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Hotel Colombo

3.0 out of 5.0

Recent guest reviews

DON T GO to this hostel, the personal is awful and the boss is a stealer; moreover the rooms are very smalls and smelly. The only avantage of this hostel is to be close from the disreputable neighbourhood of Napoli (the Centrale station).

Hotel very well located and close to all touristic attractions. Staff very friendly and helpful. Room was clean, bed comfortable, quiet location at night and had all the facilities. I would like to say that I read before booking that the area doesn't look save because there were lot of inmigrant people and so. That's not true at all. OK, the are immigrants but that doesn't make unsafe the area. Location in safe even late at night. Also, people say that hotel was not good enough and I would ask them, what do you expect for nearly 40 euros/room/night? Maybe a 4**** or 5***** hotel??? Hotel has all facilities for. 3****, private bathroom, fridge, air conditioning, TV, hairdryer, amenities, etc....

My husband commented (and I agreed) - The staff at the hotel were fantastic - there wasn't anything they wouldn't do for us. They were extremely friendly, made you feel welcome and went out of their way to make the stay stress-free. They recommended what became our favourite restaurant, and even provided a fast and easy transfer to the airport when we left. If we go back to Naples, I wouldn't look at anywhere else to stay. About the hotel itself: It is cheap and cheerful. If you don't want basic, don't pay for basic - go elsewhere. The room was small for a double, but when I asked if our second room had two twin beds for our two teens, they changed the room and gave them a triple room, which was spacious. The rooms had ample amount of space to put things away and the room had a small safe and a small refrigerator, stocked with well-priced beverages. The bathroom was small and the shower was extremely small - if you are a larger person, this may not be the choice for you. We expected basic and we received clean, well-kept basic, so we were very happy with our accommodations. There isn't much choice at breakfast, which wasn't included in our price - but even our picky eaters (our children) had a breakfast which satisfied them before we left. We were able to order a couple of rounds of coffee and hot chocolate before we left for the day. It was very good to get us started on the first day, but we did venture out the other days for sfogliatele and cornettos. Again, I come back to the staff. They quickly and instantly accomodate our request for two separate beds for our teens. They gave us lots of suggestions as to where to go and eat. They gave us their business card to call them, if we found ourselves in trouble and needing to get back to the hotel. They helped me with the safe, when I didn't realise the instructions were on the door. They fixed the lock when the key snapped in it. They welcomed us warmly. Every day when we came back to the room, it was clean, tidy and restocked. I would easily return again. The neighbourhood itself is not a good one. Keep a sharp eye out. But that just seems to be the area in general. And we never felt unsafe near the hotel itself. The hotel is just a 10 minute walk from the Central train station and the Circumvesuviana line, so travel is very easy. Grazie Mille!

“+” Close proximity to town center, public transport connections (bus, metro, rail) are good. The room is equipped with anything needed: safe box, mini bar, hair dryer etc. Airport shuttle bus stops a few minutes walk distance. Good breakfast, the price was completely in line with the received breakfast: cold cuts, chees, fruit juice, cereals, yogurt, cake, coffee, hot chocolate, cafe latte, cappuccino, water. Correct, helpful staff. “-“ Small room and bathroom. No window blinds. Bad smell in the bathroom. Tobacco smell was strong in the room even if the room was an unsmoking one. Not the fault of the hotel that the neighborhood is very trashy. In the nearby streets there is a jumble sale. Bit unsafe and scary outside in the evening/night. Might be unsafe to go out at evening/night.

A friend of mine who often visits Naples recommended Hotel Colombo to me. I loved it and I'll stay there every time I return to that marvelous city. It's close enough to the train station to be an easy walk, and many attractions in Naples are also within reasonable walking distance or you can take public transportation. The front desk is staffed around the clock. The lobby and hallways are very modern. My room was small but the bed was large and comfortable, and everything was very clean. The Wi-Fi was dependable. The breakfast was sufficient. The hotel signs are easily seen from Corso Umberto, so if you're walking back to the hotel at night, you can easily spot it. Even at night, I felt perfectly safe as I walked to the entrance alone. The staffers were very helpful and knowledgeable. I even called one day to get directions to a restaurant I couldn't find, and they were happy to help.

Went to Naples for a city break. The hotel is situated centrally for travel, being close to the railway station, the bus station and the metro. The location is interesting as it is in the middle of a market place, which produces a lot of rubbish which sadly the hotel is surrounded by. Upon arrival we were greeted very warmly by a member of staff, who really couldn't do enough for us. This was true of all the staff. Breakfast was everything a continental breakfast should be and there was plenty of it. The coffee was excellent. The rooms were clean, and adequate for our needs. The bed was really comfortable.

We stayed for 14 nights in this hotel. The hotel is very well situated, close to the Train Stations (there are two train stations: Garibaldi and Circumvesuviana) and close to the historical centre.The building is recently complet renovated. We arrived at 10 a.m. and the staff invited us to a coffee until the room is ready. In 10 minutes the room was ready and we received from the desk a free map of Naples and a guide in english and many many informations about Naples and around Naples. The room was very clean and dotated with: fridge, flat tvset Samsung, AC .The beds were very comfy . The wifi connection was strong and worked perfect all the time. The bathroom was very clean and well dotated. Every day they changed the towels and cleaned the room. The breakfast was ok ( cheese, salami, croissants, viennoiseries, yogurts, flakes , sweets, jam etc etc and a very very good big cup of capuccino or tea or coffee hand made) so everyone could choose something good for him.During two weeks, the atmosphere was extraordinary-the staff was very friendly and helpful : they asked us every day if all is ok or if we need something or suggested us where to go , giving informations about the public transport, connexions etc. So they tried to make us feeling like home. Important to know: 1. Naples and around Naples are one of the most beautiful touristic site of the world. There are so many beautiful places to visit than you must reserve much days for your travel (must see: Naples, Pompei, Ercolano, Sorento, Positano, Salerno, Amalfi, Caserta, Pozzuoli, Capri, Ischia). 2. Mind the prices with the public transport ( excepted Capri and Ischia) are very cheap ( by exemple a return ticket to Sorento is 7.80 euros and a one day ticket from Sorento to Positano and Amalfi and other places is 8 euros). 3.Mind: the first sundays of each month many museums and the Pompei site can be visited for free. CONCLUSION: we'll return next year to Naples to the same hotel.

Naples surprised me in that it was a lot scruffier and worrisome than maybe I'd anticipated. Whilst Hotel Colombo is situated in a dodgy area, the hotel itself is pleasant and clean. The staff were friendly and did their best to speak English and I had no problems understanding them. The room I stayed in (104) was the perfect size for a short stay but as we stayed 5 nights we outgrew it (our fault, not the hotel's). We did not try breakfast but it was cheap at €6. The city tax was €2.50 pp per night. There are nice takeaways near the hotel which are cheap and open late. The real curse/blessing of this hotel is its location. We never ventured out past 11pm and always had an eye fixed on what was behind us but by contrast the central train station is a short 4/5 minute walk away. From here we went to Pompeii and Rome. I would recommend this hotel if staying in Naples and would stay here again.

My husband and I spend a week at the hotel, the staff are very attentive but not intrusive, always willing to give any help in direction to places to visit, very approachable staff, lovely people, the bedrooms are small but very comfortable and clean towels changed every day a mini bar and safe in the room and air conditioner , the breakfast could have done with a bit more variety but it was enjoyable, the location is very good and although the area is very run down and a lot of pick pockets we were warned, we never had any bother with anyone I did not feel unsafe at anytime, we really enjoyed our holiday and liked our hotel very much there was not a lot of noise at night time

The location close to the train station Porta Nolana is excellent - very convenient for great day trips (Sorrento, Vesuvio, Pompei, Capri) and still within walking distance to the Old Town The staff was helpful and patient with my attempts to use my broken Italian, the breakfast is basic (which is typically Italian) but nice: four different varieties of coffee, toast, yogurt etc. the bathroom was really very small but in a good condition and always clean. I also loved their AC system: you just put a stub on the key chain in a plug in the wall and it comes on, no annoying settings A/C and Internet worked great. Breakfast included, staff was nice. Minibar in the room items are chargeable The bath linens were, however, clean and replaced every day. The ferry to Capri is 17.5 Euros per person each way The train from Porta Nolana to Sorrento 3.90 Euros each way journey time about 65 mins The train from Porta Nolana to Pompeii 2.90 Euros each way journey time about 30 mins Recommend that you take train from Porta Nolana station which is the stop before Piazza Garibaldi as this is first stop and you will get a seat for journey because next stop Piazza Garibaldi the train becomes jammed packed The street markets are an extra bonus - can buy anything cheap - warning don’t buy packs of 200 cigarette cartons of street sellers they are fake but look real - buy from shop The staff were very helpful and professional Would we stay again 100% yes Would we recommend 100% yes

Via Conforti 11/a Naples NA

Hotel highlights

  • Walking distance to Cathedral of Naples
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Rooftop terrace

Located in Municipalità 2 within a short walk of Cathedral of Naples, Hotel Colombo is within a mile (2 km) of other popular sights such as Santa Chiara. This 24-room, 3-star hotel has a bar/lounge, free in-room WiFi, and a rooftop terrace. In the historical district, it's also near Castel Nuovo and National Archaeological Museum.


For your convenience, breakfast is available for a fee. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café.


All of Hotel Colombo's 24 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and safes. Guests can expect free WiFi and 24-inch TVs with digital channels. Bathrooms have hair dryers, free toiletries, and bidets. Phones and desks are other standard amenities.

Property features

At Hotel Colombo, guests have access to a rooftop terrace, free WiFi in public areas, and a computer station. Parking is EUR 20.00 per day (EUR 20.00 per stay for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for EUR 40 per room roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a library, express check-in, and express check-out.

Reviews from Trip Advisor

Trip Advisor aggregated rating

56.0% of guests recommend this hotel

Total of 227 reviews