See all properties

Hostal Don Guillermo

2.5 star property

Choose dates to view prices

Photo gallery for Hostal Don Guillermo

In-room dining
Superior Room, City View | Free WiFi, bed sheets
Hallway
Front of property
Hallway

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping

Explore the area

View in a map
657 Bernardo O'Higgins, Natales, Magallanes y la Antártica Chilena, 6120000
  • Place, Plaza de Armas
    ‪6 min walk‬
  • Place, Puerto Natales Casino
    ‪14 min walk‬
  • Place, Costanera
    ‪15 min walk‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪14 min drive‬

Room options

View all photos for Basic Room

Basic Room | Free WiFi, bed sheets

Basic Room

8.0 out of 10
Very good
(3 reviews)
  • 54 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Twin Room

Basic Twin Room | Free WiFi, bed sheets

Basic Twin Room

  • 97 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, City View

Superior Double Room, City View | Free WiFi, bed sheets

Superior Double Room, City View

7.2 out of 10
Good
(5 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed and 1 Queen Bed

View all photos for Superior Room, City View

Superior Room, City View | Free WiFi, bed sheets

Superior Room, City View

  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

Superior Triple Room | Free WiFi, bed sheets

Superior Triple Room

  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Puerto Natales

Hostal Don Guillermo places you within a 10-minute stroll of popular attractions such as Plaza de Armas and Puerto Natales Casino. This 22-room hostal welcomes guests with conveniences like free breakfast, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Plaza de Armas - 6 min walk - 0.4 miles
  • History Museum - 11 min walk - 0.6 miles
  • Puerto Natales Casino - 14 min walk - 0.8 miles
  • Costanera - 15 min walk - 0.8 miles
  • Cueva del Milodon - 18 min walk - 1.0 mile

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 23 min drive

Restaurants

  • ‪La Picada de Carlitos - ‬3 min walk
  • ‪Wild Bar - ‬6 min walk
  • ‪El Brisket - ‬4 min walk
  • ‪Yume - ‬5 min walk
  • ‪Vinnhaus - ‬5 min walk

About this property

Hostal Don Guillermo

Hostal Don Guillermo features free WiFi in public areas, coffee in a common area, and microwave in a common area. The front desk has multilingual staff that can help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a refrigerator in a common area, laundry facilities, and a TV in a common area.
32-inch TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Dining areas and microwaves are also standard. Change of towels is available on request.

Similar properties

Hallway
Hostal Baquedano
Natales
  • Breakfast included
  • Free WiFi
  • Housekeeping
  • Soundproof rooms
9.8 out of 10, Exceptional, 338 reviews
Hostal Baquedano

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In a nature reserve
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 32-inch TV with digital channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Freezer
  • Microwave
  • Separate dining area
  • Toaster oven

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hostal Don Guillermo Natales
Hostal Don Guillermo Hostel/Backpacker accommodation
Hostal Don Guillermo Hostel/Backpacker accommodation Natales

Frequently asked questions

What's there to do near Hostal Don Guillermo?

This hostal in Natales is within a 10-minute walk of Plaza de Armas, Puerto Natales Casino, and Centro Cultural Natalis. You'll also find Costanera and History Museum less than a mile away.

How much does it cost to stay at Hostal Don Guillermo?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Hostal Don Guillermo on May 25, 2026 start from $58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hostal Don Guillermo?

No, this hostal doesn't offer parking.

Does Hostal Don Guillermo have a casino at the property?

No, Hostal Don Guillermo doesn't have a casino.

Will I find an indoor pool at Hostal Don Guillermo?

No, there is no indoor pool at this hostal.

What amenities will couples enjoy at Hostal Don Guillermo?

Couples staying at this hostal will appreciate amenities like Netflix as well as a coffee shop/cafe and a free daily breakfast.

Does Hostal Don Guillermo have a hot tub?

No, there isn't a spa tub at this hostal.

Does Hostal Don Guillermo have a restaurant that serves breakfast?

Yes, Hostal Don Guillermo serves free continental breakfast each morning from its cafe.

Will Hostal Don Guillermo allow pets to stay free of charge?

No, pets aren't allowed at Hostal Don Guillermo though service animals are welcome.

Does Hostal Don Guillermo have connecting rooms available?

No, this hostal doesn't feature connecting guestrooms.

What is the closest airport to Hostal Don Guillermo?

The closest major airport to Hostal Don Guillermo is Puerto Natales (PNT-Teniente J. Gallardo), which is 5.9 mi away (23 minutes by car).

Are there rooms with balconies at Hostal Don Guillermo?

No, you won't find guestrooms with balconies at Hostal Don Guillermo.

Hostal Don Guillermo Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 22 out of 44 reviews
Rating 8 - Good. 9 out of 44 reviews
Rating 6 - Okay. 7 out of 44 reviews
Rating 4 - Poor. 3 out of 44 reviews
Rating 2 - Terrible. 3 out of 44 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Mehmet, Malatya

Disliked: Amenities, property conditions & facilities
Room is awful. Closet was broken in toilet and also others. Staff did not say “hello or welcome”. Breakfast was not good in which there was unhealthy food.
Stayed 2 nights in Feb 2026

6/10 Okay

Nithin

Stayed 2 nights in Jan 2026

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Had a great time in Puerto Natales partly thanks to the friendly staff at Don Guillermo. The hostal is very well located, close to town center, supermarkets, restaurants, bars. Rooms are comfortable/clean, good shower/toilet facilities, kitchen & dinning facilities and a good sense of privacy.
Stayed 3 nights in Jan 2026

8/10 Good

German

Liked: Cleanliness, staff & service, property conditions & facilities
This a very simple hotel with no frills. The greatest inconvenience is that there is a thin courtain so rooms have no privacy. Also light comes right through, so in summer this will make it hard for you to sleep.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rachel

Liked: Cleanliness
Hostal Don Guillermo is very well located, staff are friendly and very accommodating.
Stayed 2 nights in Jan 2026

6/10 Okay

Rafael

Liked: Cleanliness, amenities
It's worn down, needs to be renovated. Almost slipped on a puddle from a leaking pipe
Stayed 4 nights in Jan 2026

10/10 Excellent

Raya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner, Camila, was amazing! Kind, friendly and generous.
Stayed 3 nights in Jan 2026

4/10 Poor

Xing

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The heater was not working. Asked the staff to fix it, it didn’t work out. There is no hair drier, no tissue box. We reserved two beds room, was given three beds, make the space feels small.
Stayed 1 night in Dec 2025

2/10 Terrible

kim

Disliked: Cleanliness, amenities
The room and the shared bathroom are dirty, run down, and very uncomfortable. I would not suggest people to stay there. The pictures ticked me.
Stayed 1 night in Dec 2025

10/10 Excellent

Letian, Hangzhou

Liked: Cleanliness, amenities, property conditions & facilities
helpful staff! Free orange after trekking is amazing
Stayed 4 nights in Dec 2025

10/10 Excellent

Scott

Great staff
Stayed 1 night in Dec 2025

8/10 Good

ZHONGHUI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is worth the money you pay
Stayed 2 nights in Dec 2025

6/10 Okay

Savannah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
On Expedia it says they have check in until 11pm but when we arrived at 10:30pm the owner said he had been waiting and almost left. He said they finish check-in at 10pm. The beds and room was clean. The men’s showers was overflowing into the hallway and the hallways echo a lot. We kissed breakfast since it doesn’t start until 8am , which isn’t ideal for early flights or trips.
Stayed 1 night in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Shared shower facilities should be renovated.
Stayed 2 nights in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service
Shared shower facility should be renovated.
Stayed 1 night in Dec 2025

10/10 Excellent

Fayte

Traveled with group
Liked: Cleanliness, staff & service, amenities
The front desk was very accommodating and nice. We were able to checked in smoothly. They accommodated our requests. Would go again here when i come back!
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Stayed 1 night in Nov 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good and the Star very helpful. Shower is also great; hot and pressure. The only point is about the room that doesnt have any place to Store the Clothes.
Stayed 4 nights in Oct 2025

10/10 Excellent

Wei-Dong

Liked: Cleanliness, amenities, property conditions & facilities
Great friendly staff. Clean rooms. Good facilities. Convenient location. Highly recommend.
Stayed 1 night in Oct 2025

2/10 Terrible

Sebastien

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Chambre et serviette sales Pas de fenêtre Mobilier vetuste Photo promotionnelle non conforme à la chambre Nous ne sommes pas restés dans cet hôtel
Stayed 1 night in Jan 2026

8/10 Good

Simone

Liked: Amenities
Boa localização. Estacionamento na rua (seguro). Quarto grande (o nosso tinha uma cama extra). A única FALHA foi não termos recebido o nosso café da manhã no segundo dia. Como os passeios saem muito cedo, antes do horário de início do café no hotel, são preparados "kits para viagem". No segundo dia, apesar da nossa solicitação, não foi feito e ficamos sem a alimentação.
Stayed 2 nights in Jan 2026

10/10 Excellent

Shimosaka

Stayed 2 nights in Dec 2025

6/10 Okay

Isabell

Liked: Cleanliness, staff & service
Lovely front staff but the room and facilities were not good. The room was tiny and not soundproof at all. No lock on the showers so as a solo female I did not feel safe while showering.
Stayed 1 night in Nov 2025

2/10 Terrible

Susana

Stayed 1 night in Nov 2025

8/10 Good

patricio

Liked: Cleanliness, staff & service, property conditions & facilities
El tv del cuarto no funciono bien
Stayed 2 nights in Nov 2025