staff and if you are lucky, nice view to the fjord.
Stayed 2 nights in Dec 2017

6/10 Okay

Thomas

Liked: Property conditions & facilities, room comfort

OK but over-priced

Overall hotel was OK. Just a few blocks from main square. Recently refurbished. Room was comfortable and everything worked. Basically everything was clean but bath was full of flea type bugs which had to be rinsed away before I could use it. Breakfast was good. Wifi worked. Check out was a shambles - took about 20 minutes due to flat battery in credit card machine - almost ended up paying twice if I hadn't held my ground. No English spoken. Overall OK but overpriced for what it was.

2/10 Terrible

Pablo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

pésima coordinación

Pasamos una situación horrible, después de llegar a una ciudad desconocida y con frio extremo al llegar al hotel nos dicen que es residencia sanitaria ¡! En ese momento tuve que ponerme a buscar hotel con los bolsos , el frio y toda mi familia en la calle, es la peor experiencia q he tenido no se la doy a nadie
Stayed 4 nights in Feb 2021

4/10 Poor

Mara cristina

Disliked: Cleanliness, staff & service, property conditions & facilities

Péssimo ,

Ao chegar tive aguarda recpionista 20 min, o rapaz atendeu má vontade não achava reserva no site, pgto efetivo não quis aceitar em dólar, sem cortesia e orientações péssimo atendimento
Stayed 1 night in Mar 2019

2/10 Terrible

Hernan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Orror

Hotel con pésimo servicio. Cero disposición de ayudar. Aseo de mala calidad.
Stayed 2 nights in Feb 2018

8/10 Good

CHARLES

Liked: Staff & service
Stayed 3 nights in Jan 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

prolijo y limpio

Hotel limpio y prolijo. Personal muy atento. Bien ubicado!
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

ruim

cama terrivel, aquecedor naop chega na temperatura desejada, barulho da rua, staff horrivel, mal treinado e de ma vontade.
Stayed 1 night in Dec 2017

8/10 Good

Flávio

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Um bom hotel

Muito bem localizado, porém o hotel precisa de uma reforma na recepção e na área de café da manhã. Os quartos foram reformados e são confortáveis.
Stayed 2 nights in Jan 2018

4/10 Poor

Juliana, Porto Alegre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decepcionante

O hotel fica bem localizado, podendo fazer tudo a pé, já que a cidade é pequena. O quarto tinha bom tamanho e bom aquecimento, banheiro bom, chuveiro quente, tv com canais a cabo, cama ruim, mas, no geral, não é um bom hotel. Começou mal com a cobrança de IVA, sem qualquer menção no site ao fazer a reserva. O café da manhã é muito, muito fraco. A única opção de café era o instantâneo e tinha que ficar pedindo por favor para reporem as parcas opções de comida (quando não diziam que tinha acabado). Como o salão é pequeno e ainda funciona uma cafeteria ali (sem café!!!!), pedem que os hóspedes digam horário em que pretendem tomar café, o que nos pareceu muito desconfortável. Estávamos de férias! Não tem elevador, então tem que subir dois lances de escada com a bagagem. Matias, da recepção, muito querido e esforçado. Wi-fi funciona ok. Mas não volto.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom hotel

Tudo foi bom , quarto com um bom aquecimento , banheiro também bom , em geral gostamos, somente o café da manhã deixa a desejar , mas acho que é geral , tanto Chile e Argentina , recomendo e voltaria !
Stayed 1 night in Nov 2017

2/10 Terrible

B EN

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel extrêmement bruyant( rue cloche cathédrale ) Pas de double vitrage Confort assez sommaire pour le prix

4/10 Poor

José Antonio, Santiago, Chile

Disliked: Room comfort

Estadía medianamente cómoda en Puerto Natales

El hotel está muy bien ubicado, a una cuadra de la costanera y a 5 cuadras del centro. Lo malo es que no tiene ascensor, por lo que se debe subir con las maletas por la escalera. El baño no era muy bueno, el shower door se caía con sólo mirarlo. Y el buffet del desayuno era pobre, poco variado.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

2/10 Terrible

Rafaela, España

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel malo.En recepción amables. Lo único bueno

10/10 Excellent

Rafaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para mi familia (todos adultos) resultó una experiencia increíble. Magnífico hotel con diseño espectacular.Personal muy amable como en toda Chile. ¡muy caro!

6/10 Okay

pamela, Santiago

Liked: Staff & service, room comfort
Disliked: Cleanliness

Mala estadia

La gente que atendía la encontré amable, pero de una falta de aseo impresionante, sobre todo el baño, tina sucia, paredes sucias. No lo recomendaría a nadie

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort