See all properties

Pacific Shores Resort & Spa

3.5 star property
On private beach with indoor pool, near Rathtrevor Beach Provincial Park

Choose dates to view prices

Photo gallery for Pacific Shores Resort & Spa

Outdoor spa tub
Basic Apartment, 1 Bedroom, Kitchen, Garden Area | Living area | Flat-screen TV
Exterior
Restaurant
Couples treatment rooms, body treatments, aromatherapy

Reviews

8.0 out of 10
Very good

Popular amenities

Explore the area

View in a map
1600 Strougler Road, Nanoose Bay, BC, V9P9B7
  • Place, Parksville Museum & Archives
    ‪18 min walk‬
  • Place, Parksville Visitor Centre
    ‪3 min drive‬
  • Place, Craig Heritage Park and Museum
    ‪3 min drive‬
  • Airport, Nanaimo, BC (YCD)
    ‪37 min drive‬

Room options

View all photos for Standard Hotel Room, Queen Bed and Sofa Bed

Standard Hotel Room, Queen Bed and Sofa Bed | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Hotel Room, Queen Bed and Sofa Bed

8.0 out of 10
Very good
(29 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Basic Apartment, 1 Bedroom, Kitchen, Garden Area

Basic Apartment, 1 Bedroom, Kitchen, Garden Area | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Basic Apartment, 1 Bedroom, Kitchen, Garden Area

8.4 out of 10
Very good
(27 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

About the neighborhood

Nanoose Bay

Located 3.1 mi (5 km) from Rathtrevor Beach Provincial Park, Pacific Shores Resort & Spa is within a 10-minute drive of other popular attractions like Sunset Lanes. This 3.5-star hotel has 47 rooms and welcomes guests with a restaurant, a private beach, and an indoor pool.

What's nearby

  • Parksville Museum & Archives - 18 min walk - 1.0 mile
  • Wilde and Sparrow - 3 min drive - 1.5 miles
  • Parksville Visitor Centre - 3 min drive - 1.8 miles
  • Craig Heritage Park and Museum - 3 min drive - 1.8 miles
  • Parksville Beach - 9 min drive - 6.1 miles

Getting around

  • Nanaimo, BC (YCD) - 38 min drive

Restaurants

  • ‪Tim Hortons - ‬8 min drive
  • ‪Starbucks - ‬8 min drive
  • ‪Popeyes - ‬7 min drive
  • ‪Brazen Poppy Bakery Restaurant - ‬8 min drive
  • ‪Cafe Floresta - ‬9 min drive

About this property

Pacific Shores Resort & Spa

On private beach with indoor pool, near Rathtrevor Beach Provincial Park
Guests of Pacific Shores Resort & Spa enjoy a private beach, an indoor pool, and a children's pool. If you drive, take advantage of free parking. Front-desk staff can help secure valuables, and provide local restaurant recommendations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, microwaves, and coffee makers. Limited housekeeping is available.
A private beach and complimentary bicycles are featured at the hotel. An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Exterior
THE Beach Club Resort
  • Pool
  • Hot Tub
  • Spa
  • Parking included
9.4 out of 10, Exceptional, 1,028 reviews
$150 nightly
The price is $172
Dec 15 - Dec 16
Total with taxes and fees
THE Beach Club Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pacific Moon Rising

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Kayaking
  • Library
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (limited availability)

Business services

  • 3,500 square feet of conference space
  • 5 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools
Full payment for the stay is required at check-in

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool
The following facilities are closed on Thursday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CAD 20 per pet, per day
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Creekside Suites Hotel Nanoose Bay
Creekside Suites Hotel
Creekside Suites Nanoose Bay
Creekside Suites @ Pacific Shores Hotel Nanoose Bay
Creekside Suites @ Pacific Shores Hotel
Creekside Suites @ Pacific Shores Nanoose Bay
Pacific Shores Resort Nanoose Bay
Pacific Shores Nanoose Bay
Hotel Pacific Shores Resort & Spa Nanoose Bay
Nanoose Bay Pacific Shores Resort & Spa Hotel
Hotel Pacific Shores Resort & Spa
Pacific Shores Resort & Spa Nanoose Bay
Creekside Suites @ Pacific Shores
Pacific Shores Resort
Creekside Suites
Pacific Shores
Pacific Shores Nanoose Bay
Pacific Shores Resort Spa
Pacific Shores & Spa Nanoose
Pacific Shores Resort & Spa Hotel
Pacific Shores Resort & Spa Nanoose Bay
Pacific Shores Resort & Spa Hotel Nanoose Bay

Frequently asked questions

Are free cancellation options available at Pacific Shores Resort & Spa?

Pacific Shores Resort & Spa offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to see near Pacific Shores Resort & Spa?

This hotel is located in Nanoose Bay, close to Rathtrevor Beach, Grotto Spa at Tigh-Na-Mara, and Tranquil Moments Day Spa. You'll also find Riptide Lagoon Adventure Golf and Rathtrevor Beach Provincial Park within a short drive.

Is there parking available at Pacific Shores Resort & Spa?

Yes, covered self parking is offered for free at the hotel.

Is there a spa at Pacific Shores Resort & Spa?

Spa services at the hotel include hot stone massages, sports massages, aromatherapy, and couples treatments.

Does Pacific Shores Resort & Spa have a casino on the premises?

No, Pacific Shores Resort & Spa doesn't have a casino.

Is there an indoor pool at Pacific Shores Resort & Spa?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about Pacific Shores Resort & Spa?

This waterfront hotel offers many amenities for couples such as a private beach and an indoor pool with some guestrooms featuring fireplaces.

Does Pacific Shores Resort & Spa have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Pacific Shores Resort & Spa have a restaurant that serves breakfast?

No, Pacific Shores Resort & Spa doesn't have a restaurant that serves breakfast.

Does Pacific Shores Resort & Spa allow pets to stay for free?

Although they can't stay for free, pets are welcome at Pacific Shores Resort & Spa for a fee of CAD 20 per pet, per day. The property also provides food and water bowls.

Does Pacific Shores Resort & Spa have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Pacific Shores Resort & Spa?

The closest major airport to Pacific Shores Resort & Spa is Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome), which is 19.5 mi away (30 minutes by car). Another top airport is Nanaimo, BC (YCD), which is located 28.6 mi away (38-minute drive).

Are there rooms with balconies at Pacific Shores Resort & Spa?

Yes, every guestroom at Pacific Shores Resort & Spa comes with a balcony with some featuring ocean or garden views.

Pacific Shores Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 292 out of 769 reviews
Rating 8 - Good. 272 out of 769 reviews
Rating 6 - Okay. 116 out of 769 reviews
Rating 4 - Poor. 59 out of 769 reviews
Rating 2 - Terrible. 30 out of 769 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice for our family, the kids had a great time at the pools!
Stayed 3 nights in Jul 2025

6/10 Okay

Qiong

Stayed 3 nights in Aug 2025

8/10 Good

Judy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room ... Sadly our neighbours were cooking a twice set off the fire alarm at 10:30pm... They were also noisy... It would also be nice to have the option of tea in the room and milk.... The staff were helpful over this but shouldn't have to ask. Delicious supper was a bonus.
Stayed 1 night in Aug 2025

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were super professional and kind
Stayed 2 nights in Aug 2025

6/10 Okay

Boi Linh, Calgary

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The Bay Area was beautiful! However the rooms are very dated. No AC and the walk to the beach was further then the other properties.
Stayed 2 nights in Aug 2025

4/10 Poor

emilie

Disliked: Cleanliness, property conditions & facilities
Friendly front desk staff. The carpet in the room was filthy, the room was poorly maintained, poorly appointed and not clean. Kitchen light did not work. It’s our third time staying here and we were very disappointed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Stayed 3 nights in Aug 2025

4/10 Poor

tree

The rooms were poorly stocked and did not have air conditioners. They didn't even have ceiling fans. The only window was a small sliding door with no screen. It was sweltering. We had half a roll of toilet paper and only two coffee pods for a two person, two night stay. We were so hot and miserable the second night we left at 5am.
Stayed 2 nights in Aug 2025

6/10 Okay

Alun

Traveled with partner
Liked: Staff & service
The rooms were a bit tired and having no AC in the rooms at all is dated. The island regularly hits ~30C in the summer these days and with the recent fires keeping any windows open was not an option. With some work could be quite nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has all you need, on top of being beautiful! On the contrary to other reviews, I think they communicate their facilities very clearly online. Service was also great from the front desk, to the restaurant, to the activity rentals. Pacific Shores has an absolutely beautiful sunset location too. The rooms are more on the dated side maybe but the theyre comfortable and efficient (we were in the suite so we loved the kitchen and washer/dryer!!). Our whale watching tour was also canceled due to winds so we were so thankful for the kayak rentals they do for free. We saw a couple of seals breaching out of the water and the view around the bay overall was so nice. Would love to visit again.
Stayed 2 nights in Aug 2025

2/10 Terrible

Kerry, Kelowna

Stayed 8 nights in Aug 2025

2/10 Terrible

Sandra

Traveled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I found the bed awfully uncomfortable. I have some health challenges and the temperature outside was over 80 degrees each day with NO air conditioning! I couldn’t believe that an establishment of this caliber had no air conditioning. I found a beat up old fan in the closet I dragged out but it merely blew hot air around while I tossed and turned on the hardest mattress I think I’ve ever slept on. . I paid for 5 nights and stayed one. Never even asked for a refund because everything I read was no refunds!! I left and then paid for a room in a 3 star hotel where the bed was very comfortable and they had air conditioning! Although it doesn’t list air in their literature they really should make you aware of it prior to check in so you can cancel if need be. They were in a heat wave so they knew what the weather forecast was. I also paid for all 5 days and received 4 bottles of water. I couldn’t find any restaurants on site but there could have been. Didn’t see any signage of such. Just an all around bad experience at Pacific Shores in Nanaimo! Was hopeful that it would be a nice relaxing stay on the water but was none of that.
Stayed 7 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family

Great amenities, but a bit dated

The amenities are great, especially with a young child. The restaurant was great and so was the spa. The beach access is plenty. The rooms are a bit dated and there is no AC in the rooms. We went during high temperatures and really struggled with the heat in the rooms.
Stayed 2 nights in Aug 2025

6/10 Okay

Jesse

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The waterfront walk is awesome, you can borrow kayaks and paddle boards to explore more of the bay. The room was not clean, the floors were dirty, the bathroom mirror still had toothpaste splatter from the last guests, and there were mildew stains in the bathroom grout. The mattress was ok, but the bed frame was wobbly and hanging on by a thread. There is also no soundproofing between units so you'll hear everyone walking and talking in the units around yours.
Beautiful sunset from their waterfront
Splatter in her mirrors from previous guests.
Dust we had to sweep up ourselves
Dust and dirt ontop of headboard.
Stayed 2 nights in Aug 2025

8/10 Good

Veronica, Maple Ridge

Great restaurant awesome food Rooms comfortable. Great stay
Stayed 2 nights in Aug 2025

4/10 Poor

Laura

Traveled with family
Liked: Cleanliness
Upon check-in, the door to our room was physically open. We were missing several items in our 1 bedroom apartment: no sheets and blanket for the pull-out sofabed no sugar for coffee not enough towels no dishwasher tabs only 1 roll of toilet paper no salt and pepper no herbal tea not enough coffee pods In addition, one of our room keys did not work. There was also not enough soap to wash our hands for 3 days and the quality of the soap was horrible. Liquid hand soap should be supplied in both the bathroom and the kitchen. The property seemed nice but the lack of supplies and multiple trips to the front desk were disappointing to say the least.
Stayed 3 nights in Aug 2025

8/10 Good

Shawn, Victoria

Traveled with family and small children
Liked: Staff & service, amenities
The particular unit we stayed in was quite outdated, there were others which had been updated. It was relatively clean but some areas needed a bit more attention (the kitchen cupboards doors/handles were sticky, there was lots of long black hairs throughout the unit). It is a resort/hotel however they don’t provide any room cleaning during your stay. There was no paper towel, broom/Vacuum cleaning supplies in the unit to tidy up the kitchen or other areas during our stay (1 week), when we arrived one bathroom had no toilet paper, the other only had a quarter of a roll. I called upon checking in a realizing this and asked for more to be dropped off, after many hours it still had not arrived and I went and found someone who would get it for me. As they don’t do room cleanings, they said to call when garbage needed to be picked up and place it outside the door. We did this in the morning and by 8pm, it was still there. When we asked the front desk if we should take it back inside for the night so an animal doesn’t get into it, or was someone still coming the response was “do you mind just taking it down to the garbage yourself?”. The grounds were perfect for our family and our stay, the amenities were perfect. The use of paddle boards and kayaks without an additional cost was a nice feature. Overall we enjoyed our stay, however if I were to stay there again, I would possibly look at renting one of the privately rented units, not one through the hotel to ensure an updated unit.
Stayed 4 nights in Aug 2025

6/10 Okay

Andrea

Traveled with family
Liked: Amenities
Beautiful property but the rooms need a major upgrade. I had silverfish in my room, the fridge smelled terribly and the sink took forever to drain. Excellent location but they need to upgrade and maintain the living areas.
Stayed 4 nights in Aug 2025

6/10 Okay

Greg

Traveled with family
The location and beach’s access is great
Stayed 4 nights in Aug 2025

10/10 Excellent

Lynne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular Views and Amenities

Spectacular views and Amenities! The grounds are extensive and include all the right things for a large group traveling together with adults and teens.
Stayed 4 nights in Aug 2025

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities
its good
Stayed 4 nights in Jul 2025

2/10 Terrible

Kyla

Disliked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

6/10 Okay

Shane, Surrey

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The great: location and amenities (e.g., pool, hot tubs, kayaking, etc.). The average: room was in rough shape, bed not comfortable. The poor: paper thin walls that you can hear "everything", and our luck a loud group of 6 was next to us (4 per room.... ya sure).
Stayed 2 nights in Jul 2025

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Hunter

Stayed 2 nights in Jun 2025