Hotel Barbato4.0 out of 5.0
Recent guest reviews
From the airport this hotel is about 15-20 minutes taxi journey in traffic. The taxi should only cost around €15. Any more and you are being ripped off. Ask the taxi driver to put the meter on!!! The hotel is on a road that looks as though it belongs in Beirut. Do not expect great things. The staff were welcoming and helpful, if a little blunt. We initially had workmen below us banging around, fixing up a shop. This was annoying and noisy so we complained. The helpful receptionist asked the workmen for us, in Italian, how long they were going to be. They said 10 minutes and sure enough, 10 minutes later they stopped. Helpful and polite of the staff. The room felt like I was in the 1940's and decor was horrendous. It was however clean and tidy. The room did not have a safe. The hotel is on a busy main road and you will need ear plugs for a good night sleep. The breakfast was in a small room and was manned by two, very well built, women who didn't acknowledge us when we walked in and spent the whole time picking their noses and playing on their phones. I get the impression they were only there to stop people taking bread roles for lunch etc. No smiles from these two delights. The Wifi was pretty bad. The connection was poor and kept dropping out. Considering the router was clearly visible just outside our room, this was bad. The TV was good enough. A small flat screen mounted to the wall. It didn't have any English channels though. The bed was comfortable. There is no parking. Basic for a one night stay before the airport. DO NOT EXPECT ANYTHING ELSE AND YOU'LL BE FINE.
Stayed here for 1 night before our flight out of Naples. It's a great location near to the airport, roughly about 10 mins in a taxi. Checked in ok, reception guy was friendly enough & explained where our room was & breakfast times etc... Our room was on the first floor, very clean & tidy, only problem was this hotel is on a busy main road & quite noisy. As we arrived late & were checking out early, we just needed a few hours sleep, so at least the bed was comfy enough. Next morning we went upstairs to the 3rd floor for breakfast, very strange, as it seemed to be in a room that didn't look like a breakfast room!! There were about 4-5 tables & the area was quite small. There was 2 other people having breakfast & us, along with a lady who serves you tea/coffee, not English speaking, she seemed to talk to these other people, which made us feel very uncomfortable, as though we shouldn't be there, so we just had a coffee & a few bits that were there, not much choice & so little of everything, nothing to call it a breakfast, we just wanted to get out of there & get to the airport! The guy at reception called us a taxi to the airport which is 15 euros, just be careful as we got charged 20 on pick up of the airport. I'm sure there are nicer hotels around this area, but for 1 night & convenience to the airport it's not that bad, obviously you get what you pay for! As for "breakfast" this certainly could do with a huge improvement!!
This hotel was booked for us to stay for 7 nights during our trip to Naples. After reading some reviews we decided that the price was ok for its location and star rating. We arrived in a taxi from the airport which charged us 30 euros, we later found out that this was a massive rip off and that it should have been closer to 10 or 15. The hotel is situated in the middle of a very busy street in a suburb of Naples, an incredibly loud and bustling street with much traffic outside. The reception staff were helpful even with their limited English (some were better than others) and gave us a room facing the aforementioned busy street. The room was quite small, but clean and tidy. The beds were a mystery to us, we booked a double room but we had two single mattresses that had been pushed together for some reason, we didn't let it bother us despite having to push them back together a few times! There was a mini fridge but no tea/coffee facilities or kettle. You cannot call reception from your room and there is no room service. What I did find odd was the lack of a communal area/reception. There is one very unloved armchair where the reception desk sits but it's dark and dingy and I don't know who would want to rest there. Forget about the WIFI, it's unreachable from any of the rooms. The shower tray kept filling with water very quickly, I don't know what the issue was here, but being British and obviously having an aversion to complaining directly we just turned the shower down so that it filled less quickly. We also ran out of toilet paper rapidly, I think the rolls are shorter than what we're used to so we kept having to ask reception for more, which sometimes they forgot about entirely and other times it took them 30 minutes to bring. We appeared to be the only guests in the hotel some days, and others were only staying for a night. Maybe this is what this hotel is best used for, not a 7 day holiday. Breakfast was included but we only managed to reach it on two days due to our schedule. It was basic, a few cereals and pastries, not bad but it is just set up in what appears to be an unused guest room on the third floor. The main problem with the hotel was the location, as this was our first trip to Naples we didn't realise that it was so far away from the city. You should expect to pay 15 to 20 euros in a taxi to the city each way. You can get the bus but we didn't understand the process of where you get your tickets, the routes or timetable so we left it. Overall I didn't dislike the hotel, I would have simply preferred something a bit nicer for our holiday and the location was something I would research better next time.
We stayed for night as part of our roadtrip in Italy. The hotel is located on a very busy street and traffic in Napoli is terrorizing. They parked our car in a small courtyard and helped getting us out aswell. The receptionists are very friendly and thats about it of friendly staff... The room we had was quite big and the bed was good enough to have a sleep. We didnt had alot of influence of all the traffic outside during the night. Breakfast is the worst one that I ever had in a hotel. It is served in a sleeping room, converted to a breakfast room. There were only a bit of sweets and pastries that tasted like nothing. And the breakfast lady wasnt standing in line when they gave out friendliness. Overall we had a good nights rest and the hotel is decent for what you pay. We are never returning as Napoli is such a garbage dump. The neighbourhood is looking like a back alley in a third world country capital. As beautiful Italy is, as shamefull is Napoli.
I will never recommend this hotel to anybody. I booked via a travel agency a night in this 4-star hotel in order to be close to the airport on the next morning. When I arrive at the reception desk with my voucher and my passport ready, the receptionist, Alfonso, was on the phone with one of his friends and did not hung up when he saw me, which I found a little disrespectful. I waited patiently for him to end his conversation and this lasted for 5 minutes. When he took my voucher he said that he did not find my reservation, that it had never arrived, I called my travel agent to help me, and she tried to arrange the problem by calling the big boss of the hotel. Long story short, Alfonso tried to relocate me in a 3-star Hotel without telling me that I had the right to be refund, he refused to look for an hotel of the same standards, he pretended I paid my room just 50 bucks and I did not deserve more when it was not true. It also showed clearly that he had my reservation. The boss, on his side did not want to negotiate anything with the travel agency. I listened to the advice of my travel agent and I booked by myself a last Minute room in another hotel and I asked Alfonso to at least call me a taxi. He tried a number, he said it did not work, told me to take the bus, this is when I grew angry. It did not stop there. I went outside of the hotel to calm down from such a disastrous lack of professionalism when he arrived with a snarky face telling me that finally, a booking had been cancelled and I could have the room, when he knew clearly that I had booked another room in another hotel ! I grew angrier and told him to get me a taxi after he told me to take the bus again and all of a sudden, a taxi was available, What a coincidence. All this comedy lasted for 3 hours when I had done all the necessary to avoid this kind of situation. Avoid this place all you can. They try to fool you and they don't respect you. This is my advice.
I have friends in the area within walking distance of the Barbato so it was perfect for our use. My girlfriend and I thought it was just fine but basic. Very clean and spacious room. We had a 3rd floor room with a window that opened onto Via Secondiano. Noisy with traffic and church bells but we it did not bother us. Actually quite charming to see and hear the lively local folks. Breakfast was basic coffee/pastries but sufficient. Parking for only a few cars in the hotel courtyard. The young man working the desk was able to move some cars around and keep us there vs parking down the street. This area of Naples can "appear" a little sketchy but I lived in this area for 2 years during my time in the US Navy at the airport and found it very safe. A few local small restaurants nearby but all the touristy places several miles away. Hey, for 45 euros a steal.
The hotel is located in a suburb. We arrived with a car, and even though there is space for only 3 cars and there were already 4 cars parked in the courtyard, they managed to squeeze our car in which was a mega relief, that we did not have to worry about it, so that was a big plus! They gave us a room with a small balcony which was nice to have and the interior of the room is really nice and clean, as well as the bathroom. The street in front of the hotel is very busy and noisy so you might have an issue with that if you are a light sleeper. We did not mind, and the sound isolation is pretty good when you close the balcony door. All the staff we ran into was nice and helpful except for 2 cleaning ladies which were in the breakfast area in the morning. Not sure what their job is there because they completely ignored us and were playing with the TV remote trying to get some music channels to work. In the end, they shut the TV down and left without ever helping us or saying hello or goodbye. They left some dirty tables, they never offered any coffee or anything to us, there were things missing from the table and we tried to ask them if they could re-fill the juice but they just looked away and ignored us, were too busy talking to each other. They spoke Italian, so did we, so not understanding us could not be the reason. Like I said, everyone else was really nice, so I'm not sure what their problem is. WiFi works in public areas, and it's OK. Our room was close to the lobby so we got some signal there, but do not expect a connection all over the hotel, most of the rooms do not have it. Overall, we felt that this hotel was a good choice, and we would return again because it's good value for money for the price we paid. However, do not make the mistake of walking around too much because the area is quite dodgy. We returned from the city with the metro and decided to walk to the hotel, it was about half an hour to walk which we expected cause we saw the distance on the map but the problem was that we did not feel safe, the area is quite dark and full of weird streets and weird people on the streets, and we would not do this walk again. The hotel itself is OK, but do not walk around it too much, we'd take a taxi next time. Napoli is great, we spent only one day there which is not enough, so we will likely return.
This hotel is ok. It isn't very close to the city centre which on the one hand is a good thing but makes it expensive getting taxis to and from the hotel. you can get a few buses which is ok during the day, but not so good in the evening. It is quite a long way from the train station about 25 euros to the station. The rooms are ok a bit dated. The breakfast is basic. The staff are relatively friendly and helpful. So not bad overall. Don't think I would stay here again? Maybe if we flew to Naples and were stopping for a night on our way to another destination possibly?
Let me start with the positives of this hotel..... The receptionists are incredibly sweet and welcoming. We had a little trouble with our reservation (because of Expedia) and Jessica was so patient and accommodating. The little coffee shop attached to the hotel has wonderful staff as well. The room is comfortable but lacks tremendously. The wifi, breakfast and cleaning staff is bad. Breakfast consists of pastries. They do not accommodate anything for American tourists (outlet adapters, English speaking staff, Americanized breakfast). No cups or ice machines, no plates (if you needed to bring food back to the room), no microwave. In the amenities of the hotel it states they offer laundry service, which they do not. So make sure you pack accordingly. The location of the hotel is very close to the airport but is not....I repeat...NOT tourist friendly. AT ALL. Barely anybody speaks English around the hotel. People are pretty darn rude as well. The overall area is not very pleasant with a lot of failed businesses and a lot of the same businesses around. No real souvenirs to be found. You have to travel to get something good. There seems to be a problem with the collection is garbage on Italy (we got that from the news and we saw it as well) so the local streets are pretty trashed. Also, smoking seems to be the local's pastime. It's rarely a breathe of fresh air. With that being said, there are a few great places to eat around here that are in walking distance. There are numerous fruit stands that are opened daily and provide amazing variety and fresh fruit and vegetables. That is a must if you're ever in this area.
B&B very nice hotel to use as a base . You have to pay for tourist tax , 1 euro per star per person per day of stay . Transport tickets can be bought at Tobacco shops or at Train stations , make sure you check internet on tariffs before because it is a bit complicated haha ! Also learn some basic Italian as not many people speak English . Most seem very friendly too. The culture here is very different and it grows on you day by day . Enjoy . Michael.
- Free continental breakfast
- Free WiFi in rooms and public areas
- Rooftop terrace
Hotel Barbato is located within a few miles (5 km) of Catacombe di San Gennaro and Bourbon Hospice for the Poor. This 12-room, 4-star hotel has free breakfast along with conveniences like free in-room WiFi and a rooftop terrace. It's also close to Cathedral of Naples and National Archaeological Museum.
Start your day off right with a free continental breakfast. At the end of the day, the bar/lounge is a great place to grab a drink.
Hotel Barbato's 12 air-conditioned rooms provide free newspapers, safes, and phones. Guests can expect to find free WiFi and LCD TVs with digital channels. Bathrooms offer free toiletries and bidets. Desks are also standard.
At Hotel Barbato, guests have access to a rooftop terrace, free WiFi in public areas, and express check-in. Self parking is available for EUR 5 per day. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. This hotel also has laundry facilities.
Reviews from Trip Advisor
75% of guests recommend this hotelTotal of 98 reviews