6/10 Okay
Jennifer
Traveled with family
Jun 24, 2024
Liked: Amenities
I booked this hotel based on its guest rating of 9 /10, however was sorely disappointed. I booked 2 nights for the sole purpose of having the room for a full day as a relaxing sisters’ getaway. We checked in on a Wednesday afternoon, on Thursday morning we had a note under our door stating that we would need to vacate our room at some point between 10-4p (no mention was made of this upon check-in). At 9:55a, they knocked on the door saying we (who were still in our PJs) needed to immediately vacate the room so the third party exterminator could spray. I communicated that we had booked the room with the intention of staying in all day and asked if they could come a. later or b. a different day. They said no, it had to be done immediately. While we only had to leave for appx. 20 min., it was a huge inconvenience that I felt could have been better communicated and upon check-in, rather than sometime overnight (which they kept calling “advance notice”). This, on top of hair and sticky spots on the bathroom floor led me to a generous 3/5 rating. The breakfast and breakfast staff were the only redeeming quality of our stay. Will not stay again.