See all properties

Pacific Shores Resort & Spa

3.5 star property
On private beach with indoor pool, near Rathtrevor Beach Provincial Park

Choose dates to view prices

Photo gallery for Pacific Shores Resort & Spa

Outdoor spa tub
Restaurant
Couples treatment rooms, body treatments, aromatherapy
Basic Apartment, 1 Bedroom, Kitchen, Garden Area | Living area | Flat-screen TV
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

Explore the area

View in a map
1600 Strougler Road, Nanoose Bay, BC, V9P9B7
  • Place, Grotto Spa at Tigh-Na-Mara
    ‪5 min drive‬
  • Place, Rathtrevor Beach Provincial Park
    ‪8 min drive‬
  • Place, Parksville Beach
    ‪11 min drive‬
  • Airport, Nanaimo, BC (YCD)
    ‪47 min drive‬

Room options

View all photos for Standard Hotel Room, Queen Bed and Sofa Bed

Standard Hotel Room, Queen Bed and Sofa Bed | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Standard Hotel Room, Queen Bed and Sofa Bed

8.0 out of 10
Very good
(29 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Basic Apartment, 1 Bedroom, Kitchen, Garden Area

Basic Apartment, 1 Bedroom, Kitchen, Garden Area | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Basic Apartment, 1 Bedroom, Kitchen, Garden Area

8.4 out of 10
Very good
(27 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

About the neighborhood

Nanoose Bay

Located 3.1 mi (5 km) from Rathtrevor Beach Provincial Park, Pacific Shores Resort & Spa is within a 10-minute drive of other popular attractions like Sunset Lanes. This 3.5-star hotel has 47 rooms and welcomes guests with a restaurant, a private beach, and an indoor pool.

What's nearby

  • Rathtrevor Beach - 5 min drive - 2.4 miles
  • Grotto Spa at Tigh-Na-Mara - 5 min drive - 2.6 miles
  • Rathtrevor Beach Provincial Park - 8 min drive - 3.6 miles
  • Parksville Beach - 11 min drive - 5.3 miles
  • Paradise Fun Park - 11 min drive - 7.3 miles

Getting around

  • Nanaimo, BC (YCD) - 38 min drive

Restaurants

  • ‪Tim Hortons - ‬8 min drive
  • ‪Popeyes - ‬7 min drive
  • ‪Starbucks - ‬8 min drive
  • ‪Eggie Cafe - ‬9 min drive
  • ‪Cafe Floresta - ‬9 min drive

About this property

Pacific Shores Resort & Spa

On private beach with indoor pool, near Rathtrevor Beach Provincial Park
Guests of Pacific Shores Resort & Spa enjoy a private beach, an indoor pool, and a children's pool. If you drive, take advantage of free parking. Front-desk staff can help secure valuables, and provide local restaurant recommendations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, microwaves, and coffee makers. Limited housekeeping is available.
A private beach and complimentary bicycles are featured at the hotel. An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Hotel Feng, BW Signature Collection

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
9.0 out of 10, Wonderful, 344 reviews
$97 nightly
The price is $111
Oct 15 - Oct 16
Total with taxes and fees
Hotel Feng, BW Signature Collection

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pacific Moon Rising

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Kayaking
  • Library
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (limited availability)

Business services

  • 3,500 square feet of conference space
  • 5 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property enforces quiet hours from 10:00 PM to 8:00 AM
Full payment for the stay is required at check-in

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool
The following facilities are closed on Thursday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CAD 20 per pet, per day
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Creekside Suites Hotel Nanoose Bay
Creekside Suites Hotel
Creekside Suites Nanoose Bay
Creekside Suites @ Pacific Shores Hotel Nanoose Bay
Creekside Suites @ Pacific Shores Hotel
Creekside Suites @ Pacific Shores Nanoose Bay
Pacific Shores Resort Nanoose Bay
Pacific Shores Nanoose Bay
Hotel Pacific Shores Resort & Spa Nanoose Bay
Nanoose Bay Pacific Shores Resort & Spa Hotel
Hotel Pacific Shores Resort & Spa
Pacific Shores Resort & Spa Nanoose Bay
Creekside Suites @ Pacific Shores
Pacific Shores Resort
Creekside Suites
Pacific Shores
Pacific Shores Nanoose Bay
Pacific Shores Resort Spa
Pacific Shores & Spa Nanoose
Pacific Shores Resort & Spa Hotel
Pacific Shores Resort & Spa Nanoose Bay
Pacific Shores Resort & Spa Hotel Nanoose Bay

Frequently asked questions

Are free cancellation options available at Pacific Shores Resort & Spa?

Pacific Shores Resort & Spa offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to see near Pacific Shores Resort & Spa?

This hotel is located in Nanoose Bay, close to Parksville Beach, Rathtrevor Beach, and Grotto Spa at Tigh-Na-Mara. You'll also find Riptide Lagoon Adventure Golf and Rathtrevor Beach Provincial Park within a short drive.

Will I be able to park at Pacific Shores Resort & Spa?

Yes, covered self parking is offered for free at the hotel.

Is there a spa at Pacific Shores Resort & Spa?

Spa services at the hotel include sports massages, deep-tissue massages, aromatherapy, and body wraps.

Does Pacific Shores Resort & Spa have a casino on the premises?

No, Pacific Shores Resort & Spa doesn't have a casino.

Is there an indoor pool at Pacific Shores Resort & Spa?

Yes, this hotel has an indoor pool along with a hot tub.

Is Pacific Shores Resort & Spa a good place to stay for couples?

This waterfront hotel offers many amenities for couples such as a private beach and an indoor pool with some guestrooms featuring fireplaces.

Are there hot tubs at Pacific Shores Resort & Spa?

Yes, this hotel has a spa tub.

Does Pacific Shores Resort & Spa have a restaurant that serves breakfast?

No, Pacific Shores Resort & Spa doesn't have a restaurant that serves breakfast.

Does Pacific Shores Resort & Spa allow pets to stay for free?

Although they can't stay for free, pets are welcome at Pacific Shores Resort & Spa for a fee of CAD 20 per pet, per day. The property also provides food and water bowls.

Does Pacific Shores Resort & Spa have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Pacific Shores Resort & Spa?

The closest major airport to Pacific Shores Resort & Spa is Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome), which is 19.5 mi away (30 minutes by car). Another top airport is Nanaimo, BC (YCD), which is located 28.6 mi away (38-minute drive).

Can I book a room with a balcony at Pacific Shores Resort & Spa?

Yes, every guestroom at Pacific Shores Resort & Spa comes with a balcony with some featuring ocean or garden views.

Pacific Shores Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 288 out of 759 reviews
Rating 8 - Good. 269 out of 759 reviews
Rating 6 - Okay. 113 out of 759 reviews
Rating 4 - Poor. 59 out of 759 reviews
Rating 2 - Terrible. 30 out of 759 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Qiao

Stayed 3 nights in Jul 2025

6/10 Okay

Andrea

Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect family getaway

The resort is perfect! Pools and spas are clean staff are helpful and friendly. Love this place.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kasey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and ocean views!
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Restaurant was great. Lovely beachside views. Great pool and beautiful hot tub. Room was clean and nice and front desk was helpful. Bed was springy and squeaky but bearable. Other than that wonderful stay
Stayed 1 night in Jun 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful location, great amenities

We stayed Pacific Shores for the amenities the beautiful grounds, the beach, the outdoor hot tub, pool and indoor hot tub. Rooms pretty standard hotel room with a microwave.
One BR suite
Room balcony
Beach access
Beach
Stayed 2 nights in Jun 2025

10/10 Excellent

Chuck

Stayed 3 nights in Jun 2025

8/10 Good

Brenda

Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Traveled with group, Traveled with partner
Liked: Amenities, property conditions & facilities
Property location, lots to do on property. Lack of AC could have been a problem when it gets real hot out. Balcony was a bit small and the neighbor could view directly in the room if they wanted to. Dark out drapes on main window would be a nice addition.
Stayed 3 nights in Jun 2025

6/10 Okay

Madison

The power went out in the night for 3 to 4 hours and during that time of security, alarm went off so loudly, we could hear it from our room. It beeped every other second and was constant and loud. We couldn’t do anything about it because the front desk was closed at this time. There was no number to call in case of emergency and the phones did not work due to the power outage to even try to call the lobby, even if the lobby had been staffed, we let a staff member know upon our departure, and they were surprised and unsympathetic. We had a great day otherwise it’s just an unfortunate ending to what would’ve been a pleasant day.
Stayed 1 night in Jun 2025

4/10 Poor

grant

Traveled with partner
Disliked: Property conditions & facilities
The stove is very outdated. The patio screen was completely ripped. It was very hot when we arrived in our suite and it still taking a bit to cool down. Heat pump would be appropriate considering the amount of money we’ve paid almost $300 a night.
Stayed 1 night in Jun 2025

8/10 Good

Gillian

Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to stay with so many options to relax and enjoy recreation. So many options to be active.
Stayed 2 nights in Apr 2025

8/10 Good

Brett

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is very nice with a unique beach, nice outdoor hot tub and large indoor pool. The gym and indoor pool are nice but wasn’t open in the mornings not until 8:30 for some reason so couldn’t do my morning routine. Also, the restaurant doesn’t serve breakfast so we couldn’t eat anything until lunch time, huge issue. We stayed in the 700 series apartments on the ground floor and it was quite nice, had everything. Beds weren’t the best; sofa bed needs full replacement, and I’d recommend bringing your own pillow unless you want a sore neck. Sleeping felt like a 3 star hotel. We would stay again with carefully planned days and bringing our own groceries but the hotel should open the facilities for normal person timeframes and have at least some option for breakfasts.
Stayed 2 nights in Jun 2025

6/10 Okay

Lisa

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Indoor pool and outdoor kids pool and hot tub were lovely. However, they have scheduled swimming lessons on Saturdays st the indoor pool which was a bit problematic for us and the swim instructors were unfortunately less than kind to my 4yo son. He really enjoyed the outdoor pool and hot tub. The door code on it doesn’t work and although we had gotten towels from the front desk (when staff were available there) they did not originally give us the code- but found it with a quick call to them… they then did tell us it is tricky to get it to work. It would be REALLY nice if it operated with the room key as everyone who went into this area seemed to have issues with the code at the door! I guess due to the season the paddle boards and ocean equipment are only available on Saturday and Sundays during high tide (which was 3-8pm) and the only time that would have worked for us was Friday from 3-8pm. So we didn’t get to take advantage of any of the outdoor equipment this trip. They were amazing about allowing us to check in early as we had a super early flight into Nanaimo. I’d called & confirmed a 1pm early check in but no one there at check in - when we did have issues and no one was at the front desk, we did get assistance when calling directly! No breakfast available on site & no coffee cream either. The rooms were fairly clean- drawers beside the bed had garbage, hair and a lot to dust in them, and the grout in the window tile of the shower was moldy. Otherwise clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Anne-Grete

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property is well kept. Nice trail along the water. Staff were very helpful, patient, knowledgeable.
Stayed 2 nights in Jun 2025

6/10 Okay

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Emily

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was filthy, outdoor amenities not working and not told about it upon check in, no bedding, no towel, bugs throughout the room and resort
Stayed 1 night in May 2025

10/10 Excellent

Yilin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay around with
Stayed 1 night in May 2025

6/10 Okay

rene

Liked: Amenities, property conditions & facilities
Decent
Stayed 2 nights in May 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, beautiful property, accommodating, room was spotless.
Stayed 1 night in May 2025

8/10 Good

Ralph, Danville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a time share kind of property. Fine but nothing special although the grounds and location were very nice. Staff were lovely. Our suite smelled very strongly of new paint so we asked to be moved, which we were. New suite smelled musty but it was ok as weather was nice and we sat on the small balcony mostly.
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service both at the front desk and restaurant. Very relaxing & quiet location. Enjoyed the shoreline walk....waterfall was pretty. Only missed bottled water in one of our rooms and real cream for morning coffee.
Stayed 1 night in May 2025

6/10 Okay

June

Liked: Cleanliness
A huge property. Accessible to the beach but if you want a view ask for a room with a view. Furniture needs a refresh, headboard coming apart, sofa very low. Fridge was making a noise until my husband turned off the ice maker in the fridge. It was not installed. We ate at the rest, which was just ok. Food took an hour to come. Large party they said. Would have been nice to know that as we arrived. The music was TOO loud. Nice beach. Pool ok but hot tub was not working. Rooms were good but you could hear the other guest from inside our room.
Beach.
Stayed 2 nights in May 2025

10/10 Excellent

Seanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!
Stayed 1 night in May 2025