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Pacific Shores Resort & Spa

3.5 star property

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Photo gallery for Pacific Shores Resort & Spa

Outdoor spa tub
Exterior
Lobby sitting area
Garden view
Couples treatment rooms, body treatments, aromatherapy

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included

Explore the area

View in a map
1600 Strougler Road, Nanoose Bay, BC, V9P9B7
  • Place, Parksville Museum & Archives
    ‪5 min drive‬
  • Place, Wilde and Sparrow
    ‪5 min drive‬
  • Place, Parksville Beach
    ‪12 min drive‬
  • Airport, Nanaimo, BC (YCD)
    ‪45 min drive‬

Room options

View all photos for Standard Hotel Room, Queen Bed and Sofa Bed

Standard Hotel Room, Queen Bed and Sofa Bed | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Hotel Room, Queen Bed and Sofa Bed

8.0 out of 10
Very good
(30 reviews)
  • Garden view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Basic Apartment, 1 Bedroom, Kitchen, Garden Area

Basic Apartment, 1 Bedroom, Kitchen, Garden Area | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Basic Apartment, 1 Bedroom, Kitchen, Garden Area

8.4 out of 10
Very good
(28 reviews)
  • Garden view
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free WiFi

About the neighborhood

Nanoose Bay

Located 3.1 mi (5 km) from Rathtrevor Beach Provincial Park, Pacific Shores Resort & Spa is within a 10-minute drive of other popular attractions like Sunset Lanes. This 3.5-star hotel welcomes guests with 47 rooms and conveniences like a private beach, an indoor pool, and free in-room WiFi.

What's nearby

  • Parksville Museum & Archives - 5 min drive - 2.2 miles
  • Wilde and Sparrow - 5 min drive - 2.4 miles
  • Grotto Spa at Tigh-Na-Mara - 6 min drive - 3.0 miles
  • Rathtrevor Beach Provincial Park - 10 min drive - 4.4 miles
  • Parksville Beach - 12 min drive - 5.9 miles

Getting around

  • Nanaimo, BC (YCD) - 38 min drive

Restaurants

  • ‪Tim Hortons - ‬8 min drive
  • ‪Starbucks - ‬8 min drive
  • ‪Popeyes - ‬7 min drive
  • ‪Cafe Floresta - ‬9 min drive
  • ‪Cedar Room @ Tigh-Na-Mara - ‬5 min drive

About this property

Pacific Shores Resort & Spa

Guests of Pacific Shores Resort & Spa enjoy a private beach, an indoor pool, and a children's pool. If you drive, take advantage of free parking. Front-desk staff can help secure valuables, and provide local restaurant recommendations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, microwaves, and coffee makers. Limited housekeeping is available.
A private beach and complimentary bicycles are featured at the hotel. An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Kayaking
  • Library
  • Playground
  • Sauna
  • Table tennis

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (limited availability)

Business services

  • 3,500 square feet of conference space
  • 5 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM

Minimum check-in age: 19

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM

Front desk staffed during limited hours

This property enforces quiet hours from 10:00 PM to 8:00 AM

Information provided by the property may be translated using automated translation tools

Full payment for the stay is required at check-in

Renovations and closures

The following facilities or services will be unavailable from May 4 2026 to May 10 2026 (dates subject to change):
  • One of the swimming pools
  • Sauna
  • Hot tub
The following facilities are closed on Monday:
  • Indoor pool
The following facilities are closed on Thursday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CAD 20 per pet, per day
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Creekside Suites Hotel Nanoose Bay

Creekside Suites Hotel

Creekside Suites Nanoose Bay

Creekside Suites @ Pacific Shores Hotel Nanoose Bay

Creekside Suites @ Pacific Shores Hotel

Creekside Suites @ Pacific Shores Nanoose Bay

Pacific Shores Resort Nanoose Bay

Pacific Shores Nanoose Bay

Hotel Pacific Shores Resort & Spa Nanoose Bay

Nanoose Bay Pacific Shores Resort & Spa Hotel

Hotel Pacific Shores Resort & Spa

Pacific Shores Resort & Spa Nanoose Bay

Creekside Suites @ Pacific Shores

Pacific Shores Resort

Creekside Suites

Pacific Shores

Pacific Shores Nanoose Bay

Pacific Shores Resort Spa

Pacific Shores & Spa Nanoose

Pacific Shores Resort & Spa Hotel

Pacific Shores Resort & Spa Nanoose Bay

Pacific Shores Resort & Spa Hotel Nanoose Bay

Frequently asked questions

Are free cancellation options available at Pacific Shores Resort & Spa?

Pacific Shores Resort & Spa offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Pacific Shores Resort & Spa?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Pacific Shores Resort & Spa on May 26, 2026 start from $189, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Pacific Shores Resort & Spa?

This hotel is located in Nanoose Bay, close to Parksville Beach, Rathtrevor Beach, and Grotto Spa at Tigh-Na-Mara. You'll also find Tranquil Moments Day Spa and Riptide Lagoon Adventure Golf within a short drive.

Is parking available on site at Pacific Shores Resort & Spa?

Yes, covered self parking is offered for free at the hotel.

Is there a spa at Pacific Shores Resort & Spa?

Spa services at the hotel include deep-tissue massages, sports massages, body wraps, and couples treatments.

Does Pacific Shores Resort & Spa have a casino on the premises?

No, Pacific Shores Resort & Spa doesn't have a casino.

Is there an indoor pool at Pacific Shores Resort & Spa?

Yes, this hotel has an indoor pool along with a hot tub. Note though that pool facilities will be unavailable from May 4 2026 until May 10 2026 (subject to change).

Is Pacific Shores Resort & Spa good for couples?

This waterfront hotel offers many amenities for couples such as a private beach and an indoor pool with some guestrooms featuring a fireplace.

Does Pacific Shores Resort & Spa have a hot tub?

No, but this hotel does have a sauna.

Does Pacific Shores Resort & Spa have a restaurant that serves breakfast?

No, Pacific Shores Resort & Spa doesn't have a restaurant that serves breakfast.

Does Pacific Shores Resort & Spa allow pets to stay for free?

Although they can't stay for free, pets are welcome at Pacific Shores Resort & Spa for a fee of CAD 20 per pet, per day. The property also provides food and water bowls.

Does Pacific Shores Resort & Spa have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to Pacific Shores Resort & Spa?

The closest major airport to Pacific Shores Resort & Spa is Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome), which is 19.5 mi away (30 minutes by car). Another top airport is Nanaimo, BC (YCD), which is located 28.6 mi away (38-minute drive).

Are there rooms with balconies that I can book at Pacific Shores Resort & Spa?

Yes, every guestroom at Pacific Shores Resort & Spa comes with a balcony and some offer ocean and garden views.

Pacific Shores Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 301 out of 794 reviews
Rating 8 - Good. 280 out of 794 reviews
Rating 6 - Okay. 118 out of 794 reviews
Rating 4 - Poor. 63 out of 794 reviews
Rating 2 - Terrible. 32 out of 794 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Yehudi

Hotel leases out the spa and restaurant. Restaurant very good. Hotel not good. Paper cups, very thin walls so very noisy. Class C hotel.
Stayed 1 night in Feb 2026

2/10 Terrible

Keris

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The outdoor hot tub was closed for almost the whole day of my stay, a Thursday, webside says it gets closed on Mondays when I booked this resort. Restaurant key on the phone was not entered so couldnt call restaurant directly. Dirty plates in restaurant (takeout) My 71 year old Aunt got lost outside from the hot tub to our room, was even calling for help, got to front desk and the person told her to go out again into the rain and go right, then another right... how about giving her a highlighted map or even better, take the walk and help her back to her room. She was cold, wet and freezing and scared. Totally Obtuse. I booked here for the outdoor tub and spa, both lacking. Also the wood chipper from morning to night was terribly annoying could not open patio door as from 930 until dinner time lawn crews were cutting trees down. Chainsaws and wood chippers were terribly annoying. Then, THE NEXT DAY the same thing brutally loud, I have videos, I was in the hot tub outside this time and they were literally cutting branches over the rock wall where the tub is located. The didnt even know I was in there. Not smart and could have been dangerous had it fallen. 1 coffee pod ? Strange as 2 people normally have a morning coffee. Showers were not working in the 'spa' This was the least relaxing trip to a spa never will stay there again. I notified the property on their comment sheet and never recieved a response. Terrible customer service service.whole day, which is onenoff the
Letter written
Chewed up fridge cabinet
Stayed 2 nights in Jan 2026

10/10 Excellent

Kama

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect housekeeping and great staff
Stayed 1 night in Jan 2026

8/10 Good

Roman

Stayed 1 night in Jan 2026

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, staff & service, amenities
Always amazing!! Beautiful location, great restaurant, outdoor jacuzzi was awesome. Will definitely be back again :)
Stayed 5 nights in Dec 2025

4/10 Poor

Ariel

Stayed 1 night in Dec 2025

4/10 Poor

Jennifer

Traveled with group, Traveled with partner
Liked: Amenities
Disliked: Cleanliness
Our stay was for 2 nights on new years. We were grossly disappointed. The first room we checked into had not been cleaned following the previous guest. Our second room had a loud buzzing coming from the ceiling in the bathroom. Finally, after almost 2 hours we were able to check into our room, nowhere near our travel partners room. We could hear every conversation that occurred in the hallway. The quality of the room was mediocre at best. Our 2 stars go to the amazing staff for being so kind and apologetic, and the site hot tub & pool area as they were well maintained and accessible.
Stayed 2 nights in Dec 2025

8/10 Good

Gilles

Liked: Amenities, property conditions & facilities
Yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Kat

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the outdoor hot tub area
Stayed 1 night in Dec 2025

8/10 Good

Sheena

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean beautiful room with beautiful property and friendly staff. The hot tub was nice except for the splashing children.
Stayed 2 nights in Dec 2025

6/10 Okay

Chelsey

Traveled with family
Liked: Staff & service
Disliked: Room comfort
The staff were friendly. The rooms were just okay. The rooms definitely need some love. The couch isn’t super friend for sitting (worn) and the bed could be replaced. Also when I spend $200 a night I don’t expect to do my dishes before I go. I understand putting them in the dishwasher, but back the way they were before leaving doesn’t do justice for that price.
Stayed 2 nights in Dec 2025

2/10 Terrible

Kaitlyn

Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Nov 2025

8/10 Good

Kat

Liked: Cleanliness, staff & service, amenities
Room smelled nice and clean
Stayed 1 night in Nov 2025

8/10 Good

Tsui Ling

Liked: Cleanliness
Stayed 2 nights in Aug 2025

6/10 Okay

Natasha

Traveled with family
Disliked: Staff & service
Wifi kept dropping Beds and pillows were not comfortable especially the pull out The food at the restaurant is delicious The location is lovely
Stayed 2 nights in Nov 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities
Enjoyed our stay. Beautiful place
Stayed 3 nights in Nov 2025

8/10 Good

Eric, Abbotsford

Stayed 1 night in Nov 2025

6/10 Okay

Alysha

Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quite nice. It could use some updates but still a lovely stay with the all of the amenities we needed for our stay.
Stayed 2 nights in Oct 2025

6/10 Okay

Janique

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Great property with good restaurant on site. Very clean but finishes are on the low end and furniture is dated. Convenient and spacious apartments
Stayed 2 nights in Oct 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, room comfort
Clean. Dated. Quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

10/10 Excellent

Robyne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Lindsay

Traveled with family
Disliked: Property conditions & facilities
The staff were friendly and the location was beautiful. The property and the room were quite run down. We couldn't use the outdoor hot tub because the lock was broken. There were many things that didn't work in the room and the last morning we woke up there was no running water in the room.
Stayed 2 nights in Sep 2025