Everything was fine with the exception of the bathroom. It was clean but poor finish and NO ventilation.
People on staff were very helpful. Local restaurant on their list was very good.
The only issue we had is trying to get in with our keys the first and second time. The third time maintenance came up and solved it. Everything else you can think of to make the stay great was there. We didn't get to use the pool inside but we peeked in and it was clean and operational. Plenty of parking and carts. The coffee was there 24/7 including ice water.
Outstanding property on the beach
I liked the ocean/beach decor. It felt warm, cozy and delightful. The breakfast was wonderful, the staff friendly and helpful, and everything was super clean. The 2 pools were great and plenty of outdoor showers for multiple families to wash off the beach sand at the same time. Easy walkways to the beach.
The ocean front view was very nice. The location in Nags Head was very convenient.
The room was well appointed, clean and spacious. The staff was very friendly and helpful.
Ocean view was good. Location good. That’s about it. Price good.
Ocean view was not so great. Received email explaining ocean view after shutting down computer.
The receptionist was very helpful and friendly. The beach is easily accessible and beautiful.
Kitchen lights flickering when we got to our room. We just unscrewed them. Dimmer switch lamps had regular bulbs installed so you dim them. The toilet needs to be bolted down or repaired. Ice machine needs to be repaired. You push the button and it takes forever to stop dispensing ice. The tile floor was wet all in the walkway from the ice machine. No caution signs posted. Lawsuit waiting to happen.
Everything was amazing all the way down to them upgrading our room from ocean view to ocean front. Only downfall was staying in the 2nd building with no elevator. Room, view, staff, amenities, Everything was very excellent.
Love so much about this hotel. My family and I stay here every year. Will be coming back next year as well. The only down side this year was our ocean front room on the first floor had so many mosquitos that we were unable to spend time on the balcony, which we love doing while drinking our morning coffee. Maybe a second or third floor room would have been more comfortable.
Surf side hotel really is surf side - a few steps and you're on the beach. Really nice, helpful staff. Good breakfast included with room.
Surf Side Hotel places you within a 5-minute walk of Full Throttle Speedway and Mutiny Bay Adventure Golf. This 76-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and an indoor pool.
Free continental breakfast is included with your stay and awaits you each morning from 7:30 AM to 10:30 AM.
40-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
Guests of Surf Side Hotel have access to an indoor pool, an outdoor pool, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff always at the ready. Other amenities at this beach hotel include a spa tub, a seasonal outdoor pool, and a terrace.
Everything was fine with the exception of the bathroom. It was clean but poor finish and NO ventilation.
People on staff were very helpful. Local restaurant on their list was very good.
Thank you for your review, we are glad to hear that you had a good stay with us and hope that you will come back and see us! Feel free to give us a call directly for rates and availability, if you book through us you can sign up for our rewards program and get points for a free night!
The only issue we had is trying to get in with our keys the first and second time. The third time maintenance came up and solved it. Everything else you can think of to make the stay great was there. We didn't get to use the pool inside but we peeked in and it was clean and operational. Plenty of parking and carts. The coffee was there 24/7 including ice water.
Hi Rudy, Thank you for your feedback! We appreciate your patience with our team while we corrected the door lock issue! We are glad to hear that you enjoyed your stay and we look forward to welcoming you again at Surf Side Hotel! Happy New Year!
Outstanding property on the beach
Thankyou for your review! We appreciate your feedback, we hope you come back and see us!
I liked the ocean/beach decor. It felt warm, cozy and delightful. The breakfast was wonderful, the staff friendly and helpful, and everything was super clean. The 2 pools were great and plenty of outdoor showers for multiple families to wash off the beach sand at the same time. Easy walkways to the beach.
Thankyou for taking the time to write a review we are glad to hear you enjoyed your stay! Come back and see us!
Thank you so much for taking the time to rate. I am glad to see you enjoyed your stay and we hope to see you again!
Thank you for your feedback. Glad you enjoyed you stay.
The ocean front view was very nice. The location in Nags Head was very convenient.
Thank you so much for taking the time to leave a review and rating. I am glad to see you enjoyed your stay. Stay safe and healthy!
Hi, I'm apologize for any inconvenience. Hopefully you come back to see us soon and your stay will be a 10 out of 10 experience!