6/10 Aceptable
Emiko O., Moss Beach
4 abr. 2025
Far from Perfect
This is a lovely location but this particular unit is quite worn out and tired. I could go into details (crater on one side of the bed, missing fan switches, dirty blinds, a fan in the bathroom that has only one speed: extra extra windy) but I’ll spare you all the details. Also, the check-in process was a nightmare. The unit isn’t available until 4:00 PM, and there’s no flexibility around that, which is understandable. However, it’s communicated very clearly in the materials that the front office is open only until 4:30 PM. If you miss the 30-min window you don’t get a parking pass or laundry access until you return when the office reopens. If you miss the window, you are pointed in the direction of a phone, a land line, which has no dial tone. When that fails, they advise you find You also get the pleasure of trying to find the security guard, which took me more than 30 minutes and some jogging! (An alternative phone number provided but it was never answered, despite my multiple calls.) All that said, the location and view is lovely. If you want to stay at Napili Shores, I’d recommend a different unit (perhaps one that is NOT managed by MyPerfectStay) or making sure you have a highly reliable arrival time.
Emiko O.
Se hospedó 4 noches en marzo de 2025