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Hotel Colombo

3.0 out of 5.0

Recent guest reviews

Went to Naples for a city break. The hotel is situated centrally for travel, being close to the railway station, the bus station and the metro. The location is interesting as it is in the middle of a market place, which produces a lot of rubbish which sadly the hotel is surrounded by. Upon arrival we were greeted very warmly by a member of staff, who really couldn't do enough for us. This was true of all the staff. Breakfast was everything a continental breakfast should be and there was plenty of it. The coffee was excellent. The rooms were clean, and adequate for our needs. The bed was really comfortable.

We stayed for 14 nights in this hotel. The hotel is very well situated, close to the Train Stations (there are two train stations: Garibaldi and Circumvesuviana) and close to the historical centre.The building is recently complet renovated. We arrived at 10 a.m. and the staff invited us to a coffee until the room is ready. In 10 minutes the room was ready and we received from the desk a free map of Naples and a guide in english and many many informations about Naples and around Naples. The room was very clean and dotated with: fridge, flat tvset Samsung, AC .The beds were very comfy . The wifi connection was strong and worked perfect all the time. The bathroom was very clean and well dotated. Every day they changed the towels and cleaned the room. The breakfast was ok ( cheese, salami, croissants, viennoiseries, yogurts, flakes , sweets, jam etc etc and a very very good big cup of capuccino or tea or coffee hand made) so everyone could choose something good for him.During two weeks, the atmosphere was extraordinary-the staff was very friendly and helpful : they asked us every day if all is ok or if we need something or suggested us where to go , giving informations about the public transport, connexions etc. So they tried to make us feeling like home. Important to know: 1. Naples and around Naples are one of the most beautiful touristic site of the world. There are so many beautiful places to visit than you must reserve much days for your travel (must see: Naples, Pompei, Ercolano, Sorento, Positano, Salerno, Amalfi, Caserta, Pozzuoli, Capri, Ischia). 2. Mind the prices with the public transport ( excepted Capri and Ischia) are very cheap ( by exemple a return ticket to Sorento is 7.80 euros and a one day ticket from Sorento to Positano and Amalfi and other places is 8 euros). 3.Mind: the first sundays of each month many museums and the Pompei site can be visited for free. CONCLUSION: we'll return next year to Naples to the same hotel.

Naples surprised me in that it was a lot scruffier and worrisome than maybe I'd anticipated. Whilst Hotel Colombo is situated in a dodgy area, the hotel itself is pleasant and clean. The staff were friendly and did their best to speak English and I had no problems understanding them. The room I stayed in (104) was the perfect size for a short stay but as we stayed 5 nights we outgrew it (our fault, not the hotel's). We did not try breakfast but it was cheap at €6. The city tax was €2.50 pp per night. There are nice takeaways near the hotel which are cheap and open late. The real curse/blessing of this hotel is its location. We never ventured out past 11pm and always had an eye fixed on what was behind us but by contrast the central train station is a short 4/5 minute walk away. From here we went to Pompeii and Rome. I would recommend this hotel if staying in Naples and would stay here again.

My husband and I spend a week at the hotel, the staff are very attentive but not intrusive, always willing to give any help in direction to places to visit, very approachable staff, lovely people, the bedrooms are small but very comfortable and clean towels changed every day a mini bar and safe in the room and air conditioner , the breakfast could have done with a bit more variety but it was enjoyable, the location is very good and although the area is very run down and a lot of pick pockets we were warned, we never had any bother with anyone I did not feel unsafe at anytime, we really enjoyed our holiday and liked our hotel very much there was not a lot of noise at night time

The location close to the train station Porta Nolana is excellent - very convenient for great day trips (Sorrento, Vesuvio, Pompei, Capri) and still within walking distance to the Old Town The staff was helpful and patient with my attempts to use my broken Italian, the breakfast is basic (which is typically Italian) but nice: four different varieties of coffee, toast, yogurt etc. the bathroom was really very small but in a good condition and always clean. I also loved their AC system: you just put a stub on the key chain in a plug in the wall and it comes on, no annoying settings A/C and Internet worked great. Breakfast included, staff was nice. Minibar in the room items are chargeable The bath linens were, however, clean and replaced every day. The ferry to Capri is 17.5 Euros per person each way The train from Porta Nolana to Sorrento 3.90 Euros each way journey time about 65 mins The train from Porta Nolana to Pompeii 2.90 Euros each way journey time about 30 mins Recommend that you take train from Porta Nolana station which is the stop before Piazza Garibaldi as this is first stop and you will get a seat for journey because next stop Piazza Garibaldi the train becomes jammed packed The street markets are an extra bonus - can buy anything cheap - warning don’t buy packs of 200 cigarette cartons of street sellers they are fake but look real - buy from shop The staff were very helpful and professional Would we stay again 100% yes Would we recommend 100% yes

This hotel was part of our travel package and we were very happy with this choice. The area can come across as a bit rough with its street market but it's kind of charming. The location close to the train station Porta Nolana is excellent - very convenient for great day trips (Sorrento, Vesuvio, Pompei, Ercolano) and still within walking distance to the Old Town. The staff was helpful and patient with my attempts to use my broken Italian, the breakfast is basic (which is typically Italian) but nice: four different varieties of coffee, toast, yogurt etc. The only downside was that the bathroom was really very small but in a good condition and always clean. I also loved their AC system: you just put a stub on the key chain in a plug in the wall and it comes on, no annoying settings.

The Good: A/C and Internet worked great. Breakfast included, staff was nice. Minibar in the room. The Bad: The cleanliness of the shower area was non-existent, i took baths and the following day there would still be hair on the drains and the overall bath cabin (it was never cleaned). The room also din't look like it had a proper sweep throughout my 8 nights stay. The bath linens were, however, clean and replaced every day.

Stayed for 4 nights in May. The room was small and done in dark colours so a bit gloomy but very clean and the room was cleaned and made up every day. The shower was good but small. This is good value for its budget price. The staff were great. You can phone them and they will collect you at the airport and take you back for 40 Euros which is way way less than a taxi. And less complicated then trying to sort yourself out on public transport. The staff didn't all speak good English but they tried and the guy who did speak fluently was around a lot and very helpful. Gino I think. The location is great. It is very close to the train station, about 5 minutes walk. From there you can get the Circumvesuvina line (blue line) to the Pompeii site or get off the same line earlier at Ercolano Scavi for Herculaneum and the bus to Vesuvius. The bus was right outside the station and was 10 Euros and takes you to the foot of the mountain and you walk up from there - 15-20 minutes for me (I am past retirement age). Big warning: There are no toilets! The train is really cheap, less than 5 Euro for round trip to Pompeii and less for the other stop. (Buses were advertising 18) There is another train to Pompeii but that takes you to the town rather than the ruins. the trains can be confusing, there seems to be no one central listing for trains out of the station, so you need to get the right line which is downstairs in the station. At Pompeii just turn right out of the station and the entrance is a couple of minutes walk away. The ferry to Capri was about 30Euros and they went at 8 am and then at 12.40. Again you can walk from the hotel but need to allow 25 minutes or so so you can get tickets and everything. The hotel can give you directions - its not complicated. There might be more ferries but we didn't see them and the 8 am one is good if you want to then get boats to the Blue Lagoon etc. as its early and they are not quite so busy. Can't remember what that cost, not cheap. We expected to just go to the Blue Lagoon but in fact it took us to the Green one and round some of the rock formations etc off the island which made a nice trip. At the Blue Lagoon you are charged again 14 Euros, apparently some goes to the boat company and some to an environmental fee. The boat guy then shamelessly asks for 5 Euro if you like the trip! Mostly he got it, but I'm not sure everyone really understood that he does get paid by the company as well. We also did an underground tour in Naples which was the aqueducts under the town, that was interesting and took about 3 hours I think and was 10 Euros. I've been to Naples before I like the city, it has its own charm and I've never felt it to be particularly dirty or dangerous and I've walked miles and miles around it. Food - lots and lots of pizza. If you haven't got a huge appetite order one pizza and one salad and share, that is probably enough for a lot of appetites and the restaurants don't mind a bit. We didn't have breakfast at the hotel as it was so easy to slip out into the street and get cappuccinos and croissants in one of the many little cafes all around there. There was a bar with not a huge selection and a little roof garden where you could sit. All in all, I think this is a good little hotel for the money, all of Naples is there to enjoy you are not going to spend a lot of time in your hotel room and I think this is a safe choice. We certainly were satisfied with what we got.

Just returned from a short sightseeing trip to Naples with my daughter we booked this hotel for its proximity to the train station. We didn't read reviews until a week or so before travelling and were shocked at the number of bad reviews online. we arrived expecting it to be a dirty hovel instead we found it to be a good clean small hotel the staff are friendly and helpful the breakfast was basic but adequate .The view from the balcony was certainly not scenic more gritty with street market and prostitutes not a place to go walking alone but overall for the price we paid we were more than happy and would stay here again.

Just got back from a 5 day stay in Naples with my mother. We decided to take the alibus from the airport to piazza garabaldi as looking on the map the hotel was situated pretty close and it only cost 4 euros. Getting off the bus was a bit scary as the piazza is very busy, full of hustlers and an array of people from all walks of life. With our luggage and all of our money in situ I just wanted to get to the hotel pronto which only took us about 6-7 minutes and was easy to find. The hotel is situated down a side street which accommodates a street market every day so as you can imagine it was full of rubbish and again some colourful characters. Now about the hotel....I can't say anything negative what so ever. The staff were fantastic, we got to our room and as it was very hot put the air con on but it didn't work, went downstairs and within ten minutes the guy was up there and had it fixed. The room had a private safe, mini fridge, tv and small balcony. Yes it is basic but very comfortable. Looking down onto the street from the balcony you get to see the real raw naples. Graffiti on almost every wall, door or shutter. Prostitutes on the street, the homeless, like I said earlier. People from all walks of life. Breakfast is quite basic but I didn't have a problem. It consisted of cornflakes, yogurt, bread rolls, bread (which you can toast) jam, cheese and salami as well as a few cakes. They give you a choice of coffee as well and will even just give you a mug of hot water as my mam had taken her own tea bags with her lol, they also did this in the evening for her to take to the room. The hotel is ideally situated for the main train station and the circumvesuviana for people looking to go to Herculaneum and Pompeii. The circumvesuviana is not as scary as what I'd read, it's cheap only costing about 2.50 euros to Pompeii but be warned they do like to strike so make sure you check this out before you jump on as we were stuck in Pompeii but managed to share a taxi with six others back to Naples for 80 euros (10 each). We went up to Rome for the day on the fast train, only took one hour ten minutes, bought tickets on the day and it cost 45 euros each way. If you book online beforehand you can get them as cheap as 20 each way. Naples underground, spaccanapoli, Pompeii and Herculaneum is a must if your going to Naples. Back to the hotel. We had to check out by 10am but our flight wasn't until 10pm. They kept our luggage there while we went out and when we got back let us stay up on the terrace until we were ready to leave. They phoned for a taxi for us which cost 16 euro as I didn't fancy going back to get the alibus. All in all a fab time was had, we had no issues at all but you just need to have your wits about you as there is a lot of pickpocketing and theft in the area.

Room options

Single Room

Twin 1 | Sleeps 1

Triple Room

Twin 3 | Sleeps 3

Quadruple Room

Twin 4 | Sleeps 4

Double Room Single Use

Twin 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

56% of guests recommend this hotel

Total of 210 reviews