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SpringHill Suites by Marriott Naples

3.0 out of 5.0

Recent guest reviews

Didn't experience the area. Only ctravled back & forth to Bontia Springs for work.

The hotel is nice clean and modern. The rooms are big enough for 2 adults and 2 teens and has a sitting area. Breakfast was very good.

Had good time in Naples Housekeeping was lousy room not properly stocked room was not cleaned for several days b Had a clogged toilet at 8 pm engineering was gone for the day I was handed a plunger for do it yourself This is unacceptable Had to request toilet paper have the trash removed

No issues, clean comfortable, Friendly staff. Gym was being repainted, but access was arranged with hotel across the parking lot, it was simple and eventless.

A nice hotel, close to the highway, comfortable room, good breakfast.

I'd recommend. Great hotel! My family and I went for a family reunion and stayed at this hotel. nice rooms and comfortable beds.

Have been staying here on business for years now. Rooms are almost always clean (had ants at the bathroom sink for some reason during this trip), and spacious with room to kick back. Furniture isn't terribly comfortable. Complimentary breakfast hits the spot each morning. I usually get frustrated by the lack of AC outlets near the beds, and things like irons & ironing boards are showing their age. The TV was flaky in my room too - most channels didn't work. The pool area is hardly ever used it seems, but is a nice enough place to relax at night other than the litter all over that someone is too lazy to clean up (this trip featured an empty shampoo bottle, packets of sweetener, and what looked like a used firework of some sort). The morning staff is friendly & competent...beyond that is hit & miss. The in-room fridge is handy. I do wish that the glassware they left in the room would be sealed/sanitized somehow - I've seen some left in there that don't appear to have been properly washed.

The hotel was very clean and staff was great. The rooms are nice and spacious. Complimentary breakfast was A+ . Although the hotel was not far from downtown area of Naples, it seem it was in the middle of nowhere. The pool is small and didn't have shaded area to sit and relax. Overall the price is good and the hotel rooms were comfortable. They also had a small refrigerator and microwave which was a plus.

The rooms are great, very clean and updated. Staff was very friendly and helpful. The only thing is that it is about 20 min drive from Naples.

Clean and affordable would stay again. Location average.

I love the hotel . This one had everything they normally have and is newly renovated, making it an even nicer place. I would recommend this hotel to friends and family.

Very clean, nicely decorated hotel with large rooms. Just a few challenges (mini-fridge not secure, oatmeal canister knob not on) and a questionable unwritten policy, but all in all, a great value. The extended continental breakfast offers a lot.

Did not have to ask for a handicap room, desk clerk noticed my dad used a walker and gave one to us. We were very comfortable!

My wife and 2 kids enjoyed this hotel very much. The complimentary breakfast was great- not just bagels and coffee but a full variety of food items. Only complaint was the slow wifi. Otherwise it was great and easily acsecible from highway. Also near restaurants and other attractions- beach- stores- mall.

very clean welcoming comfortable, but a drive from downtown

Newer hotel so very clean and in good condition. Front desk staff could improve their customer service skills (i.e., greet customers immediately when they come to the desk).

We checked in late (12:30am) and they had our cardkey ready and got to our room quickly. Room was very spacious w/2 queen bed and living area w/desk, sofa, and chair. Very clean and newness to the room. The breakfast buffet was very good for what you would expect at the rate. Our son was in a golf tournament so we weren't that familiar with Naples. The Hotel staff was very friendly and provide info on restaurants and other info we requested. Location off the interstate was convenient to get to Naples and other places we went to. Only thing I could not give 5 stars was the fitness center being minimal with a few treadmills and another cardio piece. I used to be in the fitness industry so I do have to say they did have good quality treadmlls. Well worth the price and service. We wouldn't hesitate to stay at this Springhill location again.

My sister let me know that she really enjoyed her stay because the room was quite adn very clean. The staff was friendly and her morning breakfast was more than she anticipated.

We enjoyed our stay. Very clean and fit our needs very well.

Room options

Suite, 1 King Bed

King 1 | Sleeps 4

Guest reviews for SpringHill Suites by Marriott Naples

Everyone (5) Business (2) Couples (3) Family (9)
5

staff, room, pool all great

Everyone

Didn't experience the area. Only ctravled back & forth to Bontia Springs for work.

By , from Maine on Oct 24, 2017

Review comment responded on Oct 27, 2017

Thank you, Jill! Hope you get to return for pleasure and experience all Naples has to offer!

5

clean and comfortable hotel close to 75

Everyone

The hotel is nice clean and modern. The rooms are big enough for 2 adults and 2 teens and has a sitting area. Breakfast was very good.

By , from Raleigh, NC on Jul 5, 2017

5

hotel front desk very good

Everyone

Had good time in Naples Housekeeping was lousy room not properly stocked room was not cleaned for several days b Had a clogged toilet at 8 pm engineering was gone for the day I was handed a plunger for do it yourself This is unacceptable Had to request toilet paper have the trash removed

By on Jun 27, 2017

Review comment responded on Jun 29, 2017

Thank you so much for sharing your experience; we are so pleased you had a great time in Naples. I am so sorry our housekeeping team did not meet your expectations; we have shared this with our team in order to ensure this is addressed and is an isolated incident. This is not a typical experience for us. Should we have another opportunity to see you, please let us know while in-house if anything is less than perfect, as we would love the opportunity to fix it. See you next time you are in sunny Naples!

4
Everyone

No issues, clean comfortable, Friendly staff. Gym was being repainted, but access was arranged with hotel across the parking lot, it was simple and eventless.

By , from Montreal on Apr 10, 2017

4

comfortable stay

Everyone

A nice hotel, close to the highway, comfortable room, good breakfast.

By on Mar 25, 2017

5

great stay

Families

I'd recommend. Great hotel! My family and I went for a family reunion and stayed at this hotel. nice rooms and comfortable beds.

By on Mar 10, 2015

4

nice & quiet

BusinessTravelers

Have been staying here on business for years now. Rooms are almost always clean (had ants at the bathroom sink for some reason during this trip), and spacious with room to kick back. Furniture isn't terribly comfortable. Complimentary breakfast hits the spot each morning. I usually get frustrated by the lack of AC outlets near the beds, and things like irons & ironing boards are showing their age. The TV was flaky in my room too - most channels didn't work. The pool area is hardly ever used it seems, but is a nice enough place to relax at night other than the litter all over that someone is too lazy to clean up (this trip featured an empty shampoo bottle, packets of sweetener, and what looked like a used firework of some sort). The morning staff is friendly & competent...beyond that is hit & miss. The in-room fridge is handy. I do wish that the glassware they left in the room would be sealed/sanitized somehow - I've seen some left in there that don't appear to have been properly washed.

By on Aug 29, 2014

4

value family vacation

Families

The hotel was very clean and staff was great. The rooms are nice and spacious. Complimentary breakfast was A+ . Although the hotel was not far from downtown area of Naples, it seem it was in the middle of nowhere. The pool is small and didn't have shaded area to sit and relax. Overall the price is good and the hotel rooms were comfortable. They also had a small refrigerator and microwave which was a plus.

By on Jul 7, 2014

4

very nice rooms, far from downtown naples

BusinessTravelers

The rooms are great, very clean and updated. Staff was very friendly and helpful. The only thing is that it is about 20 min drive from Naples.

By on Dec 7, 2013

4

nice

Families

Clean and affordable would stay again. Location average.

By on Jun 17, 2013