Grand Mercure Nasu Highlands Resort & Spa

4.0 star property
Family-friendly hotel with a sauna and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Grand Mercure Nasu Highlands Resort & Spa

Iron/ironing board, free WiFi
Iron/ironing board, free WiFi
Property amenity
Miscellaneous
Iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
4449-2 Takakuhei, Nasu, Tochigi-ken, 325-0302
  • Place, Nasu Rindo Lake
    ‪9 min walk‬
  • Place, Nasu Trick Art Museum
    ‪20 min walk‬
  • Place, Gem Hunting Treasure Stone Park
    ‪4 min drive‬
  • Airport, Fukushima (FKS)
    ‪63 min drive‬

Room options

Classic Japanese Style Room

7.4 out of 10
Good
(17 reviews)
  • 388 sq ft
  • Sleeps 7
  • 4 Twin Futons

Classic Room, 2 Twin Beds

7.6 out of 10
Good
(13 reviews)
  • 388 sq ft
  • Sleeps 8
  • 2 Twin Beds

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(10 reviews)
  • 388 sq ft
  • Sleeps 8
  • 2 Twin Beds

Classic Family Style Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 10
  • 4 Twin Beds

Deluxe Suite, Multiple Beds

  • Sleeps 8
  • 4 Twin Beds

Japanese Modern Room

  • Sleeps 6
  • 2 Twin Beds and 3 Twin Futons

About the neighborhood

Nasu

Nasu Rindo Lake is within 2 miles (3 km) of Grand Mercure Nasu Highlands Resort & Spa while other popular attractions such as Nasu Safari Park are within 3 miles (5 km). This 189-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Nasu Rindo Lake - 9 min walk - 0.5 miles
  • Nasu Trick Art Museum - 20 min walk - 1.1 miles
  • Nasu Orgel Museum - 4 min drive - 0.9 miles
  • Gem Hunting Treasure Stone Park - 4 min drive - 1.3 miles
  • SL Land Museum - 5 min drive - 1.7 miles

Getting around

  • Kuroiso Station - 22 min drive
  • Fukushima Airport (FKS) - 99 min drive

Restaurants

  • ‪レストラン蒸気機関車 - ‬4 min drive
  • ‪那須の恵みMekke! ブッフェ&マルシェ - ‬12 min walk
  • ‪ONIBUS COFFEE - ‬4 min drive
  • ‪NASUバイキング エルバージュ - ‬6 min drive
  • ‪カフェ ロルモ - ‬9 min walk

About this property

Grand Mercure Nasu Highlands Resort & Spa

Family-friendly hotel with a sauna and a seasonal outdoor pool
Grand Mercure Nasu Highlands Resort & Spa offers a children's pool, a sauna, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Other amenities at this hot springs hotel include conference space, a seasonal outdoor pool, and an arcade/game room.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Housekeeping is available on request.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor public bath (no minerals), an outdoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,960 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le SENSORIEL

Things to do

  • Arcade/game room
  • Children's pool
  • Hot springs
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 6 meeting rooms
  • Conference space

Outdoors

  • Garden

Spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Mini-fridge

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3960 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-11:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July to August.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rindoko Royal Hotel Nasu
Rindoko Royal Hotel
Rindoko Royal Nasu
Rindoko Royal
Rindoko Royal Hotel Japan/Nasu-Gun
Royal NASU
Royal Hotel Nasu Japan/Nasu-Gun
Royal Hotel NASU
Mercure Nasu Highlands & Nasu
Grand Mercure Nasu Highlands Resort & Spa Nasu
Grand Mercure Nasu Highlands Resort & Spa Hotel
Grand Mercure Nasu Highlands Resort & Spa Hotel Nasu

Frequently asked questions

Is free cancellation available at Grand Mercure Nasu Highlands Resort & Spa?

Grand Mercure Nasu Highlands Resort & Spa provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do within easy reach of Grand Mercure Nasu Highlands Resort & Spa?

This hotel is located in Nasu, a short 16-minute walk from Nasu Trick Art Museum and also 12 minutes on foot from Nasu Rindo Lake View. You'll also find Nasu Rindo Lake and Nasu Stained Glass Museum within a short drive.

Is there parking available at Grand Mercure Nasu Highlands Resort & Spa?

Yes, self parking is offered for free at the hotel.

Does Grand Mercure Nasu Highlands Resort & Spa have a casino?

No, Grand Mercure Nasu Highlands Resort & Spa doesn't have a casino.

Will I find an indoor pool at Grand Mercure Nasu Highlands Resort & Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from July until August.

Is Grand Mercure Nasu Highlands Resort & Spa a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and hot springs.

Does Grand Mercure Nasu Highlands Resort & Spa have a hot tub?

No, but guests can enjoy on-site hot springs at this hotel.

Does Grand Mercure Nasu Highlands Resort & Spa have a restaurant that serves breakfast?

Yes, Grand Mercure Nasu Highlands Resort & Spa serves buffet breakfast for a surcharge each morning at Le SENSORIEL.

Will Grand Mercure Nasu Highlands Resort & Spa allow pets to stay for free?

No, pets aren't allowed at Grand Mercure Nasu Highlands Resort & Spa though service animals are welcome.

Does Grand Mercure Nasu Highlands Resort & Spa have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Grand Mercure Nasu Highlands Resort & Spa?

The closest major airport to Grand Mercure Nasu Highlands Resort & Spa is Fukushima Airport (FKS), which is about 25.1 mi away.

Are there rooms with balconies at Grand Mercure Nasu Highlands Resort & Spa?

No, there aren't any guestrooms with balconies at Grand Mercure Nasu Highlands Resort & Spa.

Grand Mercure Nasu Highlands Resort & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 176 out of 418 reviews
Rating 8 - Good. 163 out of 418 reviews
Rating 6 - Okay. 54 out of 418 reviews
Rating 4 - Poor. 17 out of 418 reviews
Rating 2 - Terrible. 8 out of 418 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rie

Stayed 1 night in Jul 2025

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back!

We have an amazing time! From the check in to the arrival celebration. The rooms were amazing and so large! The onsen was very family friendly. Play spaces indoor and out were outstanding. Breakfast left us speechless. Our only regret is not getting dinner. Such an amazing experience
Stayed 1 night in Jul 2025

10/10 Excellent

SAYURI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Serene child friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Ya Qi Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious rooms, friendly and helpful service, clean and relaxing onsen. Best bonus is free flow drinks (soft drinks, coffee and lots of alcohol) and snacks in the afternoons and nights!
Stayed 2 nights in Aug 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family-friendly!

This is probably the most family-friendly hotel I’ve ever stayed at. Many young couples with babies; tons of kids up to about 7 years old. They have lots of toys, books (in Japanese), and even special suites for those ages.
Stayed 1 night in Aug 2020

8/10 Good

沙織

Traveled with family and small children
Liked: Cleanliness, staff & service
オールインクルーシブでご飯のときもそれ以外の夕方から夜にかけてもラウンジがお酒とおつまみがいただけるのが嬉しいです。 大浴場は広いけど、温泉は露天風呂だけみたいなのが残念です。
Stayed 2 nights in Oct 2025

8/10 Good

Mutsuko

Traveled with family and small children
Liked: Amenities
子供達はとても喜んでました
Stayed 1 night in Sep 2025

6/10 Okay

Yoshie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
子ども向けには良い施設だと思います。 遊具も楽しそうに遊んでいました。 ただ、カップルや友人同士向けではないと思います。
Stayed 1 night in Oct 2025

10/10 Excellent

Sakura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バイキングのスタッフさんが朝も夕も皆さん素晴らしいです。親切でテキパキと案内してくれて混雑時もテーブルはとても清潔。
Stayed 1 night in Sep 2025

8/10 Good

YUKINOBU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食ブッフェは種類が多くて、毎回楽しかったです。
Stayed 2 nights in Sep 2025

6/10 Okay

TATSUYA

少々古かった。
Stayed 1 night in Aug 2025

8/10 Good

Hide

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設内とても清掃行き届いており、気持ち良く宿泊できました。 ※ただ、食事会場では、小さなお子様連れのご家族の方々が、ほとんどで、私達のようなプライベートでの宿泊者にとっては、にぎやかで、、席の配置の配慮が、有ればもっと過ごしやすかったかと感じました。
Stayed 1 night in Sep 2025

10/10 Excellent

Usami

Stayed 1 night in Sep 2025

10/10 Excellent

Daisuke

Stayed 1 night in Sep 2025

10/10 Excellent

sousuke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Miho

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2泊しました。部屋は年月を感じさせますが、幼児にとって、とっても楽しめる施設です。夜ご飯は2日目になると飽きちゃう感じです。スタッフの方は親切でした。
Stayed 2 nights in Sep 2025

4/10 Poor

Akira

Stayed 1 night in Aug 2025

6/10 Okay

Satoshi

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

????

Liked: Cleanliness, amenities, property conditions & facilities
食事は良かった。 温泉の脱衣ロッカーのキーがたくさん壊れている点、朝食の案内人が少なくて長い行列になっていた点などがマイナス評価。
Stayed 1 night in Sep 2025

10/10 Excellent

Noriko

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
子連れ家族にはとても良いホテルでした。ビュッフェもとても良かったし、スタッフの方たちも親切でした。良い家族旅行が出来ました。
Stayed 1 night in Aug 2025

10/10 Excellent

Hamako

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
子供向けの設備や食事が充実している
Stayed 2 nights in Sep 2025

10/10 Excellent

tomokazu

Stayed 1 night in Aug 2025

10/10 Excellent

???

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

yuichi

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
客室の広さやインテリア、お風呂、サウナなど良いところがたくさんありました。 メインダイニングの雰囲気が昔の観光ホテルのような感じだったのがとても残念。
Stayed 1 night in Aug 2025