See all properties

Hostal El Refugio

1.0 star property
Central hostel with free breakfast connected to a shopping center in Natales

Choose dates to view prices

Photo gallery for Hostal El Refugio

Living area
Free daily self-serve breakfast
Standard Triple Room | Free WiFi
Free daily self-serve breakfast
Standard Triple Room | Bathroom | Hair dryer, towels, soap, shampoo

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free WiFi

Explore the area

View in a map
valdivia, 807, Natales, Magallanes y la Antártica Chilena
  • Place, Plaza de Armas
    ‪7 min walk‬
  • Place, Puerto Natales Casino
    ‪12 min walk‬
  • Place, Costanera
    ‪15 min walk‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Free WiFi

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 54 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room | Free WiFi

Standard Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Puerto Natales

Hostal El Refugio places you within a short walk of Plaza de Armas and within a mile (2 km) of History Museum. The 5 rooms at this hostel include refrigerators and microwaves and guests can enjoy free breakfast. Located centrally in Natales, it's connected to a shopping center and also close to Puerto Natales Casino and Última Esperanza Fjord.
View more Hostels in Puerto NatalesOpens in a new window

What's nearby

  • Plaza de Armas - 7 min walk - 0.4 miles
  • Puerto Natales Casino - 12 min walk - 0.7 miles
  • History Museum - 12 min walk - 0.7 miles
  • Costanera - 15 min walk - 0.8 miles
  • Cueva del Milodon - 18 min walk - 1.0 mile

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 22 min drive

Restaurants

  • ‪Alveoli Bakery - ‬10 min walk
  • ‪La Picada de Carlitos - ‬9 min walk
  • ‪El Brisket - ‬9 min walk
  • ‪Wild Bar - ‬9 min walk
  • ‪El Asador Patagónico - ‬10 min walk

About this property

Hostal El Refugio

Central hostel with free breakfast connected to a shopping center in Natales
Hostal El Refugio features free WiFi in public areas and a communal living room. Front-desk staff can assist with tours/tickets and access to locker space.
Guests can expect to find free WiFi. 2 bathrooms, refrigerators, and microwaves are other standard amenities.

Similar properties

In-room dining
Hostal Don Guillermo
  • Breakfast included
  • Free WiFi
  • Laundry
  • Housekeeping
8.2 out of 10, Very Good, 22 reviews
$58 nightly
The price is $58
Jan 20 - Jan 21
Hostal Don Guillermo

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Lockers

Guest services

  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Magnifying mirror
  • No elevator

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bathroom

  • 2 bathrooms
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hostal El Refugio Natales
Hostal El Refugio Hostel/Backpacker accommodation
Hostal El Refugio Hostel/Backpacker accommodation Natales

Frequently asked questions

What is there to do close to Hostal El Refugio?

This hostel is located in Natales, a short 13-minute walk from Plaza de Armas and also 16 minutes on foot from Puerto Natales Casino. You'll also find Última Esperanza Fjord and Cueva del Milodon less than a mile away.

Is parking available on site at Hostal El Refugio?

No, there isn't parking at this hostel.

Does Hostal El Refugio feature a casino?

No, Hostal El Refugio doesn't have a casino.

Will I find an indoor pool at Hostal El Refugio?

No, there is no indoor pool at this hostel.

Does Hostal El Refugio have a hot tub?

No, this hostel doesn't have a spa tub.

Does Hostal El Refugio feature a restaurant that includes a breakfast menu?

Hostal El Refugio offers free self-serve breakfast each morning though there is no restaurant.

Will Hostal El Refugio allow pets to stay for free?

No, pets aren't allowed at Hostal El Refugio.

Are there connecting rooms at Hostal El Refugio?

No, there aren't connecting guestrooms at this hostel.

How far is the airport from Hostal El Refugio?

The closest major airport to Hostal El Refugio is Puerto Natales (PNT-Teniente J. Gallardo), which is 6.1 mi away (22 minutes by car).

Can I book a room with a balcony at Hostal El Refugio?

No, you won't find rooms with balconies at Hostal El Refugio.

Hostal El Refugio Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 6 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hostel El Refugio had all the comforts of home including a warm hearty breakfast every morning, comfortable beds with fresh linens in a private room, and private bathrooms. My visit was during fall when temps were colder. The hostel was always warm after a day outdoors. The owner Luis was very kind and accommodating, making sure you have everything for a perfect visit.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jose Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't be better!

A hidden gem in Puerto Natales. Clean environment, great location, and amazing breakfast. Very well taken care of!
Stayed 3 nights in Mar 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar simples, mas bem localizado, boas roupas de cama e atendimento bom.
Stayed 1 night in Mar 2025

8/10 Good

Victor

Liked: Cleanliness, property conditions & facilities, room comfort

Simples, confortável, eficiente

A acomodação é simples, porém super eficiente. Quarto muito confortável, assim como a cama. Café da manhã é bastante bom e os banheiros, embora compartilhados, estão sempre limpos e bem cuidados
Stayed 3 nights in Mar 2025

10/10 Excellent

monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles toll, neue saubere Einrichtung freundlicher Empfang. Bestes Frühstück in ganz Chile. Rundum Klasse Schade hatte nur 4 Tage. Das Bild entspricht nicht dem was man vorfindet. Es war viel schöner eingerichtet.
Stayed 3 nights in Jan 2025