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Hotel Casa Verde

2.5 star property

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Photo gallery for Hotel Casa Verde

Restaurant
Superior Triple Room | Room amenity
Exterior
Premium bedding, laptop workspace, blackout drapes, soundproofing
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Room service

Explore the area

View in a map
Gabriel Silva (Camino 1), Huerto 146 A1, Natales, Magallanes, 6160000
  • Place, Mirador Cerro Dorotea
    ‪4 min drive‬
  • Place, Costanera
    ‪4 min drive‬
  • Place, Cueva del Milodon
    ‪5 min drive‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪7 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, laptop workspace, blackout drapes, soundproofing

Superior Double or Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Superior Triple Room

Superior Triple Room | Room amenity

Superior Triple Room

  • Mountain view
  • 215 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Puerto Natales

Hotel Casa Verde places you 2.6 mi (4.2 km) from Cueva del Milodon. This 14-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Mirador Cerro Dorotea - 4 min drive - 1.9 miles
  • Costanera - 4 min drive - 2.1 miles
  • Cueva del Milodon - 5 min drive - 2.4 miles
  • Plaza de Armas - 5 min drive - 2.6 miles
  • Puerto Natales Casino - 5 min drive - 2.6 miles

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 10 min drive

Restaurants

  • ‪Santolla - ‬7 min drive
  • ‪El Asador Patagónico - ‬7 min drive
  • ‪Mesita Grande - ‬7 min drive
  • ‪Baguales Brewery & Restaurant - ‬7 min drive
  • ‪Café Artimaña - ‬7 min drive

About this property

Hotel Casa Verde

Hotel Casa Verde features free WiFi in public areas, microwave in a common area, and refrigerator in a common area. There's free parking, and an airport shuttle (available 24 hours) for CLP 8000 per person one-way. The front desk has multilingual staff that can help with tours/tickets and luggage storage. Additional amenities include a TV in a common area and a garden.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include sitting areas, coffee makers, and free tea bags/instant coffee.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Reception
Hostal Doble E Patagonia
Natales
  • Pool
  • Breakfast included
  • Parking included
  • Laundry
9.6 out of 10, Exceptional, 38 reviews
$97 nightly
The price is $97
May 4 - May 5
Hostal Doble E Patagonia

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Ecotours
  • Hiking/biking trails
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Heating (climate-controlled)
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: CLP 8000 per person (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3:30 PM
  • Check-out: 10:00 AM
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 76897318-0

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Casa Verde Hotel
Hotel Casa Verde Natales
Hotel Casa Verde Hotel Natales

Frequently asked questions

Is a free cancellation option available at Hotel Casa Verde?

Hotel Casa Verde provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What is there to do near Hotel Casa Verde?

This hotel is located in Natales, close to Plaza de Armas, Puerto Natales Casino, and Mirador Cerro Dorotea. You'll also find Costanera and Última Esperanza Fjord within a short drive.

Is there parking available at Hotel Casa Verde?

Yes, self parking is offered for free at the hotel.

Does Hotel Casa Verde have a casino at the property?

No, Hotel Casa Verde doesn't have a casino.

Is there an indoor pool at Hotel Casa Verde?

No, there is no indoor pool at this hotel.

Is Hotel Casa Verde good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a restaurant and a bar/lounge.

Are there hot tubs at Hotel Casa Verde?

No, there isn't a spa tub at this hotel.

Does Hotel Casa Verde have a restaurant with a breakfast menu?

Yes, Hotel Casa Verde serves free continental breakfast each morning from its restaurant.

Does Hotel Casa Verde allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Casa Verde.

Are there connecting rooms at Hotel Casa Verde?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Casa Verde?

The closest major airport to Hotel Casa Verde is Puerto Natales (PNT-Teniente J. Gallardo), which is 4.7 mi away (10 minutes by car).

Are there rooms with balconies at Hotel Casa Verde?

No, there aren't any guestrooms at Hotel Casa Verde that offer a balcony.

Hotel Casa Verde Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 21 out of 26 reviews
Rating 8 - Good. 2 out of 26 reviews
Rating 6 - Okay. 1 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 2 out of 26 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Carey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lee and his wife were wonderful hosts! The hotel was very clean and tidy!
Stayed 3 nights in Dec 2025

10/10 Excellent

byoung kun

Stayed 2 nights in Dec 2025

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lee and his wife made our stay here incredible. They were so kind and gave excellent recommendations for shops and restaurants in town. They made the entire process smooth including the airport to hotel transfer, check in, helping coordinate taxis for us, gave advice for our hiking in Torres del Paine and provided wonderful breakfast and amenities. They truly gave us peace of mind on our trip that we were going to be taken care of! HIGHLY RECOMMEND!!

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One is our best stays ever.

This establishment is amazing. New, clean, quiet. The service is great. The owner gave us excellent personal service. He spent time giving us personal detailed advice about Torres park and all its locations. The breakfast was awesome. The room was spacious and the bed huge. Thank you Mr Lee.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was greeted by owner/manager. He showed us to our room and was very informative of the area and facilities. Gave us area advice before our arrival that was helpful.
Stayed 1 night in Mar 2025

2/10 Terrible

Chong, Herndon

Traveled with group
Disliked: Staff & service, amenities
Disappointed and Dissatisfied My experience at Hotel Casa Verde was far from satisfactory. From the moment I arrived, I encountered multiple issues that made my stay uncomfortable and frustrating.First, the check-in process was unprofessional. I arrived around 10 PM, having previously informed the owner via text. However, instead of a warm welcome, I was met with irritation. Despite explaining that I had been hiking in Patagonia (O-Trekking) and didn’t have access to messages, the owner dismissed my explanation and made it clear that my arrival had disrupted his and his wife’s schedule. His attitude was unprofessional, and he offered little assistance.The hotel imposed excessive restrictions. The doors were supposedly locked at all times, and breakfast hours were extremely limited due to staff shortages. The most absurd rule was regarding towel usage—guests were expected not to stain them (e.g., no dirt or lipstick). The owner even complained that his wife couldn’t remove stains and had to use a laundry service, implying it was an inconvenience. When I offered to cover the laundry cost, I later discovered that another guest, not his wife, had actually taken the towels to a local laundry. Throughout my stay, the owner frequently complained about previous guests, describing them as a burden on his business. This negativity only added to the uncomfortable atmosphere. Given the price I paid, I expected far better service and professionalism. I would not recommend this hotel!
Stayed 3 nights in Feb 2025

8/10 Good

Chen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and helpful staff. Host gave me all the helpful tips to explore the Torres Del Paine national park. Good breakfast. It is away from the town center but just a few minutes car ride, so not a big problem.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mohammed

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is amazing. The hosts treated us like family. The owner even sat with me for hours and helped me plan the best Patagonia trip.
Stayed 4 nights in Jan 2025

10/10 Excellent

Meredith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were extremely nice. We arrived not having an itinerary and they told us exactly what to do, which turned out to be perfect. We had a great stay in Patagonia thanks to them!
Stayed 3 nights in Dec 2024

10/10 Excellent

Guillermo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place to stay. Room very comfortable and clean. Mr Lee and wife were very helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

Rowan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here!

Five stars across the board from all of us. Me(52f) my husband (52m) our 2 sons (29m) and (20m). The proprietor and his wife. Weee fantastic and incredibly helpful. Her food was wonderful. Loved it all!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Beny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We left the hosteria pioneros a day early because of the horrible conditions there. We found this very nice hotel and excellent staff. Casa verde is a place I will recommend wholeheartedly.
Stayed 1 night in Mar 2024

10/10 Excellent

Dakshi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners are so kind and helpful. Lee booked cabs for us, took care of our dinners and helped us with all kinds of questions. The food they offer is korean and it's delicious.
Stayed 3 nights in Dec 2023

10/10 Excellent

Bill

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This family owned property is clean, comfortable and quiet. The care of clients and service provided by the owners is excellent.

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities

Hôtel sur estimé . 4/10

Séjour transit entre ferry et randonnées. Hôtel choisi pour faire le Torre del Paine le dimanche. Mais en dehors de la ville, 7-8kms, accessible par une piste , difficile pour préparer randonnée. Les gérants ( un couple ) ne parlent pas l’espagnol ( dommage au Chili) mal l’anglais. Nous arrivons à 19h en taxi. Nous comprenons que notre randonnée sera compromise !! Nous faisons les papiers réglons 185€ ( un peu plus que prévu. ) mais très très cher pour un 3*! Pas Pas de restauration possible, seulement un bouillon ! Nous ne sommes pas courageux pour repartir . Seulement une tisane ! Dialogue difficile. Dans la chambre choisie Ils ont poussé le grand lit et collé un petit lit !! Ce qui est dommage , quand je l’ai appelé avant , vers 18h40, il ne m’a pas précisé de dîner en ville ! C’est seulement quand des randonneurs sont rentrés vers 22h30 que j’ai vu qu’il y avait une pièce « picnic ». Pour le petit déjeuner, c’est très correct . Cela vaut 60€ la nuit pas plus . 20€/personne.
Stayed 1 night in Mar 2025

10/10 Excellent

Maurício E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi excelente!
Stayed 1 night in Jan 2025

10/10 Excellent

DIEGO MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My way

Stayed 2 nights in Feb 2024

10/10 Excellent

DIEGO MARIO

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar para descansar y relajarse

Un lugar muy tranquilo y cómodo. Nos atendieron muy bien, muy cordiales y simpáticos sus dueños. El desayuno es muy rico y siempre nos ofrecían huevos fritos. Volvería feliz a este lugar nuevamente.
Stayed 6 nights in Feb 2024

10/10 Excellent

BYOUNGJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

조식 계란후라이 두개

깔끔한 시설과 사장님의 친절한 설명 아침 계란후라이 두개 머문 기간 동안 감동이었습니다
Stayed 1 night in Feb 2024

10/10 Excellent

BYOUNGJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
트레킹하는 저에게 사장님의 친절한 설명에 감동이었습니다. 다음에 또 오겠습니다
Stayed 1 night in Feb 2024

10/10 Excellent

marcia lobo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Rafael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall fantastic stay. The accomodations are clean and tidy, the water and heating are excellent, everything is taken care in a very thoughtful manner. Good breakfast and great options of korean dishes for the other meals. 10/10 would recommend to anyone staying in Puerto Natales.
Stayed 4 nights in Nov 2023

8/10 Good

Hary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel impecablemente limpio y dueños atentos

Stayed 5 nights in Feb 2023

2/10 Terrible

Lorena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me dio cuarto y me cobraron llegue y el manager dek hitel cireano no habla español no me dii xuarto y me cobraron me corrieron. De mala mabera y no esta en la cuydad esta en zona rural y ers de casy madrugada con muy mal clima