Grand Mercure Nasu Highlands Resort & Spa

4.0 star property

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Photo gallery for Grand Mercure Nasu Highlands Resort & Spa

Iron/ironing board, free WiFi
A dimly lit lounge area with several wicker chairs and a sofa, a carpeted floor, and a wall with a gradient lighting effect.
Property amenity
Miscellaneous
Iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Business services

Explore the area

View in a map
4449-2 Takakuhei, Nasu, Tochigi-ken, 325-0302
  • Place, Nasu Rindo Lake
    ‪12 min walk‬
  • Place, SL Land Museum
    ‪5 min drive‬
  • Place, Diana Garden Angel Museum
    ‪5 min drive‬
  • Airport, Fukushima (FKS)
    ‪71 min drive‬

Room options

Classic Room (Japanese Style)

7.4 out of 10
Good
(17 reviews)
  • 388 sq ft
  • Sleeps 7
  • 4 Twin Futons
  • Free WiFi

Classic Twin Room

7.6 out of 10
Good
(14 reviews)
  • 388 sq ft
  • Sleeps 8
  • 2 Twin Beds
  • Free WiFi

Superior Twin Room

8.8 out of 10
Excellent
(11 reviews)
  • 388 sq ft
  • Sleeps 8
  • 2 Twin Beds
  • Free WiFi

Classic Twin Room (Japanese-Western Style)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 10
  • 4 Twin Beds
  • Free WiFi

Classic Deluxe Suite

  • Sleeps 8
  • 4 Twin Beds
  • Free WiFi

Room, Multiple Beds

  • Sleeps 7
  • 4 Twin Beds
  • Free WiFi

Family Superior Twin Kids Room

  • Sleeps 6
  • 3 Twin Beds
  • Free WiFi

About the neighborhood

Nasu

Nasu Rindo Lake is within 2 miles (3 km) of Grand Mercure Nasu Highlands Resort & Spa while other popular attractions such as Nasu Safari Park are within 3 miles (5 km). This 189-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Nasu Rindo Lake - 12 min walk - 0.7 miles
  • Nasu Trick Art Museum - 18 min walk - 1.0 mile
  • Nasu Classic Car Museum - 4 min drive - 1.3 miles
  • SL Land Museum - 5 min drive - 1.5 miles
  • Diana Garden Angel Museum - 5 min drive - 1.3 miles

Getting around

  • Kuroiso Station - 22 min drive
  • Fukushima Airport (FKS) - 99 min drive

Restaurants

  • ‪レストラン蒸気機関車 - ‬4 min drive
  • ‪ONIBUS COFFEE - ‬4 min drive
  • ‪NASUバイキング エルバージュ - ‬6 min drive
  • ‪那須の恵みMekke! ブッフェ&マルシェ - ‬12 min walk
  • ‪和匠ダイニング 菜す乃 - ‬6 min drive

About this property

Grand Mercure Nasu Highlands Resort & Spa

Grand Mercure Nasu Highlands Resort & Spa offers a children's pool, a sauna, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Other amenities at this hot springs hotel include conference space, a seasonal outdoor pool, and an arcade/game room.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Phones are also standard. Housekeeping is available on request.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,960 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le SENSORIEL

Things to do

  • Arcade/game room
  • Children's pool
  • Hot springs
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 6 meeting rooms
  • Conference space

Outdoors

  • Garden

Spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Mini-fridge

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3960 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-11:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July to August.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rindoko Royal Hotel Nasu
Rindoko Royal Hotel
Rindoko Royal Nasu
Rindoko Royal
Rindoko Royal Hotel Japan/Nasu-Gun
Royal NASU
Royal Hotel Nasu Japan/Nasu-Gun
Royal Hotel NASU
Mercure Nasu Highlands & Nasu
Grand Mercure Nasu Highlands Resort & Spa Nasu
Grand Mercure Nasu Highlands Resort & Spa Hotel
Grand Mercure Nasu Highlands Resort & Spa Hotel Nasu

Frequently asked questions

Is free cancellation available at Grand Mercure Nasu Highlands Resort & Spa?

Grand Mercure Nasu Highlands Resort & Spa provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Grand Mercure Nasu Highlands Resort & Spa?

As of Jun 24, 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Nasu Highlands Resort & Spa on Jun 29, 2026 start from $56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Grand Mercure Nasu Highlands Resort & Spa?

This hotel is located in Nasu, a short 12-minute walk from Nasu Rindo Lake View and also 16 minutes on foot from Nasu Trick Art Museum. You'll also find Nikko National Park and Nasu Rindo Lake within a short drive.

Is there parking available at Grand Mercure Nasu Highlands Resort & Spa?

Yes, self parking is offered for free at the hotel.

Does Grand Mercure Nasu Highlands Resort & Spa have a casino?

No, Grand Mercure Nasu Highlands Resort & Spa doesn't have a casino.

Will I find an indoor pool at Grand Mercure Nasu Highlands Resort & Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from July until August.

Is Grand Mercure Nasu Highlands Resort & Spa good for couples?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and hot springs.

Does Grand Mercure Nasu Highlands Resort & Spa have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Grand Mercure Nasu Highlands Resort & Spa have a restaurant that serves breakfast?

Yes, Grand Mercure Nasu Highlands Resort & Spa serves buffet breakfast for a surcharge each morning at Le SENSORIEL.

Will Grand Mercure Nasu Highlands Resort & Spa allow pets to stay for free?

No, pets aren't allowed at Grand Mercure Nasu Highlands Resort & Spa though service animals are welcome.

Does Grand Mercure Nasu Highlands Resort & Spa have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Grand Mercure Nasu Highlands Resort & Spa?

The closest major airport to Grand Mercure Nasu Highlands Resort & Spa is Fukushima Airport (FKS), which is about 25.1 mi away.

Are there rooms with balconies at Grand Mercure Nasu Highlands Resort & Spa?

No, there aren't any guestrooms at Grand Mercure Nasu Highlands Resort & Spa that offer a balcony.

Grand Mercure Nasu Highlands Resort & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 191 out of 448 reviews
Rating 8 - Good. 175 out of 448 reviews
Rating 6 - Okay. 56 out of 448 reviews
Rating 4 - Poor. 18 out of 448 reviews
Rating 2 - Terrible. 8 out of 448 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities
Great service, clean and friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Serene child friendly
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Hiroki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids pool and playgrounds are nice for children.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Ya Qi Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious rooms, friendly and helpful service, clean and relaxing onsen. Best bonus is free flow drinks (soft drinks, coffee and lots of alcohol) and snacks in the afternoons and nights!
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Yuka

Disliked: Staff & service
Would have been ideal if you are traveling with small children.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

SIRITHIDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I first read the reviews, I was reluctant to book this hotel. But I saw some recent photos that the hotel has been renovated. Everything provided was very professional and clean. The queue management at the restaurant for both breakfast and dinner was very efficient. Free-flow alcohol beverages was a plus.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back!

We have an amazing time! From the check in to the arrival celebration. The rooms were amazing and so large! The onsen was very family friendly. Play spaces indoor and out were outstanding. Breakfast left us speechless. Our only regret is not getting dinner. Such an amazing experience
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was quite remote and you need a car to get around Nasu as there is nothing in walking distance, however snacks and drinks were complimentary each day at set hours, mineral outdoor onsen/spar was perfect and staff were amazing. Airconditioning was disappointing as it was preset with the main hotel and could not change temperature only adjust fan. Views were amazing from the restaurant and breakfast bar. Many young children when we stayed as the hotel focuses on kids with indoor and outdoor playground. Overall very nice hotel with amazing staff and great place to base yourself and explore Nasu with a car.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

KATSUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素晴らしいホテルでした。 残念のが、たまたまだと思いますがフロントのチェックインが、長かった。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yukiko

Liked: Cleanliness, property conditions & facilities
ほとんどが子連れだったので、安心感があり、子ども達もたくさん遊び回って楽しそうでした!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Yoshio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋にセーフティボックスがない。 
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Tomoya

Disliked: Cleanliness, amenities, property conditions & facilities
チェックインは行列を並び、料金の割にビジネスホテルレベルの部屋とアメニティだった。ゆっくりしたかったが、わざわざ那須高原まで行く必要はなかった。外観やフロントは新しさがあるが、客室は古く窓や備え付けのマグカップは汚れていた。フリードリンクはラウンジまで取りに行かなければならず、自販機で飲み物を買う始末。 ビュッフェも都内の有名ホテルには遠く及ばず、せいぜい1人3,000円程度のクオリティかと。 多分もう行くことはないかと。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yoshifumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても朝食が良かった。
Stayed 1 night in Mar 2026
Verified

8/10 Good

Hirokazu

Liked: Cleanliness, staff & service, amenities
客室、スタッフ、設備サービスすべて良かったと思います
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

YUSUKE

Liked: Cleanliness, amenities, property conditions & facilities
食事のバリエーションが豊富でとても良かったと思います。
Stayed 1 night in Jan 2026
Verified

8/10 Good

PO CHEN

Liked: Cleanliness, staff & service, amenities
是屬於親子渡假飯店,入住的9成都是親子。很多親子設施,小孩非常喜歡!房間浴室偏小,房間空間算大!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
子どもが飽きずに遊べるスペースがたくさんあり、特に1月末から正式オープンする2階のエリアは子どもが遊びながら親が飲食できてとても重宝しました! 朝食も種類豊富で大満足でした。
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

yujiro

Liked: Cleanliness, staff & service, amenities
お値段以上の満足です
Stayed 1 night in Jan 2026
Verified

8/10 Good

Miyuki

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
料理も美味しくとても快適に過ごせました。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

????

Liked: Amenities, property conditions & facilities
家族5人で和室に宿泊しました。 カーテンに虫の死骸とカメムシに遭遇したのはマイナス点でしたが景色は絶景でした。 ラウンジの無料ドリンクとナッツ類でまったり時間を過ごして温泉と朝食バイキングでも癒されました。 設備やサービス、接客は大満足でした。 また同じ施設に宿泊したいですが和室ではなく洋室がいいと思いました。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Takayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ご飯が美味しい
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

祐希

Liked: Cleanliness, amenities, property conditions & facilities
今回2回目の宿泊をさせてもらいました♪ 子供はもちろん、大人も楽しめる施設で最高に楽しい2日間を遅れました♪お友達ファミリーも誘い、大満足してました✨15時からのドリンクも13時30分から空けてくださって、たくさん飲めてたくさんお菓子が食べれました♪お部屋も、フロントも、すべてが清潔で快適に過ごせました♪ 今度は八ヶ岳なグランドメルキュールに行く予定です♪
Stayed 1 night in Oct 2025
Verified

4/10 Poor

??

Disliked: Cleanliness, amenities, property conditions & facilities
和室は古くて汚い、トイレとお風呂もユニットだし、写真には載ってなかったし想像より古くてビックリした。その他の大浴場や、一回ロビーなどはとても綺麗でした。だからこそ部屋の古さが、、部屋にカメムシもいて2匹も退治しました、、
Stayed 1 night in Oct 2025
Verified

8/10 Good

沙織

Liked: Cleanliness, staff & service
オールインクルーシブでご飯のときもそれ以外の夕方から夜にかけてもラウンジがお酒とおつまみがいただけるのが嬉しいです。 大浴場は広いけど、温泉は露天風呂だけみたいなのが残念です。
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Mutsuko

Liked: Amenities
子供達はとても喜んでました
Stayed 1 night in Sep 2025