2/10 Terrible
Koorosh R.
May 28, 2025
Disliked: Cleanliness
Buyer Beware
Who are we: We have been on both sides of vacation rentals over the last 13 years as hosts with the highest rating possible on another site. Nothing like this, ever!The positive: The apartment was clean and well designed. the location superb.The negative: As we exited the elevator on the 6th floor we were met with a noxious odor - my son gagged. We went into the unit and while the odor was less prominent it was still there and awful. only two windows and one broken so we couldn't air it out. the awful - I reached out to the host to let them know what was happening. We did not hear back for about an hour and during that time left for a hotel. It was not possible to stay in the stench.The host responded overnight saying they went there and there is no odor.I reached out again in the morning asking to meet at the property before 11 am or after 2 pm - I had to work during the middle hours. The host responded saying they had already been there and there is no issue. Later they offered to meet at 12 noon and only at 12 noon.I reached out to VRBO and they organized a call with the host. During the call the host called me a liar, called me a child and would not agree to meeting me there at any time except noon. When the VRBO agent suggested that there may have been an odor and to meet with us there the host argued with them as well and said "my property is perfect".The host kept our full payment, did not attempt to relist the unit or offer anything.
Koorosh R.
Stayed 5 nights in May 2025