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Hostal Don Guillermo

2.5 star property

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Photo gallery for Hostal Don Guillermo

A breakfast setup with a variety of food items on a wooden table, including sliced ham, pastries, and cereal.
A hallway with a vending machine, a sign reading "Comedor", and a window with a view.
A two-story building with a sign that reads "Fonasa" on the ground floor. There are motorcycles parked in front of the building.
A long, narrow hallway with wooden floors, large windows on one side, and doors on the other.
Superior Room, Non Smoking | WiFi (free), bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Laundry
  • Housekeeping

Explore the area

View in a map
657 Bernardo O'Higgins, Natales, Magallanes y la Antártica Chilena, 6120000
  • Place, Plaza de Armas
    ‪6 min walk‬
  • Place, Puerto Natales Casino
    ‪14 min walk‬
  • Place, Costanera
    ‪15 min walk‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪14 min drive‬

Room options

View all photos for Basic Room

A single bed with a patterned bedspread, a bedside table with a remote control, and a wall-mounted light fixture.

Basic Room

8.0 out of 10
Very good
(3 reviews)
  • 54 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Basic Triple Room

A dormitory room with bunk beds, a television, a radiator, and a door leading to another room.

Basic Triple Room

  • 97 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Large Twin Bunk Bed
  • Free WiFi

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking | WiFi (free), bed sheets

Superior Double Room, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed and 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, Non Smoking

A bedroom with a bed, a nightstand, a window, and a painting on the wall.

Superior Room, Non Smoking

  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Triple Room

A hotel room with two beds, a wooden headboard, a yellow wall, and a skylight.

Superior Triple Room

  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

About the neighborhood

Puerto Natales

Hostal Don Guillermo places you within a 10-minute stroll of popular attractions such as Plaza de Armas and Puerto Natales Casino. This 22-room hostal welcomes guests with conveniences like free breakfast, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Plaza de Armas - 6 min walk - 0.4 miles
  • Centro Cultural Natalis - 8 min walk - 0.4 miles
  • History Museum - 11 min walk - 0.6 miles
  • Puerto Natales Casino - 14 min walk - 0.8 miles
  • Costanera - 15 min walk - 0.8 miles

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 23 min drive

Restaurants

  • ‪Mesita Grande - ‬6 min walk
  • ‪El Asador Patagónico - ‬7 min walk
  • ‪Yume - ‬5 min walk
  • ‪La Picada de Carlitos - ‬3 min walk
  • ‪NOMAD Cafeteria de Especialidad - ‬5 min walk

About this property

Hostal Don Guillermo

Hostal Don Guillermo features free WiFi in public areas, coffee in a common area, and microwave in a common area. The front desk has multilingual staff that can help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a refrigerator in a common area, laundry facilities, and a water dispenser.
32-inch TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Dining areas and microwaves are also standard. Change of towels is available on request.

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  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In a nature reserve
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 32-inch TV with digital channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Freezer
  • Microwave
  • Separate dining area
  • Toaster oven

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hostal Don Guillermo Natales
Hostal Don Guillermo Hostel/Backpacker accommodation
Hostal Don Guillermo Hostel/Backpacker accommodation Natales

Frequently asked questions

What's there to do near Hostal Don Guillermo?

This hostal in Natales is within a 10-minute walk of Plaza de Armas, History Museum, and Puerto Natales Casino. You'll also find Centro Cultural Natalis and Última Esperanza Fjord less than a mile away.

How much does it cost to stay at Hostal Don Guillermo?

As of Aug 2, 2026, prices found for a 1-night stay for 2 adults at Hostal Don Guillermo on Aug 3, 2026 start from $43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hostal Don Guillermo?

No, this hostal doesn't offer parking.

Does Hostal Don Guillermo have a casino at the property?

No, Hostal Don Guillermo doesn't have a casino.

Will I find an indoor pool at Hostal Don Guillermo?

No, there is no indoor pool at this hostal.

What amenities will couples enjoy at Hostal Don Guillermo?

Couples staying at this hostal will appreciate amenities like Netflix as well as a coffee shop/cafe and a free daily breakfast.

Does Hostal Don Guillermo have a hot tub?

No, there isn't a spa tub at this hostal.

Does Hostal Don Guillermo have a restaurant that serves breakfast?

Yes, Hostal Don Guillermo serves free continental breakfast each morning from its cafe.

Will Hostal Don Guillermo allow pets to stay free of charge?

No, pets aren't allowed at Hostal Don Guillermo though service animals are welcome.

Does Hostal Don Guillermo have connecting rooms available?

No, this hostal doesn't feature connecting guestrooms.

What is the closest airport to Hostal Don Guillermo?

The closest major airport to Hostal Don Guillermo is Puerto Natales (PNT-Teniente J. Gallardo), which is 5.9 mi away (23 minutes by car).

Are there rooms with balconies at Hostal Don Guillermo?

No, you won't find guestrooms with balconies at Hostal Don Guillermo.

Hostal Don Guillermo Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 22 out of 44 reviews
Rating 8 - Good. 9 out of 44 reviews
Rating 6 - Okay. 7 out of 44 reviews
Rating 4 - Poor. 3 out of 44 reviews
Rating 2 - Terrible. 3 out of 44 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Peiyi

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good WiFi, friendly staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness
Hostal Don Guillermo is very well located, staff are friendly and very accommodating.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Stephen Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend!! Great place to stay, central location, big rooms with nice shower & loads of hot water, hotel owner absolutely superb, & makes your stay a real home from home.
Day trip from hotel into Torres del Paine
Day trip to base of the 3 towers from hotel
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very good place to stay at, had everything I needed. If you have an early tour in the morning they provide a takeaway breakfast. A laundry service is available too. The staff were very helpful.
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Kathi-Jane

Liked: Cleanliness, staff & service
Clean.location great. Breakfast lacking
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Had a great time in Puerto Natales partly thanks to the friendly staff at Don Guillermo. The hostal is very well located, close to town center, supermarkets, restaurants, bars. Rooms are comfortable/clean, good shower/toilet facilities, kitchen & dinning facilities and a good sense of privacy.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Scott

Great staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Matt

Liked: Cleanliness, property conditions & facilities
Very impressed with the service provided at this hostal. They were very accomodating in providing us with complimentary breakfast lunch-style boxes for us to have when we were unable to attend breakfast at their usual hours.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Arindam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Raya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner, Camila, was amazing! Kind, friendly and generous.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Fayte

Liked: Cleanliness, staff & service, amenities
The front desk was very accommodating and nice. We were able to checked in smoothly. They accommodated our requests. Would go again here when i come back!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Patrick

Good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Letian

Liked: Cleanliness, amenities, property conditions & facilities
helpful staff! Free orange after trekking is amazing
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Wei-Dong

Liked: Cleanliness, amenities, property conditions & facilities
Great friendly staff. Clean rooms. Good facilities. Convenient location. Highly recommend.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Janet Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Chris

Accommodations were fairly comfortable and clean with a nice breakfast. But, would not stay there again. Rooms are down a long hallway and the windows are covered only with a see-through sheer roller curtain-so absolutely no privacy, and a little creepy. As anyone walking down the hall has a view into your room.
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Simon

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room has very thin walls making it absolutely not private I could literally hear everything that was going on outside and the room next to me. The wall behind my bed was peeling off. The room was awfully small. The showers were disgusting
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

ZHONGHUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is worth the money you pay
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good and the Star very helpful. Shower is also great; hot and pressure. The only point is about the room that doesnt have any place to Store the Clothes.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Shared shower facilities should be renovated.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service
Shared shower facility should be renovated.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Important info: uber has two different addresses for this hotel! I chose the wrong one and had to walk 15 minutes with my bags. Anyways: Serviceable base for exploring Torres del Paine. Basic rooms are very basic but probably all you need. One drawback is reception was almost never staffed even if you ring the service bell.
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

kim

Disliked: Cleanliness, amenities
The room and the shared bathroom are dirty, run down, and very uncomfortable. I would not suggest people to stay there. The pictures ticked me.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

German

Liked: Cleanliness, staff & service, property conditions & facilities
This a very simple hotel with no frills. The greatest inconvenience is that there is a thin courtain so rooms have no privacy. Also light comes right through, so in summer this will make it hard for you to sleep.
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Rafael

Liked: Cleanliness, amenities
It's worn down, needs to be renovated. Almost slipped on a puddle from a leaking pipe
Stayed 4 nights in Jan 2026