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Best Western Patagonia

Property class: 3.5

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Photo gallery for Best Western Patagonia

A modern building with a wooden deck and large windows overlooking a body of water.
A modern building with large windows and a flat roof, featuring a spacious interior with visible seating areas.
A grand piano in a spacious room with wooden beams, a white fluffy bench, and a menu board.
A spacious dining area with multiple tables and chairs, large windows offering a view of a mountainous landscape, and a wall with neatly arranged bottles.
A hotel room with a large bed, a desk with a chair, a television, and a window with a view of a lake and mountains.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Breakfast included
  • Parking included
  • Free WiFi
  • Bar

Explore the area

View in a map
Huerto 282 Lote 11 Ruta 9, Natales, Magallanes y Antartica Chilena, 6161278
  • Place, Última Esperanza Fjord
    ‪17 min walk‬
  • Place, Puerto Natales Casino
    ‪5 min drive‬
  • Place, Plaza de Armas
    ‪6 min drive‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 3 Twin Beds, Non Smoking, Ocean View

A hotel room with two beds, a desk, a laptop, and a large window with a view of mountains.

Standard Room, 3 Twin Beds, Non Smoking, Ocean View

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Ocean View

A hotel room with a large bed, a desk with a chair, a television, and a window with a view of a lake and mountains.

Standard Room, 1 Queen Bed, Non Smoking, Ocean View

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Ocean View

A hotel room with a bed, a desk, a chair, a laptop, a camera, and a TV.

Standard Room, 2 Twin Beds, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Ocean View

A hotel room with a large bed, a desk with a chair, a television, and a window with a view of a lake and mountains.

Standard Room, 1 Double Bed, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

DOUBLE OCEAN VIEW

  • Sleeps 4

DOUBLE OCEAN VIEW QUEEN BED

  • Sleeps 4

DOUBLE RUN OF HOUSE

  • Sleeps 4

About the neighborhood

Puerto Natales

Within a short walk of Última Esperanza Fjord, Best Western Patagonia is within 2 miles (3 km) of Costanera. This 3.5-star hotel has 34 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Última Esperanza Fjord - 17 min walk - 0.9 miles
  • Costanera - 3 min drive - 1.5 miles
  • Puerto Natales Casino - 5 min drive - 2.2 miles
  • Plaza de Armas - 6 min drive - 2.4 miles
  • Mylodon Cave Natural Monument - 29 min drive - 18.2 miles

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 16 min drive

Restaurants

  • ‪El Asador Patagónico - ‬4 min drive
  • ‪Mesita Grande - ‬4 min drive
  • ‪Restaurant Última Esperanza - ‬4 min drive
  • ‪La Disquería Natales - ‬4 min drive
  • ‪Pizzeria Napoli - ‬4 min drive

About this property

Best Western Patagonia

Best Western Patagonia features 2 hot tubs, a sauna, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage and concierge services. Additional amenities include coffee/tea in a common area, laundry facilities, and a communal living room.
40-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer rainfall showers and hair dryers. Electric kettles, safes, and phones are also standard. Change of towels is available on request.
2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Borde Glaciar

Things to do

  • 2 hot tubs
  • Books
  • Ecotours
  • Hiking/biking trails
  • Sauna
  • Spelunking
  • Table tennis

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 on-site accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Doorbell and phone notification
  • Grab bar near toilet (28 inches high)
  • Handrails in stairways (33 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (28 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2019
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during June, July, and August.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Laundry fee: CLP 10000
  • Hot tub fee: CLP 30000

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

What can I see around Best Western Patagonia?

This hotel is located in Natales within a short 9-minute walk of Última Esperanza Fjord. You'll also find Cueva del Milodon and Puerto Natales Casino within a short drive.

How much does it cost to stay at Best Western Patagonia?

As of Sep 30, 2026, prices found for a 1-night stay for 2 adults at Best Western Patagonia on Oct 1, 2026 start from $180, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Patagonia have a casino at the property?

No, Best Western Patagonia doesn't have a casino.

Will I find an indoor pool at Best Western Patagonia?

No, this hotel doesn't have an indoor pool; however, there are 2 hot tubs.

Does Best Western Patagonia have a restaurant with a breakfast menu?

Yes, Best Western Patagonia serves free buffet breakfast at Borde Glaciar each morning.

Will Best Western Patagonia allow pets to stay for free?

No, pets and service animals aren't allowed at Best Western Patagonia.

How close is the airport from Best Western Patagonia?

The closest major airport to Best Western Patagonia is Puerto Natales (PNT-Teniente J. Gallardo), which is 4 mi away (16 minutes by car).

Best Western Patagonia Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 65 out of 84 reviews
Rating 8 - Good. 12 out of 84 reviews
Rating 6 - Okay. 5 out of 84 reviews
Rating 4 - Poor. 0 out of 84 reviews
Rating 2 - Terrible. 2 out of 84 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, friendly staff, very good food. All around excellent during both of our stays.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience! Great food, beautiful views and exceptional staff!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely hotel, great room and amazing view from the restaurant. The food in the restaurant was also very good, we loved staying here and would love to come back
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with beautiful views.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and restaurant employees were the most helpful and friendly that I have experienced in my travels. The views from the room were wonderful .
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, stunning lake views, and wonderful staff. An incredibly relaxing and memorable stay.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, wonderful view, nice restaurant and friendly staff!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff , beautifully presented communal read, good restaurant
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, efficient service, clean room, and of course, great breakfast.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff excellent
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Incredible view. Helpful staff. Restaurant menu expansive and food tasted great.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great food. Wonderful staff. For sure the nicest Best Western in the Western Hemisphere!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Great breakfast and a great dinner experience at night. Helpful staff.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Hotel was clean and the staff was helpful. Berzain, who served us dinner, was very friendly and knowledgeable.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing hotel. Staff was super friendly and accommodating. Restaurant on site but unfortunately wasn’t open on sundays, which is when we stayed there. About a mile walk to town but easy to get a taxi. Would definitely stay there again. Very clean.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Beautiful
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time there.
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Room was clean, smell of cleaning products was overwhelming, caused coughing upon original entry. Hot tub and sauna had to be scheduled to use at additional charge. Restaurant was good and convenient, staff very nice.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely and the bed was very comfortable!
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel just outside Puerto Natales

Great hotel just outside town. The staff are very helpful, and even gave us a welcome drink!
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great, the receptionists were super helpful and the restaurant staff as well. Amazing view from the room, I loved the hotel
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, very clean and perfect for commuting to Torres del Paine!
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The view was beautiful. Just like the photos. Staff was helpful. Restaurant had a very good variety. It was easy to get around from there.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Rooms are simple with great views. Breakfast was very basic and hotel is just slightly outside of town but wouldn't hesitate to stay here again
Stayed 3 nights in Mar 2025