The Reception dinner was ok. I couldn’t book the double bed on your site for some reason, I called the motel directly and they told me to explain at check in. We got there & I asked about my IHG points as well as getting a room with 2 double beds. The 2 front desk gals were very rude & told me none of that was available as I booked third-party and had I booked directly with them, they’d be more helpful!! TERRIBLY RUDE CUSTOMER SERVICE!! The elevator was out of service 5 times during our stay, so we had to use the stairs from the 4th floor!! It’s stated on their site that there was a safe and a safe at the front desk...NOPE, no room safe! The shower water Only got Luke warm & the drain did not work properly, so we were standing in water and the toilet plugged up twice!! Our room had a full kitchen but the dumb part was absolutely no place to sit and eat the meals we cooked in the kitchen...no table and no chairs! We had to sit on the beds to eat our meals...very uncomfortable and pathetic!! The microwave light and timer didn’t work. This PROPERTY also has FALSE advertising on the web!! It clearly states “near the beach” and EVEN shows 3 pictures on their website of a beach and says beach chairs available...NOPE, no chairs!! Totally unacceptable with false advertising, I booked this place to be within walking distance to a beach, sadly the closest beach was over 5 miles away!! This property was clearly not worth the $ whatsoever..VERY UPSET, ruined vacation!
Extremely good Excellent location ! Friendly staff
Great experience. Great service. Clean rooms. Very nice pool are. Very good breakfast. Cannot wait to visit again!
Very clean. Breakfast is good and convenient. Overall very nice stay and great location.
We were able to walk to our sons home,stopping at the plaza on the way. The room was very comfortable and clean and quiet. We were on the First floor,across from the outside bar and with the darkening shades, the pool lights and outside lighting weren't an issue. The housekeeping did a great job stocking our towels when needed,as well as making sure we weren't bothered. The breakfast every morning was always plentiful, and replenished when empty. It was neat and clean,and very appetizing. Our flight was later in the day after checkout and the front desk kept our bags while we waited, thank you
We very much enjoyed our stay and especially appreciated the hot breakfast. The light suppers were also a pleasant surprise. We liked the pool and bar. Service was great on all levels.
We enjoyed our stay. It was relaxing, everything was great. We even made our own barbecue at night. Staff very nice and helpful.
We usually stay at this hotel a couple of times a year and it's been always great, this time was not different we had a small problem with the room the first night but were moved to different one next morning, as soon as i advised staff, they also offered to reimburse the equivalent to a one night's rate. The pool was clean and the bar offered a good variety at fair prices. Breakfast was also good, with a wide selection of the most common assorted goods one could expect from a bed and breakfast facility.
Spacious rooms. Very nice pool area. Lot's of free amenities that make this hotel a great value. Friendly staff too.
We had a great experience at Staybridge. Staff was helpful and friendly. We had plenty of room for our family of six. It was close to the beach and shopping.
We simply couldnt ask for more. We stay at some high end places and wasnt expecting much here. It was clean comfortable amazing hot breakfast and dinner alomg with free drinks from 530-730. Paired with a staff that treats you like a best friend. Will be staying here anytime we visit Naples
The hotel reservation was easy to make on line and the photographs showed us exactly what we wanted. When we arrived the photos were exact replicas of the beauty and comfort of the hotel, the dining area, the swimming pool and tiki hut area. The rooms are spacious and well equipped as well as comfortable and quiet. Parking was at all the doors and the staff was more than wonderful. We could not have been happier and we will stay here each time we go to Naples for our family with four young children enjoying the room, the pool, the parks, and the beach.
Hotel looked new and remodeled. Room with Great comfort new mattresses and super clean. The beach was great nice thin sand there were golf carts going around the area that took you to and from the beach. Awesome clear water a little cold but very tranquil, we even saw dolphins from the shore. You could rent kayaks and snorkels at the kiosk. At the pool area there was a bar with all drink you can imagine. there were grills that were ready for use. We ate at a Mexican restaurant around the block 6 adults and 2 kids ordered lots of food and drinks and the bill came to a little over $100
Very good. Very comfortable. It was a good stay. Would stay here agAin
The hotel wasn't terrible, but it smelled strange.
The rooms have been updated with modern furniture. Mini kitchens with full size frig. and even a dishwasher, Tues. thru Thurs. they serve a free buffet cocktail, plus breakfast buffet every morning. Front desk was extremely helpful and accommodating. Lots of international and long term guests. Central location, close to beaches, shops, restaurants, etc.
Loved the pool and tiki bar! Great happy hour drinks too.
Located in Park Shore within a mile (2 km) of Artis-Naples, Staybridge Suites Naples - Gulf Coast is within 2 miles (3 km) of other popular sights such as Vanderbilt Beach. This 122-room, 3-star aparthotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.
Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 10:00 AM. Unwind at the end of the day with a drink at the bar/lounge, or chat with other guests at the free manager's reception.
Each apartment is air-conditioned and features a kitchen and space to spread out with a sitting area. A flat-screen TV comes with satellite channels and a DVD player, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a sofa bed, a coffee maker, and free weekday newspapers.
Guests staying at Staybridge Suites Naples - Gulf Coast enjoy an outdoor pool, a fitness center, and a spa tub. A stay here includes free parking. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.
The Reception dinner was ok. I couldn’t book the double bed on your site for some reason, I called the motel directly and they told me to explain at check in. We got there & I asked about my IHG points as well as getting a room with 2 double beds. The 2 front desk gals were very rude & told me none of that was available as I booked third-party and had I booked directly with them, they’d be more helpful!! TERRIBLY RUDE CUSTOMER SERVICE!! The elevator was out of service 5 times during our stay, so we had to use the stairs from the 4th floor!! It’s stated on their site that there was a safe and a safe at the front desk...NOPE, no room safe! The shower water Only got Luke warm & the drain did not work properly, so we were standing in water and the toilet plugged up twice!! Our room had a full kitchen but the dumb part was absolutely no place to sit and eat the meals we cooked in the kitchen...no table and no chairs! We had to sit on the beds to eat our meals...very uncomfortable and pathetic!! The microwave light and timer didn’t work. This PROPERTY also has FALSE advertising on the web!! It clearly states “near the beach” and EVEN shows 3 pictures on their website of a beach and says beach chairs available...NOPE, no chairs!! Totally unacceptable with false advertising, I booked this place to be within walking distance to a beach, sadly the closest beach was over 5 miles away!! This property was clearly not worth the $ whatsoever..VERY UPSET, ruined vacation!
Extremely good Excellent location ! Friendly staff
Thank you for your kind comments on our hotel and staff!
Thank You for completing a review on your recent visit
Thank you for the 5 star review
Thank you for staying with us and taking the time to rate us on your visit.
Great experience. Great service. Clean rooms. Very nice pool are. Very good breakfast. Cannot wait to visit again!
Thank you so much for your kind words. We look forward to your return.
Very clean. Breakfast is good and convenient. Overall very nice stay and great location.
Thank you for choosing our hotel while visiting Naples. We hope to have you back to visit us again.
We were able to walk to our sons home,stopping at the plaza on the way. The room was very comfortable and clean and quiet. We were on the First floor,across from the outside bar and with the darkening shades, the pool lights and outside lighting weren't an issue. The housekeeping did a great job stocking our towels when needed,as well as making sure we weren't bothered. The breakfast every morning was always plentiful, and replenished when empty. It was neat and clean,and very appetizing. Our flight was later in the day after checkout and the front desk kept our bags while we waited, thank you
Congratulations on your new grandson! Wow what an awesome reason to come to Naples and we are so pleased to hear that you had an enjoyable staying with us. We look forward to your next visit.
We very much enjoyed our stay and especially appreciated the hot breakfast. The light suppers were also a pleasant surprise. We liked the pool and bar. Service was great on all levels.
Thank you so much for sharing such a great review with us! We look forward to your next visit!
We enjoyed our stay. It was relaxing, everything was great. We even made our own barbecue at night. Staff very nice and helpful.
It is disappointing to read your comments regarding your stay with us. We do value your comments, as they only enable us to further improve our services. Your review has already been shared with our management team so we can address all of these concerns-- from service to how our site is being read. The nearest beach is just a little over a mile from us-- we are Not located on the beach and I not sure which sites are indicating that we are-- but we will certainly look into this.We are deeply sorry that our property did not live up to your expectations.