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Naraya

4.0 star property

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Photo gallery for Naraya

A wooden interior with a central pool area, stone walls, and a view of an outdoor rock garden.
Hot springs
A traditional Japanese interior with tatami flooring, wooden beams, and a lit paper lantern.
Front of property - evening/night
A corridor with wooden paneling, a wooden floor, and wall-mounted lanterns.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Kusatsu 396, Kusatsu, Gunma, 377-1711
  • Place, Yubatake
    ‪1 min walk‬
  • Place, Kusatsu Town Onsen Museum
    ‪5 min walk‬
  • Place, Sainokawara Park
    ‪6 min walk‬

Room options

View all photos for Comfort Floor DX Twin Room With Shower

A room with two beds, a round table, a sofa, and a small table with a lamp.

Comfort Floor DX Twin Room With Shower

  • Sleeps 3
  • Free WiFi

View all photos for Comfort Floor Standard Twin Room With Shower

A modern room with a sofa, a small round table, and a bed with a headboard.

Comfort Floor Standard Twin Room With Shower

  • Sleeps 3
  • Free WiFi

View all photos for Utsugi Wide Single Room

A room with a bed, a sofa, a small table, and a chair.

Utsugi Wide Single Room

  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Iwakagami Room with Semi-Open Air Bath

A modern living room with a sofa, chairs, a TV, and a wooden floor.

Iwakagami Room with Semi-Open Air Bath

  • Sleeps 4
  • Free WiFi

View all photos for Komakusa Japanese Style Room With Bed Room

In-room safe, WiFi (free), individually decorated

Komakusa Japanese Style Room With Bed Room

  • Sleeps 4
  • Free WiFi

View all photos for Azami Japanese Style Room With Bed Room

Interior

Azami Japanese Style Room With Bed Room

  • Sleeps 4
  • Free WiFi

View all photos for Kokemomo Japanese Style Room With Bed Room

A tatami mat room with a futon bed, a television, and a large window with a decorative grid.

Kokemomo Japanese Style Room With Bed Room

  • Sleeps 4
  • Free WiFi

View all photos for Rindo Japanese Style Room With Bed Room

A hotel room with a bed, sofa, and a small dining table.

Rindo Japanese Style Room With Bed Room

  • Sleeps 4
  • Free WiFi

View all photos for Watasuge Japanese Style Room With Bed Room

In-room safe, WiFi (free), individually decorated

Watasuge Japanese Style Room With Bed Room

  • Sleeps 4
  • Free WiFi

View all photos for Kiri Japanese Style Room With Bed Room

A traditional Japanese-style room with tatami flooring, a low table, and a bed with a futon.

Kiri Japanese Style Room With Bed Room

  • Sleeps 4
  • Free WiFi

View all photos for Sakura Japanese Style Room With Bed Room

A traditional Japanese-style room with tatami flooring, a low table with cushions, and a sliding door leading to another room.

Sakura Japanese Style Room With Bed Room

  • Sleeps 4
  • Free WiFi

View all photos for Tsutsuji Japanese Style Room With Bed Room

A traditional Japanese-style room with tatami flooring, a low table with a cushion, and sliding doors.

Tsutsuji Japanese Style Room With Bed Room

  • Sleeps 4
  • Free WiFi

View all photos for Shakunage Semi-Western Style Room with bed room

Interior

Shakunage Semi-Western Style Room with bed room

  • Sleeps 6
  • Free WiFi

View all photos for Minezakura Japanese Style Room With Bed Room

A traditional Japanese-style room with tatami flooring, a low wooden table, a sofa with cushions, and a sliding glass door.

Minezakura Japanese Style Room With Bed Room

  • Sleeps 4
  • Free WiFi

View all photos for Waremokou Single Room 15SqM

A room with a bed, a bedside lamp, a window with blinds, a wooden partition with floral wallpaper, and a bathroom with a sink and mirror.

Waremokou Single Room 15SqM

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Top Floor Japanese Style Room

A traditional Japanese room with tatami flooring, a low table, and sliding doors.

Top Floor Japanese Style Room

  • Sleeps 5
  • 5 Double Futons
  • Free WiFi

View all photos for Semi Western-style Room

A modern hotel room with a sofa, chair, and a bed.

Semi Western-style Room

  • Sleeps 3
  • Free WiFi

View all photos for Momiji Japanese Style Room With Wide Veranda

A modern hotel room with a bed, sofa, small tables, and a tatami mat floor.

Momiji Japanese Style Room With Wide Veranda

  • Sleeps 2
  • 2 Double Futons
  • Free WiFi

View all photos for Comfort Floor Economy Twin Room With Shower

A modern living room with a flat-screen TV, a sofa, a coffee table, and a view of greenery outside.

Comfort Floor Economy Twin Room With Shower

  • Sleeps 2
  • Free WiFi

View all photos for Comfort Twin room, Non-smoking ([Comfort Floor・Standard] Twin Room with Shower Booth)

A traditional Japanese-style room with tatami flooring, a low table, a sofa, a bed, and a wall-mounted TV.

Comfort Twin room, Non-smoking ([Comfort Floor・Standard] Twin Room with Shower Booth)

  • Sleeps 3
  • Free WiFi

View all photos for Japanese room, Non-smoking ([Izumiyu-tei Komakusa] Living Room + Japanese-style Room + Western-style Bedroom with Beds)

In-room safe, WiFi (free), individually decorated

Japanese room, Non-smoking ([Izumiyu-tei Komakusa] Living Room + Japanese-style Room + Western-style Bedroom with Beds)

  • Sleeps 7
  • Free WiFi

View all photos for Twin room, Non-smoking ([Comfort Floor ・ Miyabi]Twin with shower booth)

A modern hotel room with a wooden ceiling, two beds, a seating area with a table and chairs, and a wall with a detailed map.

Twin room, Non-smoking ([Comfort Floor ・ Miyabi]Twin with shower booth)

  • Sleeps 4
  • Free WiFi

View all photos for Japanese room, Non-smoking Top floor

A traditional Japanese meeting room with tatami flooring, a low table, and sliding doors.

Japanese room, Non-smoking Top floor

  • Sleeps 9
  • Free WiFi

View all photos for Japanese room, Non-smoking ([Izuyu-tei: Rindou] Japanese-style room + Western-style bedroom)

A traditional Japanese-style room with tatami flooring, a low table, a sofa, and a bed with a futon.

Japanese room, Non-smoking ([Izuyu-tei: Rindou] Japanese-style room + Western-style bedroom)

  • Sleeps 7
  • Free WiFi

View all photos for Single room, Non-smoking Western-Style Room: Waremokou Single Room

A traditional Japanese-style bedroom with a bed, wooden headboard, and a bedside table with a lamp.

Single room, Non-smoking Western-Style Room: Waremokou Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Japanese room, Non-smoking ([Izumi Yutei Sakura] Japanese-style Room + Japanese-style Bedroom + Spacious Veranda)

A traditional Japanese-style room with tatami flooring, a low table, and a futon bed.

Japanese room, Non-smoking ([Izumi Yutei Sakura] Japanese-style Room + Japanese-style Bedroom + Spacious Veranda)

  • Sleeps 7
  • Free WiFi

View all photos for Japanese room, Non-smoking ([Senyutei・Shakunage] Living Room + Japanese-Style Room + Western-Style Bedroom)

Floor plan

Japanese room, Non-smoking ([Senyutei・Shakunage] Living Room + Japanese-Style Room + Western-Style Bedroom)

  • Sleeps 11
  • Free WiFi

View all photos for Japanese room, Non-smoking ([Izuyoutei・Watasuge] Japanese-Style Room + Western-Style Bedroom)

In-room safe, WiFi (free), individually decorated

Japanese room, Non-smoking ([Izuyoutei・Watasuge] Japanese-Style Room + Western-Style Bedroom)

  • Sleeps 7
  • Free WiFi

View all photos for Japanese room, Non-smoking ([Senyutei・Tsutsuji] Japanese-style room + Japanese-style bedroom + spacious veranda)

A traditional Japanese-style room with a low ceiling, wooden beams, a bed with white bedding, a small table with chairs, and a window with blinds.

Japanese room, Non-smoking ([Senyutei・Tsutsuji] Japanese-style room + Japanese-style bedroom + spacious veranda)

  • Sleeps 7
  • Free WiFi

View all photos for Japanese room, Non-smoking ([Izumi Yutei Azami] Japanese-style Room + Western-style Bedroom)

Floor plan

Japanese room, Non-smoking ([Izumi Yutei Azami] Japanese-style Room + Western-style Bedroom)

  • Sleeps 7
  • Free WiFi

View all photos for Japanese room, Non-smoking ([Senyu-tei ・ Kiri] Japanese-style room + Japanese-style bedroom + Enclosed veranda)

A traditional Japanese-style room with tatami flooring, a low bed with pillows, a television, and a wooden table with chairs.

Japanese room, Non-smoking ([Senyu-tei ・ Kiri] Japanese-style room + Japanese-style bedroom + Enclosed veranda)

  • Sleeps 7
  • Free WiFi

View all photos for Single room, Non-smoking Western-style Room - Utsugi Spacious and comfortable single room

A bedroom with a bed, a sofa bed, a nightstand, and a wall-mounted lamp.

Single room, Non-smoking Western-style Room - Utsugi Spacious and comfortable single room

  • Sleeps 1
  • Free WiFi

View all photos for Japanese room, Non-smoking Izumiyutei, Momiji Japanese-style room + spacious veranda

A traditional Japanese room with tatami flooring, a low table, and sliding doors.

Japanese room, Non-smoking Izumiyutei, Momiji Japanese-style room + spacious veranda

  • Sleeps 3
  • Free WiFi

View all photos for Twin room, Non-smoking ([Comfort Floor Economy] Twin with Shower Booth)

A modern living room with a flat-screen TV, a sofa, a small round table, tatami mats, and a large window with a view of greenery.

Twin room, Non-smoking ([Comfort Floor Economy] Twin with Shower Booth)

  • Sleeps 3
  • Free WiFi

About the neighborhood

Kusatsu

Naraya places you next to Yubatake and within a 5-minute walk of other popular sights like Sainokawara Park. This 36-room, 4-star ryokan has conveniences like a bar/lounge, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Yubatake - 1 min walk - 0.1 miles
  • Kusatsu Town Onsen Museum - 5 min walk - 0.3 miles
  • Ohtakinoyu Hot Springs - 6 min walk - 0.3 miles
  • Sainokawara Park - 6 min walk - 0.4 miles
  • Kusatsu Onsen Ski Resort - 16 min walk - 0.9 miles

Getting around

  • Naganohara-Kusatsuguchi Station - 27 min drive
  • Yudanaka Station - 43 min drive

Restaurants

  • ‪縁日村 - ‬2 min walk
  • ‪草津温泉プリン - ‬1 min walk
  • ‪やすらぎ亭 - ‬1 min walk
  • ‪宙の鑑 - ‬3 min walk
  • ‪やきとり居酒屋香心 - ‬3 min walk

About this property

Naraya

Guests staying at Naraya enjoy free WiFi in public areas, free newspapers, and a water dispenser. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can expect free WiFi and flat-screen TVs. Along with relaxing touches like hydromassage showers and spring water baths, bathrooms offer hair dryers and toilets with an electronic bidet. Refrigerators, safes, and toothbrushes and toothpaste are also available. Bathrooms are shared.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 1:00 AM to midnight. There are hot springs on site.

Similar properties

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Kusatsu Onsen Hotel Sakurai
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  • Parking included
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The price is $276
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Hot springs

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Water dispenser

Guest services

  • Housekeeping (daily)

Spa

  • Hot springs
  • Public bath open from 1:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shared bathroom (in-room sink)
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booking rooms with Half Board should check in by 7 PM. Half Board dinner is a fixed menu and cannot be customized.

Renovations and closures

The property is closed between June 21 and June 26.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • This property doesn't allow children 17 and younger (only guests older than 17 are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Naraya Inn Kusatsu
Naraya Inn
Naraya Kusatsu
Naraya Ryokan
Naraya Kusatsu
Naraya Ryokan Kusatsu

Frequently asked questions

What is there to do within easy reach of Naraya?

This ryokan is located in Kusatsu, just steps from Yubatake and Sainokawara Street, and within a short walk of Sainokawara Park. You'll also find Kusatsu Town Onsen Museum and Ohtakinoyu Hot Springs less than a mile away.

Will I be able to park at Naraya?

No, there isn't parking available at the ryokan.

Does Naraya feature a casino?

No, Naraya doesn't have a casino.

Is there an indoor pool at Naraya?

No, there is no indoor pool at this ryokan.

What will couples enjoy most about a stay at Naraya?

Couples staying at this ryokan will appreciate amenities like a spring water bathtub as well as a bar/lounge and hot springs.

Does Naraya have a hot tub?

No, but this ryokan offers spring water bathtubs in all guestrooms.

Does Naraya have a restaurant that serves breakfast?

No, Naraya doesn't have a restaurant that serves breakfast.

Does Naraya allow pets to stay free of charge?

No, pets aren't allowed at Naraya.

Does Naraya have connecting rooms available?

No, there aren't connecting guestrooms at this ryokan.

Can I book a room with a balcony at Naraya?

No, there aren't any guestrooms at Naraya that offer a balcony.

Naraya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 71 out of 109 reviews
Rating 8 - Good. 31 out of 109 reviews
Rating 6 - Okay. 4 out of 109 reviews
Rating 4 - Poor. 1 out of 109 reviews
Rating 2 - Terrible. 2 out of 109 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and sincerely. Room is clean and tidy. Outlook and interior design are excellent.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Eng Kiat William

Liked: Cleanliness, staff & service, property conditions & facilities
We love staying at historic hotel. Best feature of Natalya is it's on-site onsen which is convienently accessible for hotel guests. Dining was great but they need more staff training for international guests. Checkout was a bit chaotic and inefficient with guests sitting around in the lobby waiting for the turn to be checked out (two staff at reception, and only one was doing all the checkouts). Otherwise, the hotel is convienently located close to town center and walking distance to the bus terminal, public onsens, etc.. we booked a room that overlooked the kusatsu yubatake.
Verified review

8/10 Good

Jungsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
meals are not as good as I expected, so as the meal service.
Stayed 2 nights in Nov 2022
Verified review

8/10 Good

Jada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great with the yubatake right around the corner. Nice ryokan with large rooms and onsens, but the building itself was not particularly exceptional. Very good, but not great considering the price. However we had several wonderful surprises for our kaiseki dinners and breakfasts. We stayed 3 nights and 2 nights towards the end of dinner a sushi chef came into our dining room and we were able to order as much sushi as we could eat. In the morning another chef came in and made individual tamago-yaki to go along with the rest of the breakfast. And the best surprise were the large individual tear drop ice igloos at one dinner with sashimi inside. Absolutely beautiful and stunning and of course the sashimi excellent.
Stayed 3 nights in Nov 2022
Verified review

10/10 Excellent

K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊前に予約確認のメールを頂いた際にバスターミナルまでお迎えをお願いしました。到着したら連絡くださいとの返信がありましたが、当日到着時間にお迎えにきてくださりとても助かりました。 口コミでお料理のことを書かれている方がいて気になっていましたが、そんな心配もなく、夕食、朝食共に大変おいしかったです。お湯も間違いなくすばらしいです。男女交代制です。
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

ノリコ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉が白旗源泉なのでとても肌がすべすべになり清潔感もある綺麗な宿でした。
Stayed 1 night in Oct 2022
Verified review

8/10 Good

TETSUYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
低層階にのみ階段が存在するのはちょっと残念。 しかし立地や温泉は抜群ですし、料理も創意工夫が施されていて、何回行っても飽きません。
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

リュウノスケ

Liked: Staff & service, amenities, property conditions & facilities
ホスピタリティの高いお宿でした！ お料理もとても美味しかったし満足なボリュームで、温泉も落ち着く空間でよかったです！
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

tetsuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

最高な宿です。

伝統ある温泉旅館で古い所を生かし、でもトイレや部屋はきれい。とっても掃除が行き届き 快適でした。従業員もとても良い対応でした。また、行きたいです。料理も美味しい。
Stayed 1 night in May 2022
Verified review

8/10 Good

yumiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
老舗旅館らしい趣のある宿です。以前から気になっていたので今回宿泊させていただきました。時節柄食事処が個室なので安心でした。ただ味付けが私には濃かったようで、碗ものや煮物などどれも似た味に感じてしまいました。そこだけが残念でした。草津の湯は何度も入ると湯あたりしそうなイメージがあったのですが、そんなことはなくとても良かったです。 ちょっとしたアクシデント(宿に取材が来て騒がしかった)があったのですが、宿の方のご対応で結果的にはのんびり快適に過ごせました。
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Takahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事も美味しく、設備も充実していました。
Stayed 1 night in Jan 2022
Verified review

8/10 Good

kunihiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

又、行きたい宿！

草津の湯は最高ですね！食事も大変美味しかったし。駐車場は徒歩で10分と離れていますが、送迎してもらい楽チンでした。湯畑からも近く楽しめました。又、行きたい宿ですね！（今回2度目）
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Hinako

Liked: Cleanliness, staff & service, property conditions & facilities
ご飯がとても美味しかった。
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事が品数も豊富で大変美味しかったです。
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

日常を忘れて休める、温泉宿でした。

老舗の和を感じる宿でした。 時に温泉は風情あり、最高の趣きがあるものでした。 ただ、少し熱めです。
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

さすがの五つ星旅館

最高です。いつ、誰が掃除してるのか分からない位、裏を見せない姿勢が素敵です。館内はお香の香りが程よくしています。ホスピタリティは、個々で分かれます。恐らくトップクラスの方の中には、若干感じ悪い印象の方もいましたが、従業員クラスの方々は、非常に感じ良く、こちらが求めた以上のサービスを気持ちを込めてしてくださいます。
Stayed 1 night in Dec 2020
Verified review

2/10 Terrible

Teruhisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

古い旅館

古くて空調が悪くおとがうるさく寝れなかった。 部屋のベット間に柱があり通るのに気をつけないとあたる。
Stayed 1 night in Aug 2020
Verified review

8/10 Good

SATOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お風呂、食事良し

お風呂の湯加減は完璧。食事も個室でゆっくり。立地良し。
Stayed 1 night in Aug 2020
Verified review

6/10 Okay

masamori

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

クーラーの音がうるさかった。

サービスや料理は良かったのですが、足が悪いので、ツインの部屋をリクエストしましたが、ツインの部屋は隣のホテルと隣接の為に窓の外は壁で景観は望めませんでした。又、部屋のエアコンは窓に後付けのクーラーで、コンプレッサーの音と送風の始動と停止の音がうるさく、ツインの部屋はお奨め出来ません。
Stayed 1 night in Aug 2020
Verified review

8/10 Good

ケン

Liked: Property conditions & facilities
温泉が最高です。スタッフのサービスにはばらつきがあり、教育が徹底されていない印象があります。
Stayed 2 nights in Aug 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

値段相応！

雰囲気良し、お風呂良し、料理良し、接客良し、立地良し！ なので料金は妥当です。 これでもう少し安ければ文句無しですね。
Stayed 1 night in Jun 2020
Verified review

6/10 Okay

あつし

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
湯畑からも近く老舗旅館の雰囲気があり、満足でしたが、お店の人の接客に課題を感じました。 配膳の方はマスクのせいもあってよく聞き取りづらく、質問をしたことにも曖昧な回答でした。 （湯畑は今夜もライトアップされてますか？と尋ねたら、恐らく。。みたいな感じの回答で、その後も確認する機会があったのに、そのままでした。。 悪い点がはひとつもなかったですが、期待値ほどの接客がなかったのが残念でした。
Stayed 1 night in May 2020
Verified review

8/10 Good

Fen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good Location and stuff Friendly, Dinner food quality I disappointed.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適に過ごさせていただきました。

大変よかったです。お風呂の温度も少し熱めで、冬の露天風呂にはちょうどいい感じでした。ありがとうございました。
Stayed 1 night in Feb 2020
Verified review

8/10 Good

GING-YAU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
除了房間老舊，其他都很不錯！
Stayed 1 night in Jan 2020

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